Jotun India Private Limited is looking for Customer Service Lead -Marine Segment to join our dynamic team and embark on a rewarding career journey Oversee service delivery for marine clients and operations Resolve escalations and monitor customer satisfaction Coordinate with logistics and technical teams Enhance client engagement and support systems
SUMMARY OF THE ROLE Take charge of promoting and selling to new and existing Key Accounts across the country. Build strong customer relationships, engage with the client market, and respond to both sales and technical inquiries. Achieve targets in sales, gross margin, DSO, and customer satisfaction while positioning Jotun as the preferred supplier of high-quality products, solutions, and services. Responsibilities: Drive business development through market visits, key management, project tracking, and setting new business targets to ensure consistence and strategic growth. Identify and create new customers by analyzing market potential, planning targeted visits, and responding swiftly to inquiries and quotations to expand market share. Conduct market research and analysis to understand customer needs, trends, competitions, and dynamics - developing feasible concepts, business strategies, and actionable plans. Monitor key projects closely to ensure Jotuns products are specified and used, contributing directly to achieving the targeted sales budget. Maintain strong customer relationships through regular engagement, expert products advice, and responsive services to meet sales and satisfaction goals. Ensure proper pricing and payment follow - up to reduce Days Sales Outstanding (DSO) and achieve the desired gross margin, while coordinating with internal teams for seamless service delivery. WHAT WE ARE LOOKING FOR AND WHAT WE OFFER What we look for Qualification: Graduate Engineer Experience: 5 10 years of proven experience in coordinating maintenance operations across Oil & Gas companies, Chemical Plants, and Power Plants Personal Qualities we look for Acts on own initiative, makes things happen and accepts responsibility for the results Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. What We offer Competitive compensation and benefits. Continuous learning opportunities and training activities through on-the-job training and our in-house learning. Career development opportunities across multiple disciplines and geographies. Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. A supportive and inclusive company culture where you can be your authentic self. A focus on having fun together through team buildings and social activities POSITION INFORMATION Company: Jotun India Private Limited Contract Type: Regular Time Type: Full time CLOSING DATE (dd.mm.yyyy): 10.10.2025 WHO WE ARE Jotun s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness. Jotun India Private Ltd., established in 2006, is one of the key markets within the MEIA region. With a production a facility, warehouse and more than 400+ employees, we aim to further strengthen Jotun s position in India through ambitious market growth plans that focus on innovation, efficiency and profitability. Visit our Career Page to know more about life at Jotun. Jotun s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination. If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. If you think that this role is what you could be doing next, apply now!
SUMMARY OF THE ROLE Quality Control Specialist with 2+ years of experience in powder-specific lab operations and process compliance. Skilled in executing QC lab activities to ensure products meet all required specifications and safety standards, while maintaining efficiency and accuracy in testing and reporting. Responsibilities: Manage assigned personnel by ensuring tasks are executed efficiently, on time, and with the required quality standards. Receive and register production samples, analyze them using defined methods, and compare results against specifications. Ensure QC processes are completed promptly, issue Certificates of Analysis (CoA), and maintain proper documentation and sample storage. Inform production teams immediately about any product failures and coordinate with them to resolve quality-related issues. Conduct investigations for customer complaints, control non-conformities, monitor second-grade product usage, and implement RCA and CAPA for deviations. Maintain calibration of instruments, ensure cleanliness and safety of the working area, and track agreed KPIs for continuous improvement. WHAT WE ARE LOOKING FOR AND WHAT WE OFFER We look for Qualification: B.tech in chemical engineering/Paint Technology, Diploma in Paint Technology, B.Sc./ M.Sc. in Chemistry Experience: Minimum 2 years in Powder QC lab testing or Powder Coating Industry Willing to work in rotational shifts and six days a week from the office Personal Qualities we look for Acts on own initiative, makes things happen and accepts responsibility for the results. Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. What We offer Competitive compensation and benefits. Continuous learning opportunities and training activities through on-the-job training and our in-house learning. Career development opportunities across multiple disciplines and geographies. Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. A supportive and inclusive company culture where you can be your authentic self. A focus on having fun together through team buildings and social activities POSITION INFORMATION Company: Jotun India Private Limited Contract Type: Regular Time Type: Full time CLOSING DATE (dd.mm.yyyy): 09.10.2025 WHO WE ARE Jotun s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness. Jotun India Private Ltd., established in 2006, is one of the key markets within the MEIA region. With a production a facility, warehouse and more than 400+ employees, we aim to further strengthen Jotun s position in India through ambitious market growth plans that focus on innovation, efficiency and profitability. Visit our Career Page to know more about life at Jotun. Jotun s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination. If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. If you think that this role is what you could be doing next, apply now!
Create new customers by analyzing the market, plan visits to potential customers, and swift response to quotations and inquiries to secure growth and increase market share To follow up and monitor Key Dealers/Projects closely by ensuring Jotun s products are used to achieve the targeted sales budget Maintain customer relationships through regular visits, responding to inquiries, and providing advice on product selection to achieve sales budget. Follow up and monitor customers on proper pricing and payment to reduce Days of sales outstanding and to achieve the targeted gross margin. Co-ordinate with internal departments like Customer Service, Marketing, and Production to ensure high-quality service is provided Qualifications Experience We Look For: Bachelors degree in any related field. Experience: Min 5 years of sales experience in decorative paints and team handling. Personal Qualities we look for Acts on own initiative, makes things happen and accepts responsibility for the results. Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively Co-operates we'll with others; shares knowledge, experience and information; supports others in the pursuit of team goals Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. What We offer Competitive compensation and benefits. Continuous learning opportunities and training activities through on-the-job training and our in-house learning. Career development opportunities across multiple disciplines and geographies. Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. A supportive and inclusive company culture where you can be your authentic self. A focus on having fun together through team buildings and social activities
Effectively manage a designated warehouse area or team by planning, organizing, and overseeing daily operations including dispatch coordination and logistics workflows to ensure safe, efficient, and compliant performance aligned with HSEQ standards and service targets. Lead and assign tasks to a team of fewer than 10 warehouse/logistics staff, with a strong focus on resource supervision and operational excellence. Responsibilities : Ensure compliance with internal and external HSEQ standards across all warehouse operations. Manage and guide warehouse personnel, ensuring tasks are executed efficiently, and in alignment with operational plants. Organize and oversee all incoming orders and related warehouse activities, ensuring timely and accurate handling. Plan and coordinate daily distribution, including dispatch operations and logistics activities to meet service targets. Control warehouse operations, including receiving raw materials and packaging, verification Certificates of Analysis, safe storage, inventory counting, handling non - conforming goods, and monitoring transport delivery performance. Qualification experience bachelors degree in any related field Min 5 years of experience in Warehouse Management, Inventory Control, Transport Coordination People Management, with a proven ability to lead small teams Ensure efficient, safe, and compliant operations. Personal Qualities we look for Acts on own initiative, makes things happen and accepts responsibility for the results. Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively Co-operates we'll with others; shares knowledge, experience and information; supports others in the pursuit of team goals Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. What We offer Competitive compensation and benefits. Continuous learning opportunities and training activities through on-the-job training and our in-house learning. Career development opportunities across multiple disciplines and geographies. Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. A supportive and inclusive company culture where you can be your authentic self. A focus on having fun together through team buildings and social activities
SUMMARY OF THE ROLE Ensure seamless IT support for penguins in the local company, resolving daily tech issues to maintain optimal productivity. Leverage Power BI, Power Apps, and Office 365 tools to deliver insightful reports, enabling smarter decisions and smoother operations across the business. Empower efficiency through proactive service and data-driven solutions. This role is based in Ranjangaon , Pune and reports to IT - Lead. Responsibilities: End - User IT Support & Training, provide day to day troubleshooting and support for IT system and software, manager caretaker tickets, and conducting training to ensure effective use of digital tools. Technology Optimization & Innovation, stay updated with technological advancements, recommend improvements, and contribute to optimize IT solutions aligned with business needs and market expansion. Vendor coordination & Infrastructure Management, collaborate with IT vendor for system installation and issue resolution, ensuring smooth business operations and maintaining compliance through regular reviews of contracts and licenses. Incident & Service Request Management, lead local / regional improvement projects to promote digital workflows, conduct training, and develop or integrate new solutions aligned with global & regional strategies. Compliance & Security Assurance, ensure local IT infrastructure meets Group IT standards and security policies through regular assessments and audits to prevent business disruptions. WHAT WE ARE LOOKING FOR AND WHAT WE OFFER Qualifications & Experience Graduate in Computer Engineering or related field, with IT as the primary focus. 5 7 years of hands-on experience in IT desktop support and report development. Proven ability to manage IT infrastructure and support needs of a manufacturing unit. Strong proficiency in Office 365 suite , including: OneDrive SharePoint Outlook Excel PowerPoint Solid understanding of Windows 10 & 11 operating systems. Experience with Microsoft Teams for collaboration and communication. Basic knowledge of networking and routing principles. Skilled in troubleshooting hardware issues related to laptops, desktops, and printers. Personal Qualities we look for Acts on own initiative, makes things happen and accepts responsibility for the results. Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. What We offer Competitive compensation and benefits. Continuous learning opportunities and training activities through on-the-job training and our in-house learning. Career development opportunities across multiple disciplines and geographies. Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. A supportive and inclusive company culture where you can be your authentic self. A focus on having fun together through team buildings and social activities POSITION INFORMATION Company: Jotun India Private Limited Contract Type: Regular Time Type: Full time CLOSING DATE (dd.mm.yyyy): 31.10.2025 WHO WE ARE Jotun s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness. Jotun India Private Ltd., established in 2006, is one of the key markets within the MEIA region. With a production a facility, warehouse and more than 400+ employees, we aim to further strengthen Jotun s position in India through ambitious market growth plans that focus on innovation, efficiency and profitability. Visit our Career Page to know more about life at Jotun. Jotun s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination. If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. If you think that this role is what you could be doing next, apply now!
SUMMARY OF THE ROLE The Category Manager leads strategy, innovation, and execution for Protective, Marine, and Powder coatings. Collaborates cross-functionally to drive portfolio growth, brand building, and operational excellence. With ~30% travel, stays closely connected to market needs, translating insights into relevant solutions that enhance profitability and strengthen competitive market positioning. This position is based at Mumbai and will reporting to Marketing Head. Responsibilities: 1. Category & Portfolio Strategy Lead development of category strategy and positioning for Protective Marine and Powder coatings for Jotun India, in line with global and regional business priorities. Analyse market trends, customer needs, and competitor activity to identify opportunities and gaps to continually identify new areas of growth. Work closely with sales on portfolio, pricing and go-to-market strategies for the segment. 2. Innovation & NPD (New Product Development) Lead the innovation and product development pipeline in collaboration with R&D and regional category teams. Define business cases, market entry strategies, and commercialization plans for new launches. Drive customer-centric innovation with clear value propositions. Own project management for all innovations, launches and product transitions in market. 3. Events & Communication Work closely with regional communications to build relevant communication plan including PR, collaterals, sales enablers and content library for our portfolio in India. Lead execution of events, trade shows, seminars, and exhibitions to strengthen Jotun brand and ensure meaningful participation. 4. Business & Operational Management Partner with Sales to support key accounts, projects, and business development initiatives. Be the liaison between Sales, Technical Service, R&D and other functions to aid right certification and documentation. Manage day-to-day operational tasks including new shade development, pricing approvals, marketing material dispatch and delivery, purchase order and invoices and portfolio lifecycle management. 5. Cross-functional Leadership Work closely with Sales, Supply Chain, R&D, Technical Service, and Finance teams to ensure seamless execution. Liaise with regional/global marketing teams in bringing strategy to execution and driving the Category innovation plans at local level. Own the planning and utilization of marketing budget in line with aligned activities for the year. WHAT WE ARE LOOKING FOR AND WHAT WE OFFER Qualifications: MBA / Master s degree in Marketing, Business, or relevant field; Engineering or Chemistry background preferred. 6 10 years of experience in B2B Marketing, Category/Product Management, or Business Development, ideally within paints, coatings, chemicals, or adjacent industrial sectors. Marketing acumen with a growth mindset to lead strategic direction and translate the same into sharp execution plans. Strong track record of managing product portfolios, innovation projects, and cross-functional collaboration. Experience in Protective, Marine, or Industrial coatings is highly desirable. Key Competencies: Strategic thinking with ability to translate into actionable plans. Strong project management and execution discipline. Excellent analytical skills and commercial acumen. Influencing and stakeholder management across multiple levels and geographies. Strong communication, presentation, and storytelling skills. Ability to thrive in a fast-paced, matrix, and global environment. Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. What We offer Competitive compensation and benefits. Continuous learning opportunities and training activities through on-the-job training and our in-house learning. Career development opportunities across multiple disciplines and geographies. Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. A supportive and inclusive company culture where you can be your authentic self. A focus on having fun together through team buildings and social activities POSITION INFORMATION Company: Jotun India Private Limited Contract Type: Regular Time Type: Full time CLOSING DATE (dd.mm.yyyy): 31.10.2025 WHO WE ARE Jotun s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness. Jotun India Private Ltd., established in 2006, is one of the key markets within the MEIA region. With a production a facility, warehouse and more than 400+ employees, we aim to further strengthen Jotun s position in India through ambitious market growth plans that focus on innovation, efficiency and profitability. Visit our Career Page to know more about life at Jotun. Jotun s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination. If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. If you think that this role is what you could be doing next, apply now!
SUMMARY OF THE ROLE As a Senior Coating Advisor, you will be the technical expert supporting our customers directly at their sites. Your role is to ensure flawless paint application and thorough inspection, guaranteeing that every coating meets specification and contract standards. By delivering hands-on guidance and professional advice, you ll help ensure project success and customer satisfaction. The position is based at Udupi, Karnataka and will be reporting to Manager - Technical Services Marine. Responsibilities: Give clear instructions to clients and relevant Jotun staff on paint application by working independently on site with relevant client representatives to ensure the coating specification is met and in accordance with customer expectation. Assist the TS manager with development of Junior CAs by on-the-job training and support, to ensure they develop their ability to work independently. Manage projects where advanced products have been specified by giving clear instructions to clients and relevant Jotun staff in accordance with the specific working procedures in order to ensure that the specification and customer expectations are met. Carry out inspections of specific projects assigned to you by your direct manager by working independently, following the ITP and working procedures in order ensure that the product is applied in accordance with the specification Write relevant reports by compiling data from inspections in order to document that the specification inspection criteria have been met WHAT WE ARE LOOKING FOR AND WHAT WE OFFER What We Look for Qualifications & Experience Graduate in any discipline with 5+ years of experience as a Quality Controller, Coating Applicator, or Coating Advisor preferably in Marine or Protective Coatings with a competitor. Proficiency in English communication (verbal and written). Strong working knowledge of MS Office tools (Word, Excel, PowerPoint, Outlook). Certified in FROSIO Level III Red , NACE Level 2 , or an equivalent industry-recognized certification. Good to Have Hands-on experience in coating inspection and application processes. Familiarity with international coating standards and specifications. Ability to work independently at customer sites and ensure compliance with contract and technical requirements. Strong interpersonal skills to build trust and deliver technical advice effectively. Personal Qualities we look for Acts on own initiative, makes things happen and accepts responsibility for the results. Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. What We offer Competitive compensation and benefits. Continuous learning opportunities and training activities through on-the-job training and our in-house learning. Career development opportunities across multiple disciplines and geographies. Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. A supportive and inclusive company culture where you can be your authentic self. A focus on having fun together through team buildings and social activities POSITION INFORMATION Company: Jotun India Private Limited Contract Type: Regular Time Type: Full time CLOSING DATE (dd.mm.yyyy): 31.10.2025 WHO WE ARE Jotun s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness. Jotun India Private Ltd., established in 2006, is one of the key markets within the MEIA region. With a production a facility, warehouse and more than 400+ employees, we aim to further strengthen Jotun s position in India through ambitious market growth plans that focus on innovation, efficiency and profitability. Visit our Career Page to know more about life at Jotun. Jotun s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination. If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. If you think that this role is what you could be doing next, apply now!