Sr. Executive - IT

Job Responsibilities

• Handle user-level IT support for systems, email, applications, and connectivity issues.
• Perform LAN/WAN troubleshooting, network checks, and basic switch/Wi-Fi configuration support.
• Manage desktop, laptop, and printer maintenance, including installation and repairs.
• Handle audio/video setup, projectors, and conference room IT arrangements.
• Support server & AD basic tasks such as user creation and permission updates.
• Perform OS/application installation, antivirus updates, and patching.
• Maintain IT asset records and documentation.
• Coordinate with vendors for AMC and escalated technical issues.
• Operation and upkeep of 6 to 8 UPS units for continuous power backup
• Management of biometric attendance devices (enrolment, deletion, daily logs)
• Management of the department and the common printers
• Maintenance of IP phones, EPABX
• Handling of daily user support calls and troubleshooting
• Management of GERMI's social media platforms and updates
• Maintenance of Wi-Fi and LAN networks
• Overall upkeep of other IT infrastructure components.
• New IT procurement, AMC of IT Devices, Process IT Payment, etc.

Skill & Experience

Minimum 5 years of work experience in the relevant area for Diploma, BCA, Any Graduate + Certification in Computer Hardware & Networking

• Certification in Computer & Hardware from any reputed institute

  • Strong troubleshooting skills for Windows OS, network issues, and user support.
  • Knowledge of LAN/WAN basics, IP addressing, VLAN, Wi-Fi.
  • Hands-on experience with printers, scanners, conferencing/AV equipment.
  • Good communication and customer-handling skills
  • Ability to work in a fast-paced IT environment and manage multiple tasks.
  • Strong documentation and organizational skills
  • Open to learning and immediately putting it into practice
  • 
    Should be a team player

Notes

1. Above-mentioned position is purely on contract basis and can be extended based on performance and project requirement.
2. Only applications submitted in the prescribed format on the GERMI website will be accepted; no hard copies are required.
3. Applications that are incomplete, contain false or misleading information, or do not meet the specified criteria will be disqualified from consideration.
4. Eligibility does not automatically entitle candidates to be called for the selection process.
5. GERMI reserves the right to amend or cancel the recruitment process at any stage.
6. In the event of any dispute, GERMI's decision shall be final and binding. No correspondence will be entertained concerning delays, interview procedures, results, or reasons for non-selection.
7. Interview details will be communicated via email to shortlisted candidates only.
8. No travel or daily allowance will be provided for attending the selection process.

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