Jobs
Interviews

163 Firstsource Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

1.0 - 4.0 years

3 - 4 Lacs

chennai

Work from Office

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 2 days ago

Apply

1.0 - 4.0 years

3 - 4 Lacs

chennai

Work from Office

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 2 days ago

Apply

1.0 - 4.0 years

3 - 4 Lacs

chennai

Work from Office

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 2 days ago

Apply

1.0 - 6.0 years

3 - 4 Lacs

hyderabad

Work from Office

We are hiring for Leading ITES Company for AR Caller - Healthcare Profile Location: Hyderabad Salary: Upto 32k in hand Role & responsibilities: Responsibilities: Minimum 1 year experience in AR Calling in medical billing field Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Good Knowledge of RCM and Denial management. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Maintain AR medical billing claims/accounts at an acceptable level. Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Follow up on the claims for collection of payments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Hyderabad Search : Hospital Billing (Job Code # 117) b) For Position in Hyderabad Search : Physician Billing (Job Code # 118)

Posted 2 days ago

Apply

0.0 - 1.0 years

2 - 5 Lacs

mumbai

Work from Office

TECH MAHINDRA - HIRING FOR UK Retention Process -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 2.90 LPA - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7738138011 - Diya Kaur HR Team Tech Mahindra

Posted 3 days ago

Apply

1.0 - 3.0 years

3 - 3 Lacs

chennai

Work from Office

We are hiring for the role of Customer Support Executive (Voice Process). Interested candidates who have experience in English domestic voice process and international voice process can apply. Please walk in to the below mentioned address. Interview Location: Omega Healthcare, Ground floor, Tower - 1A, RMZ Millenia Business park -1 , 143, Dr.MGR Road, Kandanchavadi, Chennai 96 (Landmark: Thanthi TV Building, Ground floor) Interview Time: 10:00 AM 5:00 PM Shift: Night Shift (6:30 PM 3:30 AM) ** Experience: 10 Months to 3 Years Contact: Sowmya Sripalani 9382607507(Call/WhatsApp) Kindly mention ''Sowmya Sripalani HR'' on top of your resume while you come to the venue. For Gate Pass Kindly mention ''Sowmya Sripalani HR'' and show this post or call me. And share your Resume to my WhatsApp Number #9382607507 as well. Job Role: • Make follow-up calls to insurance companies regarding pending claims. Key Responsibilities: • Handle inbound and outbound customer calls, emails, and chats in a professional manner. • Provide accurate information about products, services, and policies. • Resolve customer complaints and escalate complex issues to the appropriate team when necessary. • Maintain records of customer interactions, feedback, and resolutions. • Ensure customer satisfaction by following up on queries and providing timely updates. • Collaborate with internal teams to resolve technical or service-related issues. • Meet individual and team performance metrics (response time, resolution rate, customer satisfaction, etc.). Required Skills & Qualifications: • Bachelors degree or equivalent (preferred, not mandatory). • 10 Months 3 years of experience in customer support / call center / client servicing (with proper documents). • Excellent verbal and written communication skills. • Strong problem-solving and active listening abilities. • Ability to remain calm, empathetic, and professional under pressure. • Basic computer knowledge and familiarity with CRM tools is an advantage. Key Competencies: • Customer-first mindset • Positive attitude and patience • Time management and multitasking skills • Team player with accountability Perks & Benefits: • Fixed night shift (MondayFriday) • Cab facility (Pick-up & Drop) • Attractive salary + incentives • Excellent learning and growth platform for freshers • Supportive and collaborative work environment • Training and development programs Regards Omega HR Team

Posted 3 days ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Durga 9884244311 for more info. Thanks, Durga 9884244311

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call Lokesh 9176197272 for more info Thanks, Lokesh 9176197272

Posted 4 days ago

Apply

1.0 - 6.0 years

3 - 4 Lacs

hyderabad

Work from Office

We are hiring for Leading ITES Company for AR Caller - Healthcare Profile Location: Hyderabad Salary: Upto 32k in hand Role & responsibilities: Responsibilities: Minimum 1 year experience in AR Calling in medical billing field Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Good Knowledge of RCM and Denial management. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Maintain AR medical billing claims/accounts at an acceptable level. Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Follow up on the claims for collection of payments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Hyderabad Search : Hospital Billing (Job Code # 117) b) For Position in Hyderabad Search : Physician Billing (Job Code # 118)

Posted 4 days ago

Apply

0.0 - 1.0 years

2 - 4 Lacs

mumbai

Work from Office

TECH MAHINDRA - HIRING FOR UK Voice Process -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 2.90 LPA - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7738138011 Diya Kaur HR Team Tech Mahindra

Posted 5 days ago

Apply

0.0 - 2.0 years

3 - 3 Lacs

chennai

Work from Office

We are hiring for the role of Customer Support Executive (Voice Process). Interested candidates who have experience in English domestic voice process and international voice process can apply .Please walk in to the below mentioned address. kindly share your resume to Sowmya HR 9382607507 (Whats app/call) Kindly mention ''Sowmya HR'' on top of your resume while you come to the venue. For Gate Pass also mention ''Sowmya HR'' Interview Location: Ground Floor, Tower 1A, RMZ Millenia Business Park 1 143, Dr. MGR Road, Kandanchavadi, Chennai 600096 Landmark: Thanthi TV building Interview Time: 10:00 AM 5:00 PM Shift: Night Shift (6:30 PM 3:30 AM) Contact: Sowmya 9382607507 Job Role: • Make follow-up calls to insurance companies regarding pending claims. Key Responsibilities: • Handle inbound and outbound customer calls, emails, and chats in a professional manner. • Provide accurate information about products, services, and policies. • Resolve customer complaints and escalate complex issues to the appropriate team when necessary. • Maintain records of customer interactions, feedback, and resolutions. • Ensure customer satisfaction by following up on queries and providing timely updates. • Collaborate with internal teams to resolve technical or service-related issues. • Meet individual and team performance metrics (response time, resolution rate, customer satisfaction, etc.). Required Skills & Qualifications: • Bachelors degree or equivalent (preferred, not mandatory). • 10Months2 years of experience in customer support / call center / client servicing (with proper documents). • Excellent verbal and written communication skills. • Strong problem-solving and active listening abilities. • Ability to remain calm, empathetic, and professional under pressure. • Basic computer knowledge and familiarity with CRM tools is an advantage. Key Competencies: • Customer-first mindset • Positive attitude and patience • Time management and multitasking skills • Team player with accountability Perks & Benefits: • Fixed night shift (Monday–Friday) • Cab facility (Pick-up & Drop) • Attractive salary + incentives • Excellent learning and growth platform for freshers • Supportive and collaborative work environment • Training and development programs Regards Omega HR Team

Posted 6 days ago

Apply

1.0 - 6.0 years

3 - 4 Lacs

hyderabad

Work from Office

We are hiring for Leading ITES Company for AR Caller - Healthcare Profile Location: Hyderabad Salary: Upto 32k in hand Role & responsibilities: Responsibilities: Minimum 1 year experience in AR Calling in medical billing field Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable. To work closely with the team leader. Good Knowledge of RCM and Denial management. Ensure that the deliverables to the client adhere to the quality standards. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims. Calling the insurance carrier & Document the actions taken in claims billing summary notes. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Maintain AR medical billing claims/accounts at an acceptable level. Work in teams that process medical billing transactions and strive to achieve team goal In some cases To make calls to insurance companies or to the client to follow up on unpaid claims. Absorb all business rules provided by the customer and process transactions with a high standard of accuracy and within the stipulated turnaround time Follow up on the claims for collection of payments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Hyderabad Search : Hospital Billing (Job Code # 117) b) For Position in Hyderabad Search : Physician Billing (Job Code # 118)

Posted 1 week ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call Lokesh 9176197272 for more info Thanks, Lokesh 9176197272

Posted 1 week ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Durga 9884244311 for more info. Thanks, Durga 9884244311

Posted 1 week ago

Apply

1.0 - 4.0 years

3 - 4 Lacs

chennai

Work from Office

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 week ago

Apply

1.0 - 4.0 years

3 - 4 Lacs

chennai

Work from Office

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 week ago

Apply

1.0 - 4.0 years

3 - 4 Lacs

chennai

Work from Office

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 week ago

Apply

1.0 - 4.0 years

3 - 4 Lacs

chennai

Work from Office

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 week ago

Apply

0.0 - 2.0 years

3 - 3 Lacs

chennai

Work from Office

We are hiring for the role of Customer Support Executive (Voice Process). Interview Location: Ground Floor, Tower 1A, RMZ Millenia Business Park 1 143, Dr. MGR Road, Kandanchavadi, Chennai 600096 Interview Time: 10:00 AM 5:00 PM Shift: Night Shift (6:30 PM 3:30 AM) Contact: Sowmya 9382607507(Only WhatsApp, Share your Resume as Customer Support) Job Role: • Make follow-up calls to insurance companies regarding pending claims. Key Responsibilities: • Handle inbound and outbound customer calls, emails, and chats in a professional manner. • Provide accurate information about products, services, and policies. • Resolve customer complaints and escalate complex issues to the appropriate team when necessary. • Maintain records of customer interactions, feedback, and resolutions. • Ensure customer satisfaction by following up on queries and providing timely updates. • Collaborate with internal teams to resolve technical or service-related issues. • Meet individual and team performance metrics (response time, resolution rate, customer satisfaction, etc.). Required Skills & Qualifications: • Bachelor’s degree or equivalent (preferred, not mandatory). • 0–2 years of experience in customer support / call center / client servicing (with proper documents). • Excellent verbal and written communication skills. • Strong problem-solving and active listening abilities. • Ability to remain calm, empathetic, and professional under pressure. • Basic computer knowledge and familiarity with CRM tools is an advantage. Key Competencies: • Customer-first mindset • Positive attitude and patience • Time management and multitasking skills • Team player with accountability Perks & Benefits: • Fixed night shift (Monday–Friday) • Cab facility (Pick-up & Drop) • Attractive salary + incentives • Excellent learning and growth platform for freshers • Supportive and collaborative work environment • Training and development programs Regards Omega HR Team

Posted 1 week ago

Apply

0.0 - 2.0 years

3 - 3 Lacs

chennai

Work from Office

We are hiring for the role of Customer Support Executive (Voice Process). Interview Location: Ground Floor, Tower 1A, RMZ Millenia Business Park 1 143, Dr. MGR Road, Kandanchavadi, Chennai 600096 Interview Time: 10:00 AM 5:00 PM Shift: Night Shift (6:30 PM – 3:30 AM) Contact: Sowmya – 9382607507(Only WhatsApp, Share your Resume as Customer Support) Job Role: • Make follow-up calls to insurance companies regarding pending claims. Key Responsibilities: • Handle inbound and outbound customer calls, emails, and chats in a professional manner. • Provide accurate information about products, services, and policies. • Resolve customer complaints and escalate complex issues to the appropriate team when necessary. • Maintain records of customer interactions, feedback, and resolutions. • Ensure customer satisfaction by following up on queries and providing timely updates. • Collaborate with internal teams to resolve technical or service-related issues. • Meet individual and team performance metrics (response time, resolution rate, customer satisfaction, etc.). Required Skills & Qualifications: • Bachelor’s degree or equivalent (preferred, not mandatory). • 0–2 years of experience in customer support / call center / client servicing (with proper documents). • Excellent verbal and written communication skills. • Strong problem-solving and active listening abilities. • Ability to remain calm, empathetic, and professional under pressure. • Basic computer knowledge and familiarity with CRM tools is an advantage. Key Competencies: • Customer-first mindset • Positive attitude and patience • Time management and multitasking skills • Team player with accountability Perks & Benefits: • Fixed night shift (Monday–Friday) • Cab facility (Pick-up & Drop) • Attractive salary + incentives • Excellent learning and growth platform for freshers • Supportive and collaborative work environment • Training and development programs Regards Omega HR Team

Posted 1 week ago

Apply

1.0 - 2.0 years

3 - 4 Lacs

mumbai

Work from Office

TECH MAHINDRA - HIRING FOR UK Voice Process - ONLY EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7738138011 - Diya Kaur HR Team Tech Mahindra

Posted 2 weeks ago

Apply

1.0 - 2.0 years

2 - 4 Lacs

mumbai

Work from Office

TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Number Diya Kaur - 7738138011

Posted 2 weeks ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Durga 9884244311 for more info. Thanks, Durga 9884244311

Posted 2 weeks ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call Durga 9884244311 for more info Thanks, Durga 9884244311

Posted 2 weeks ago

Apply

1.0 - 4.0 years

3 - 4 Lacs

chennai

Work from Office

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 2 weeks ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies