Solutions Architect - Gen AI and Voice AI

About apna

Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months.

Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India.

Role Overview

Solutions Architect

technical architecture skills

Requirements

Key Responsibilities:

Solution Design & Architecture

• Architect

  end-to-end AI deployment blueprints

  (voice/chat/video integrations, edge agents, data pipelines, etc.).
• Create

  technical architecture diagrams

  (GCP/Azure/AWS topologies, VPC designs, microservice call flows, integration bridges, etc.).
• Evaluate customer environments and propose

  integration architectures

  (SIP/WebRTC, CRM connectors, ATS systems, etc.).
• Support PoCs and pilots — guiding both client teams and internal developers on architecture decisions.

Security, Compliance & Scalability

• Lead

  InfoSec conversations

  with enterprise customers — covering data residency, encryption, authentication, logging, and auditability.
• Align deployments with

  SOC 2, ISO 27001, CIS, and GDPR/DPDP

  controls.
• Collaborate with Apna’s Security and Platform Engineering teams to ensure

  secure, compliant, and high-availability

  deployments.
• Contribute to BCP/DR design, RTO/RPO definitions, and zero-retention data flow mappings for clients.

Technical Consultation & Customer Success

• Translate customer requirements into detailed

  solution proposals and integration playbooks

  .
• Present

  architecture walkthroughs, demo sessions, and solution workshops

  with enterprise IT and product stakeholders.
• Collaborate closely with Sales Engineering, Product, and AI Engineering teams to ensure seamless pre- and post-sales engagement.
• Identify opportunities for

  platform extension

  or custom solutions leveraging Blue Mach

Documentation & Evangelism

• Create

  high-quality architecture docs, diagrams, and Confluence-ready solution briefs

  .
• Represent Blue Machines in customer presentations, audits, and innovation showcases.
• Contribute to developer enablement, partner onboarding, and internal knowledge bases.

What You’ll Bring

• 5–10 years

  in Solution Architecture, Pre-Sales Engineering, or Platform Consulting (preferably in AI/Voice/Cloud/SaaS environments).
• Strong understanding of

  microservice architectures

  ,

  cloud networking (VPC, Subnets, Load Balancers, IAM)

  , and

  data security principles

  .
• Experience with

  GCP / AWS / Azure

  architecture design and

  infrastructure as code

  (Terraform, Helm, etc.).
• Ability to

  draw detailed architecture diagrams

  (Lucidchart, , Mermaid, or Cloudcraft).
• Familiarity with

  REST/gRPC APIs, WebSockets, SIP/WebRTC

  , and common enterprise integration patterns (Pub/Sub, Kafka, etc.).
• Comfortable in

  customer-facing discussions

  with CXOs, CISOs, and technical architects.
• Strong written and verbal communication — able to simplify complex technical ideas for diverse audiences.
• (Bonus) Experience with

  AI voice or conversational platforms

  ,

  ISO/SOC audits

  , or

  data compliance consulting

  .