Store Incharge - Kanhangad, Kasaragod

Job Description

The Retail Store Incharge is responsible for overseeing the daily operations of the retail store to ensure a seamless shopping experience for customers. This role involves managing staff, maintaining inventory, ensuring compliance with company policies, and achieving sales targets. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for retail. Key Responsibilities: Store Operations Management: Oversee daily store operations, ensuring compliance with company policies and procedures. Meet and exceed store sales targets through effective management and customer engagement. Ensure the store is well-maintained, clean, and organized at all times. Staff Management: Recruit, train, and supervise retail staff; conduct performance evaluations and provide ongoing coaching and support. Schedule staff shifts effectively to ensure adequate coverage during peak and off-peak times. Foster a positive and motivating work environment to promote teamwork and employee retention. Customer Service: Deliver exceptional customer service by addressing customer inquiries and concerns effectively. Implement strategies to enhance the overall customer experience and loyalty. Resolve customer complaints in a professional manner. Inventory Management: Monitor inventory levels and manage stock replenishment to ensure products are available for customers. Conduct regular audits and maintain accurate records of inventory, sales, and other transactions. Collaborate with suppliers to manage orders and resolve any supply chain issues. Sales and Marketing: Analyze sales data to identify trends and develop actionable strategies for improvement. Assist in implementing marketing promotions and in-store displays to boost sales. Participate in community outreach efforts to promote the store and drive foot traffic. Financial Management: Assist in the preparation of budgets and financial reports, ensuring adherence to financial goals. Monitor cash handling procedures and ensure accurate financial transactions. Maintain a clear understanding of pricing strategies and ensure accurate pricing on all merchandise. Candidates please forward the CV to Soumya.s@fabindia.net or WA 8590055505.