Customer Relationship Associate

0 - 2 years

1 - 3 Lacs

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Descriptions Sales Target Achievement Work closely with the store team to achieve category & store Targets To cross sell and upsell within the category and across influence sale by proactive interaction with customers. To emphasis on add on sales & increase in average bill value Customer Service To handle customer queries related to product, product availability, pricing information, sizing, material etc. To proactively assist the customer in mixing and matching. To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer. Role & responsibilities

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