Technical Analyst, Open positions - 10, Interview Last date to Apply: 31-05-2025 - Click to Apply Key Skills: Analytical Thinking, Problem-Solving, Organizational Skills, Communication, Leadership, Strategic Thinking, Conflict Resolution, Continuous Improvement Experience: Fresher Role : Technical Analyst ( Fresher ) Location : Hyderabad Work from Office Roles & Responsibilities: Technical Proficiency : Should have Technical background knowledge. Problem-Solving Skills : Ability to diagnose and resolve technical issues efficiently. Communication : Excellent verbal and written communication skills to interact effectively with users at all levels of technical proficiency. Attention to Detail : Thoroughness in documenting issues, solutions, and procedures. Teamwork : Capacity to collaborate with colleagues and other teams to achieve common goals. Adaptability : Willingness to learn new technologies and adapt to changing environments. All over the candidate should have knowledge on Technical Terminologies, HTML, C++, JAVA, C language. It would be good if these skills are added.

Maintain customer database and update call records. Follow up with customers to ensure satisfaction or to answer further questions. Achieve daily/weekly/monthly targets set by the management. Maintain professionalism and adhere to company policies during all interactions. Provide feedback to management on customer needs, problems, interests, and potential for new products/services. Key Requirements: Excellent communication skills. Proficiency in MS Office and CRM systems. Ability to handle rejection and stress in soliciting customers. Preferred Skills: Prior experience in [industry e.g., insurance, real estate, education, telecom]. Familiarity with sales scripts and techniques.