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2.0 - 6.0 years

0 Lacs

bihar

On-site

Role Overview: As a Shift Lead in Support & Operations, you play a critical role in managing team performance and ensuring operational efficiency. Your responsibilities include overseeing attendance and leave management, resolving escalations, and conducting analyses to support infrastructure management. It is crucial for you to ensure adherence to service level agreements (SLAs) while fostering positive customer satisfaction and continuous improvement within the team. Key Responsibilities: - Monitor and manage call and chat responses, ensuring they are addressed within agreed SLAs while utilizing Arabic and English communication skills. - Maintain and manage attendance, leave reports, breaks, and shift rosters to ensure optimal staffing and resource allocation. - Conduct ad-hoc analyses and participate in SIP activities using Windows tools, providing insights for infrastructure management and process improvements. - Resolve escalations promptly, adhering to established processes and quality compliance standards, ensuring a seamless customer experience. - Collect and analyze customer feedback to ensure positive customer satisfaction and implement necessary improvements based on insights gathered. - Update the knowledge base by documenting processes and analyses accurately, and disseminating knowledge to the team to enhance performance and operational effectiveness. Qualification Required: - Proficient in Arabic and English communication skills. - Solid understanding of Windows operating systems and support tools. - Familiarity with attendance and leave management systems. - Basic knowledge of data analysis techniques and infrastructure management. Additional Details: - Certification: Optional but valuable - ITIL Foundation Certification. - Number of Positions: 1 - Primary Skill: DWP-USS-SERVICE DESK - Secondary Skill 1: DWP-USS-SERVICE DESK - Secondary Skill 2: Practice(India B)-Practice-ITSM PLATFORM,

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5.0 - 6.0 years

20 - 25 Lacs

gurugram

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The Enterprise Data Management Technology Team brings together foundational strategic technology capabilities in data governance, data privacy, data retention and deletion, data quality, and automation, grounded in our data technology model that prioritizes data management. It employs a ground-breaking focus with development responsibilities for regulatory needs that deepen and expand data strategy, as we'll as core technical capabilities that cut across business lines and customer segments. Responsibilities: Infrastructure Management: Design, implement, and manage scalable, reliable infrastructure using cloud-native technologies and Infrastructure as Code (IaC) tools. Automation & CI/CD: Develop and maintain automated processes and Continuous Integration/Continuous Delivery (CI/CD) pipelines to streamline deployments and operational tasks. Monitoring & Alerting: Implement and manage comprehensive monitoring and alerting systems to detect issues early and ensure system health. Incident Management: Lead incident response efforts, perform root cause analysis (RCA) for outages, and implement measures to prevent future disruptions. Performance Tuning & Optimization: Gather and analyze metrics from systems and applications to identify performance bottlenecks and conduct tuning. Collaboration: Work closely with development teams to integrate reliability into software design and deployment processes. Capacity Planning: Manage server capacity to ensure systems can handle current and future demand. Site Reliability Engineering (SRE) Principles: Balance feature development speed with reliability, and establish and maintain Service Level Objectives (SLOs) Minimum Qualifications Programming Languages: Python, Bash, Perl, or similar for automation. Cloud Platforms: , GCP, Hydra. Containerization: Docker, Kubernetes. Monitoring Tools: Prometheus, Grafana, Splunk. IaC Tools: Terraform. Operating Systems: Linux (proficient in command-line tools like strace, truss). Networking: TCP/IP, firewalls, load balancers We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

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4.0 - 8.0 years

8 - 12 Lacs

bengaluru

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Join F-Secure as a Lead Full Stack Developer and drive the technical vision for our Services function. In this pivotal role, youll architect and build secure, scalable applications while leading a talented team of developers and contractors toward ambitious technical goals. As our technical lead, youll bridge the gap between stakeholder vision and technical execution translating business requirements into elegant full-stack solutions, mentoring team members, and ensuring our applications meet the highest standards of security and performance. Youll be the go-to expert who not only writes exceptional code but also guides architectural decisions, facilitates team collaboration, and keeps stakeholders informed on progress and potential challenges. In addition to strong technical skills, succeeding in this role comes with strong attention to detail, continuous eagerness to learn and grow, and a passion for cybersecurity. We are hiring for this role both in Kuala Lumpur, Malaysia and Bengaluru, India. We work in a hybrid model, and you can work from home most of the time, but wed love to see you in the office now and then too. What you will do in this role: Design, build, test, and maintain full stack applications using Python and Java Develop and deploy cloud-based solutions using AWS and infrastructure as code with CDK, CloudFormation and Terraform Contribute to secure, maintainable, and well-tested codebases with comprehensive test coverage Collaborate with QA engineers to define test cases and automation strategies Participate in code reviews, daily stand-ups, and technical planning sessions Set up, maintain, and continuously improve CI/CD pipelines and automation workflows Implement AI-powered automation solutions to enhance development efficiency Keep up with industry trends and contribute ideas for continuous improvement What are we looking for Proven experience in full stack development with strong proficiency in Python and Java Hands-on experience with AWS cloud services and infrastructure management using Terraform Experience with shell scripting for automation and system administration Deep understanding of the importance of tests in the development workflow and experience with automated testing frameworks Demonstrated ability to set up, maintain, and improve CI/CD pipelines Experience with GitHub Actions, Jenkins, or similar CI/CD platforms Curiosity about AI tools like Copilot or Claude for development automation Full professional proficiency in English, with strong communication skills You get bonus points for: Proficiency in JavaScript/TypeScript and Node.js for frontend and backend development Strong knowledge of HTML and CSS for frontend development Experience implementing AI-powered automation solutions What you will get from us Welcome to the good side the home of scam protection! Work with industry-leading experts defining the future of cybersecurity and scam protection. Thrive in our Fellowship culture where we empower, trust, challenge, and support each other in doing our best work. Flexible work that works for you hybrid and remote options with team-agreed ways of working. Inclusive environment with flat, approachable leadership in our diverse global community. Comprehensive global benefits including Employee Share Savings Plan (ESSP), Fellow Member of the Board opportunities, and Annual Protect & Educate paid volunteer day. Wellbeing support through personal coaching services and one hour per week for personal recharging. Continuous growth via F-Secure Academy, Leadership programs, AI training, mentoring, and dedicated Learning Week

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2.0 - 4.0 years

10 - 11 Lacs

bengaluru

Work from Office

As a member in Client Connectivity team, your focus will be on development across our software stack: Low Latency FIX engine platform, FIX protocol, support tooling and infrastructure management. You will work with highly talented pool of full stack engineers to design, develop and deploy these systems which run within tight latency budgets in order of microseconds. You will also get significant exposure to various business flows and collaborate with highly agile cross region development teams & business functions. You will be responsible to own an deliver key OKRs for the Global Markets business. You will also be responsible to train and optionally manage the analysts / associates in the team and provide them a clear engineering and business vision. Skills / Experience 1.5+ years of work experience on Java/C++/Linux system platforms. Strong development background with experience with Java and at least one other languages Strong problem solving skills, proficient with data structures and passionate about learning new technologies Strong analytical and troubleshooting skills, ability to apply knowledge and experience in decision-making to arrive at creative and commercial solutions Industry experience with Securities trading and FIX protocol is a plus Relevant experience in building low latency systems is a plus Ability to multi-task and be effective working in a fast paced environment by enforcing high code quality standards Support production environments, assist in the diagnosis and resolution of incidents, and maintain the stability and integrity of systems Excellent interpersonal and communication skills, and willingness to work in a collaborative global team environment

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7.0 - 11.0 years

9 - 14 Lacs

hyderabad

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- The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India. - This role requires deep knowledge of infrastructure management and best practices. - The ideal candidate will be a tec

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10.0 - 20.0 years

14 - 18 Lacs

hyderabad

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Position TechOps Manager Timings 9 am to 6 pm Location Hyderabad Job Summary : The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India. This role requires deep knowledge of infrastructure management and best practices. The ideal candidate will be a technical leader capable of managing a team to ensure our technology infrastructure's reliability, availability, and performance.Key Responsibilities 1. Team Leadership and Management - Lead and mentor a team of DevOps, SecOps, Linux Engineers, DBA's, network engineers, and other technical staff.- Develop team goals and objectives in alignment with IT strategies the IT management team sets out.- Conduct performance reviews, identify training needs, and foster professional development. Infrastructure Management - Oversee the design, deployment, and maintenance of the company's IT infrastructure, including servers, networks, and cloud services.- Ensure high availability and acceptable levels of performance of mission-critical resources. Incident and Problem Management :- Lead the response to critical incidents, acting as a technical lead during service disruptions.- Ensure root cause analyses are conducted and that the results are used to prevent future incidents. Strategic Planning and Optimization - Contribute to the strategy and planning of infrastructure improvements and investments.- Optimise existing infrastructure for cost, performance, and security. Security and Compliance - Ensure infrastructure is compliant with relevant industry standards and regulations.- Collaborate with security teams to ensure the organisation's infrastructure is secure and risks are mitigated. Documentation and Knowledge Sharing - Ensure the creation and maintenance of system documentation.- Promote a culture of knowledge sharing and documentation within the team.Required Qualifications :- Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent experience.- 10+ years of professional experience in IT operations or infrastructure roles, with at least 3 years in a leadership or managerial capacity.- Deep technical knowledge of server hardware, operating systems (Linux/Windows), networking, and cloud services (AWS, Azure, GCP, etc.- Strong analytical, problem-solving, and decision-making skills.- Proven ability to manage and lead a diverse team, including remote members.- Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.- Ability to work on-call as needed and respond to emergencies promptly.- Experience with high transactional e-commerce platforms.Preferred Qualifications :- Relevant certifications (e., ITIL, PMP, AWS Certified Solutions Architect, Cisco CCNA/CCNP).- Experience with infrastructure-as-code tools (e., Terraform, Ansible).- Experience in a highly regulated industry (e., finance, healthcare) is a plus.Benefits :- Competitive salary and performance-based bonuses. - Ongoing professional development opportunities and certification support. - Flexible work hours and remote work options. - Vibrant company cultureApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

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2.0 - 5.0 years

4 - 7 Lacs

bengaluru

Work from Office

Education Qualification : Any Graduate Skills : Primary -> Functional | Business Development | Lead Generation | 3 - Experienced Primary -> Functional | Email Marketing Activities | Planning the Email Campaigns | 3 - Experienced Secondary -> Technology | Microsoft Office Applications | Microsoft Excel | 4 - Advanced Secondary -> Functional | Infrastructure Management | Understanding of Infrastructure Services | 1 - Aware Tertiary -> Technology | Computer Skills | Presentation Applications like MS PowerPoint | 4 - Advanced Tertiary -> Behavioral | Aptitude | Communication | 4 - Advanced Certification : Process | Sales Marketing Certifications | Inside sales training by Dale Carnegie Details: - Need experience in Inside Sales lead generation, cold calling in US region - Understanding of Inside Sales activities, prospect/account research, lead generation and cold calling - Excellent oral and written communication and presentation skills - Understanding of technology services calling and experience of interacting with CXO level executives - Industry knowledge of digital services preferred, not mandatory (Cloud, SD-WAN, Network, Security etc.) - The candidate must be a keen learner and must be an individual with a proven track record - Ability to talk and understand business and convince executive management of target companies for meetings

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3.0 - 5.0 years

5 - 7 Lacs

bengaluru

Work from Office

Job Brief We are seeking an experienced Software Engineer AWS Deployment to join our engineering team with a strong background in CI/CD pipelines, hands-on expertise in AWS deployments, and practical experience with tools such as Kubernetes, AWS CloudFormation, and YAML-based configurations. Basic proficiency in Python scripting, familiarity with AWS services, and excellent communication skills are essential to effectively collaborate with cross-functional teams. Roles Responsibilities Design, implement, and maintain CI/CD pipelines for application and infrastructure deployments. Deploy, configure, and manage applications on AWS using Kubernetes, CloudFormation templates, and YAML configurations. Support and automate serverless deployments using AWS services such as Lambda, SQS, SNS, S3, KMS, and RDS. Develop and maintain Python scripts to automate deployment, monitoring, and operational tasks. Collaborate with development and DevOps teams to ensure smooth release processes. Troubleshoot deployment and environment issues, perform root cause analysis, and implement permanent fixes. Monitor deployments and production environments using AWS CloudWatch and other observability tools. Prepare and maintain documentation for deployment processes, standards, and best practices. Clearly communicate deployment plans, risks, and resolutions to stakeholders. Requirements Bachelor s or Master s degree in Engineering/Technology (BE/B.Tech/ME/M.Tech) or Computer Applications (BCA/MCA). 3 5 years of experience in deployment engineering, DevOps, or cloud infrastructure management. Strong knowledge of CI/CD tools and processes (e.g., Jenkins, GitLab CI/CD, AWS CodePipeline). Hands-on experience with Kubernetes, CloudFormation, and YAML scripting. Good programming skills in Python. Experience with AWS Lambda and serverless application deployments. Familiarity with core AWS services such as Lambda, SQS, SNS, S3, CloudWatch, IAM, and RDS. Excellent problem-solving skills and strong communication abilities.

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4.0 - 6.0 years

6 - 8 Lacs

chennai

Work from Office

Job_Description":" Position : Senior DevOps Engineer Location : Chennai Experience : 4 6 years Employment Type: Full Time Job Summary: As a Senior DevOps Engineer, you will be responsible for automating all stages of application development by applying CI/CD principles to accelerate development and release cycles while maintaining high software quality. You will work with cross-functional teams to build scalable, efficient, and reliable infrastructure, implement observability using OpenTelemetry (mandatory), and deploy applications using modern container orchestration tools such as Kubernetes (EKS). You will also create robust monitoring systems, enforce infrastructure-as-code best practices, and support cloud-native deployments using AWS services. Key Responsibilities: Collaborate with developers, QA, and IT to streamline deployment, automation, and infrastructure management. Design and implement CI/CD pipelines using GitLab CI for various applications and environments. Deploy and manage containerized applications using Docker , Kubernetes (EKS) , and Helm charts . Implement and maintain observability using OpenTelemetry (mandatory) and Signoz (preferred). Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation. Administer and optimize AWS cloud resources, particularly RDS , S3 , and VPC . Write robust automation scripts using Bash , Python , or Ruby . Continuously improve deployment processes to reduce errors and improve time to production. Monitor and improve performance, reliability, and availability of environments. Required Skills: Hands-on experience with Docker and Kubernetes (preferably EKS) . Proficient in writing and deploying Helm charts . Expertise in CI/CD pipeline creation using GitLab . OpenTelemetry implementation experience is mandatory; Signoz integration is an added advantage. Strong experience with AWS Cloud Services specifically RDS , S3 , and VPC . Infrastructure as Code with Terraform , CloudFormation , or similar tools. Excellent scripting skills in Bash , Python , or Ruby . Experience in using monitoring tools like Prometheus , Grafana , and logging tools like ELK stack . Strong troubleshooting skills and experience in production-grade environments . Good understanding of enterprise datacenter infrastructure , networking, and security. Exposure to DevSecOps , automated security checks, and compliance frameworks is a plus Requirements Hi Anne, This JD has been created to onboard Venkat-candidate who appeared for the interview in LAC. Since, he is not shortlisted but found him to be OK for a deployment in other prospective engagements to come by. Please do the needful. Rgds/Raj ","

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5.0 - 8.0 years

10 - 14 Lacs

gurugram

Work from Office

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : DevOps Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the development process. Your role will be pivotal in driving innovation and efficiency within the application development lifecycle, fostering a collaborative environment that encourages team growth and success. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps.- Experience with continuous integration and continuous deployment practices.- Strong understanding of cloud services and infrastructure management.- Familiarity with containerization technologies such as Docker and Kubernetes.- Ability to automate processes and improve system reliability. Additional Information:- The candidate should have minimum 5 years of experience in DevOps.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

5 - 9 Lacs

bengaluru

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About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : DevOps Good to have skills : DevOps Architecture Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing application features, and ensuring that the applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality software solutions that align with business objectives and user needs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps.- Good To Have Skills: Experience with DevOps Architecture.- Strong understanding of continuous integration and continuous deployment practices.- Familiarity with cloud services and infrastructure management.- Experience with containerization technologies such as Docker and Kubernetes. Additional Information:- The candidate should have minimum 3 years of experience in DevOps.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

80 - 85 Lacs

noida, faridabad, gurugram

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We are looking for a DevOps Architect to manage the software development process and create an automated delivery pipeline that assists in building software more efficiently. The responsibilities of a DevOps Architect include assessing Required Candidate profile Previous experience working on a 24x7 cloud or SaaS operation team. Experience with infrastructure management and monitoring. Strong knowledge of DevOps Platform tooling ( Chef, Puppet, and Docker.)

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1.0 - 2.0 years

3 - 4 Lacs

noida

Work from Office

Job Description Project Description: Experience in Service Desk Management and Voice Support with strong communication skills Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team. Requirements: Excellent customer service skills with a high level of focus on quality Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person. Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX). Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed. Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems. Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles. Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications. Collaborate with the monitoring team, manage shifts, and provide training and documentation support. Maintain and Update Service Documents and SOP. Responsible for identifying potential problems and/or trends of repetitive Incidents Preferred experience in cloud environments (OCI, Azure) and certifications relevant to IT operations and monitoring. Mandatory Skills: Good knowledge on Service Desk with written and oral communication skills. Proficiency in Operating Systems, Active Directory, VPN, ServiceNow, and ITIL practices. Experience with monitoring tools like Zabbix, SolarWinds, Centreon, CTLM and Nagios. Expertise in Excel reporting, PowerPoint, and SOP documentation Ability to handle incidents, escalate issues, and ensure end-to-end resolution. Total Experience Expected: 01-02 years Qualifications Graduation

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2.0 - 3.0 years

4 - 5 Lacs

kozhikode

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Job Description: Cloud Infrastructure Management: Manage cloud infrastructure (e.g., AWS, Azure, GCP) and optimize resource usage.Implement cost-saving measures while maintaining scalability and reliability. Configuration Management:Manage configuration management tools (e.g., Ansible, Puppet, Chef) to ensure consistency across environments. Automate configuration changes and updates. Security and Compliance:Own security policies, implement best practices, and ensure compliance with industry standards. Lead efforts to secure infrastructure and applications, including patch management and access controls. Collaboration with Development and Operations Teams: Foster collaboration between development and operations teams, promoting a DevOps culture. Be the go-to person for resolving cross-functional infrastructure issues and improving the development process. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery plans and procedures.Ensure business continuity in the event of system failures or other disruptions. Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for configurations, processes, and best practices.Share knowledge and mentor junior team members. Technical Leadership and Innovation: Stay up-to-date with industry trends and emerging technologies.Lead efforts to introduce new tools and technologies that enhance DevOps practices. Problem Resolution and Troubleshooting: Be responsible for diagnosing and resolving complex issues related to infrastructure and deployments.Implement preventive measures to reduce recurring problems. Performance Optimization:Continuously improve system performance and resource utilization. Conduct capacity planning and scalability assessments. Incident Response: Lead incident response activities, including root cause analysis and remediation.Be available for on-call support as needed.

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2.0 - 4.0 years

4 - 6 Lacs

bengaluru

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At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire IT Service desk Professionals in the following areas : Experience 2-4 Years ROLE AND RESPONSIBILITIES: Primary contact point for end users via phone/Chat/self-service tickets. Qualify and Open tickets for remediation of events. Triage Tickets to respective teams. Regular update and follow up on tickets in the queue Follow up tickets till closure. Ability to manage a variety of technically complicated tasks effectively Experience in Remote support and troubleshooting skills. Understanding of Basics Hardware accessories / devices and peripherals Should be flexible for rotational shifts Excellent oral and written communications skills Exposure in practicing ITIL standards for Infrastructure management DESIRABLE SKILLS: Able to understand the email flow issues internal & external End-user support, OS troubleshooting and support, Basic software troubleshooting and support (MS office, Messengers, outlook, etc. ). Demonstrate a high level of customer relationship skills which includes email etiquette. Good Communication skills, follow up skills, Willingness to work in rotational shifts Good Communication skills follow up skills, Willingness to work in rotational shifts. Remote troubleshooting Required Technical/ Functional Competencies PRIMARY SKILLS: 2-4 years of call taking profile with core Help Desk Skills Basic Understanding of the Enterprise IT Infra set up Basic knowledge on Active Directory. 3+ years experience supporting wide multiple versions of operating system Basic O365 Administration using Office365 Admin Console. Strong writing and documentation skills a must including being able to train other Engineers as and when required. Good knowledge on trouble shooting email client issues like Outlook. Excellent Hardware and software troubleshooting skills Good understanding in handling Microsoft office suite functionality and troubleshooting skills. Fluent in English, in both oral and written communication Good knowledge in Utility software technical knowledge such as Antivirus and others. QUALIFICATIONS AND EDUCATION REQUIREMENTS : A Bachelor s / Master s Degree in Computer Engineering, Information Technology ITIL V4 Foundation training or certification Knowledge and experience using OS like windows, Mac and Linux Working knowledge of MS Office (PPT, Excel, Word) Certification ITIL V4, Modern Desktop administrator (MD 103) Required Behavioral Competencies Accountability: Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership. Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization. Collaboration: Participates in team activities and reaches out to others in team to achieve common goals. Customer Focus: Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time. Communication: Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees. Drives Results: Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets. Certifications Service Desk: MD-101 (6 months post hiring), ITIL V4 Foundation Microsoft MD-102: Endpoint Administrator Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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2.0 - 7.0 years

4 - 9 Lacs

noida

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Job Description SBS are recruiting for a Technical Operator to work with our Managed Services team. This is a key service, working within live production environments, and attention to detail, quality and getting things right first time are essential. The Technical Operator role is to provide scheduling and monitoring of automated batch jobs, setting up new schedules and managing changes for our customers normal business activity as well as projects. After an initial training period, due to the nature of the work there is a shift pattern. For UK colleagues , there are 2 shifts working Mon-Fri, UK early shift 07:00 15:30 and day shift 09:30 18:00. There is a night shift working Mon-Sat, Mon-Fri 17:30 01:00 and Sat 16:30 01:00. This is currently structured as 1 week early shift, 1 week night shift followed by 3 weeks of day shift. This pattern can be subject to change as per business requirements For Noida colleagues there are 2 shifts working Mon Fri, Indian day shift 04:30 13:30 (UK time). UK day shift 09:00 18:00. There is a night shift working Mon-Sat, Mon -Fri 17:30 01:00 and Saturday 16:30 01:00 (UK time). This is currently structured as 1 week night shift, 1 week UK day shift and 2 weeks Indian day shift. This pattern can be subject to change as per business requirements. As the ideal candidate you will: Have minimum of 2 years working in an IT Operations role Be an excellent team player, but able to work independently when required Ability to manage own workload Flexibility in working hours, and prepared to work on a rolling rota Meticulous attention to detail Strong verbal and written communication skills, with both internal and external clients Positive attitude to trying out different things and offering innovative solutions The roles key responsibilities are: Working with the Service Management tool, to ensure the workload is monitored and actioned when required Resolving, progressing or escalating calls appropriately and in line with customer SLA s Using the Batch Scheduling System to configure and define customer batch jobs in line with customer and regulatory requirements and maintaining documentation accordingly Assist the smooth transition from testing to production support mode Adhere to the company s change process whenever a modification is required on customer systems Working in conjunction with other Sopra teams as per customer and workload requirements Provide regular updates, escalating where applicable, to the Operations Team Leader and customers on urgent issues, following the Critical Incident Management process Provide feedback into quality initiatives and service improvements to ensure the quality of product or service is maintained and improved upon Supporting the team WIKI, producing knowledge articles and updating and maintaining documentation and procedures On a rota basis, ensure all Operations reports and statistics are kept up to date and issued accordingly Ensuring day to day jobs are executed and communicated accordingly Total Experience Expected: 01-02 years Qualifications SBS are recruiting for a Technical Operator to work with our Managed Services team. This is a key service, working within live production environments, and attention to detail, quality and getting things right first time are essential. The Technical Operator role is to provide scheduling and monitoring of automated batch jobs, setting up new schedules and managing changes for our customers normal business activity as well as projects. After an initial training period, due to the nature of the work there is a shift pattern. For UK colleagues , there are 2 shifts working Mon-Fri, UK early shift 07:00 15:30 and day shift 09:30 18:00. There is a night shift working Mon-Sat, Mon-Fri 17:30 01:00 and Sat 16:30 01:00. This is currently structured as 1 week early shift, 1 week night shift followed by 3 weeks of day shift. This pattern can be subject to change as per business requirements For Noida colleagues there are 2 shifts working Mon Fri, Indian day shift 04:30 13:30 (UK time). UK day shift 09:00 18:00. There is a night shift working Mon-Sat, Mon -Fri 17:30 01:00 and Saturday 16:30 01:00 (UK time). This is currently structured as 1 week night shift, 1 week UK day shift and 2 weeks Indian day shift. This pattern can be subject to change as per business requirements. As the ideal candidate you will: Have minimum of 2 years working in an IT Operations role Be an excellent team player, but able to work independently when required Ability to manage own workload Flexibility in working hours, and prepared to work on a rolling rota Meticulous attention to detail Strong verbal and written communication skills, with both internal and external clients Positive attitude to trying out different things and offering innovative solutions The roles key responsibilities are: Working with the Service Management tool, to ensure the workload is monitored and actioned when required Resolving, progressing or escalating calls appropriately and in line with customer SLA s Using the Batch Scheduling System to configure and define customer batch jobs in line with customer and regulatory requirements and maintaining documentation accordingly Assist the smooth transition from testing to production support mode Adhere to the company s change process whenever a modification is required on customer systems Working in conjunction with other Sopra teams as per customer and workload requirements Provide regular updates, escalating where applicable, to the Operations Team Leader and customers on urgent issues, following the Critical Incident Management process Provide feedback into quality initiatives and service improvements to ensure the quality of product or service is maintained and improved upon Supporting the team WIKI, producing knowledge articles and updating and maintaining documentation and procedures On a rota basis, ensure all Operations reports and statistics are kept up to date and issued accordingly Ensuring day to day jobs are executed and communicated accordingly

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4.0 - 6.0 years

6 - 8 Lacs

bengaluru

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Job Description Experience: 4+ yrs Location: BLR Qualification: Includes Bachelor / Masters Degree in Information Technology or Engineering, or equivalent qualification Job Description: Participates in business analyses, specifications, testing, data migration, and training in accordance with contractual commitments. Supports the customer through, or performs, product configuration of average complexity, in alignment with customer requirements and usage, taking full advantage of the potential of the situation. Able to support & manage the production launch, the optimization, and the deployment. Co-facilitates then gradually lead user or project management meetings working closely with customers. Available for customer assistance and support assignments in their field without supervision Hands-on experience with complete Trellix lifecycle management including installations, deployments, upgrades, and performance optimization Strong skills in threat hunting, incident response, custom rule development, database management, and creating executive dashboards with compliance reporting capabilities. Skills Security Product Management - Data Security & Antivirus Management, like McAfee, Defender, TrendMicro etc... Vulnerability management - vulnerability (infra and app) scans and remediation plans Mitigation - thinking analytically and executing efficiently. Analyze and optimize orchestration and automation between security tools Collaboration, Facilitation - significant experience building client relationships Communication Skills - Communicate security and technology needs effectively Training/Certification: EndPoint Security Management tools/products, Technical Skills: System Admin Windows System Admin Linux, System Admin MacOS (Nice to have) SQL management basics At least one EPP knowledge McAfee/Trellix ePO console 5.10 McAfee/Trellix ePO infrastructure management McAfee/Trellix ePO policy management McAfee/Trellix ENS & Agent troubleshooting capabilities McAfee/Trellix Application Control (SolidCore) Certifications: Mandatory - Trellix EPO Administrator Preferred - SC-200, Certificate in CyberSecurity Total Experience Expected: 04-06 years Qualifications Qualification includes Bachelor / Masters Degree in Information Technology or Engineering or equivalent qualification

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6.0 - 9.0 years

8 - 11 Lacs

gurugram

Work from Office

Role: Data Engineer Skills: Skills: Minimum of 6-9 years of experience hands on experience on AWS Glue, Python, Pyspark, good in writing codes . Exp. with Airflow and SQL. Authoring ETL processes using Python and PySpark ETL process monitoring using CloudWatch events Experience with cloud infrastructure management tools (AWS CloudFormation, Azure Resource Manager). Proficiency in scripting or programming languages (Python, PowerShell, etc.) for automation and infrastructure-as-code. Knowledge of networking concepts and technologies, including virtual private clouds (VPCs), subnets, and load balancers. Familiarity with containerization technologies (Docker, Kubernetes) and microservices architecture. Understanding of security best practices for cloud environments, including identity and access management (IAM), encryption, and network security groups. Experience with monitoring and logging tools for cloud infrastructure (CloudWatch, Azure Monitor, Stackdriver).

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20.0 - 24.0 years

50 - 65 Lacs

noida

Work from Office

Summary: The Regional IT Director is responsible for the overall planning, implementation, and maintenance of IT infrastructure and systems across the assigned region. This role ensures the smooth operation of technology services, supports business objectives, and maintains a secure and efficient IT environment in alignment with global IT policies and practices. The Regional IT Director will lead a team of IT professionals and collaborate with other teams within the global corporate IT organization to deliver effective IT solutions and support users in his region. Essential Duties and Responsibilities: Leadership & Management: Supervise, mentor, and develop a team of IT professionals within the region. Conduct performance reviews, set goals, and provide ongoing feedback to team members. Foster a positive and collaborative team environment, focusing on internal customer experience. Manage IT budgets and resources for the region. Delegate tasks effectively and monitor progress. Maintain a customer-centric and service-oriented culture across the IT functions Act as Change leader and advocate for Digital transformation initiatives Infrastructure Management: Oversee installation, configuration, and maintenance of network infrastructure (LAN/WAN, Wi-Fi), servers, laptops, and other IT equipment and services within the region, adhering to corporate standards and in collaboration with the global IT infrastructure teams. Ensure the availability, reliability, and security of IT systems. Manage and troubleshoot network connectivity issues. Implement and maintain disaster recovery and business continuity plans as required. Security & Compliance: Enforce corporate IT security standards and practices across the region. Implement and enforce IT security policies and procedures. Assist in the monitoring of network and endpoint security and response to security incidents. Ensure compliance with relevant corporate policies, regulations, and industry standards (e.g., HIPAA, PCI DSS). Manage user access and permissions, following corporate Identity and Access Management policies and procedures. Project Management: Manage IT projects within the region, including planning, execution, and implementation. Develop project timelines and budgets. Drive alignment of regional projects with corporate IT roadmaps and digital transformation goals.Track project progress and report to management. Vendor & Partner Management Manage relationships with local IT vendors, oversee contract execution performance. Assist the corporate purchasing team in negotiating contracts and service level agreements. Communication & Collaboration: Communicate effectively with IT staff, end-users, and management. Partner with other organizations in the region to understand their IT needs and ensure appropriate solutions are provided. Work very closely as an integrated team with global IT management to provide regular updates on corporate and regional IT initiatives and issues, handle incident management in the scope of responsibility. Continuous Improvement: Stay up-to-date with the latest IT trends and technologies. Identify opportunities to improve IT effectiveness and efficiency. Recommend and implement new technologies and solutions, working in collaboration with the corporate IT infrastructure teams to guarantee the delivery of standard solutions within a common operating model. Total Experience Expected: 20-24 years Qualifications Master s degree in computer science, Information Systems, or a related field. Minimum of 10 years of proven experience in IT management, in a multi-national context (Europe, USA), with experience in a multi-site or regional scope. Excellent leadership, communication, and interpersonal skills, including in a multi-cultural environment. Strong experience in budgeting, resource and project management. Knowledge of relevant technologies and platforms (e.g., Windows, MacOS, Mobile devices, Office 365, Windows Server, Linux, storage, cloud computing, networking, cybersecurity). A prior operational experience in any of those area is required Relevant certifications (e.g., CompTIA Security+, MCSE, CCNA) are a plus. Preferred Skills: Experience in the High Tech industry. Prior experience in Software Development or IT operations in a software product oriented organization would be a appreciated. Knowledge of ITIL or other IT service management frameworks. Experience with end user devices (laptops, mobile devices, related management tools) would be appreciated. Experience with cloud computing platforms (e.g., AWS, Azure, GCP) would be a plus

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Jira and Confluence Administrator at our company, you will be responsible for managing, maintaining, and optimizing our Atlassian environment, which includes Jira, Confluence, Bitbucket, and more. Your role will involve hands-on experience in project and space administration, migrating from data center to cloud, patching and vulnerability remediation, as well as managing the underlying infrastructure such as VMs and instances hosting the Atlassian stack. **Key Responsibilities:** - Manage and administer projects and spaces within Jira and Confluence - Lead the migration process from data center to cloud environment - Perform patching and vulnerability remediation tasks as required - Maintain and manage the VMs and instances that host the Atlassian stack **Qualifications Required:** - Proven experience as a Jira and Confluence Administrator or similar role - Hands-on experience with project and space administration - Familiarity with migrating applications to cloud environments - Strong knowledge of patching and vulnerability remediation processes If there are any additional details about the company in the job description, please provide those for a more comprehensive overview.,

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6.0 - 11.0 years

7 - 15 Lacs

chennai

Work from Office

Responsibilities: * Manage infrastructure projects from planning to execution. * Collaborate with cross-functional teams on project delivery. * Ensure compliance with company policies and procedures.

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7.0 - 10.0 years

0 - 3 Lacs

hyderabad, chennai, bengaluru

Work from Office

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together. What we are looking for Role: GCP Infra admin, Terraform, Ansible Experience Range: 7 – 10 Years (ONLY)!! Mode of Interview : Telephonic Location: Chennai/Kolkata/Bangalore/Hyderabad Must Have: Strong knowledge of core GCP services and their integrations Hands-on experience deploying Cloud Run, Internal Load Balancer, Cloud Storage Buckets, custom IAM roles, and Pub/Sub using IaC (preferably Terraform) Proficient in Git/Terraform/GCP workflows Prior experience working in multi-vendor environments; must be able to collaborate effectively with Google consultants and communicate crisply Good to Have: Strong knowledge of core GCP services and their integrations Hands-on experience deploying Cloud Run, Internal Load Balancer, Cloud Storage Buckets, custom IAM roles, and Pub/Sub using IaC (preferably Terraform) Proficient in Git/Terraform/GCP workflows Prior experience working in multi-vendor environments; must be able to collaborate effectively with Google consultants and communicate crisply Madatory: Strong knowledge of core GCP services and their integrations Hands-on experience deploying Cloud Run, Internal Load Balancer, Cloud Storage Buckets, custom IAM roles, and Pub/Sub using IaC (preferably Terraform) Proficient in Git/Terraform/GCP workflows Prior experience working in multi-vendor environments; must be able to collaborate effectively with Google consultants and communicate crisply Minimum Qualification: 15 years of full-time education Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Seniority Level Associate Industry IT Services and IT Consulting Employment Type Full-time Job Functions Information Technology Skills Ansible Infrastructure Terraform

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3.0 - 8.0 years

10 - 12 Lacs

noida, gurugram

Work from Office

Previous experience working on a 24x7 cloud or SaaS operation team. Experience with infrastructure management and monitoring. Strong knowledge of DevOps Platform tooling ( Chef, Puppet, and Docker

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3.0 - 8.0 years

3 - 8 Lacs

prayagraj

Work from Office

Job Title: IT Infrastructure Management Experience Required: 4+ Years Location: PPGCL Job Summary: We are looking for an experienced IT Infrastructure Support professional with 1215 years of expertise in managing enterprise infrastructure environments. The role requires strong technical knowledge of servers, networks, and IT security, along with proven experience in leading and mentoring IT teams. The ideal candidate will ensure reliable IT operations, security compliance, and smooth service delivery to support business needs. Key Responsibilities: Lead and manage the IT infrastructure support team, ensuring high availability of systems and services. Oversee installation, configuration, monitoring, and maintenance of servers, networks, and IT security systems. Manage firewall, endpoint security, and related IT security controls to safeguard the organizations environment. Plan and execute infrastructure upgrades, migrations, and capacity enhancements. Ensure compliance with IT policies, cybersecurity standards, and regulatory requirements. Collaborate with vendors, OEMs, and internal stakeholders for issue resolution and project delivery. Drive implementation of IT best practices, disaster recovery, and business continuity processes. Provide technical leadership, guidance, and mentoring to team members. Maintain documentation, SOPs, and performance reports for IT infrastructure. Support digital initiatives and ensure alignment of IT infrastructure with business goals. Key Skills & Competencies: Strong hands-on knowledge of server administration (Windows/Linux), networking, and IT security solutions. Experience in firewall management, intrusion detection/prevention, and endpoint protection. Proficiency in virtualization, storage, and cloud-based infrastructure will be an advantage. Proven ability to lead teams, manage workloads, and deliver results under pressure. Strong analytical, problem-solving, and communication skills. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Relevant certifications such as CCNA/CCNP, MCSA/MCSE, ITIL, CISSP, or CISM will be a strong plus. If Interested Please contact me on -7042690394 or Share me your cv on - recruitmentdel@layamweb.com

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8.0 - 10.0 years

8 - 15 Lacs

bengaluru

Work from Office

Job Description : We are seeking a highly skilled Senior Cloud Engineer with over 8 years of experience to design, deploy, and manage scalable, secure, and high-performance cloud infrastructure. Based in Bangalore, you will architect solutions, optimize CI/CD pipelines, and ensure robust cloud operations for our enterprise applications, leveraging AWS, Azure, or GCP. Key Responsibilities : Architect and deploy resilient, high-availability cloud solutions (AWS, Azure, GCP) aligned with enterprise goals. Design and implement CI/CD pipelines using tools like Jenkins, GitLab, or Azure DevOps for continuous delivery. Manage and optimize cloud infrastructure (e.g., EC2, VPC, Kubernetes, Terraform) for scalability and cost efficiency. Ensure cloud security best practices, including IAM, encryption, and compliance (e.g., GDPR, ISO 27001). Collaborate with cross-functional teams to automate SDLC processes and integrate with DevOps tools (e.g., Ansible, Docker). Monitor and troubleshoot cloud environments using tools like CloudWatch, Prometheus, or New Relic. Act as a technical mentor, guiding junior engineers and driving best practices. Optimize performance for large-scale, low-latency applications, ensuring 99.99% uptime. Required Skills and Qualifications : 8+ years of experience in cloud engineering, with expertise in AWS, Azure, or GCP. Proficiency in IaC (Terraform, CloudFormation), containerization (Docker, Kubernetes), and CI/CD tools. Strong knowledge of cloud security (e.g., IAM, VPC, firewalls) and compliance frameworks. Experience with monitoring tools (e.g., CloudWatch, ELK Stack) and automation (e.g., Ansible, Go scripting). Hands-on experience with databases (e.g., PostgreSQL, MySQL) and networking (TCP, load balancing). Bachelors degree in Computer Science, Engineering, or related field (or equivalent experience). Certifications (preferred): AWS Solutions Architect, Azure Administrator (AZ-104), or GCP Professional Cloud Architect. Excellent problem-solving, communication, and leadership skills. Preferred Skills : Experience with multi-cloud or hybrid cloud deployments. Familiarity with serverless architectures (e.g., Lambda, Azure Functions). Knowledge of microservices and API management (e.g., REST, GraphQL).

Posted 4 days ago

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Exploring Infrastructure Management Jobs in India

The infrastructure management job market in India is experiencing significant growth as companies continue to invest in technology and digital transformation. Infrastructure management professionals play a crucial role in ensuring the smooth operation of IT systems and networks within organizations. With the increasing demand for skilled professionals in this field, job seekers have ample opportunities to explore and build a successful career in infrastructure management.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Mumbai
  5. Chennai

These cities are known for their thriving IT sectors and are actively hiring professionals for infrastructure management roles.

Average Salary Range

The average salary range for infrastructure management professionals in India varies based on experience and skill level. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals with specialized skills can earn upwards of INR 15 lakhs per annum.

Career Path

In infrastructure management, a typical career progression may include roles such as: - Junior Infrastructure Engineer - Infrastructure Analyst - Infrastructure Manager - Infrastructure Architect - Chief Technology Officer

Advancement in this field often involves acquiring certifications, gaining hands-on experience, and continuously updating skills to stay relevant in the ever-evolving technology landscape.

Related Skills

In addition to infrastructure management skills, professionals in this field are often expected to have knowledge of: - Cloud computing - Network security - ITIL (Information Technology Infrastructure Library) - Virtualization technologies - Project management

Interview Questions

  • What is the role of an infrastructure manager in an organization? (basic)
  • Explain the difference between physical and virtual servers. (basic)
  • How do you ensure the security of an organization's network infrastructure? (medium)
  • Describe your experience with cloud migration projects. (medium)
  • What are the key factors to consider when designing a scalable infrastructure? (advanced)
  • How do you handle disaster recovery and business continuity planning? (advanced)
  • Discuss a challenging infrastructure issue you faced and how you resolved it. (advanced)
  • Explain the concept of network segmentation and its importance in infrastructure management. (medium)

Closing Remark

As you explore opportunities in infrastructure management in India, remember to showcase your skills, experience, and passion for technology during interviews. Prepare thoroughly, stay updated on industry trends, and apply confidently to secure your dream job in this dynamic and rewarding field. Good luck!

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