Showroom Manager

Job Summary

The Showroom Manager is responsible for overseeing showroom operations, driving sales of home theatre, audio-visual, and smart home solutions, and delivering a premium customer experience. The role involves managing staff, demonstrating complex AV systems, coordinating custom installations, and ensuring the showroom reflects the latest technology and brand standards.

Key Responsibilities

Sales & Customer Engagement

Lead sales activities for home theatre, AV, and smart home solutions

Conduct product demonstrations of home theatre systems, surround sound, projectors, screens, and automation solutions

Understand customer requirements and design customized home theatre solutions

Prepare quotations, proposals, and BOQs; negotiate pricing and close sales

Build relationships with homeowners, interior designers, architects, and contractors

Showroom Operations

Manage daily showroom operations

Maintain high-quality visual merchandising and fully functional demo rooms

Ensure all demo systems are operational, updated, and well-maintained

Coordinate with technical teams for installations, service, and after-sales support

Manage inventory, demo equipment, and accessories

Team Leadership & Training

Recruit, train, and supervise sales consultants and demo staff

Train team members on AV technologies, product features, and system integration

Set sales targets and monitor individual and team performance

Conduct regular performance reviews and provide coaching

Technical & Project Coordination

Liaise with engineers and installers to ensure accurate execution of sold projects

Review site drawings, layouts, and acoustic considerations when required

Ensure smooth handover from sales to installation and post-installation support

Handle escalated technical or customer service issues professionally

Marketing & Brand Representation

Implement in-store promotions, launches, and demo events

Coordinate with marketing teams on campaigns and showroom activations

Ensure showroom branding aligns with premium home theatre standards

Represent the company at exhibitions, technology showcases, and partner events

Reporting & Administration

Prepare sales forecasts, pipeline reports, and conversion analysis

Maintain CRM records, customer data, and project documentation

Monitor expenses and showroom budgets

Ensure compliance with company policies and safety standards

Qualifications & Experience

Any graduation

2 - 4 years of experience in AV, home theatre, or luxury electronics sales

Job Type: Full-time

Pay: Up to ₹600,000.00 per year

Work Location: In person