Squad Leader

Job Title: Squad Leader

The Purpose of this Role

Fidelity’s Institutional Wealth Management Services (IWMS) provides platform solutions and clearing & custody services to intermediary clients, including sales, client experience and relationship management to Registered Investment Advisors and Broker/Dealers. IWMS offers Intuitive technology designed to drive efficiency and seamless digital experiences to deliver best of Fidelity and Third-party solutions to help our clients stand out, grow, and innovate. IWMS is pursuing a strategic transformation journey of re-engineering its critical institutional billing platform to meet evolving client needs, business landscape, products and controls. A key part of this re-engineering will be to keep up with complexities in pricing contracts, setup and calculate fees and charges, reconciling and generating client billing statements. Additional technical goals include cloud migration, building a modernized platform with solutions that operate at scale and resiliency as needed for the business.

The Squad Leader, Billing Solutions will:

• Define & lead vision, strategy, execution, outcomes, metrics & alignment with business and technology needs specifically focused on platform & integration strategy, architecture, enablement, capabilities & support

• Direct the work of one-two cross-functional agile teams consisting of business and system analysts, engineers, technology architects, etc. to deliver incremental business value aligned with the platform vision & strategy. In addition, partner with other agile teams and other functional teams as needed

• Have a transformational mindset to understand and drive change within our business.

In addition, he/she will partner closely with product area leader & squad leaders, product area & squad leaders within other domains/product areas, Operations, Performance Delivery, and chapter leaders within various technology chapter areas to influence broader strategic decisions and roadmaps.

The Expertise You Have

• 14+ years of related platform leadership experience and/or product management.

• Experience leading technology platforms and transformation initiatives

• Strong understanding of agile, JIRA & JIRA Align.

• A good understanding and curiosity for platform capabilities.

• Experience leading or working in financial and money movement platforms is preferred

• Strong communication, presentation and collaboration experience with cross-functional teams, cross-company stakeholders, and business partners

• Mentor associates at various levels

• Bachelor’s Degree required

The Skills You Bring

• Strong technical/platform product management and development skills

• Strategic thinking

• Strong technical aptitude / understanding

• Ability to understand & communicate technical concepts to a broad range of internal business stakeholders

• Ability to lead & execute complex cross-functional initiatives

• Ability & willingness to hustle & make things happen

• Exhibit strong cross-functional leadership and collaboration skills to navigate a multi-stakeholder environment with a range of priorities and perspectives

• Comfortable leading, advising, and collaborating with stakeholders & associates without formal management

The Value You Deliver

• Define & lead vision, strategy, execution, outcomes, metrics & alignment with business and technology needs

• Anticipating, discovering, and prioritizing client / partner needs to serve as the voice of the associates and guide the delivery squad.

• Lead one-two cross-functional agile teams consisting of business and system analysts, engineers, technology architects, etc. to deliver incremental business value aligned with the platform vision & strategy. In addition, partner with other agile teams and other functional teams as needed

• Serving and supporting the squad by working directly with its members to prioritize and evolve capabilities, removing obstacles to deliver customer and business value.

• Providing oversight and coordination across multiple squads.

• Making informed trade-off decisions to deliver value in increments and adjust based on findings.

• Evaluating progress against squad objectives, removing impediments to making progress.

• Deliver business results and customer value – define specific and measurable OKRs (Objectives and Key Results) for your team and measure results.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having most of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates.

How your Work Impacts the Organization

About the team

Our team is distributed across Chennai, Bangalore and US providing technology services such as software development, maintenance, quality assurance and production support for the mission critical brokerage applications across clearing and custody businesses.

The Expertise We’re Looking For

• 10+ years of IT Product Management experience.

• Graduate/Engineering Degree.

• Financial Services experience preferred

• Agile and Jira experience preferred

• Grasp sophisticated product features and break them into clear and concise stories with well-defined business value and acceptance criteria

• Strong focus on execution and identify, communicate and remove impediments to progress

• Proven capability of leading, influencing, and motivating colleagues without formal authority, and have a track record of building hard-working teams

• Delivering business results and customer value / identifying critical metrics to measure results

Location: Chennai

Shift timings: 1) 8:30 am to 5:30 pm 2) 11:30 am - 8:30pm

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