Solution Engineer

Job Description

-Good verbal/ written communication skills : Client's will be based in us/uk -Good Analytical Skills - Should be able analyse issues in production environment -Understanding of Financial Instruments. basic understanding of payments/wire transfers and expense management -Good understanding of Database (preferably MS-SQL) and/or working with financial data and reporting 1-2 years of relevant work experience in performing IT operations process and managing client communications Analyze and troubleshoot process problems so as to make continuous and permanent improvements Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Develop and implement process improvement strategies. Ready to work in shifts Qualifications - MCA, BE/ BTech *Graduates with relevant work exp can be considered as well *Support experience would be preferred Mandatory Skills Comm Skills, Excel, SQL