Customer Relationship Associate

0 - 3 years

2 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a

Customer Relationship Associate

with maturity, warmth, and exceptional communication skills to build long-term trust and rapport with our valued clients. The role is best suited for a

woman professional aged 45 years or above

who naturally enjoys interacting with people, can engage in meaningful conversations, and creates a

positive, friendly, and welcoming environment

for customers in our luxury showroom.

 

Key Responsibilities

  • Greet and welcome customers warmly, making them feel comfortable and valued.
  • Build strong, friendly, and long-lasting relationships with walk-in clients, ensuring they enjoy their in-store experience.
  • Engage in conversations with customers in a polite, cheerful, and approachable manner.
  • Support the sales team by keeping customers engaged while they explore collections.
  • Maintain customer comfort offer water, seating, and ensure a pleasant showroom atmosphere.
  • Keep a mental record of repeat customers, remembering their preferences, families, and occasions.
  • Convey trust and positivity, ensuring customers leave with a happy and memorable impression.
  • Collect and share customer feedback with the management team for service improvement.

Qualifications & Skills

  • Preferably a

    woman candidate aged 45 years or above

    .
  • Prior experience in

    customer-facing roles

    (hospitality, retail, front office, or similar) is an advantage.
  • Pleasant, talkative, and naturally friendly personality.
  • Ability to converse fluently in English and local languages (Telugu/Hindi).
  • we'll-groomed, with a professional yet approachable appearance.
  • Patience, empathy, and an ability to connect with people from diverse backgrounds.

Personal Attributes

  • Warm, cheerful, and approachable.
  • Strong people skills enjoys meeting and talking with customers.
  • Naturally positive and uplifting personality that enhances customer experience.
  • Team player, willing to assist sales executives and managers in creating a customer-first culture.

Compensation & Benefits

  • Attractive salary with growth opportunities.
  • Employee discounts on products.
  • Training in luxury customer service standards.
  • A respectful and comfortable working environment.

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Tara Sri

Technology / Artificial Intelligence

San Francisco

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