Sr Associate : Technical Support : Service Desk Agent : Apply Now

Outpace Consulting Services

1 - 5 years

3 - 6 Lacs

indore chennai mumbai (all areas)

Posted:1 week ago| Platform:

Apply

Skills Required

hyperscaler technical support service desk accenture 66 degree shivami cts econz firstsource it support troubleshooting infosys ticketing tools microsoft concentrix aws taskus searc itil active directory google workspace gcp sutherland teleperformance infy amazon hexaware

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi,

Technical Support Representative

Please go through the JD and Apply. We shall call back the relevant profiles.

Job Summary:

Technical Support Representative

Key Skill:

Experience in Core Tech Support Projects, 6+ months of experience in infra, Storage, Service Desk.
Experience in operating in Hyperscaler environment (AWS, Azure, Google Cloud).
Any Graduate.

Key Responsibilities:

Provide technical support through chat and written communication channels.
Experience in Core Tech Support Projects, 6+ months of experience in infra, Storage, Service Desk.
Experience in Product troubleshooting, resolving issue/tickets
Knowledge of any Ticketing tool, ITIL knowledge.
Experience in operating in Hyperscaler environment (AWS, Azure, Google Cloud).
Handle incoming incidents, service requests, and tickets as per defined SLAs.
Troubleshoot hardware, software, network, and application-related issues.
Document issues, resolutions, and follow-up actions accurately in the ticketing system.

More Jobs at Outpace Consulting Services

J Review programmer : Life Science : Apply Now

Nagpur, Bengaluru

2 - 7 yrs

INR 15 - 20 Lacs

Sr. Associate : US Taxation : Bangalore : 6 LPA Apply Now

Bengaluru

2 - 5 yrs

INR 3 - 6 Lacs

SDTM Programmer : Life Science : Apply Now

Nagpur, Bengaluru

2 - 5 yrs

INR 15 - 20 Lacs

Team Lead : US Tax : Bangalore : 9 LPA : Apply Now

Bengaluru, Bangalore Rural

4 - 7 yrs

INR 4 - 9 Lacs

Service Desk : L1/L2 Support : Bangalore : 7 LPA : Apply Now

Bengaluru, Bangalore Rural

3 - 8 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.