Sr. Product Manager – CMS (AI-Driven Platform)

Title:

Location:

About Milestone:

Milestone Inc. is a leading Digital Experience Software and Services company dedicated to providing comprehensive solutions across all touch points that enhance customer engagement and drive business growth. Milestone mission is to pioneer the distribution and visibility of content with an innovative platform that drives discovery, personalized experiences, and conversions powered by data and AI. We pride ourselves on our collaborative culture and commitment to excellence in everything we do and are certified Great Place to Work.

About the Role:

hands-on Sr. Technical Product Manager

blend product strategy with AI innovation,

You will collaborate with cross-functional teams to conceptualize, design, and deliver next-gen SaaS solutions that help global enterprises optimize their digital presence intelligently.

Problems We Are Looking to Solve:

• How can we make content creation, management, and optimization smarter through AI?
• How can AI insights enhance discoverability, SEO, and customer engagement at scale?
• How can our CMS evolve into a self-learning platform that automates content recommendations and performance tracking?
• How can AI seamlessly integrate with third-party tools and APIs to enhance user efficiency?

Key Responsibilities:

Strategic Vision & Enterprise Leadership

• Define and drive an AI-led CMS roadmap, ensuring alignment with Milestone’s digital experience vision.
• Build strategies for AI integration across core platform functions—automation, recommendations, personalization, and analytics.
• Translate customer needs and data insights into actionable product decisions.

Operational Excellence & Scalable Growth:

• Lead the product lifecycle from ideation to launch, ensuring speed, scalability, and reliability.
• Partner with engineering and AI teams to deliver intelligent product features leveraging NLP, LLMs, and predictive models.
• Prioritize backlogs and define success through data-driven metrics.

Innovation & High-Performance Culture:

• Foster a culture of AI experimentation and innovation to continuously enhance user experience.
• Identify opportunities for AI-driven automation, including content tagging, metadata optimization, and smart search.
• Collaborate on pilot programs integrating AI and machine learning into customer-facing features.

Cross-Functional Collaboration & Alignment:

• Work closely with engineering, design, marketing, and data science teams to deliver highimpact product features.
• Partner with AI research and development teams to evaluate new technologies and models for integration.
• Facilitate knowledge sharing and alignment across business functions.

Customer-Centric Business Impact:

• Gather customer feedback to enhance AI-assisted tools and improve usability.
• Demonstrate business value through measurable improvements in efficiency, accuracy, and engagement.
• Lead client demos highlighting AI-driven capabilities and ROI.

Talent Cultivation & Empowerment:

• Empower product and engineering teams to think AI-first in solution design.
• Provide mentoring, clarity, and thought leadership in AI product management best practices.

Ideal Candidate Profile:

strategic, AI-savvy product leader

AI innovation to life

Required Experience & Qualifications:

• 10+ years in product management with demonstrated success in B2B SaaS or enterprise platforms.
• Proven experience integrating AI, ML, or automation technologies into digital or SaaS products.
• Deep understanding of content management systems (CMS), digital asset management (DAM), and AI-enabled UX.
• Strong analytical, technical, and communication skills.
• Bachelor’s in Engineering / Computer Science; MBA preferred.

Key Focus Areas:

• AI-Driven Product Innovation
• CMS and DAM Strategy
• Data Intelligence & Personalization
• Platform Integration & Scalability
• KPI-Based Performance Measurement

Capabilities:

• Strategic product leadership with AI-first mindset
• Deep understanding of ML, NLP, and automation technologies
• Strong collaboration with engineering and data science teams
• Data-informed decision making and prioritization
• Excellent communication and storytelling skills

KPI and Metrics:

• AI-driven feature adoption rate
• Product performance and user engagement uplift
• Reduction in manual processes through automation
• Customer satisfaction and platform stickiness
• Time-to-market for AI enhancements

What We Offer:

• Competitive salary and performance incentives
• Comprehensive benefits package
• Collaborative, innovation-driven culture
• Opportunity to lead AI transformation in a global SaaS platform
• Career growth with exposure to emerging technologies

How to Apply:

Submit your resume and a brief cover letter outlining your AI integration experience, product achievements, and vision for shaping the future of intelligent content management.

Why Milestone:

Founder-led. AI-driven. Award-winning platform. Great Place to Work.

Join us to shape the next generation of digital experiences powered by innovation, collaboration, and intelligence.