925 Sutherland Jobs

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1.0 - 5.0 years

2 - 6 Lacs

hyderabad, chennai, bengaluru

Work from Office

We are Doing Only International BPO Hiring Need Excellent English Communication Skills Profile -CCE Voice Chennai - max salary is 4 lpa. Hyderabad - Max salary is 6 lpa Bangalore - max salary is 23k take home Shift - Rotational Shifts 5 Days Working Immediate Joiners Required Candidate profile Graduate & Undergraduate Minimum 1 yr of experience in international email & chat support is required. Must be excellent English Speaking Chennai - max salary is 4 lpa. Hyderabad - Max salary is 5.5 lpa Bangalore - max salary is 23k take home please call Lokesh 9176197272 for more info Regards Lokesh 9176197272

Posted 3 hours ago

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1.0 - 4.0 years

3 - 4 Lacs

noida, gurugram, delhi / ncr

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 12 month exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Out...

Posted 7 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

kolkata, hyderabad, bengaluru

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Job description Hiring Now: International Voice Process -Night Shift) Location: Kolkata, Bengaluru, Hyderabad (Work from Office) Shift: US Shifts | 5 Days a Week Role: International Voice Process Open to: Freshers & Experienced Salary - 18000- 33000/month(negotiable) What We're Looking For: Excellent communication skills in English Willingness to work night shifts Positive attitude and eagerness to learn! Ready to Apply? Contact us today! Pls call Bhavna 9884634937 Please refer your friends Thanks, Bhavna 9884634937

Posted 8 hours ago

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2.0 - 6.0 years

4 - 6 Lacs

gurugram

Work from Office

Hiring For International Voice Customer Service Process - 5.90 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 8 hours ago

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1.0 - 5.0 years

2 - 4 Lacs

gurgaon/gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 8 hours ago

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

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BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Posted 9 hours ago

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1.0 - 6.0 years

2 - 4 Lacs

hyderabad

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Job Title: International Voice Process Customer Support Executive Company: Teleperformance Location: Hitech City, Hyderabad Work Mode: Work from Office About the Role: We are hiring experienced International Voice Process professionals to join our dynamic customer support team at Teleperformance . The role involves handling inbound and outbound calls for international customers, providing timely resolutions, and ensuring an excellent customer experience. Key Responsibilities: Handle inbound and outbound calls from international customers professionally and efficiently. Provide accurate and timely information to resolve customer queries and issues. Maintain high levels of customer satisfactio...

Posted 1 day ago

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0.0 - 5.0 years

2 - 5 Lacs

hyderabad, chennai, bengaluru

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Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 day...

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0.0 - 5.0 years

3 - 4 Lacs

tiruchirapalli, coimbatore, vellore

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We have vacancy for International voice process for Chennai location. Work location is only Chennai, Kovilambakkam location Good communication is required. 5 days working, 2 days rotational off. US Shift timing. Pick up and drop cab is provided. Sal for freshers is 3.2 lpa & for experience salary is 4.3 lpa. Immediate joining is required. Pls call Divya 9514466618 for more info Thanks, Divya 9514466618

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Kokila 9962064796 for more info. Thanks, Kokila 9962064796

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

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Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call Manju 9342679949 for more info Thanks Manju 9342679949

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0.0 - 5.0 years

2 - 3 Lacs

hyderabad, chennai, bengaluru

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We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 3.5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call sangeeta 8667573371 for more info Thanks, sangeeta 8667573371

Posted 1 day ago

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0.0 - 5.0 years

2 - 3 Lacs

hyderabad, chennai, bengaluru

Work from Office

Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad, HYderabad Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call maheshwari 9176149292 for more info Thanks, Maheshwari 9176149292

Posted 1 day ago

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

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BPO for US Voice process & Semi voice. Excellent communication required US Shift timing 2 days rotational off Graduation not mandatory Sal 15k to 4 lpa take home + Incentives Voice Process / Non voice / Call center / BPO Pls call Pavitra 9962138989 Please refer your friends Thanks, Pavitra 9962138989

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

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BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Please call sowmya 95141 66618 for more info Thanks, sowmya 95141 66618

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0.0 - 5.0 years

3 - 3 Lacs

hyderabad, chennai, bengaluru

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Walk-in Freshers for voice process Any degree is fine. Experience 0 to 4 yrs can apply Work location - Chennai, Hyderabad, Bangalore US Shift timing. 2 days rotational off. cabs provided Graduation not mandatory. Immediate joining required Please call Divya 9514466618 for more Info Regards Divya 9514466618

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1.0 - 4.0 years

3 - 4 Lacs

noida, gurugram, delhi / ncr

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 12 month exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Out...

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2.0 - 6.0 years

4 - 6 Lacs

gurugram

Work from Office

Hiring For International Voice Customer Service Process - 5.90 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 5.0 years

2 - 4 Lacs

gurgaon/gurugram

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BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

Work from Office

Hiring For E - Commerce Non Voice Email And Chat Process 23K Per Month GGN Grad/UG/ - Fresher Can Apply Both Side Cab 24/7 WFO Call-Dipankar@9650094552 CV @ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

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2.0 - 6.0 years

4 - 6 Lacs

gurugram

Work from Office

Hiring For International Voice Customer Service Process - 5.90 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 2 days ago

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1.0 - 5.0 years

2 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 2 days ago

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0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

Work from Office

Hiring For E - Commerce Non Voice Email And Chat Process 23K Per Month GGN Grad/UG/ - Fresher Can Apply Both Side Cab 24/7 WFO Call-Dipankar@9650094552 CV @ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

2 - 5 Lacs

hyderabad, chennai, bengaluru

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Required : Freshers Qualifications : Any bachelors Degree. Proven experience in customer service, preferably in the e-commerce sector. Excellent written communication skills with strong attention to detail. Ability to handle multiple customer inquiries simultaneously and efficiently. Proficiency in using email and chat support software. Strong problem-solving skills and a customer-centric approach. Ability to work independently as well as in a team environment. Familiarity with e-commerce platforms and processes is advantageous.

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Exploring Sutherland Jobs in India

Sutherland is a global company providing business process and technology management services. With a strong presence in India, Sutherland offers various job opportunities for individuals looking to start or advance their careers in the BPO industry. In this article, we will explore the job market for Sutherland roles in India and provide valuable insights for job seekers.

Top Hiring Locations in India

  1. Chennai
  2. Hyderabad
  3. Mumbai
  4. Pune
  5. Bengaluru

These cities are known for their thriving BPO industry and often have a high demand for Sutherland professionals.

Average Salary Range

The average salary range for Sutherland professionals in India varies based on experience and job role. Entry-level positions can expect a salary between INR 2-4 lakhs per annum, while experienced professionals can earn between INR 6-10 lakhs per annum.

Career Path

A typical career path in the Sutherland industry may involve starting as a Customer Support Executive, advancing to Team Leader, and then moving on to roles such as Operations Manager or Process Improvement Specialist.

Related Skills

In addition to specific job-related skills, Sutherland professionals may benefit from having skills such as communication, problem-solving, time management, and attention to detail.

Interview Questions

  • What do you know about Sutherland and its services? (Basic)
  • How would you handle a difficult customer in a high-pressure situation? (Medium)
  • Can you explain a situation where you had to resolve a complex issue for a client? (Advanced)
  • How do you prioritize tasks when dealing with multiple deadlines? (Medium)
  • What strategies would you implement to improve team performance in a Sutherland setting? (Advanced)
  • How do you stay updated with industry trends and changes in the BPO sector? (Basic)
  • Describe a time when you went above and beyond to provide excellent customer service. (Medium)
  • How would you handle a situation where a team member is not meeting performance expectations? (Advanced)
  • What software tools are you familiar with for managing customer interactions? (Basic)
  • Can you discuss a successful project you led in a previous role? (Medium)
  • How do you ensure data security and confidentiality in your work? (Advanced)
  • What motivates you to work in the BPO industry, specifically with Sutherland? (Basic)
  • How do you adapt to changes in work processes and technologies? (Medium)
  • Describe a time when you had to collaborate with multiple teams to achieve a common goal. (Advanced)
  • What strategies would you use to reduce customer wait times and increase efficiency? (Medium)
  • How do you handle stress and pressure in a fast-paced work environment? (Advanced)
  • Can you provide an example of when you successfully resolved a billing dispute with a customer? (Medium)
  • What are your long-term career goals in the BPO industry? (Basic)
  • How do you measure the success of your team's performance in a Sutherland setting? (Medium)
  • Describe a time when you had to make a quick decision under pressure. (Advanced)
  • What steps would you take to ensure quality control in customer interactions? (Medium)
  • How do you approach training and development for new team members? (Advanced)
  • Can you explain a situation where you had to handle a dissatisfied customer and turn the situation around? (Medium)
  • How do you keep yourself motivated and engaged in a repetitive job role? (Advanced)

Closing Remark

As you prepare for job opportunities in the Sutherland industry in India, remember to showcase your relevant skills and experiences confidently during the interview process. With the right preparation and mindset, you can land a rewarding career in this dynamic field. Good luck!

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