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Senior Technical Architect- Customer Systems

Apple

10.0 - 12.0 years

Bengaluru, Karnataka, India

On-site

Summary Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something you'll add something. Do you have a passion for creating experiences that help peopl...

Posted 1 week ago

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Security Managed Services Engineer (L2)

NTT DATA

4.0 - 6.0 years

Kolkata

Work from Office

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Level: L2 (24*7) Location & Count*: Bhubaneshwar (8), Kharghar (4), Belapur (4), Nagpur (4) Education*: BE/B-Tech/BCA or master’s degree in CS/IT Certification*: CEH/CCNA/CCNP sec + OEM Firewall (PCNSA/ PCNSE)/Anti-DDOS solution (2 certifications) Experience*: 4-6 years’ relevant experience. Technology (OEM)*: Network/Cyber Security, IPS-Checkpoint, Malware Sandboxing-Palo A...

Posted 2 weeks ago

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IN_Associate_SOC_Managed Services

PwC Service Delivery Center

2.0 - 5.0 years

8 - 12 Lacs

Gurugram

Work from Office

Responsibilities L1 Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Round the clock threat monitoring & detection Analysis of any suspicious, malicious, and abnormal behavior. Alert triage, Initial assessment, incident validation, its severity & urgency Prioritization of ...

Posted 1 month ago

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Exploring Managed Services Jobs in India

The managed services job market in India is thriving with numerous opportunities for job seekers in the IT industry. Managed services involve the outsourcing of IT operations to third-party service providers to effectively manage and support the company's IT infrastructure. This sector is witnessing a high demand for skilled professionals who can provide a wide range of services, including network management, cybersecurity, cloud services, and more.

Top Hiring Locations in India

Bangalore
Hyderabad
Pune
Chennai
Mumbai

These major cities in India are actively hiring for various managed services roles, offering a plethora of opportunities for job seekers.

Average Salary Range

The average salary range for managed services professionals in India varies based on experience and expertise. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the field of managed services, a typical career path may include roles such as: - Junior Managed Services Analyst - Managed Services Engineer - Senior Managed Services Consultant - Managed Services Manager - Director of Managed Services

Career progression is often based on gaining experience, acquiring relevant certifications, and demonstrating leadership skills.

Related Skills

Apart from expertise in managed services, professionals in this field are expected to have skills such as: - ITIL (Information Technology Infrastructure Library) framework knowledge - Networking skills - Cybersecurity awareness - Cloud computing proficiency - Problem-solving abilities

Interview Questions

What is the difference between managed services and traditional IT support? (basic)
Can you explain the concept of network monitoring in managed services? (medium)
How do you ensure data security in a managed services environment? (advanced)
What is your experience with ticketing systems for incident management? (basic)
How do you handle client escalations in a managed services setting? (medium)
Explain the role of automation in managed services. (medium)
How do you stay updated with the latest trends in managed services? (basic)
Can you discuss a challenging project you worked on in managed services? (medium)
How do you prioritize tasks in a high-pressure managed services environment? (medium)
What are the key components of a service level agreement (SLA) in managed services? (advanced)
How do you troubleshoot network issues in a managed services setup? (medium)
What steps would you take to optimize a company's cloud infrastructure in managed services? (advanced)
How do you handle change management in managed services? (medium)
Can you explain the concept of disaster recovery in managed services? (medium)
How do you ensure compliance with industry regulations in managed services? (medium)
What are your thoughts on the future of managed services in the IT industry? (basic)
How do you handle a team conflict situation in a managed services project? (medium)
Can you discuss a successful client engagement you led in managed services? (medium)
How do you assess the performance of a managed services solution? (medium)
What are the key metrics you track to measure the success of managed services operations? (medium)
How do you approach vendor management in a managed services partnership? (medium)
Can you discuss a time when you had to troubleshoot a critical issue in managed services under tight deadlines? (advanced)
How do you ensure continuous improvement in managed services delivery? (medium)
What are the common challenges faced by managed services professionals, and how do you overcome them? (medium)
How do you handle service outages in a managed services environment? (medium)

Closing Remark

As you explore the diverse opportunities in the managed services job market in India, remember to prepare thoroughly and showcase your skills confidently during interviews. With the right combination of expertise, experience, and a proactive attitude towards learning, you can build a successful career in this dynamic field. Best of luck in your job search journey!

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