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2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. Embracing diversity and inclusion, it's a place where you can grow, belong, and thrive. Your career at NTT DATA involves believing in yourself, seizing new opportunities, and expanding skills and expertise. Encouraged to further your career within the global team, prepare for future advancements. As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining clients" IT infrastructure and systems. Proactively monitor, identify, investigate, and resolve technical incidents and problems, ensuring service quality and client satisfaction. Manage work queues, address incidents and requests within SLAs, and update tickets with actions taken. Collaborate with teams and clients to provide second-level support, ensuring efficient problem resolution and seamless communication. Execute changes meticulously, contribute to change management with detailed documentation, and identify tasks for automation. Audit incident and request tickets for quality, recommend improvements, and handle client escalations with professionalism. Assist in disaster recovery functions and tests when necessary, contributing to various projects and maintaining a positive outlook in high-pressure situations. Requirements include moderate-level experience in managed services roles, familiarity with ticketing tools, ITIL processes, and planning activities/projects. Ability to adapt to changing circumstances, effective communication, and working well under pressure. Commitment to client satisfaction and a Bachelor's degree in IT/Computing or equivalent work experience. Workplace type: On-site Working Equal Opportunity Employer,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
We help the world run better. At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. As a market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on-premise to cloud, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably. Within the Product Engineering (PE) board area, the mission of SAP Enterprise Cloud Services (ECS) organization is to pave the path for the future SAP by delivering end-to-end Managed services experience during customers" cloud transformation journey. We strive to provide a spectrum of cloud deployment options for our customers with our infrastructure, our partners, and through public cloud infrastructures. Service Delivery Specialist (SDS) plays a pivotal role within the SAP ECS Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers" investments in SAP Enterprise Cloud Services. Operating as the primary point of contact from the delivery organization and working closely with the customer-facing units, Service Delivery Specialists are tasked with keeping track of the activities processed by the delivery teams, ensuring proactive activity preparations are completed together with the TSMs and CDMs, and addressing the technical delivery challenges throughout the customer lifecycle. This role also involves collaborating with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and a commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Successful candidates might be required to undergo a background verification with an external vendor.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise helps keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You are the go-to person to restore services and ensure our clients" satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analyzing, and logging issues before they escalate, you are instrumental in maintaining service quality. You collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution. You execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary. Working within our diverse and inclusive environment, you help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations. To thrive in this role, you need to have moderate-level experience in managed services roles handling cross-technology infrastructure, knowledge of ticketing tools (preferably ServiceNow), familiarity with ITIL processes, and experience working with vendors and third parties. Proficiency in planning activities and projects, taking changing circumstances into account, ability to work longer hours when necessary, and adapt to changing circumstances with ease are essential. You should have proven ability to communicate effectively and work across different cultures and social groups, maintain a positive outlook, work well under pressure, and have a commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience. A Bachelor's degree in IT/Computing or equivalent work experience is required. This is an on-site working position at an Equal Opportunity Employer.,
Posted 1 day ago
7.0 - 15.0 years
0 Lacs
maharashtra
On-site
To successfully fulfill the role of a Solution Architect for Oracle products, you will be required to attend meetings with potential customers to understand their technical and business needs. You will need to create tailored solutions around Oracle services, including cloud technologies, and deliver them in a professional manner and within agreed timeframes. Your responsibilities will also include preparing and delivering technical presentations, especially to C-Level executives, highlighting the key benefits and differentiators of Oracle services. Collaboration with the sales team to identify customer issues and provide suitable solutions will be a crucial part of your role. You will be expected to conduct sales enablement sessions on Oracle products and services and work closely with Product Management to provide feedback on existing services and contribute to the development of new services. Building strong relationships, both internally and externally, will be essential. You should actively seek new sales opportunities by developing relationships with prospective customers, demonstrating a clear understanding of their business drivers and risks involved. Additionally, you will be responsible for selling technical solutions with professionalism and enthusiasm, while also providing accurate and timely management information. In terms of qualifications, the ideal candidate should have a minimum of 15 years of experience working with Oracle technologies, with at least 7 years in a pre-sales or solution architect role. Strong client-facing experience and a good understanding of operational and compliance processes within the private banking industry are preferred. The candidate should possess in-depth knowledge of Oracle Technologies such as Database, WebLogic, Golden Gate, Oracle Identity Management, Exadata, and Oracle Cloud Infrastructure. Experience with Open Source technologies would be beneficial. Proficiency in working on complex solutions related to managed services, along with a good grasp of ITIL processes, is required. Key skills for this role include the ability to showcase and discuss various customer solution designs, understand customer requirements, and build solutions that can be replicated across different customers. Strong relationship-building skills, the capability to write detailed service scope statements, and the aptitude to articulate the value proposition of solutions to both IT and business teams are integral to this position. The ability to work in a fast-paced environment, prioritize tasks effectively, and potentially manage projects will be advantageous.,
Posted 1 day ago
2.0 - 8.0 years
0 Lacs
haryana
On-site
As a Cloud Sales Executive at our innovative and growing company, your primary responsibility will be to define sales strategies for identifying, qualifying, managing, and closing sales for various cloud solutions in the BTrack Portfolio, such as VPS, Dedicated Servers, Cloud Backups, Email Solutions, and Software Licensing. You will collaborate with channel partners" executives and sales teams, monitor and report sales activity, and ensure strong relationships with key decision-makers for accounts. Your role will also involve developing strategies and sales plans tailored to specific industries and accounts. To excel in this role, you should have at least 2+ years of complex sales experience, with a minimum of 1 year specifically in cloud solutions sales. The ideal candidate will hold a graduate degree in engineering along with relevant sales experience. In terms of experience, we are looking for candidates with a minimum of 2-8 years in technology and business applications sales, including at least 2 years of experience in selling cloud or cloud-based solutions like Web Hosting, Cloud for ERP, Virtual Servers, and Data Centre Solutions. Experience in selling to manufacturers, service providers, various industries, and relevant channel partners, as well as selling Managed Services and Cloud-based outsourcing solutions, will be advantageous. Your role will also involve building a robust and expanding pipeline across the Indian Client base for defined customer segments. As a Cloud Sales Executive, you must be motivated by targets and challenges to drive success in this dynamic and fast-paced environment.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an IT Service Sales Representative, you will play a vital role in driving revenue growth by selling IT services to both new and existing clients. Your primary responsibilities will include identifying and developing leads, understanding client needs, delivering effective sales presentations, negotiating contracts, and maintaining client relationships post-sale. You will also be required to stay updated on industry trends, meet or exceed sales targets, collaborate with technical teams, and maintain accurate sales records. To excel in this role, you should possess a Bachelor's degree in Business, IT, or a related field. Proven experience in IT service sales or a similar role with a track record of meeting or exceeding sales targets is preferred. A strong understanding of IT services such as cloud computing, networking, cybersecurity, and managed IT services is essential. Excellent communication, negotiation, and presentation skills are also crucial for success in this position. You should be able to work both independently and collaboratively in a fast-paced environment. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in the Microsoft Office Suite, will be beneficial. Additionally, you should be willing to travel as needed to meet client requirements. If you are passionate about technology and have a proven sales background, we encourage you to apply for this exciting opportunity.,
Posted 2 days ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
You will be responsible for managing suppliers in the IT & Services Procurement domain at IBC Knowledge Park, Bangalore. You will report to the Commodity Lead as a part of the Strategic Sourcing team at Ather. Ather is dedicated to providing unparalleled experiences to customers through indigenous Electric Vehicle (EV) products that excel in performance, comfort, and connectivity. Your role will involve: - Designing and implementing Supplier Relationship Management initiatives in accordance with organizational objectives. - Managing procurement commodities such as SaaS and On-prem Software Products & Licenses, Cloud Procurement (GCP, AWS, Azure), Engineering Outsourcing & Managed Services, Data & Telecom services, IT services, and IT Hardware, Networking equipment. - Categorizing suppliers based on strategic significance and developing customized engagement programs. - Conducting Quarterly Business Reviews (QBR) with suppliers and collaborating on action plans. - Proactively identifying and mitigating risks. - Leading the annual supplier event and monitoring supplier performance to drive improvement. - Collaborating with internal teams and suppliers for effective execution of engagement plans. - Keeping suppliers informed about Ather's updates and events. We are seeking individuals with: - Proficiency in supplier landscape understanding, value chain mapping, and Zero based costing. - Experience in formulating and executing strategies with suppliers. - Competence in managing program management pillars - time, cost, quality. - Skills in Spend analysis, negotiations, commercial understanding, and INCO terms. - Ability to work cohesively in a team, influence stakeholders, and excel under pressure. - Strong collaboration, planning, process management, and decision-making abilities. - Excellent written and verbal communication, interpersonal skills, and experience in Greenfield projects would be advantageous. Qualifications required: - A Bachelors/Masters degree in engineering from a Tier 1 or Tier 2 institute or an MBA in Supply Chain Management. - 7 - 10 years of relevant experience in Indirect commodities procurement. - Prior experience in industries like Automobile, Aerospace, or related manufacturing sectors is preferred.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
rajasthan
On-site
As a Sr. Executive - Customer Support at Wooden Street, you will play a vital role in defining and implementing a long-term strategic roadmap to deliver a world-class white glove managed service experience to our valued clients. Your primary responsibilities will include overseeing and managing a team that handles Managed Services tasks through email, phone, and chat channels, ensuring exceptional service delivery based on client tiering. You will collaborate with support consultants to mentor and train team members, enhancing their understanding of company functionality and underlying processes. Additionally, it will be your responsibility to uphold all Service Level Agreements (SLAs) and address customer concerns promptly through a ticketing system. In this role, you will be expected to provide after-hours and on-call support when necessary, demonstrating a commitment to customer satisfaction. Moreover, you will be responsible for managing day-to-day processes within the team, offering regular feedback, conducting performance reviews, and identifying career development opportunities for staff members. This is a full-time position at Wooden Street, and the role may require working in rotational shifts to ensure seamless customer support coverage. Join us in our mission to be the go-to destination for quality and affordable furniture, where customer delight is at the core of everything we do.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As the Digital Customer Engagement Manager (dCEM) at SAP, you will be responsible for end-to-end virtual customer engagement and ensuring the delivery of contractual agreements and services for SAP Cloud Customers within SAP Enterprise Cloud Services. Your primary focus will be on SAP S/4HANA, private cloud edition deliverables. This role specifically caters to European customers, requiring you to operate within the European time-zone. The SAP Enterprise Cloud Services (ECS) team is dedicated to guiding SAP customers towards cloud adoption, providing real-time cloud platform operation, infrastructure, and managed services with a focus on delivering value quickly at reduced cost and risk. Within ECS, the Client Delivery Engagement Shared Services unit aims to facilitate the seamless and effective adoption of the S/4H Private Cloud solution by customers through standardized and automated delivery approaches, supported by a scalable team engagement and technical roles. At SAP, we foster a culture of collaboration and shared purpose, empowering our employees to bring out their best. Our commitment to creating a workplace that values differences, promotes flexibility, and is aligned with our purpose-driven and future-focused work is evident in the highly collaborative and caring team environment we offer. You can expect opportunities for learning and development, recognition for your individual contributions, and a variety of benefit options to choose from. SAP's innovations impact over four hundred thousand customers worldwide, enabling more efficient collaboration and effective business insights. Evolving from its leadership in enterprise resource planning (ERP) software, SAP has become a market leader in end-to-end business application software and related services encompassing database, analytics, intelligent technologies, and experience management. With a global presence of two hundred million users and over one hundred thousand employees, we are committed to driving positive change and ensuring every challenge receives a fitting solution. At SAP, we prioritize inclusion, health, and well-being, offering flexible working models to ensure that every individual, regardless of background, feels valued and supported in performing at their best. We believe in the strength derived from diverse capabilities and qualities that each person brings to the company. Through investment in our employees" growth and development, we aim to unleash the full potential of every individual, contributing to a more equitable and better world. SAP is dedicated to maintaining an equal opportunity workplace and upholds affirmative action practices. We value Equal Employment Opportunity and provide accessibility accommodations for applicants with physical and/or mental disabilities. If you require special assistance during the application process or to navigate our website, please reach out to our Recruiting Operations Team at Careers@sap.com. For SAP employees, only permanent roles are eligible for the SAP Employee Referral Program, subject to the eligibility rules outlined in the SAP Referral Policy. Specific conditions may apply to roles in Vocational Training. We believe in unleashing the potential of all individuals and creating a workplace where diversity is celebrated, inclusion is valued, and every employee can thrive. Join SAP in our mission to help the world run better and make a positive impact through innovation, collaboration, and personal growth.,
Posted 2 days ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
In an increasingly digital, automated, AI, and software-focused world, HP is investing in focused pursuit centers of excellence - our Pursuit Centers - driving automation, best practices, and operational rigor in everything we do and everyone who does it. As our portfolio evolves to be configured quickly the value pursuit centers bring to Managed Services is centered on becoming a factory for competitive, compelling, and customer-focused proposals for our managed services business. Part of Global Services and Solutions organization, the Pursuit Center of Excellence is chartered with supporting the contractual business from a presales perspective. Solution Architects lead those opportunities and support large and complex services opportunities scope. Critical responsibilities such as the assembly of the deal team resources and utilization, interface between Sales/Pursuit/Delivery/Functions, support of critical bid execution phases, and monitoring of the bid process execution and compliance are some of the central responsibilities. Create awareness of Managed Services offerings. Assess customers business and technical needs/challenges related to their fleet environment. Articulate value proposition and identify additional growth areas (upsell, opportunity expansion). Develop Services & Solutions scope and design using HPI portfolio components, third party components, delivery requirements validation and offer negotiation. Architect appropriate end-to-end solutions to meet customer's business and technical requirements while remaining price competitive. Adapt solution design to evolving requirements until closing phase. Document deal assumptions, cost, pricing, risk plan, proposal, customer presentation and contractual documents. Coordinate cross-HP functions to ensure execution of Solutions initiatives within targeted accounts. Manage execution to meet Sales teams turnaround time requirements and win rates to secure Engagements success. Advance opportunities using effective consultative selling techniques, becoming a trusted advisor to build customer loyalty. Maintain excellent communications with customers executive management and actively drive deal closing. Delivery of projects and commitments on time, on budget, while meeting specific project objectives and deliverables. Achieving team quotas for total contract value (TCV), margin targets, and turnaround time (TAT). Attaining customer satisfaction. Realizing annual personal and project goals as part of the FPR process. Documenting the work according to the compliant organizational standards. Technical University or Graduate Degree preferred. Typically has 6-8 years of job-related experience in technical sales and/or consultative selling. Industry experience is desired. Experience in virtual team environments. English language fluency, other languages- an asset Strong communication skills, positive attitude, and a customer-centered approach. Out of the box thinking able to find solutions to solve customer needs. Outcome-based selling approach, influencing skills, excellent teamwork. Ability to utilize tools and technology to produce results. Understanding of global business processes, identifying impact of change. Strong attention to detail. Proficiency in MS Office. Reporting tools/data management. Deal management skills/capabilities.,
Posted 2 days ago
6.0 - 11.0 years
15 - 19 Lacs
Mumbai
Work from Office
With a legacy of over 30 years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking and Product Engineering & Development, empowering clients to meet their digital objectives. Role Summary: We are seeking a dynamic Services Pre-Sales Manager who stays current with technology trends and understands evolving market needs in the IT services sector. This role involves close collaboration with the sales team to identify customer pain points and propose effective solutions that drive business growth. A strong background in responding to RFPs, RFQs, and RFIs with detailed, winning proposals is essential. Key Roles and Responsibilities: Lead business development initiatives to open new accounts and achieve assigned services business targets across territories, accounts, or verticals. Stay abreast of technology trends and evolving market needs in IT services. Design and package new service offerings to complement the existing portfolio. Reassess and repackage current offerings to enhance market penetration. Work closely with the sales team to understand customer challenges and suggest effective IT service solutions. Respond to RFPs, RFQs, and RFIs with detailed, technically sound proposals. Develop RFP responses by analyzing customer requirements and engaging with stakeholders for clarifications. Build compelling technical proposals with appropriate service designs and solutions. Collaborate with sales and delivery teams to ensure alignment on cost structures and delivery commitments. Ensure timely and high-quality responses to all proposal and information requests. Create impactful presentations backed by market intelligence to support sales pursuits. Actively contribute to account mining and cross-sell initiatives by pitching relevant capabilities. Develop case studies and collaterals that demonstrate how Inspirisys has addressed specific client needs. Produce industry-specific whitepapers and technical content. Engage strategically with tools and automation OEMs/partners. Possess strong understanding of service delivery methodologies, frameworks, and automation technologies. Conduct Cost-Benefit Analyses (CBA) and support technical proposals accordingly. Demonstrate proficiency in strategic, conceptual, and consultative selling. Exhibit flexibility, adaptability, and a proactive approach to customer engagement. Have hands-on experience in building and responding to technical RFPs. Qualification: 8 16 years of experience in IT services pre-sales. Bachelor s degree in Engineering or equivalent is preferred. Postgraduate degree in Business Administration is a plus. Strong verbal and written communication skills.
Posted 2 days ago
5.0 - 11.0 years
14 - 19 Lacs
Bengaluru
Work from Office
With a legacy of over 30 years, Inspirisys has excelled in driving digital transformation through cutting-edge technologies and as a subsidiary of CAC Holdings Corporation Japan, we embrace the core tenets of Japanese work culture, prioritizing quality and attention to detail to ensure our solutions meet the highest standards. This expertise has solidified our position as a trusted partner for industry-leading OEMs in the digital age. We specialize in custom-tailored solutions in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking and Product Engineering & Development, empowering clients to meet their digital objectives. Role Summary: We are seeking a proactive and results-driven Service Sales Manager to join our growing team. This critical role is responsible for driving business development, sales growth, and opening new accounts across assigned territories and verticals. The ideal candidate will act as a strategic partner to clients, serving as their single point of contact while playing an instrumental role in expanding our customer base. The role demands strong networking capabilities to generate new business and acquire new logos through existing connections and market intelligence. Key Roles and Responsibilities: Drive business development, sales, and new account acquisitions to meet assigned services revenue targets across territories, accounts, or verticals. Act as a single point of contact for all matters related to assigned customer accounts. Develop and maintain a strong sales pipeline aligned with service business goals. Understand and articulate IT Infrastructure Managed Services offerings, including, Data Centre Management, Cloud Management, End User Management, Network Management, Remote Infrastructure Management, NOC and SOC Services, Security Device Management, Identity and Access Management, Cloud and Hosting Services, Annual Maintenance Contracts (AMC/Device Uptime Services), Facility Management Services (FMS), Tools and Services Automation Solutions, and Professional Services. Leverage contacts, connections, and market knowledge to generate new leads and acquire new logos. Develop responses to large-scale Services RFPs, coordinating with pre-sales and solutioning teams. Demonstrate understanding of service delivery methodologies, automation tools, and consultative selling practices. Build and manage client relationships with both business and IT stakeholders. Use CRM tools and MS Office (especially Excel) for account planning, pipeline tracking, and forecasting. Understand and manage the opportunity lifecycle from lead generation to closure. Work collaboratively with internal teams to ensure delivery readiness and client satisfaction. Deliver accurate monthly and quarterly sales forecasts. Qualification: Minimum 3 years of experience in services sales, preferably within IT infrastructure or managed services. A bachelor s degree in Engineering or another relevant field is preferred. Post-graduation in Business Administration is an added advantage. Excellent verbal and written communication skills, with the ability to convey complex service offerings clearly and effectively.
Posted 2 days ago
3.0 - 7.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Join our Team About this opportunity: We have an exciting opportunity for a Technical Authority Expert to join our dynamic team here at Ericsson. As a critical component of our Managed Services deliveries, the role aligns with the Ericsson Operations Engines mandate. The position s key responsibilities include offering technology leadership, domain expertise, and robust support throughout the entire cycle of Create, Sustain, and Evolve processes. What you will do: Take ownership of internal user issues reported and seeing problems through to resolution Researching, diagnosing, fix, and identifying solutions to resolve Windows/Vmware related issues Nutanix , SRM, vRops will be added advantage Properly escalate unresolved issues to appropriate internal teams Talk to clients (internal) through a series of actions, either via phone, email, or chat, until the request is closed. Follow up after the solve. Document technical knowledge in the form of notes and manuals. Prepare accurate and timely reports Prioritize and lead several open issues at one time. Ensure all issues are properly logged The skills you bring: Knowledge and experience on VMware ESX and ESXi ( 5.5, 6.5, 6.7 & 7.0) hypervisors Upgrade and Administration. Solve skills in VCenter, ESX and ESXi hosts, Networking, and storage. Experience on planning, deploying and maintain VMware vSphere environments. Experience on Hot Add features like CPU, Memory, Disk & NIC for Virtual Machine. Troubleshooting when virtual machines do not respond to RDP and Health Checking. Working with vendor on physical server hardware failures issues. Working with different Hardware Vendor, example: HPE, DELL & Cisco VM deployment skills form Templates and OVA/OVF. Monitoring of virtual Machines and ESX Hosts. Why join Ericsson What happens once you apply Primary country and city: India (IN) || Bangalore Req ID: 770460
Posted 2 days ago
5.0 - 10.0 years
20 - 25 Lacs
Mumbai, Mumbai Suburban
Work from Office
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU LL DO As a Senior Project Manager, you will be overseeing the overall direction, coordination, implementation, execution, control and completion of specific large scale, multi-phased AV systems integration projects. In addition, the Senior Project Manager will ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. You will be responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established AVI-SPL Project Management processes and procedures. Day-To-Day Responsibilities: Learn and comply with all AVI-SPL standard process and procedures within the AVI-SPL Operations Playbook, utilizing tools approved and provided by AVI-SPL. Be a subject matter expert with contract documents for each assigned project including, but not limited to project scopes of work, bid drawings and specifications, contract, subcontractor scopes of work, and construction schedules. Create and manage comprehensive work breakdown structure and project schedule and coordinate and verify appropriate resource scheduling for all required project tasks. Facilitate internal project kick-off meetings which include key participants from applicable departments. Conduct external project kick-off meetings with all necessary external stakeholders. Act as the point of contact for all internal and external project communication and documentation for project. Respond to communications from customers regarding problems or concerns in a timely and professional manner. Provide job progress reports to all internal and external stakeholders. Acquire daily site progress reports from lead technicians and respond to needs identified. Initiate ordering of equipment and materials for projects after engineering approval and manage distribution and shipping through pick ticketing, packing slip and sign off process requirements. Raise awareness to management regarding potential and unanticipated costs, claims or back charges that will affect AVI-SPL financially. Oversee all project (equipment, labor, miscellaneous, direct, etc.) expenditures based on project budget throughout the project lifecycle and identify problem areas, spearhead resolution and communicate any issues impacting profitability to management. Manage the change order process through assurance that any scope, schedule, cost or change of terms are handled in accordance with AVI-SPL change order procedures. Supervise and verify quality of work performed by internal and/or subcontracted resources. Facilitate the testing and certification of installed systems. Schedule internal resources to demonstrate systems operation to clients upon project completion. Ensure all closeout/as-built documentation is created and stored in proper location for service and/or future office reference. Effectively communicate with project team. Maintain and develop strong relationship with customers. Drive project results per customer requirements to obtain AVI-SPL Net Promoter Score goals. WHAT WE RE LOOKING FOR Must-Haves: Demonstrated experience as a Project Manager running large scale, multi-phase projects in the Audio Visual, Construction, Technology or related industry. Possess a valid Project Management Professional (PMP) / PRINCE2 Practitioner certification. Possess an AVIXA General CTS certification. Ability to creatively problem solve and analyze complex problems and generate solutions. Demonstrated leadership qualities and experience to mentor fellow Project Management team members. Understand all revenue, cost and margin aspects of project management including earned value management. Communicate and interact with internal employees, clients and colleagues in a consistent, professional and courteous manner through in both verbal and written form. Ability to troubleshoot and solve project related issues, understand and maintain project budgets, manage multiple projects, and manage large scale/high dollar projects. Demonstrate and apply time management skills with attention to detail. Comprehension of specific system functionality and installation processes and techniques. Accurately read technical, contractual and construction related documents. Hold and maintain valid Driver s License and a Motor Vehicle Record that meets AVI-SPL driving standards. Ability to travel to various job sites as required. Minimum of a High School Diploma or equivalent. Nice-To-Haves: Minimum 5 years of experience as Project Manager in the Audio Visual, Construction, Technology or related industry. Formal education in Audio Visual, Construction, Technology or related field. Ability to obtain formal approved clearances (Government or system specific) may be required. WHY YOU LL LIKE WORKING HERE Medical benefits, including vision and dental. Paid holidays, sick days, and personal days. Enjoyable and dynamic company culture. Training and professional development opportunities. MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
Posted 2 days ago
12.0 - 17.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Head of Technology, VCC will be responsible for overseeing managed services for the end-to-end delivery of technology services and solutions and with site accountability for technology team extensions within the VCC (Value Creation Center). The role ensures alignment with both enterprise technology strategy and the VCC s service delivery goals. Operating under a matrix reporting model, this role will bridge execution excellence with functional leadership. The role requires a strong entrepreneurial mindset to identify, shape and land value creation opportunities across Group Functions and business units. The incumbent will also be accountable to drive continuous, disciplined cost reduction and deliver high-impact, business aligned outcomes. Key Responsibilities: Oversee the successful delivery of technology initiatives (applications, platforms, infrastructure) across shared service operations. Design and evolve the tech delivery organization structure to meet current and future business needs Accountable to drive continuous cost reduction to benefit the business units and head office teams through the reduction of cost for tech development and delivery Build forward looking and innovative tech capabilities in VCC to serve the Group Responsible to shape VCC tech offering shape, stack, capabilities and capacity to meet these goals Ensure projects are delivered on time, within scope and budget, and aligned with business priorities. Implement and govern delivery methodologies (Agile, Waterfall, or hybrid) in alignment with enterprise standards. Define, implement and monitor service level agreements and key performance indicators for tech services Establish performance dashboards and regular reviews with business and functional leaders Drive issue resolution and continuous improvement initiatives to enhance service quality Serve as primary point of contact for tech delivery matters within VCC Engage with functional tech leaders and VCC leadership to ensure delivery aligns with both strategic and operational expectations Collaborate with the functional tech head to ensure team alignment with broader technology capability needs Establish governance structures for reporting, escalations, and decision-making. Build team capabilities in line with changing technology trends and functional demands. Implement workforce planning, role clarity and skills development strategies for tech resources in the VCC. Identify opportunities for process improvements, automation, and innovation within the SSC tech operations. Drive adoption of new tools, platforms, and practices that enhance delivery efficiency and quality. Support the development and management of contracted related to technology services, tools and vendors operating within VCC Partner with procurement, legal, vendor management teams to ensure effective contract terms and risk mitigation Monitor third party/vendor performance against contract and SLA obligations Ensure adherence to internal controls, data privacy, and security protocols. Proactively manage delivery risks and compliance with technology standards and frameworks. Qualifications: Bachelor s or Master s degree in Information Technology, Computer Science, or a related field. 12+ years of experience in IT delivery or program management, with at least 5 years in a leadership role. Experience in a shared service or matrixed environment is highly preferred. Strong understanding of enterprise architecture, software development lifecycle, and service management. Strategic thinking and ability to operate at both tactical and strategic levels. Proven stakeholder and relationship management skills. Excellent leadership, communication, and conflict resolution capabilities. Strong delivery governance, planning, and risk management skills. .
Posted 2 days ago
2.0 - 7.0 years
14 - 16 Lacs
Bengaluru
Work from Office
Key Responsibilities Analyse and interpret functional and non-functional requirements to define appropriate test strategies. Develop comprehensive test plans and detailed test cases aligned with business and regulatory expectations. Execute SIT and UAT test cycles, ensuring full traceability of requirements and test coverage. Identify, document, and manage defects using tools such as Jira, collaborating with development teams to ensure timely resolution. Provide clear and concise reporting on test progress, outcomes, and risks. Support post-implementation validation and contribute to continuous improvement of testing practices. Participate in Agile ceremonies and collaborate with cross-functional teams to ensure alignment with delivery objectives. Experience and Qualifications: 2 7 years of experience in software testing, preferably within investment banking, financial services, or global markets. Demonstrated expertise in SIT, UAT, and regression testing. Familiarity with change initiatives involving trading platforms, risk management systems, or compliance tools. Proficiency in Jira for test and defect management; exposure to tools such as Selenium or LoadRunner is advantageous. Foundational understanding of financial products, trading systems, and regulatory frameworks. Strong analytical and problem-solving skills with the ability to interpret complex requirements. Experience working in Agile environments, with a solid grasp of Agile testing methodologies. Excellent communication skills and the ability to operate effectively within a global, multi-disciplinary team How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in Bangalore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who Are We: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita . Delta Capita India is a Great Place to Work Certified Organization. Please refer to DC GPTW
Posted 2 days ago
3.0 - 5.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Key Responsibilities Collaborate with business owners, sponsors, and cross-functional teams to define scope and deliverables. Conduct assessments of existing controls and design enhancements to address identified gaps. Engage with Front Office Supervisors, Risk Managers, and COOs to implement a robust supervision framework. Work with Sales, Trading, and IT teams to define and optimise implementation plans. Provide regular status updates, highlighting progress, risks, and issues. Experience and Qualifications: 3 5 years of experience as a Business Analyst in investment banking or markets. Strong understanding of front-to-back trade lifecycle and post-trade systems. Experience conducting workshops, managing stakeholders, and delivering change artefacts. Proficient in data analysis and MS Office tools, particularly PowerPoint. Excellent communication and interpersonal skills. Structured, methodical, and capable of managing multiple priorities. How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in Bangalore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who Are We: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita . Delta Capita India is a Great Place to Work Certified Organization. Please refer to DC GPTW
Posted 2 days ago
7.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Key Responsibilities Lead the end-to-end delivery of regulatory change programmes Manage stakeholder engagement across 1LoD and 2LoDs, Compliance, and IT. Oversee programme budgets, resources, and delivery timelines. Coordinate the development of business cases, user requirements, and functional specifications. Present programme updates to senior management and regulatory bodies. Drive performance and promote a collaborative, high-performing team culture. Experience and Qualifications: 7 9 years of experience in change delivery within investment banking or global markets. Proven track record managing regulatory programmes and identity access management initiatives. Strong knowledge of Markets trading and control architecture. Experience with data analytics and visualisation tools such as Alteryx. Familiarity with trade and transaction reporting regulations, including Block Account Reporting. Excellent leadership, communication, and stakeholder management skills . How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in Bangalore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who Are We: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita . Delta Capita India is a Great Place to Work Certified Organization. Please refer to DC GPTW
Posted 2 days ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Key Responsibilities Support financial and resource planning, reporting, and procurement processes. Collaborate with stakeholders, Functions, and Global Business areas. Analyse large trading datasets to identify trends and support strategic decisions. Provide insights into regulatory impacts on business operations. Experience and Qualifications: 3 5 years of experience in business or resource management within financial services. Strong proficiency in data analysis tools including Excel, MS Access/VBA, Alteryx, and Python. Solid understanding of Markets trading products and front-to-back trade flows. Experience in front-to-back processes such as Trade Lifecycle, Product Control, and Traded Risk. Excellent stakeholder engagement and communication skills. How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in Bangalore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who Are We: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita . Delta Capita India is a Great Place to Work Certified Organization. Please refer to DC GPTW
Posted 2 days ago
8.0 - 13.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Wanted: dynamic and creative individuals ready to connect with a like-minded team. You ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn t mean you ve got to go it alone. Over 1600 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So get ready to kickstart your career with a team that s connected connected by freedom. Position Overview: We are seeking a strategic and experienced ITSM manager for our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization. This role requires strong leadership skills, technical expertise in ITSM frameworks, and the ability to drive transformational change and innovation. ESSENTIAL JOB FUNCTIONS: Develop and execute strategies, policies, and procedures aligned with industry best practices (e.g., ITIL framework) to optimize IT service delivery, support business objectives, and drive operational efficiency. Lead and manage a team of professionals, including Ops Managers, leading tool configuration, ensuring alignment with organizational goals and priorities. Establish and monitor key performance indicators (KPIs), metrics, and benchmarks to assess ITSM performance, identify areas for improvement, and drive continuous service improvement initiatives. Collaborate with IT leadership, stakeholders, and business units to understand service requirements, prioritize initiatives, and align ITSM activities with business objectives. Drive the adoption and compliance of processes across the organization, ensuring adherence to service level agreements (SLAs), operational standards, and regulatory requirements. Lead the implementation and optimization of ITSM tool (e.g., ServiceNow) to automate workflows, streamline processes, and enhance the end-user experience. Provide strategic guidance and recommendations to senior management on ITSM trends, technologies, and industry standards to drive innovation, cost-effective solutions, and competitive advantage. Manage vendor relationships, contracts, and service level agreements (SLAs) for third-party service providers supporting ITSM operations. Develop and manage the resource allocation, and staffing plans to support current and future operational needs. Prepare and present regular reports, analyses, and recommendations to senior management and stakeholders on ITSM performance, projects, and initiatives. Lead the best sharing practices within the Managed Services. Focus on constant training and development of the operations teams Responsible for contribution in the development of Governance Services IP. REQUIREMENTS: Bachelor s degree in information technology, Computer Science, Business Administration, or related field (or equivalent work experience); Master s degree preferred. Proven experience (8+ years) in IT service management or related roles, with demonstrated leadership experience in defining and implementing ITSM strategies and managing ITSM teams in complex organizational environments. Strong technical expertise in ITSM frameworks (e.g., ITIL, COBIT) Experience with ITSM tools and technologies, including implementation, optimization, and integration with other IT systems and platforms. Excellent leadership, interpersonal, and communication skills, with the ability to influence and collaborate effectively at all organizational levels. Strong analytical and problem-solving abilities, with a strategic mindset and a focus on driving continuous improvement and operational excellence. ITIL Expert certification or higher-level ITIL certifications preferred. Proven track record of successfully leading ITSM programs, initiatives, and projects. Excellent inter-personal skills with an ability to work in a culturally diverse environment and teams Well conversant with MS Office (Outlook, Word, PowerPoint, Excel) and usage of the Internet Time management Ability to meet deadlines and work under pressure. Self-motivated and able to work independently with limited supervision Flexible on timings and willingness to work in an unstructured environment Familiarity with the tools, concepts, and methodologies of quality management. At ISG, we don t just accept difference we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
Posted 2 days ago
5.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise . Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development . Competitive salary and benefits package. Contribute to shaping the future of our software development processes. Job Summary: We are looking for a Senior Business Analyst specializing in Business Intelligence (BI) and Reporting to join our team. In this role, you will work closely with stakeholders, technical teams, and subject matter experts (SMEs) to gather requirements, design BI solutions, and create detailed reports that enable data-driven decision-making. You will play a pivotal role in understanding client needs, facilitating discussions, and transforming them into actionable requirements for data warehouse, reporting and/or business intelligence related needs. Additionally, you will collaborate with product owners, project managers, and development teams to design and develop solutions that align with business goals. The ideal candidate will have a strong foundation in data analysis, BI tools, and reporting, with a proven ability to communicate complex insights to both technical and non-technical stakeholders. To be successful as a Senior Business Analyst, you should be a self-driven and curious person with great attention to detail along with strong verbal and written communication skills as a priority. The ideal candidate will have a solid understanding of software systems, databases, data warehouse systems, data integrations and related technology, augmented with solid, logical systems thinking. More importantly, one must have an interest in problem-solving, a positive attitude, and a willingness to learn. Ultimately, working as a Business Analyst, you will learn to quickly break down and understand varying business and technical processes, help to identify gaps or areas for improvement in those processes , and then work with Product Owners and Analysts to translate those into requirements via visual and written documentation . Because our clients span a wide range of internal organizational styles, no two projects are the same, and Business Analysts bridge the gap between operational and development resources. Responsibilities Primary Responsibilities: Lead requirements gathering for BI/reporting by collaborating with stakeholders to understand business processes, data requirements, and reporting needs. Translate complex requirements into clear, actionable Jira stories. Partner with engineering, data, and product teams to deliver scalable, technically sound BI and reporting solutions. Build and maintain strong working relationships across internal and external teams and stakeholders. Analyze and document stakeholder needs, identifying BI/reporting challenges and opportunities. Present insights and recommendations to key stakeholders in a clear, understandable manner; Tailor communication to both technical and non-technical audiences. Develop deep expertise in Consilio s workflows and systems to optimize BI and reporting strategies. Support BI initiatives by ensuring data quality, consistency, and compliance across platforms. General Responsibilities: Triage incoming requests, bugs and/or enhancements; working closely with Product Management to prioritize. Manage a backlog of BI/reporting stories in Jira. Balance categories of work among features, maintenance, and technical improvements in collaboration with engineering teams and product management. Serve as a point of contact internally and externally, sharing knowledge and addressing questions related to Business Intelligence and Reporting. Facilitate discussions between technical and business stakeholders to align product features with organizational objectives and technical feasibility. Qualifications Minimum Education: Bachelor s degree Minimum Experience: Proven experience leading requirement gathering and development for BI and reporting. Understanding of BI/reporting for order-to-cash flow and business operational metrics and KPIs. Experience in data warehouse projects and familiarity with data integrations/ETL is strongly preferred. Exposure to Domo, PowerBI and other similar reporting and data analytics tools. At least 5 years of experience as a Business Analyst, or a similar role in the software industry. Strong understanding of software development methodologies, including Agile/Scrum. Proven ability to manage complex, cross-functional projects with multiple stakeholders. Experience using Jira or equivalent software planning systems. Technical Skills: Experience with MS SQL or equivalent relational databases. Ability to distill complex technical information into easy-to-understand requirements. Soft Skills: Excellent communication and collaboration skills; comfortable communicating in English in both technical and non-technical settings (written and verbal). Strong analytical and problem-solving skills. Demonstrated ability to work independently and troubleshoot problems. Consilio s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE. Collaboration - We win together through teamwork and communication. Agility - We flex, adapt and embrace change. People - We value, respect and invest in our teammates. Vision - We create clarity of purpose and a clear path forward. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Posted 2 days ago
5.0 - 10.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise . Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development . Competitive salary and benefits package. Contribute to shaping the future of our software development processes. About the Role: We are seeking a highly skilled and experienced Senior Salesforce Developer to join our dynamic team in Bangalore . The ideal candidate will have deep expertise in Salesforce Flows , Gearset for CI/CD , Einstein AI , and system integrations using REST APIs . You will play a key role in designing, developing, and deploying scalable Salesforce solutions that align with our business needs and enhance the user experience. Responsibilities Design and implement Salesforce solutions using Flow Builder , Apex, Lightning Components (LWC), and Visualforce. Manage and streamline deployments using Gearset , ensuring efficient CI/CD pipelines. Build and maintain integrations between Salesforce and external systems using REST APIs and other integration tools (e.g., MuleSoft, Workato, etc.). Leverage Einstein AI capabilities for predictive analytics, lead scoring, and enhancing Salesforce automation. Collaborate with cross-functional teams including Product Managers, Business Analysts, and QA Engineers to understand requirements and deliver high-quality solutions. Participate in code reviews, technical design sessions, and provide mentorship to junior developers. Ensure adherence to Salesforce best practices, maintain code quality, and provide scalable and maintainable solutions. Monitor and optimize system performance, troubleshoot issues, and implement enhancements. Qualifications Requirements 5+ years of hands-on experience as a Salesforce Developer. Strong proficiency with Salesforce Flows (Screen Flows, Record-Triggered Flows, Scheduled Flows). Experience with Gearset for Salesforce deployments and release management. Solid understanding and practical implementation of Salesforce Einstein AI tools (e.g., Einstein Prediction Builder, Einstein Next Best Action). Proven experience integrating Salesforce with other platforms via REST APIs and middleware solutions. Strong knowledge of Apex , SOQL , Lightning Web Components (LWC) , and Salesforce Data Model . Familiarity with Agile/Scrum methodologies . Familiar with Github, JIRA and Confluence a plus. Salesforce certifications are a plus (e.g., Platform Developer II, Integration Architect, Einstein Consultant). Preferred Qualifications Experience working in enterprise-level Salesforce orgs with complex customizations and large data volumes. Familiarity with data migration tools such as Data Loader, Workbench, or Salesforce Data Import Wizard. Exposure to version control systems like Git and collaborative tools like Jira and Confluence. Consilio s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE. Collaboration - We win together through teamwork and communication. Agility - We flex, adapt and embrace change. People - We value, respect and invest in our teammates. Vision - We create clarity of purpose and a clear path forward. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Posted 2 days ago
2.0 - 7.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise . Why Join Us: Be part of a collaborative and innovative work environment. Opportunity for professional growth and development . Competitive salary and benefits package. Contribute to shaping the future of our software development processes. About the Role: Join a dynamic team that designs, builds, and supports a variety of Enterprise Applications. This role will be integrating Consilio s enterprise applications (HRIS, finance, CRM, expense management etc.) and other internal applications. The ideal integration engineer candidate will be able to effectively design, build and maintain the integration between different types of enterprise applications. The role will also involve a considerable and detailed amount of communication with various business units. The right candidate will be an energetic, self-starter. Someone who understands enterprise applications, APIs, and can work within a fast-paced environment. Responsibilities Work with various business units to understand their integration requirements and build integration design documents. Use integration tools (SnapLogic) and build the required integrations between various enterprise applications that are used by Consilio. (UKG, NetSuite, Salesforce, Concur, Data warehouse etc.) Define and drive integration strategies and methods and then plan them in accordance with established deadlines and time schedules. Monitor integrations to ensure that the outcome of the integration has met the organization s needs. Maintain and support ongoing integrations. Collaborate with a global team in designing and developing integrations. Collaborating with other engineers/developers to create solutions to provided requirements and specifications. Qualifications Minimum Education Requirements: Bachelors degree in Computer Science or Data Analytics or Software Engineering or Mathematics preferred. Minimum Experience Requirements: 2+ years hands experience with SnapLogic or other middleware platforms. 4+ years of overall experience in web services architecture/microservices. Experience in building integration using API is highly desired. Experience with NetSuite, Salesforce and UKG is a plus. Experience in using SnapLogic expression language, routers and mappers is a plus. Versatile programming knowledge such as SQL, C# is a must. Good verbal & written communication skills. A capacity for working on complex projects with considerable responsibility and thorough knowledge of SDLC. Consilio s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE. Collaboration - We win together through teamwork and communication. Agility - We flex, adapt and embrace change. People - We value, respect and invest in our teammates. Vision - We create clarity of purpose and a clear path forward. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Posted 2 days ago
12.0 - 17.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Head of Technology, VCC will be responsible for overseeing managed services for the end-to-end delivery of technology services and solutions and with site accountability for technology team extensions within the VCC (Value Creation Center). The role ensures alignment with both enterprise technology strategy and the VCC s service delivery goals. Operating under a matrix reporting model, this role will bridge execution excellence with functional leadership. The role requires a strong entrepreneurial mindset to identify, shape and land value creation opportunities across Group Functions and business units. The incumbent will also be accountable to drive continuous, disciplined cost reduction and deliver high-impact, business aligned outcomes. Key Responsibilities: Oversee the successful delivery of technology initiatives (applications, platforms, infrastructure) across shared service operations. Design and evolve the tech delivery organization structure to meet current and future business needs Accountable to drive continuous cost reduction to benefit the business units and head office teams through the reduction of cost for tech development and delivery Build forward looking and innovative tech capabilities in VCC to serve the Group Responsible to shape VCC tech offering shape, stack, capabilities and capacity to meet these goals Ensure projects are delivered on time, within scope and budget, and aligned with business priorities. Implement and govern delivery methodologies (Agile, Waterfall, or hybrid) in alignment with enterprise standards. Define, implement and monitor service level agreements and key performance indicators for tech services Establish performance dashboards and regular reviews with business and functional leaders Drive issue resolution and continuous improvement initiatives to enhance service quality Serve as primary point of contact for tech delivery matters within VCC Engage with functional tech leaders and VCC leadership to ensure delivery aligns with both strategic and operational expectations Collaborate with the functional tech head to ensure team alignment with broader technology capability needs Establish governance structures for reporting, escalations, and decision-making. Build team capabilities in line with changing technology trends and functional demands. Implement workforce planning, role clarity and skills development strategies for tech resources in the VCC. Identify opportunities for process improvements, automation, and innovation within the SSC tech operations. Drive adoption of new tools, platforms, and practices that enhance delivery efficiency and quality. Support the development and management of contracted related to technology services, tools and vendors operating within VCC Partner with procurement, legal, vendor management teams to ensure effective contract terms and risk mitigation Monitor third party/vendor performance against contract and SLA obligations Ensure adherence to internal controls, data privacy, and security protocols. Proactively manage delivery risks and compliance with technology standards and frameworks. Qualifications: Bachelor s or Master s degree in Information Technology, Computer Science, or a related field. 12+ years of experience in IT delivery or program management, with at least 5 years in a leadership role. Experience in a shared service or matrixed environment is highly preferred. Strong understanding of enterprise architecture, software development lifecycle, and service management. Strategic thinking and ability to operate at both tactical and strategic levels. Proven stakeholder and relationship management skills. Excellent leadership, communication, and conflict resolution capabilities. Strong delivery governance, planning, and risk management skills.
Posted 2 days ago
4.0 - 9.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Senior SAP ABAP Developer for BearingPoint Products Senior SAP ABAP Developer for BearingPoint Products | BearingPoint India BearingPoint Products is a product development team where every colleague contributes to our products success end to end. That means we cover areas like Product Management, UI/UX, Engineering, Testing, and Maintenance. Innovation is the key, so you will work with cutting-edge technologies and the latest SAP technology stack (SAP UI5, ABAP Cloud with RAP, SAP HANA and many others on SAP BTP) to achieve your career goals. As part of our team, you will work on innovative solutions and assets, in genuine partnership with market-leading clients. Primary Functions and Tasks: Development and maintenance of our SAP BTP and S/4-based products Design and implementation of new product features Support of customer specific implementations during the entire project cycle (requirements engineering, prototyping, implementation, test, maintenance) Creation of technical documentations We are looking for: High interest in product development based on SAP Technology At least 4 years experience in SAP BTP and ABAP Development Extensive experience in ABAP OO Understanding of object-oriented design, DDD, design patterns Minimum 1 year experience with OData services and CDS. Basic know how in ABAP RAP and Clean Core Architecture Interest in the business domain Leasing Nice to have: SAP FIORI and SAP DevOps know how Nice to have: German language skills Learning-oriented organization with a people development focus Fixed salary compensation along with Yearly Evaluation and performance-related bonus scheme Complete training & certification curricula available BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three business units: Consulting, Products, and Capital. Consulting covers the advisory business with a clear focus on selected business areas. Products provides IP-driven digital assets and managed services for business-critical processes. Capital delivers M&A and transaction services. BearingPoint s clients include many of the world s leading companies and organizations. The firm has a global consulting network with more than 10,000 people and supports clients in over 70 countries, engaging with them to achieve measurable and sustainable success. BearingPoint is a certified B Corporation, meeting high standards of social and environmental impact. In India, BearingPoint currently operates with one office situated in Bengaluru. We work closely with all BearingPoint entities and offer technology and management consulting services with a human touch to both local and international top clients. We also enable our Products unit with development and Platform services SAP. Our team in India allows us to leverage work with clients who have extensive operations and affiliations in various European countries, in the US, and across Asia. Together with our colleagues from Romania, the Czech Republic, and Portugal, we are part of BearingPoint s Cross-Shore Enablement Hub (CSH) which offers a wide range of Consulting and Products expertise.
Posted 2 days ago
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The managed services job market in India is thriving with numerous opportunities for job seekers in the IT industry. Managed services involve the outsourcing of IT operations to third-party service providers to effectively manage and support the company's IT infrastructure. This sector is witnessing a high demand for skilled professionals who can provide a wide range of services, including network management, cybersecurity, cloud services, and more.
These major cities in India are actively hiring for various managed services roles, offering a plethora of opportunities for job seekers.
The average salary range for managed services professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of managed services, a typical career path may include roles such as: - Junior Managed Services Analyst - Managed Services Engineer - Senior Managed Services Consultant - Managed Services Manager - Director of Managed Services
Career progression is often based on gaining experience, acquiring relevant certifications, and demonstrating leadership skills.
Apart from expertise in managed services, professionals in this field are expected to have skills such as: - ITIL (Information Technology Infrastructure Library) framework knowledge - Networking skills - Cybersecurity awareness - Cloud computing proficiency - Problem-solving abilities
As you explore the diverse opportunities in the managed services job market in India, remember to prepare thoroughly and showcase your skills confidently during interviews. With the right combination of expertise, experience, and a proactive attitude towards learning, you can build a successful career in this dynamic field. Best of luck in your job search journey!
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