Sr. Executive - IT

SUMMARY OF THE ROLE

Ensure seamless IT support for penguins in the local company, resolving daily tech issues to maintain optimal productivity. Leverage Power BI, Power Apps, and Office 365 tools to deliver insightful reports, enabling smarter decisions and smoother operations across the business. Empower efficiency through proactive service and data-driven solutions. This role is based in Ranjangaon , Pune and reports to IT - Lead.

Responsibilities:

• End - User IT Support & Training, provide day to day troubleshooting and support for IT system and software, manager caretaker tickets, and conducting training to ensure effective use of digital tools.
• Technology Optimization & Innovation, stay updated with technological advancements, recommend improvements, and contribute to optimize IT solutions aligned with business needs and market expansion.
• Vendor coordination & Infrastructure Management, collaborate with IT vendor for system installation and issue resolution, ensuring smooth business operations and maintaining compliance through regular reviews of contracts and licenses.
• Incident & Service Request Management, lead local / regional improvement projects to promote digital workflows, conduct training, and develop or integrate new solutions aligned with global & regional strategies.
• Compliance & Security Assurance, ensure local IT infrastructure meets Group IT standards and security policies through regular assessments and audits to prevent business disruptions.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualifications & Experience

• Graduate in Computer Engineering or related field, with IT as the primary focus.
• 5 7 years of hands-on experience in IT desktop support and report development.
• Proven ability to manage IT infrastructure and support needs of a manufacturing unit.
• Strong proficiency in Office 365 suite, including:
  • OneDrive
  • SharePoint
  • Outlook
  • Excel
  • PowerPoint
• Solid understanding of Windows 10 & 11 operating systems.
• Experience with Microsoft Teams for collaboration and communication.
• Basic knowledge of networking and routing principles.
• Skilled in troubleshooting hardware issues related to laptops, desktops, and printers.

Personal Qualities we look for

• Acts on own initiative, makes things happen and accepts responsibility for the results.

• Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability

• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively

• Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively

• Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals

• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.

What We offer

• Competitive compensation and benefits.

• Continuous learning opportunities and training activities through on-the-job training and our in-house learning.

• Career development opportunities across multiple disciplines and geographies.

• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.

• A supportive and inclusive company culture where you can be your authentic self.

• A focus on having fun together through team buildings and social activities

POSITION INFORMATION

Company:

Jotun India Private Limited

Contract Type:

Regular

Time Type:

Full time

CLOSING DATE (dd.mm.yyyy):

31.10.2025

WHO WE ARE

Jotun s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun India Private Ltd., established in 2006, is one of the key markets within the MEIA region. With a production a facility, warehouse and more than 400+ employees, we aim to further strengthen Jotun s position in India through ambitious market growth plans that focus on innovation, efficiency and profitability.

Visit our Career Page to know more about life at Jotun.

Jotun s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now!