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Specialist - Facility Management Services

Specialist - Facility Management Services

Stayvista

3 - 4 years

1 - 5 Lacs

mumbai nagpur thane nashik pune aurangabad

Posted:20 hours ago| Platform:

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Skills Required

housekeeping hospitality change management guest satisfaction service excellence budgeting stakeholder management continuous improvement facility management operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role

As an

Specialist - Facility Management Services at StayVista

, you will oversee guest experiences, property readiness, and on-site staff, including housekeeping, cooks, butlers, security, and gardeners. You will manage daily operations, maintenance, inventory, and SOP adherence while resolving guest concerns and coordinating with stakeholders. Additionally, you will handle budgeting, financial oversight, and guest delight programs to ensure exceptional service and operational efficiency.

About You

Ability to manage housekeeping, maintenance, and support staff effectively.
Coordinate with AMC vendors, OEMs and technicians for timely repairs and inspection.
Proficient in SOP implementation, inventory management, and financial oversight.
Working knowledge of relevant statutory regulations (fire and electrical safety)
Strong stakeholder management skills to liaise with internal teams and vendors.
Maintain accurate records of equipment servicing, maintenance logs and incident reports.
Ensuring high property standards, cleanliness, and service excellence.
Minimum 3-4 years in hospitality or guest services with a focus on operations and guest satisfaction.
This position includes tasks supporting Owner and Guest Management, as determined by organizational needs.

Bonus Points - These are non-essential, but a bonus if you have them!

Access to a personal two-wheeler or four-wheeler for added flexibility in service.

Key Metrics: What you will drive and achieve

Owner Feedback Score
FM Ops Tracker
Snag Report
Guest Feedback Score
Guest Registrations

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Specialist - Facility Management Services