Store Manager

Job Title: Store Manager

Location: Lucknow
Company: Ministry of Good Souls

About Us:

Ministry of Good Souls is a premium retail brand specializing in designer 925 silver jewelry. We cater to fashion-conscious customers who appreciate artistic craftsmanship and elegance. As we expand, we are looking for a highly skilled and dynamic Store Manager to lead our retail store in Lucknow.

Key Responsibilities:

1. Sales & Business Growth

• Drive store sales and exceed targets through effective customer engagement and upselling techniques.
• Develop and execute creative strategies to increase footfall, conversions, and overall sales.
• Build and maintain relationships with high-value customers and repeat buyers.

2. Team Leadership & Motivation

• Lead, train, and motivate the sales team to achieve individual and team goals.
• Conduct regular coaching sessions to enhance product knowledge and selling techniques.
• Ensure the team delivers a premium customer experience aligned with the brand's identity.

3. Store Operations & Inventory Management

• Oversee day-to-day store operations, ensuring smooth functionality.
• Manage inventory levels and ensure timely replenishment of stock.
• Work closely with the warehouse and procurement team for stock updates.
• Maintain visual merchandising and store aesthetics to enhance customer experience.

4. Reporting & System Management

• Ensure accurate billing & invoicing through the POS system.
• Track sales reports, stock reports, and footfall analysis using Excel & other tools.
• Prepare weekly and monthly reports for management, including performance analysis.

5. Customer Service & Brand Representation

• Maintain high standards of customer service, handling queries and concerns efficiently.
• Represent the brand in a polished and professional manner.
• Organize in-store promotional activities and marketing initiatives.

Ideal Candidate Profile:

• Lucknow-based male or female candidate with a minimum of 5+ years of retail experience.
• Must have worked as a Store Manager after gaining hands-on sales experience.
• Strong sales acumen with the ability to develop innovative strategies for revenue growth.
• Excellent English & Hindi communication skills.
• Skilled in inventory management and stock handling.
• Proficiency in POS systems, Excel calculations, and reporting tools.
• A proactive leader who can motivate and align the sales team toward achieving targets.
• Flexible with store timings, especially during peak shopping hours.

Why Join Us?

• Work with a growing luxury jewellery brand in a premium retail setting.
• Competitive salary + incentives based on store performance.
• Opportunity to lead a team and grow into higher managerial roles.
• A dynamic work environment with creative freedom to implement sales strategies.

Job Type: Full-time

Pay: From ₹20,000.00 to 30,000 per month

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Retail sales: 5 years (Required)
• Store management: 2 years (Required)

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Language:

• Hindi (Preferred)

Work Location: In person