Site Reliability Engineer

Job Description

Let’s be #BrilliantTogether ISS STOXX is looking for a Site Reliability Engineer to join our team in Mumbai, India. Shift Hours Working hours (10 AM IST to 7 PM IST). This role expects rotational on-call support 24X7. Overview This role is critical in ensuring the reliability, scalability and performance of our systems and services. As an SRE, you will work at the intersection of software engineering and infrastructure, and driving continuous improvements in availability and performance. This is a high impact role ideal for individual who thrive in fast paced environments and enjoy solving complex technical challenges. Responsibilities Assist the Principal SRE in driving the architecture, development and operation of Stoxx's SRE efforts Shift and on-call pattern aligned with global region, to provide 24h/5 coverage Align engineering effort with SRE principles Engage with engineering and product teams to implement Service Level Objectives Work with other teams to implement observability solution Work in cross-functional teams to implement items in the SRE roadmap Work on continuous improvement initiatives to enhance application performance and customer satisfaction Keep abreast of emerging trends and technologies in SRE, and promote them across engineering and business functions Implement incident management tooling, working closely with Service Management team Own problem resolution and ensure fixes are implemented in a timely fashion Qualifications 3 years of total experience and at least 1 years' in Site Reliability Engineering or production management Good understanding of SRE principles Experience implementing observability stacks such as ELK, Prometheus/Grafana, Splunk, Data Dog or other scalable solution Expertise in creating SLO dashboards using multiple data sources Strong experience of cloud-native ways of working Experience with the development and deployment of large-scale, complex technology platforms Deep understanding of cloud technology across database, serverless, containerization and API Advanced level expertise in Terraform Extensive experience in designing and implementing SRE practices Experience with one or more CI/CD solutions Experience coaching and mentoring high-performing teams Excellent knowledge of integrating incident management tooling such as Rootly, blameless, ServiceNow or incident-io. Pragmatic experience using agile to deliver incremental value Experience working in a global or multinational team setting Strong knowledge management, documentation, communication and collaboration skills Proven ability to drive innovation and continuous improvement initiatives Focus on simplicity, automation and data Expertise in Python, GitHub Actions, Apigee, Airflow Bachelor's or Master's degree in Computer Science, Mathematics, Physics or related field #MIDSENIOR #STOXX What You Can Expect From Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. STOXX® and DAX® indices comprise a global and comprehensive family of more than 17,000 strictly rules-based and transparent indices. Best known for the leading European equity indices EURO STOXX 50®, STOXX® Europe 600 and DAX®, the portfolio of index solutions consists of total market, benchmark, blue-chip, sustainability, thematic and factor-based indices covering a complete set of world, regional and country markets. STOXX and DAX indices are licensed to more than 550 companies around the world for benchmarking purposes and as underlyings for ETFs, futures and options, structured products, and passively managed investment funds. STOXX Ltd., part of the ISS STOXX group of companies, is the administrator of the STOXX and DAX indices under the European Benchmark Regulation. Visit our website: https://www.issgovernance.com View additional open roles: https://www.issgovernance.com/join-the-iss-team/ Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Show more Show less