Sr Manager - EBG Foundation NGO

Job Role Overview

Senior Operations Manager

Key Responsibilities

A. Fundraising & Donor Acquisition (Primary Responsibility)

• Identify and onboard

  Corporate CSR partners

  , HNIs, philanthropists, foundations, and institutions.
• Develop

  fundraising strategies

  : campaigns, events, digital drives, partnerships.
• Build proposals for CSR funding aligned to CSR activities.
• Maintain donor pipeline and convert leads into long-term partners.
• Organize fundraising events with influencers/celebrities (e.g., Mithali Raj).

B. Donor Relationship Management & Transparency

• Maintain continuous communication with donors.
• Provide

  real-time fund utilization updates

  , impact reports, photographs, videos.
• Prepare & share

  UCs (Utilization Certificates)

  , auditor statements, and 80G receipts.
• Develop donor dashboards to track transparency & impact.
• Ensure all financial processes meet donor reporting standards.

C. Program Management & Execution

• Identify eligible underprivileged children, schools, NGOs, and communities.
• Conduct on-ground assessments and baseline studies.
• Design intervention programs in:
• Education support,
• Nutrition programs,
• Health & wellbeing,
• Skill development.
• Manage partnerships with ground NGOs, volunteers, and social workers.
• Ensure 100% compliance with EBG Foundation’s transparency framework.

D. Monitoring, Evaluation & Reporting (MER)

• Develop KPIs for child support projects.
• Track fund utilization vs. approved budgets.
• Prepare

  monthly, quarterly, and annual impact reports

  .
• Ensure data accuracy, documentation, and measurable outcomes.
• Maintain a beneficiary database with verified & audited child records.

E. Finance, Compliance & Audit Coordination

• Work with finance & legal to maintain:
• 80G, 12A compliance
• Section 8 standards
• CSR Act documentation
• FCRA norms (if applicable)
• Support internal and external audits.
• Ensure all disbursements are fully documented and transparent.

F. Stakeholder & Community Management

• Liaise with:
• Schools
• NGOs
• Local government bodies
• Healthcare institutions
• Community leaders
• Build partnerships for program expansion.

G. Marketing, Branding & Communication

• Work with EBG Group Chairman and Marketing to create:
• Awareness campaigns
• Impact stories
• Social media content
• Event collaterals for fundraising
• Coordinate PR activities and public events with celebrities & ambassadors.

Required Skills & Competencies

A. Core Skills

• Strong fundraising & donor acquisition experience.
• Excellent communication & relationship management.
• Strong program management & execution capability.
• Financial discipline and zero-defect documentation.
• Stakeholder management and networking.
• Ability to work with children-focused programs.

B. Technical Knowledge

• Understanding of CSR compliance, Section 135.
• 80G, 12A norms, NGO governance.
• NGO accounting, UC reports, audit processes.
• Impact measurement & beneficiary tracking.

C. Behavioural Traits

• High integrity and ethics (non-negotiable).
• Empathy and passion for child welfare.
• Transparent, accountable, and responsible.
• Self-driven, organised, and field-oriented.

Experience Required

Ideal Experience

• 12–15 years in NGOs, Foundations, CSR teams, or social enterprises.

Preferred Background

·       Fundraising / Donor Relations

·       CSR Project Management

·       Child welfare programs

·       Community development

·       Non-profit operations

Qualifications

·      Master’s in Social Work (MSW) preferred

·      MBA in CSR / Social Impact / Development Studies

·      Graduation with strong social sector experience also considered