Job
Description
Date live: 05/30/2025 Business Area: See job description Area of Expertise: Data & Analytics Contract: Permanent Reference Code: JR-0000036439 A career in Data & Analytics at Barclays is a hub for top talent, from beginners to experts, fostering innovation and excellence. You'll drive business strategy, leverage data potential, and enhance the experience of millions of customers in today’s data-driven world. See your commute Join us as a "Senior Analyst Collection recovery Analysis" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. This role has responsibility to manage, track, and optimize collections and recoveries strategy for the first line across US Consumer Bank. You may be assessed on the key critical skills relevant for success in role, such as experience with finance service industry , SAS , Python, Data Extraction, as well as job-specific skillsets. To be successful as a "Senior Analyst Collection recovery Analysis", you should have experience with: Key Specific Accountabilities : Help to manage and monitor credit strategies related to customers in collections Develop strong understanding of risk-related data in terms of infrastructure and user platforms. Develop robust MI for collections/operations across product for customer profile as well as performance Identify opportunities to optimize current credit and operational strategy across products. Incorporate bureau and other external data to further enhance the credit strategy. Help to contribute to recommendations for management direction and business initiatives to address risk-related opportunities within the US Consumer Bank portfolio, including Cards, Loans, and Deposits Stakeholder Managements and Leadership: Develop, manage and maintain effective working relationships with people at all levels across BCUS, Operations, and CRO Coordinate with senior leaders across BCUS to ensure full understanding and exposure to the key risks and trends involved in the risk profile and performance of the US business This role requires a good deal of interaction with peers, managers, and senior leaders across the organization Decision making and problem solving: Candidate will drive work and decisions relating to portfolio-level analytics and credit strategy development that will govern the overall management of customer collections for the US Cards and Loans portfolios, therefore the candidate must be comfortable communicating and collaborating with multiple stakeholders across the organization. They will be required to coordinate inputs, solves conflicts, and establish agreement within the matrixed organization based on the work completed by their team. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Basic Qualifications/Skills: Bachelor’s Degree or higher 2+ years’ experience in the financial services industry 2+ years’ SAS/ORACLE and/or Python knowledge required 2+ years’ of data extraction/management Preferred Qualifications/Skills: Demonstrated experience with analytical and data driven responsibilities Experience with collections strategy is preferrable Understanding of Barclaycard US structure and products Detail oriented, with the ability to self-manage activities Control focused, understanding the implications of working out of a control framework and the risks that imposes to implementations and BCUS on a larger scale. Ability to multitask and react in a fast-paced organization Strong interpersonal skills Strong analytical, planning, and organizational skills with an ability to manage competing demands Experience in use of risk management tools/systems Purpose of the role To extract meaningful insights from complex data sets, developing robust decision models, and presenting actionable recommendations to stakeholders across the departments. Accountabilities Identification and extraction of relevant data from various internal and external sources. Performing sensitivity analysis and scenario planning. Monitoring and evaluation of the performance of existing models. Development and implementation of data quality control procedures. Building and validation of quantitative models to support decision-making across different business areas. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. (Opens in new tab or window) (Opens in new tab or window) (Opens in new tab or window) Reasonable adjustment Our purpose Equal opportunities Right to work statement Learn more about Barclays locations Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment. Health and wellness A place where you can belong Collaborative Areas More than work Be you. Be valued. Belong. We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. You can learn more about our commitment to our colleague on our Inclusion and Opportunities page. Learn more Application Process Your application We’ll ask for information about you, your CV and cover letter. 1 Your assessment Covering your behaviours and ability at work. 2 Your interview Exploring your past experiences and skills. 3 Next step We’ll request additional information so that you can complete our screening process 4 Working flexibly We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team. Hybrid working We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Barclays is built on an international scale. Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.
