Sr Mgr Software Development Engineering

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role you will have a proven track record of leadership and mentoring in technology-driven environment, with a strong focus within the CRM and Salesfore.com product lineup. The candidate should be a self-starter and have a strong passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have strong business analysis skills and technical background in end-to-end software development lifecycle. Proficiency in managing complex integration projects and ensuring compliance with privacy standards is essential.

Roles & Responsibilities:

• Collaborate with business partners on end-to-end Commercial Sales operations business process and translate business requirements into clear, actionable technical requirements for development teams
• Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution partner groups
• Collaborate with cross domain & multi-functional partners, including Commercial Sales owners to design, implement, and manage features
• Create strategic roadmap for Commercial Field Sales applications to ensure that the applications continue to align with business process requirements
• Work with Product Owners, Service Owners and developers/testers to ensure that delivery matches commitments, acting as a critical issue point and facilitating communication when service commitments are not met
• Leverage pioneering AI/ML and cloud technologies to address Commercial Marketing needs and shape the vision for the Commercial Sales software ecosystem.
• Oversee the software development lifecycle using Scaled Agile Framework (SAFe)
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Ensure communication of key performance metrics and analysis of unmet needs
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years Business, Engineering, IT or related field

Preferred Qualifications:

Functional Skills:

Must-Have Skills:

• Experience in implementation and management of integrated CRM and Salesforce.com platforms through the SDLC
• Experience in business requirement gathering and converting the requirements into a technical solution
• Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA
• Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation.
• Familiarity with security requirements and best practices for data at rest and in transit
• Success in mentoring and developing strong product analysts, business analysts, and developers
• Exceptional collaboration, communication and interpersonal skills to effectively manage partner relationships and build new partnerships.

Good-to-Have Skills:

• Health Cloud and Lifesciences Cloud hands on experience
• Working knowledge of integrations and tools such as Mulesoft
• Extensive experience in the software development lifecycle
• Experience using and adoption of Scaled Agile Framework (SAFe)
• Strong analytic/critical-thinking and decision-making abilities
• Established business partnerships and IS governance practices involving senior business partners
• Broad working knowledge of key IS domains and layers

Professional Certifications:

• Scaled Agile Framework (SAFe) for Teams (preferred)
• Salesforce.com Administrator (preferred)

Soft Skills:

• Excellent leadership and team management skills.
• Strong transformation and change management experience.
• Exceptional collaboration and communication skills.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented with a focus on achieving team goals.
• Strong presentation and public speaking skills.
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams

Equal opportunity statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role you will have a proven track record of leadership and mentoring in technology-driven environment, with a strong focus within the CRM and Salesfore.com product lineup. The candidate should be a self-starter and have a strong passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have strong business analysis skills and technical background in end-to-end software development lifecycle. Proficiency in managing complex integration projects and ensuring compliance with privacy standards is essential.

Roles & Responsibilities:

• Collaborate with business partners on end-to-end Commercial Sales operations business process and translate business requirements into clear, actionable technical requirements for development teams
• Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution partner groups
• Collaborate with cross domain & multi-functional partners, including Commercial Sales owners to design, implement, and manage features
• Create strategic roadmap for Commercial Field Sales applications to ensure that the applications continue to align with business process requirements
• Work with Product Owners, Service Owners and developers/testers to ensure that delivery matches commitments, acting as a critical issue point and facilitating communication when service commitments are not met
• Leverage pioneering AI/ML and cloud technologies to address Commercial Marketing needs and shape the vision for the Commercial Sales software ecosystem.
• Oversee the software development lifecycle using Scaled Agile Framework (SAFe)
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Ensure communication of key performance metrics and analysis of unmet needs
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years Business, Engineering, IT or related field

Preferred Qualifications:

Functional Skills:

Must-Have Skills:

• Experience in implementation and management of integrated CRM and Salesforce.com platforms through the SDLC
• Experience in business requirement gathering and converting the requirements into a technical solution
• Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA
• Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation.
• Familiarity with security requirements and best practices for data at rest and in transit
• Success in mentoring and developing strong product analysts, business analysts, and developers
• Exceptional collaboration, communication and interpersonal skills to effectively manage partner relationships and build new partnerships.

Good-to-Have Skills:

• Health Cloud and Lifesciences Cloud hands on experience
• Working knowledge of integrations and tools such as Mulesoft
• Extensive experience in the software development lifecycle
• Experience using and adoption of Scaled Agile Framework (SAFe)
• Strong analytic/critical-thinking and decision-making abilities
• Established business partnerships and IS governance practices involving senior business partners
• Broad working knowledge of key IS domains and layers

Professional Certifications:

• Scaled Agile Framework (SAFe) for Teams (preferred)
• Salesforce.com Administrator (preferred)

Soft Skills:

• Excellent leadership and team management skills.
• Strong transformation and change management experience.
• Exceptional collaboration and communication skills.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented with a focus on achieving team goals.
• Strong presentation and public speaking skills.
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams

Equal opportunity statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com