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Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job description

Key Responsibilities

  • Make proactive outbound calls to potential and existing customers to inform them about jewelry products, offers, and services.
  • Handle inbound inquiries and provide information on product details, pricing, availability, and store policies.
  • Maintain accurate call logs and customer records in CRM or spreadsheets.
  • Follow up on leads and convert them into showroom visits or consultations.
  • Coordinate with sales and marketing teams to support promotional campaigns.
  • Deliver excellent customer service and build strong client relationships.

Requirements

  • Minimum 12th pass; bachelor’s degree preferred.
  • Prior experience in telecalling, customer service, or retail sales (experience in the jewelry industry preferred).
  • Excellent communication and interpersonal skills.
  • Basic computer knowledge (MS Excel, CRM tools).
  • Confident, motivated, and results-driven mindset.

Working Hours

  • Day shift: 10:30 AM – 8:00 PM

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Schedule:

  • Day shift

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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