Software Asset Management- (SAM) Specialist

YMSLI is a leading IT Services company delivering end-to-end technology solutions to clients worldwide. We’re focused on innovation, efficiency, and compliance. As part of our efforts to streamline IT operations and ensure governance, we are hiring a Software Asset Management (SAM) Specialist to oversee our software inventory, optimize licensing, and contribute to IT management best practices.

Role Overview

The SAM Specialist will be responsible for managing the entire lifecycle of software assets across the organization. This includes ensuring license compliance, optimizing usage, and supporting IT management by aligning software asset strategies with infrastructure planning, procurement, and service delivery. The role involves close coordination with IT Operations, Security, Procurement, and Finance teams to support overall IT governance, cost control, and risk mitigation.

Roles & Responsibilities

Key Responsibilities

• Manage the end-to-end software asset lifecycle — from acquisition and deployment to maintenance and retirement.
• Maintain and update a centralized inventory of software assets through SAM and IT Asset Management (ITAM) tools (e.g., Flexera, Snow, ServiceNow, Manage Engine).
• Collaborate with IT Infrastructure and Operations teams to ensure accurate mapping of software installations across servers, devices, and users.
• Integrate software asset data with the CMDB and IT service management platforms to support broader IT management and change processes.
• Support IT Management in decision-making by providing data-driven insights into software usage, license compliance, and vendor performance.
• Ensure software installations are aligned with IT security policies and compliance requirements.
• Partner with IT Procurement and Finance to manage renewals, budget forecasts, and contract negotiations.
• Contribute to IT governance by developing and enforcing policies for software usage, approval workflows, and asset lifecycle management.
• Assist with software audits and provide reports to both internal and external stakeholders.
• Continuously evaluate tools, processes, and policies to improve SAM and IT asset control maturity.
• Able to perform troubleshooting at their end itself in case of any technical glinch observed at EU part regarding licenses.

Qualifications

Education & Experience:

• Bachelor’s degree in information technology, Computer Science, Business, or a related field.
• Atleast 3-5 years of experience in Software Asset Management, IT Asset Management, or related IT operations roles.
• Prior experience working in IT Services, Managed Services, or consulting environments is preferred.

Certifications (preferred):

• Certified Software Asset Manager (CSAM), ITIL, or related certifications in ITAM or SAM.

Tools & Skills:

• Proficiency in SAM/ITAM tools like Flexera, Snow, ServiceNow SAM Pro, or others. Knowledge of SNOW tool will be preferred.
• Strong understanding of software licensing models and compliance requirements for vendors like Microsoft, Oracle, IBM, and Adobe.
• Working knowledge of ITIL processes and integration with IT service management platforms.
• Strong analytical, documentation, and reporting skills; experience with Excel and BI tools (Power BI, Tableau).
• Ability to collaborate across IT, finance, procurement, and audit teams.
• Excellent communication and problem-solving skills.