Site Reliability Engineer

Primary Skills (Must have) :

- well versed with Unix Shell Scripting,

- good in building CI/CD, familiar using Jenkins, Git & Maven

- Troubleshooting using logs, Splunk / Dynatrace, alert configuration.

- good knowledge on ITSM – Incident, Change and Problem Management,

Must be able to extract, modify, update data into Postgres, SQL DB

Job Description /Roles and responsibilities

"Incident Resolution - Review and resolve the Incidents arising from Operation Command Center Alerts / Alerts from Enterprise Monitoring Operations (EM Operations) / OMNIBUS and Splunk Alerts.

Change Implementation - Deploying changes of High Impact (CAB approved Normal Changes) , enthusiastic in automating repetitive/ standard tasks through XLR or similar tools,

Must have application deployment pipeline for deployment, fixing and troubleshooting any issues during deployments except code fix.

Work Orders - Resolve Work orders in form of Business/functional queries, ad hoc testing, verification, and validation etc., from Regional product team and customer support teams.

Problem management :- Identifying problem tickets and building case with Developers post complete due diligence.

Monitoring :- Identifying critical parameters from Infra and application perspective, modifying existing dashboard and optimization of alerts.

Keen eye for identifying automation/ service improvement opportunities, achieving same through Python, shell scripting or process wise proposals.

experience in pull, modify and update data in DB such as Postgres/ SQL/ Oracle."

Tools :- REMEDY/ JIRA/RALLY/Service Now, JENKINS, BITBUCKET,MAVEN, ANSIBLE, CHEF, XLR, Cloud administration :- PCF/AZURE

Secondary skill (Good to have) :-

Experience in Building Pipelines from Scratch.

Experience in Building monitoring Dashboard from scratch.

Experience with Java Environment, JVMs, is added advantage.

Prior experience of Automation used cases.

Experience with Microservices and Containerization such as Kubernetes, Dockers

Experience in Cloud administration AWS

Experience - 7-12 Years

Location : Pune/Hyderabad/Chennai?Coimbatore