Company Description Say hAI to iSON! Join the AI revolution with iSON Xperiences—where technology meets the power of human connection. We transform businesses with cutting-edge AI solutions infused with human empathy, driving innovation, efficiency, and seamless experiences. As pioneers in AI-powered customer engagement, we empower businesses to scale smarter, optimize operations, and create meaningful interactions. The future is here, and it speaks AI—powered by iSON Xperiences. Role Description This is a full-time hybrid role for a Senior T24 TPH Developer located in Chennai with some work-from-home flexibility. The Senior T24 TPH Developer will be responsible for developing and maintaining T24 applications, creating technical designs, coding, testing, and implementing solutions. The role also involves troubleshooting and resolving system issues, collaborating with cross-functional teams, and ensuring the overall performance, reliability, and scalability of T24 applications. Qualifications Experience in developing T24 applications, including coding and testing In-depth knowledge of T24 architecture and design Skills in troubleshooting, resolving system issues, and ensuring application performance and reliability Ability to collaborate with cross-functional teams and work independently Excellent problem-solving and analytical skills Bachelor’s degree in Computer Science, Information Technology, or a related field Experience with AI and customer engagement technologies is a plus Show more Show less
Company Description Say hAI to iSON! Join the AI revolution with iSON Xperienceswhere technology meets the power of human connection. We transform businesses with cutting-edge AI solutions infused with human empathy, driving innovation, efficiency, and seamless experiences. As pioneers in AI-powered customer engagement, we empower businesses to scale smarter, optimize operations, and create meaningful interactions. The future is here, and it speaks AIpowered by iSON Xperiences. We are seeking a highly skilled Senior T24 TPH Developer to join our team in Chennai. This hybrid role offers a dynamic work environment with opportunities to contribute to the development and maintenance of cutting-edge T24 applications. As a senior team member, you will play a crucial role in designing technical solutions, coding, testing, and ensuring optimal system performance and scalability. Key Responsibilities Design, develop, and maintain T24 core banking applications with a focus on TPH (Temenos Payment Hub). Create technical designs based on business requirements and functional specifications. Conduct unit testing, integration testing, and participate in user acceptance testing (UAT). Implement solutions that align with best practices in performance, scalability, and reliability. Troubleshoot and resolve issues related to T24 systems in a timely and effective manner. Collaborate with cross-functional teams including business analysts, project managers, QA, and support teams. Contribute to ongoing improvements in development methodologies and tools. Maintain comprehensive documentation of systems and processes. Required Qualifications & Skills Proven experience in developing and supporting T24 applications, including hands-on coding and testing. Strong understanding of T24 architecture, including core modules and TPH. Proficiency in T24 development tools such as TAFJ, jBASE, OFSTOOL, and Enquiry/Version/Template programming. Expertise in system troubleshooting, performance optimization, and ensuring reliability of applications. Bachelor's degree in Computer Science, Information Technology, or a related field. Experience working with Temenos Payment Hub (TPH) in a production environment. Exposure to AI-driven solutions and customer engagement technologies. Knowledge of integration tools and APIs used within the T24 ecosystem. (ref:hirist.tech) Show more Show less
Company Description Say hAI to iSON! Join the AI revolution with iSON Xperienceswhere technology meets the power of human connection. We transform businesses with cutting-edge AI solutions infused with human empathy, driving innovation, efficiency, and seamless experiences. As pioneers in AI-powered customer engagement, we empower businesses to scale smarter, optimize operations, and create meaningful interactions. The future is here, and it speaks AIpowered by iSON Xperiences. We are seeking a highly skilled Senior T24 TPH Developer to join our team in Chennai. This hybrid role offers a dynamic work environment with opportunities to contribute to the development and maintenance of cutting-edge T24 applications. As a senior team member, you will play a crucial role in designing technical solutions, coding, testing, and ensuring optimal system performance and scalability. Key Responsibilities Design, develop, and maintain T24 core banking applications with a focus on TPH (Temenos Payment Hub). Create technical designs based on business requirements and functional specifications. Conduct unit testing, integration testing, and participate in user acceptance testing (UAT). Implement solutions that align with best practices in performance, scalability, and reliability. Troubleshoot and resolve issues related to T24 systems in a timely and effective manner. Collaborate with cross-functional teams including business analysts, project managers, QA, and support teams. Contribute to ongoing improvements in development methodologies and tools. Maintain comprehensive documentation of systems and processes. Required Qualifications & Skills Proven experience in developing and supporting T24 applications, including hands-on coding and testing. Strong understanding of T24 architecture, including core modules and TPH. Proficiency in T24 development tools such as TAFJ, jBASE, OFSTOOL, and Enquiry/Version/Template programming. Expertise in system troubleshooting, performance optimization, and ensuring reliability of applications. Bachelor's degree in Computer Science, Information Technology, or a related field. Experience working with Temenos Payment Hub (TPH) in a production environment. Exposure to AI-driven solutions and customer engagement technologies. Knowledge of integration tools and APIs used within the T24 ecosystem. (ref:hirist.tech) Show more Show less
We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executives. This role involves providing top-notch customer service support to clients and addressing their concerns promptly and professionally. Key Responsibilities Handle customer queries and complaints via call Provide accurate information about products/services and resolve issues promptly. Maintain a positive and professional attitude towards customers at all times. Collaborate with internal teams to ensure customer satisfaction. Follow communication procedures, guidelines, and policies. Perks 2-way shuttle facility provided. Competitive salary packages with performance bonuses. About Company: We are the leading customer experience provider in Africa, the UAE, and India. Over the last 10 years, iSON has proven to be the global leader in customer experience management, connecting customers with the world's most successful companies. ISON Xperiences is an agile business services partner that companies need in this digital world.
Company Description Join iSON Xperiences and be a part of the AI revolution—where technology meets the power of human connection. We transform businesses with cutting-edge AI solutions infused with human empathy, driving innovation, efficiency, and seamless experiences. As pioneers in AI-powered customer engagement, we enable businesses to scale smarter, optimize operations, and create meaningful interactions. The future of AI is here, powered by iSON Xperiences. Role Description This is a full-time on-site role for a Tele Sales Executive located in Dehradun. The Tele Sales Executive will be responsible for reaching out to potential clients, making sales calls, following up on leads, closing sales, and maintaining customer relationships. The role also involves understanding customer needs, providing appropriate solutions, and meeting sales targets. Qualifications Excellent communication and interpersonal skills Experience in tele sales or a similar sales role Ability to understand customer needs and provide appropriate solutions Strong organizational skills and ability to work independently Proven track record of meeting sales targets Familiarity with CRM software and sales processes Previous experience in the AI or technology industry is a plus High school diploma or equivalent; a bachelor's degree in Business, Marketing, or related field is a plus
Join our team at iSON Xperiences and play a significant role in the AI revolution, where cutting-edge technology meets the power of human connection. We are dedicated to transforming businesses through innovative AI solutions infused with human empathy, leading to enhanced efficiency, innovation, and seamless customer experiences. As pioneers in AI-powered customer engagement, we empower businesses to grow intelligently, streamline operations, and foster meaningful interactions. The future of AI is now, driven by iSON Xperiences. We are looking for a Tele Sales Executive to join us full-time at our Dehradun location. As a Tele Sales Executive, your primary responsibilities will include reaching out to potential clients, conducting sales calls, nurturing leads, finalizing sales, and nurturing customer relationships. Additionally, you will need to grasp customer requirements, offer suitable solutions, and achieve sales targets effectively. The ideal candidate for this role will possess excellent communication and interpersonal skills, along with prior experience in tele sales or a related sales position. You should have a knack for understanding customer needs, delivering tailored solutions, and meeting sales objectives consistently. Strong organizational abilities, self-reliance, a successful sales track record, familiarity with CRM tools and sales processes, and preferably, background in the AI or technology sector would be advantageous. While a high school diploma or equivalent is required, a bachelor's degree in Business, Marketing, or a related field is a desirable asset.,
Company Description Say hAI to iSON! Join the AI revolution with iSON Xperiences—where technology meets the power of human connection. We’re transforming businesses with cutting-edge AI solutions infused with human empathy, driving innovation, efficiency, and seamless experiences. As pioneers in AI-powered customer engagement, we empower businesses to scale smarter, optimize operations, and create meaningful interactions that go beyond automation. The future is here, and it speaks AI—powered by iSON Xperiences. Role Description This is a full-time hybrid role for a Senior T24 TPH Engineer based in Chennai, with some work from home flexibility. The Senior T24 TPH Engineer will be responsible for the design, development, and maintenance of T24 TPH solutions. Daily tasks include analyzing business requirements, coding, testing, deploying software, and troubleshooting issues. The engineer will also work closely with cross-functional teams to ensure seamless integration and efficient performance of T24 systems. Qualifications Proficiency in T24 TPH programming, development, and maintenance Experience with coding, testing, and deploying T24 software solutions Ability to analyze business requirements and troubleshoot technical issues Experience working with cross-functional teams for integration and performance optimization Strong problem-solving and analytical skills Excellent written and verbal communication skills Bachelor's degree in Computer Science, Information Technology, or related field Prior experience in the financial technology industry is a plus
As a Full Stack Developer at iSON Xperiences India Pvt. Ltd., located in Noida with a hybrid work model, you will be a key player in designing, developing, and maintaining .NET services that integrate with LivePerson's Messaging and Engagement APIs. With over 3 years of experience in .NET development, you will have the opportunity to work on cutting-edge solutions that leverage LivePerson's APIs to create innovative and secure authentication workflows using OAuth2/App Key. Your responsibilities will include managing WebSocket connections for real-time messaging, handling messaging events such as chat initiation, message delivery, and status updates, as well as collaborating with Conversational AI Engineers on Web Messaging SDK implementations. You will also be tasked with monitoring and logging LivePerson activity for analytics and reporting, ensuring scalability and high performance under production load, and maintaining clear and thorough technical documentation. To excel in this role, you must have a strong understanding of API integrations and WebSocket protocols, along with experience working with LivePerson or similar messaging platforms. Knowledge of OAuth2 authentication workflows, solid debugging skills, effective communication abilities, and a knack for detailed documentation are essential for success in this position. Joining our team at iSON Xperiences offers you not only the flexibility of hybrid work but also the chance to contribute to global, high-impact projects. You will be part of a dynamic team environment that promotes continuous growth and provides exposure to the latest advancements in conversational AI and customer engagement technology.,
Join the AI revolution at iSON Xperiences! As a Senior T24 TPH Developer, you will be a key player in transforming businesses through cutting-edge AI solutions blended with human empathy. Your role in Chennai will involve designing technical solutions, coding, testing, and ensuring optimal system performance and scalability. This full-time on-site position requires expertise in programming languages such as INFO BASIC, MSSQL, and PL/SQL, along with at least 4-5 years of experience in Temenos product development. Your responsibilities will include developing and maintaining software solutions using T24 Core Banking System, back-end web development, software development, programming, and object-oriented programming (OOP). Ideal candidates will have a minimum of 5 years of experience using and configuring TPH, SWIFT, SEPA, and at least 1 year of experience using and configuring AA. Previous exposure to LD is advantageous, and any involvement in implementation, upgrade, or migration projects will be considered a plus. Proficiency in tools like Jira, Visio, TFS, and GIT is expected to excel in this role.,
As an Onboarding & Delivery Specialist, your role involves designing and developing best practice configurations and solutions to meet the technical requirements of a customer's program or deployment. You will be responsible for setting up, developing, configuring, and testing all technical assets according to the scope and timelines of the customer's project plan and program requirements, including LE Tag and taglet code development. Collaborating with LivePerson product and R&D groups, you will create feature extensions for our brands. Identifying applicable use cases and business needs, you will deploy LivePerson capabilities into the customer's account successfully. Drawing on your extensive technical product expertise, you will act as a Subject Matter Expert (SME) on LivePerson technical solutions and offerings. As part of Technical Program & Performance Management, you will serve as a trusted advisor, providing guidance on applying LivePerson technical solutions to meet business needs. Managing customer technical assets such as APIs, integrations, widgets, and code, you will continuously expand and introduce new technical solutions to enhance customer value and drive adoption. Maintaining a high level of customer satisfaction is crucial, based on survey feedback and attrition indicators. Your role involves increasing reference ability and fostering customer connections with LivePerson. Supporting strategic initiatives with technical and solutions leadership, you will drive activities that transform businesses. By delivering best practices, you will optimize program efficiency through the use of technical solutions and share lessons learned. For success in this role, you should have a BS or BA degree, MBA preferred, or equivalent experience. You must possess over 3 years of experience managing SAAS software solutions within Enterprise client organizations. Demonstrated technical leadership, deployment skills, and a proficient understanding of LivePerson's Products & Services are essential. Experience in developing with APIs & SDKs, along with at least 3 years of development experience in JavaScript (Angular, Node), CSS, and HTML, is required. Additionally, you should have 2+ years of Mobile Development experience (iOS, Android). Outstanding interpersonal skills, relationship building abilities, and a track record of success in your career are important for this role. You should be well-spoken, articulate, and proficient in business and technical writing & presentations. Willingness to travel to regional client sites for activities such as discovery & account reviews, implementation support, testing support, and troubleshooting technical issues is expected. Active engagement with colleagues, cross-functional teams, and customers is a key aspect of this role. (Note: This job description is referenced from hirist.tech),
Company Description Say hAI to iSON! At iSON Xperiences, we are at the forefront of the AI revolution, blending technology with human empathy to revolutionize businesses. Our cutting-edge AI solutions drive innovation, efficiency, and seamless experiences. As pioneers in AI-powered customer engagement, we empower businesses to scale smarter, optimize operations, and create meaningful interactions. Join us and be part of a future where AI meets human connection. Role Description This is a full-time hybrid role for a Senior T24 Developer (TPH/AA) located in Chennai, with some work-from-home flexibility. The Senior T24 Developer will be responsible for software development, customization, and support for the T24 platform, specifically focusing on TPH and AA modules. Daily tasks include coding, debugging, and collaborating with other team members to ensure efficient and effective solutions. The role also requires performing technical analysis, design, and implementation of new functionalities, as well as ensuring system integrity and performance optimization. Qualifications Proficiency in T24 customization and development, including TPH and AA modules Experience with technical analysis, design, coding, and debugging Strong understanding of T24 architecture and integration points Experience in performance optimization and system integrity maintenance Excellent problem-solving skills and attention to detail Ability to work independently and in a team environment Bachelor's degree in Computer Science, Information Technology, or a related field Previous experience in the financial services industry is a plus