677 Servicenow Development Jobs - Page 6

Position Overview This position serves as the technical lead for the IT Asset Management (ITAM) domain within Client's "ServiceNow Implementation" project. This role is responsible for designing the overall architecture and overseeing the technical implementation of the ServiceNow ITAM Professional solution to establish an integrated ITAM foundation across Client's global organization. Roles & Responsibilities ITAM Solution Architecture Design: Analyze Client's asset management requirements to design an optimal solution architecture based on the ServiceNow ITAM Professional module. Design the entire lifecycle management process (Request Receipt Return Disposal) for assets, including hardware, software, and non-IT assets. Incorporate multi-language support and requirements for segregated/unified asset data views by legal entity to support global operations. Design the Configuration Management Database (CMDB) as the foundation for ITAM and define its relationship with asset data. System Integration and Data Consolidation: Design the architecture for integrating with the SAP system to synchronize asset accounting information. Develop a plan to link asset data with user HR/organizational information by integrating with Workday. Design the architecture to automatically discover and update asset information by integrating ServiceNow with existing asset inventory tools such as SCCM, JAMF, and Intune. Data Migration and Validation: Develop and lead the execution of a data migration strategy to transfer data from Client's existing asset management systems to the new ServiceNow ITAM system. Validate the integrity of the migrated data, which includes hardware, software, and office equipment. Lead and Support Technical Implementation: Design functionalities to support physical inventory counts using QR/barcode scanning.' Design an integrated user interface and portal that allows users to view their assigned assets and submit IT asset-related requests. Design reports and dashboards that provide statistics on asset holdings by type, organization, and legal entity. Resolve technical issues within the ITAM project and provide clear guidance to the development team to ensure successful project completion. Required Qualifications: Over 5 years of experience on ITAM solution on the ServiceNow platform. In-depth understanding and hands-on project design experience with the ServiceNow ITAM Professional module (including HAM and SAM). Strong understanding of CMDB design and data modeling. Experience with SAP (for asset accounting) and Workday (for HR information) integration projects. Experience in planning and executing data migration from legacy systems to ServiceNow. Excellent problem-solving and communication skills. Skills Required: ServiceNow CIS-Hardware Asset Management (HAM) or CIS-Software Asset Management (SAM) certification. Experience with integrating endpoint management solutions such as SCCM, JAMF, and Intune. Experience executing ITAM projects in a global corporate environment. Project experience in the gaming or IT/cloud industry. How You’ll Grow at In Time Tec In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career. Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”. We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals. Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.

As a ServiceNow Developer/Senior Developer specializing in the Workplace Service Delivery (WSD) module, you will be responsible for configuring and developing features within the WSD module on the ServiceNow platform. Your primary focus will be on building, customizing, and enhancing workflows for workplace service management to ensure seamless functionality and an improved employee experience within the organization. Your role will also involve collaborating with stakeholders to gather requirements and deliver solutions that align with business needs. It is crucial to adhere to ServiceNow best practices for development and configuration while supporting and optimizing existing WSD functionalities. To excel in this role, you should have at least 4 years of experience in ServiceNow development, with a strong proficiency in the WSD module. A deep understanding of ServiceNow platform capabilities, workflows, and scripting is essential. Previous exposure to integrations with external systems would be beneficial. Additionally, your ability to work collaboratively in an agile environment will be key to your success in this position.,

Hi All, Skill: ServiceNow Developer with Platform Analytics EXp: 5-8 Years Job Location: Pune / Hyderabad / Trivandrum / Kochi / Bangalore / Chennai Job description: ServiceNow Developer with Platform Analytics skill (Mandatory)

ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules ITSM and ITOM, Service Request Management, IntegrationsCustom reporting,Customer Service Management, Service Portal Experience in working in an agile environment following agile practices Contribute in all phases of the development lifecycle At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules. Skilled in Customer portal / Employee center portal features implementation Hands-on experience in case management workflows Knowledge of usage on AI search / predictive intelligenceGenAI features Handson in latest gen UX / UI features can develop custom and OOB widgets building and configuring mobile apps in Servicenow Integration skills with hands-on rest Api development work Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Primary Skills ServiceNow Developer Design configure and customize ServiceNow platform for Daimler in one or more of the following modules ITSM and ITOM, Service Request Management, IntegrationsCustom reporting,Customer Service Management, Service Portal Experience with ITSM, Integration and working in an agile environment following agile practices Contribute in all phases of the development lifecycle At done 1-2 projects in CSM/ FSM / HRSD / TSM / TSOM / Retail Core / S2P modules. Any Certification related to ServiceNow Skilled in Customer portal / Employee center portal features implementation Hands-on experience in case management workflows Knowledge of usage on AI search / predictive intelligenceGenAI features Handson in latest gen UX / UI features Integration skills with hands-on rest Api development work Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review Experience developing custom applications within the ServiceNow platform Experience in configuration of ITOM ITBM modulesservice requests portalsservice catalogs etc Experience in ServiceNow customizations including Server and Client ScriptsUI Action workflow administrationdata import etc Experience in set up of ServiceNow integrationLDAP SSO Email etc Experience in gathering requirements and implementing them Experience in writing test cases automated tests in ServiceNow Modify Add Change Forms Fields UI Actions Administrative aspects of ServiceNow would be an added advantage Secondary Skills

InstaSmart Software Solutions is looking for ServiceNow Lead to join our dynamic team and embark on a rewarding career journey Lead ServiceNow development projects. Oversee the design and implementation of ServiceNow solutions. Manage a team of ServiceNow developers. Ensure project timelines and deliverables are met. Collaborate with stakeholders to define requirements.

Key Skills: Service Now, itsm. Roles & Responsibilities: Implement ServiceNow ITSM modules as a technical resource, ensuring effective deployment and functionality. Design, develop, and implement new applications on the ServiceNow platform, tailored to meet business needs. Analyze functional requirement specifications and propose technical feasibility and solutions. Mentor field resources in implementation methodology and best practices to enhance team capabilities. Manage platform upgrades and maintenance, ensuring minimal disruption to services. Troubleshoot, diagnose, and resolve issues collaboratively with various teams. Engage in proactive management of repetitive incidents and major incidents within ServiceNow. Work closely with Service Owners, IT, and Operations teams to provide technical solutions and assist with challenges. Experience Requirement: 5 - 8 years of experience in ServiceNow development and implementation. Strong hands-on experience with ServiceNow ITSM modules such as Incident, Problem, Change, and Service Catalog. Experience in creating custom applications, workflows, and integrations within the ServiceNow platform. Expertise in scripting languages such as JavaScript and ServiceNow-specific scripting. Solid understanding of ServiceNow architecture, data models, and core concepts. Experience with ServiceNow platform upgrades, patch management, and troubleshooting. Familiarity with REST and SOAP APIs for integrations with third-party applications. Knowledge of ITIL processes and best practices in a ServiceNow environment. Education : B.E.

Overview The ServiceNow Platform Architect is responsible for designing, implementing, and managing the ServiceNow platform within PepsiCo. This role ensures the platform meets business requirements, aligns with enterprise architecture, follows best practices and supports PepsiCos strategic objectives. The architect will collaborate with various stakeholders to understand their needs, provide technical leadership, and drive the continuous improvement of the platform. Key responsibilities include overseeing the development of custom applications, integration with other systems, maintaining data integrity, and ensuring the platform's performance, security and scalability. The ideal candidate will possess deep technical expertise in ServiceNow, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical teams. Responsibilities Develop and maintain the overall ServiceNow platform architecture, ensuring alignment with business goals and industry best practices. Lead the design of scalable and sustainable solutions, considering performance, security, and integration requirements. Provide technical leadership to a team of ServiceNow developers and administrators. Collaborate with IT and business stakeholders to understand requirements and assist in translating them into effective ServiceNow solutions. Oversee the implementation and configuration of ServiceNow modules. Ensure adherence to coding and configuration standards. Design and implement integrations between ServiceNow and other enterprise systems to streamline processes and data flow. Participate in establishing and enforcing guardrails, policies, and ensuring compliance with security standards and regulations. Collaborate with cross-functional teams, including IT teams, business units, and external vendors, to gather requirements and ensure successful platform implementation. Act as a bridge between technical and non-technical stakeholders, facilitating effective communication. Create and maintain technical documentation, including architectural diagrams, configuration guides, and best practice documentation. Provide training and mentorship to team members to enhance their ServiceNow skills. Qualifications Key Skills/Experience Required Overall 8+ years of IT experience Bachelors degree in computer science or information technology, masters degree preferred. Proven experience of 5+ years as a ServiceNow Platform Architect, with a strong focus on platform design and implementation. ServiceNow Architect certification is highly desirable. In-depth knowledge with implementation experience with 1 or more products. Proven experience leading ServiceNow implementations, including customization, integration, and development. In-depth understanding of ServiceNow platform architecture, ServiceNow modules, scripting, integrations, and best practices. Exposure to technologies like Java Script, jQuery, AJAX, XML, HTML, CSS, AngularJS, Jelly and Web Services Integration (REST and JSON, XML) ServiceNow Portal and/or Mobile solution delivery experience. Experience in Agile methodologies and DevOps practices. Familiarity with ITIL processes and frameworks. Excellent problem-solving and analytical skills, with the ability to propose innovative solutions to complex technical challenges. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Influencing skills, including the ability to develop positive relationships with IT and business partners. Leadership abilities, with the capability to mentor and guide ServiceNow developers. Excellent communication skills - must be able to convey complex technical concepts in a clear and concise manner. Adaptability, teamwork and time management

Servicenow Developer 7 + Years Location : Mumbai/Pune/Chennai/bangalore - Hybrid Mandatory Skills: ServiceNow Development and support Keywords: ServiceNow Development and Support, Agile project management Skills: ServiceNow, Agile Project Management, JavaScript JD: Candidate having 7+ years of experience in below mentioned areas - Experience in ServiceNow ITSM Development Incident Management development and support Case Management - working on cases assigned Service Request management - creation of catalog item Load data through import set and transform map - understanding of data source, import set table and transform map. ServiceNow support activity - incident, cases and catalogue task Story creation - related to defect raised by customer, need to create story with all the required details Email Notification - development and troubleshot Troubleshot script by using log. Agile Methodology - understanding the development process and scrum call Sincerely, Sonia TS

Role & responsibilities Candidate having 7+ years of experience in below mentioned areas - Experience in ServiceNow ITSM Development Incident Management development and support Case Management - working on cases assigned Service Request management - creation of catalog item Load data through import set and transform map - understanding of data source, import set table and transform map. ServiceNow support activity - incident, cases and catalogue task Story creation - related to defect raised by customer, need to create story with all the required details Email Notification - development and troubleshot Troubleshot script by using log. Agile Methodology - understanding the development process and scrum call Mandatory Skills: ServiceNow Development and support Keywords to search in Resume: ServiceNow Development and Support, Agile project management Skills: ServiceNow, Agile Project Management, JavaScript Proposed Vendor Rate/hr:Rs.1500 to Rs.1700/hr only Location: Mumbai/Pune/Chennai/bangalore

Job Description Strong experience in Servicenow. Extensive experience in - ITSM, ITOM, ITAM, Experience - 7+ years. Location - PAN India. Key Responsibilities: 1. ServiceNow IVA (Chat Bot) Implementation: Design, develop, and deploy ServiceNow Intelligent Virtual Agents (IVA) to enhance user interaction and support. Customize and configure IVA to meet specific business requirements. Monitor and optimize IVA performance to ensure high levels of user satisfaction. 2. Self Help Cases Deployment: Develop and implement self-help cases within the ServiceNow platform. Ensure that self-help cases are user-friendly and provide effective solutions to common issues. Continuously update and improve self-help cases based on user feedback and evolving business needs. 3. Service Request Automation: Automate service request processes using ServiceNow to improve efficiency and reduce manual intervention. Collaborate with stakeholders to identify automation opportunities and implement solutions. Maintain and troubleshoot automated workflows to ensure seamless operation. 4. Generative AI Integration (Good to Have): Explore and integrate Generative AI capabilities within the ServiceNow platform to enhance IVA and other functionalities. Stay updated with the latest advancements in AI and recommend innovative solutions to improve service delivery. Preferred Skills: Certification in ServiceNow Administration or Development. Experience with scripting languages such as JavaScript. Familiarity with ITIL processes and best practices. Ability to work independently and as part of a team. Proven experience with ServiceNow, specifically in IVA (Chat Bot) development and deployment. Strong understanding of ServiceNow Self Help Cases and Service Request Automation. Experience with Generative AI technologies related to ServiceNow is a plus. Excellent problem-solving skills and attention to detail.

We are looking for a ServiceNow Lead to join our team and lead the design, development, and implementation of ServiceNow solutions for our ITSM tools. You will be responsible for translating business requirements into technical specifications, creating and maintaining ServiceNow applications and integrations, and ensuring best practices and standards are followed. You will also provide technical guidance and mentorship to other ServiceNow developers and consultants, and collaborate with project managers, business analysts, and stakeholders to deliver high-quality solutions. Role & responsibilities Design, develop, and implement ServiceNow solutions using ServiceNow Studio, Scripting, Workflow, APIs, and other tools. Configure and customize ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Integrate ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Perform system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Lead and participate in design and code reviews, and ensure adherence to coding standards, best practices, and security guidelines. Provide technical leadership and mentorship to other ServiceNow developers and consultants. Communicate effectively with project managers, business analysts, and stakeholders to understand business requirements and provide technical solutions. Document and maintain technical specifications, design documents, user guides, and other project artifacts. Stay updated with the latest ServiceNow features, functionalities, and trends. Preferred candidate profile Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. At least 5 years of experience in ServiceNow development and architecture. ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications. ServiceNow Certified Implementation Specialist Strong knowledge of ServiceNow platform, architecture, modules, and features. Proficient in ServiceNow Studio, Scripting, Workflow, APIs, and other development tools. Experience in configuring and customizing ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Experience in integrating ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Experience in system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Ability to manage multiple projects and prioritize tasks. Ability to learn new technologies and adapt to changing requirements. Perks and benefits

This is an opportunity for you to steer your career in a new direction and lead multiple teams towards success at a top financial institution. As the Manager of Software Engineering at JPMorgan Chase in the Digital Workflows (ServiceNow Development) division, you will oversee a team responsible for a custom ServiceNow technology infrastructure hardware asset management application. Your role involves managing day-to-day implementation tasks, identifying and escalating issues, and ensuring that your team's work complies with standards, business requirements, and best practices. You will provide guidance to your team of software engineers, set expectations for their output and collaboration, and proactively address dependencies to meet business objectives. Managing stakeholder relationships, ensuring compliance with standards, service level agreements, and business requirements, and fostering a culture of diversity, equity, and inclusion within the team are also key aspects of your role. Your ability to effectively prioritize, maintain stability under pressure, and adapt plans as needed, along with strong multitasking skills and collaboration across teams, will be crucial. Experience in leading development teams with scripting proficiency is required. Key qualifications include formal training or certification in software engineering concepts with at least 5 years of practical experience, coaching and mentoring skills, expertise in ServiceNow configuration principles, and advanced ServiceNow certifications. Hands-on experience in team leadership on the ServiceNow Platform, customer relationship skills, and proficiency in automation and continuous delivery methods are essential. You should also be well-versed in the Software Development Life Cycle and agile methodologies like CI/CD, Application Resiliency, and Security. Preferred qualifications include a deep understanding of the financial services industry and its IT systems.,

As a ServiceNow Developer / Senior Developer specializing in the Workplace Service Delivery (WSD) module, you will be responsible for configuring and developing features on the ServiceNow platform to enhance the workplace service management experience. Your role will involve collaborating with stakeholders to gather requirements, building and customizing workflows, and ensuring seamless functionality within the organization. Key Responsibilities: - Configure and develop features within the WSD module on the ServiceNow platform. - Build, customize, and enhance workflows for workplace service management. - Collaborate with stakeholders to gather requirements and deliver solutions aligned with business needs. - Ensure adherence to ServiceNow best practices for development and configuration. - Support and optimize existing WSD functionalities. Qualifications: - 4+ years of overall experience in ServiceNow development. - Strong hands-on expertise in the WSD module. - Good understanding of ServiceNow platform capabilities, workflows, and scripting. - Exposure to integrations with external systems is a plus. - Ability to work collaboratively in an agile environment. Location: PAN India (Remote/Hybrid flexibility) If you are a proactive individual with technical expertise in ServiceNow development and a passion for enhancing the employee experience through workplace service management, we encourage you to apply for this role.,

About Us: We are an Australian born company with over 350 dedicated staff spread across Australia, India, Singapore, Hong Kong, and the Philippines. Our success stems from being recognized as the Asia Pacific & Japan, ServiceNow Elite partner of the year in 2019, 2020, and 2021. We prioritize a people-first culture characterized by trust-based and caring leadership, a supportive learning environment, continuous innovation, and providing opportunities for personal and professional growth. Our expertise lies in enterprise service management, digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, Integrated Risk Management, Innovation, and Organisational Change Management practices. Role Summary: As a key player in our multi-award-winning business, you will engage with various clients from commercial to enterprise settings, requiring a seamless ability to switch context and customers effortlessly. Your role will demand excellent ServiceNow Development skills, technical proficiency, and a proactive, pragmatic approach to delivering successful outcomes for our diverse customer base. You will be encouraged to explore new areas of growth and to enhance your consulting capabilities with the support of mentors, peers, and leaders. Main Responsibilities: - Participate in client workshops, requirement gathering, and solution provision. - Assist in functional and technical design workshops, including design specifications based on out-of-the-box functionality/customer requirements. - Contribute to process improvement automation and risk management. - Implement and deliver client solutions while adhering to ServiceNow technical best practices. - Act as an individual contributor or as part of a team on client engagements, guiding junior professionals. - Hands-on technical delivery of cost-effective ServiceNow solutions using various technical skills. - Ensure technical deliverables to customers are of high quality, on time, and deliver valued outcomes. - Mentor, provide feedback, and support other team members in new activities and product understanding. Skills Matrix: - Minimum of 3+ years" experience in ServiceNow Design and Development in a client-facing role. - Hands-on experience in various ServiceNow modules beyond ITSM. - Administration of ServiceNow instances, security management, workflow development, and integration with third-party applications/systems. - Integration of ServiceNow with other applications using Web-Services APIs. - Proficiency in scripting and front-end technologies. - Experience across multiple ServiceNow releases and Agile project methodologies. Qualifications & Certifications: - IT Degree or relevant tertiary education in Computer Science. - ServiceNow CSA + CIS ITSM certification. - ITIL Foundation Certified. Bonus Points: - Additional ServiceNow certifications. - Exposure to/general understanding of ServiceNow licensing.,

Role & responsibilities ServiceNow Developer A.ServiceNow Integration & Development: Design, develop, and implement integrations between ServiceNow and third-party systems (e.g., CRM, ERP, HR, Active Directory) using REST/SOAP APIs,JSON, IntegrationHub, MID Server, and third-party connectors. Develop and maintain APIs, web services, and other integration interfaces to support data exchange between systems Configure and customize ServiceNow to support integration requirements, including creating custom tables, fields, and forms. Develop and maintain scripts, workflows, and business rules to support integration logic and data processing. Troubleshoot and resolve integration issues, including debugging and testing integrations. Preferred candidate profile We are looking for a ServiceNow Integration Specialist to design, develop, and deploy ServiceNow integrations and custom workflow automation solutions using APIs, AppEngine and Creator Studio. The role involves integrating ServiceNow with external systems, optimizing workflows, and ensuring seamless data exchange while maintaining security and compliance standards. Experience : Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 5-7 years of experience in ServiceNow complex environment. Those can apply who can join in 15 days kindly send details along with profile CTC ECTC

Role purpose: Skilled ServiceNow Developer (Minimum 7 years of experience) to join our team and contribute to the development and maintenance of our ServiceNow Customer Portal and ITSM solutions. The ideal candidate will have a strong background in ServiceNow development, customization, and integration. Strong programming skills in JavaScript. Experience working with HTML, XML, System integration (REST/SOAP) CSS, Bootstrap, jQuery, AngularJS, and relational databases. Very good understanding of different software design paradigms & security fundamentals (OOP, design patterns, SOA, Microservices, OWASP Top 10). Understanding of relational databases and SQL. Configuration and Customization: Ability to configure out-of-the-box workflows and create/maintain custom workflows. Experience with ServiceNow UI customization, including UI pages, UI macros, UI policies, and client scripts. Knowledge of ServiceNow's data model and relationships. Analytical and Problem-Solving: Strong analytical skills to troubleshoot and resolve technical issues. Ability to analyze system performance and implement performance enhancements. Roles and Responsibilities: Develop, configure, and customize ServiceNow applications and services. Design and implement solutions within the ServiceNow platform, including custom applications, workflows, and integrations. Maintain and enhance the ServiceNow Customer Portal and ITSM modules. Troubleshoot and resolve issues related to ServiceNow applications and integrations. Manage incidents/problems as level two and level three support. Perform regular updates and maintenance of the ServiceNow platform. Create and maintain technical documentation for developed solutions. Provide training and support to end-users and other developers. Responsible for the analysis of business process maps and requirements and provide analysis skills to solve problems. Estimate user and technical stories to help inform and prioritize backlog. Design modules according to user stories, UX/UI designs, and technical stories. Develop and execute unit and integration tests; support testing against user and technical story acceptance tests. Manage incidents/problems as level two and level three support.

Job TitleLead Technical Consultant Experience Level: 6- 10 years Short Description: As a Lead ServiceNow Specialist, you will spearhead initiatives to optimize and expand our use of the ServiceNow platform across various business functions, including Customer Service Management, Sourcing and Procurement Operations, Legal Services Delivery, and Financial Services Operations. This leadership role demands a deep understanding of ServiceNow's capabilities, strategic vision, and the ability to translate complex business requirements into efficient technical solutions. You will lead a team of developers and collaborate closely with business stakeholders to drive innovation and operational excellence. Roles and Responsibilities: Build and oversee the design, development, and implementation of ServiceNow solutions across multiple modules such as Service Portal, Workspaces, CMDB, Service Catalog, and Now Agent. S2P, FSO, CRM, ITAM, ITOM, IRM/GRC or a combination of these modules. Responsible for the technical specifications and implementation of the ServiceNow integrations. Create and manage scripts, workflows and architecture documents. Lead the integration of ServiceNow with other low-code platforms, RPA, and IDP technologies to enhance business processes and automation. Develop and enforce best practices in code development, system architecture, and process automation while leading code and peer reviews. Conduct sophisticated troubleshooting and problem-solving across the ServiceNow platform. Direct and mentor a team of ServiceNow developers and analysts, fostering a culture of continuous improvement and professional growth. Manage key stakeholder relationships, translating complex business needs into technical specifications and ensuring alignment with business objectives. Drive innovation in IT service management, leveraging new technologies and methodologies to enhance service delivery. Build robust Integrations with other peripheral systems, middleware, application. Manage the ServiceNow upgrade process, ensuring compatibility and minimal disruption. Skills and Qualifications: Proven expertise in the ServiceNow platform, Script include Client and Server-side scripting including advanced knowledge of Service Portal, Workspaces, CMDB, Service Catalog, Knowledge Management and Change Management. Advanced proficiency in App Engine Studio, flows to build custom applications using ServiceNow OOTB and plugins. ServiceNow Portal development experience with Angular, JS, CSS, SQL/MongoDB. Strong leadership skills with the ability to lead by example in developing solutions and managing teams. Expertise in DevOps practices, including continuous integration and continuous deployment. Excellent analytical, problem-solving, and project management skills. Proficient in JavaScript, HTML, CSS, and other relevant web technologies. Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs, scripted, Web-Services, AJAX, Business Rules, SOAP, REST, SSO-SAML Exposure to configuring UI Actions/UI Policy ACL, Business Rules, Glide Scripting. Experience and Education Background: Bachelor's or master's degree in computer science, Information Systems, or a related field. 6-10 years of progressive experience in ServiceNow development and administration. Required certificationsServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), any other relevant Micro-certifications, Solutions based certifications is an advantage. Other Preferred Skills: Familiarity with additional low-code platforms, Robotic Process Automation (RPA), and Intelligent Document Processing (IDP) platforms. Experience in ITIL or similar frameworks, with certification preferred. Strong interpersonal and communication skills, capable of working directly with clients and high-level organizational leaders. Additional Information: This position offers the opportunity to be at the forefront of IT service management and digital transformation initiatives. Professional development opportunities, including training and certification in emerging technologies and leadership. Qualifications BE Job Location

Role & responsibilities 1. ServiceNow HRSD Design Lead • ServiceNow Certified: CIS HR, HRSD Professional, CSA, CAD • At least 4+ years of experience as SN HRSD BA • SN Skills: SN platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting • Ability to lead analysis, design work to provide solutions to business problems • Ability to present the SN HRSD solution (Global Template, already developed) to business stakeholders and gather requirements. Should be able to answer questions related to SN HRSD. • Ability to validate requirements, reason out reasons for deviations to Global Template and promote a fit-to-standard approach • Work with business stakeholders to break down HRSD business requirements into workable SN solution design • Support all team members with design options in service now HRSD for various topics • Support dev team during the sprint to solve any design problem • Work with SN support and QA team on SN related design gaps, defects, tickets and enhancements • Share SN design related best practices • Lead any design work related to new SN features and capability Preferred candidate profile

Role: ServiceNow Developer Loc: Kolkata Exp: 5+ yrs Skills: ITSM, Now Assist, Source To Pay + HRSD (Onboarding and Talent Development) Notice Period: 0 - 15 days(Immediate Joiners) Share CV to supriya@purpledrive.com

We are hiring servicenow developer's for multiple levels with Northern Trust India. Job Description AND Principal Responsibilities This role covers below responsibilities within Northern Trust : Drive the development, estimations , implementation, and customization of solution using ServiceNow GRC modules. Analyze business requirements for GRC solutions and develop the GRC Applications in ServiceNow Design and configure workflows for Policy Compliance, Risk Management and Audit module Configure and develop Workflows. Collaborate with stakeholders to ensure successful project delivery. Deliver technical expertise in ServiceNow development related to IRM Module . Stay current with ServiceNow best practices and platform updates. Troubleshoot and resolve issues related to ServiceNow GRC applications. Should be flexible for upskilling and act as mentor for team members of different skill sets Experience/ Skills Minimum qualification: Any Degree/ Diploma in Computer Science, Technology, Software Development, Business Information Sciences, or equivalent industry experience. 2 to 10+ Years of hands on experience in GRC / IRM ServiceNow design and development. Required Skills Strong understanding of ServiceNow development, including client-side and server-side scripting. Proficient in creating and managing workflows, REST integrations, and email notifications. ServiceNow certifications such as CSA, CAD, and CIS are highly desirable. Excellent problem-solving skills and attention to detail.

As a ServiceNow Technical Architect at Bristol Myers Squibb, your primary responsibility will be to design, develop, and maintain the technical architecture of the ServiceNow platform. In this role, you will work closely with stakeholders, business analysts, and IT teams to understand requirements and implement solutions that enrich the platform and enhance the user experience. Your key responsibilities will include architecting, designing, developing, testing, and maintaining the ServiceNow platform according to industry best practices. You will also be accountable for supporting and managing the ServiceNow architecture lifecycle for new and existing integrations. Collaboration with cross-functional teams to deliver ServiceNow solutions, troubleshooting and resolving issues, and ensuring clear communication and transparency within the team and stakeholders are vital aspects of this role. To excel in this position, you should possess a degree in Computer Science, Information Systems, or a related field, along with at least 6 years of experience in ServiceNow development and implementation with a focus on architecture. Proficiency in various ServiceNow modules, strong analytical and problem-solving skills, excellent communication abilities, and the capacity to work independently in a fast-paced environment are essential qualifications. Additionally, experience with ServiceNow integrations, scripting languages, reporting and analytics, Agile development methodologies, performance tuning, security, compliance, and the CSDM framework will be valued. Holding certifications such as ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or Certified Implementation Specialist (CIS) is a plus. If you are looking for a rewarding and meaningful career that allows you to contribute to transforming the way medicine is made and delivered, consider joining our diverse team at Bristol Myers Squibb. In this role, you will have the opportunity to work on innovative solutions that impact patients" lives around the world. Bristol Myers Squibb values diversity, inclusion, and individual empowerment, providing a work environment that encourages employees to apply their talents and perspectives. The company offers competitive benefits, services, and programs to support employees in achieving their professional and personal goals. Furthermore, Bristol Myers Squibb is committed to accommodating individuals with disabilities throughout the recruitment process and ensuring a supportive work environment for all employees.,

Position: ServiceNow Senior Developer Location : Bengaluru Who are we ? Krones Digital Solutions India (KDSI) is a subsidiary of the Krones Group and is a part of the Krones.Digital community. The Krones Group, headquartered in Neutraubling, Germany, plans, develops, and manufactures machines and complete lines for the fields of process technology, bottling, and packaging, plus intralogistics and recycling. Every day, millions of bottles, cans and containers are "processed" in Krones lines - in alcoholic and non-alcoholic beverage industries, dairy and liquid food industry as well as in the chemical, pharmaceutical and home & personal care industries. It is quite likely that the bottle of water, cola or juice in your hand is manufactured in one of the Krones lines!! Krones Digital Solutions India is created as of 2023 to be the Technology Competence Centre for Krones, focusing on developing software solutions for the Internal organization as well as for the customers of Krones Global. Who are we looking for? We are currently looking for a ServiceNow Senior Developer who will play a crucial role in designing, developing and deploying solutions using the ServiceNow platform. Primary expertise in ServiceNow SPM (Strategic Portfolio Management), with hands-on experience in ITSM, ITOM, and other modules. The role will directly report to Head of ServiceNow, KDSI and will be based in Bangalore. What are you in for? (Roles and responsibilities) Your responsibilities would include but are not limited to the below: • Assists Business Process Analyst in estimating release-level effort. Takes ownership of complex business requirements. • Review requests for enhanced feature functionality and prioritize accordingly. Design and develop new ServiceNow applications and services. Work across applications to deliver new functionality and innovative solutions. • Work with the ServiceNow platform team, Platform and Process Owners to configure and maintain platform components. • Lead ServiceNow upgrades by planning and execution. Ensure latest platform upgrades and features are enabled. Manage instance security, user/group access and Access Control Lists (ACLs). • Manage and resolve incidents related to ServiceNow applications. Ensure platform stability and performance through application maintenance, user management and incident support. Contribute to ServiceNow releases and incident resolution. Conduct extensive reviews of new version release notes, identifying and documenting changes to platform functionality and assessing their impact. Work with ServiceNow and the broader community by participating in local user groups and knowledge events to expand platform knowledge and network. What are we looking for? (Experience/Qualifications/Skillsets/Must-haves) Qualifications: Bachelors degree in engineering/computer science/mathematics/physics or a comparable qualification with 8 - 10 years of relevant ServiceNow experience. Must have : Minimum of two ServiceNow project implementations or support experiences in SPM, ITSM or ITOM. SPM Module Experience Demand Management Project Management Portfolio Management Financial Planning Resource Planning ITSM Module Experience Incident Management Problem Management Change Management CMDB Request Management Release Management Asset Management ITOM Module Experience Discovery Service Mapping CMDB/CSDM Event Management Certificate Management Skillsets: ServiceNow Expertise: Deep hands-on experience in SPM, ITSM or ITOM and custom app development Development Skills: Proficient in scripting (JavaScript, Glide), Flow Designer, UI policies and integrations (REST/SOAP) Platform Knowledge: Strong understanding of CMDB, ACLs, Service Catalog and Performance Analytics Agile Delivery: Active participation in Scrum ceremonies, sprint planning and backlog grooming Collaboration: Works closely with BAs, architects and cross-functional teams to deliver scalable solutions Tools: ServiceNow, JIRA, Confluence, Git, Postman Quality & Support: Unit testing, peer reviews, documentation and post-deployment support Solution Mindset: Focused on scalable design, platform best practices and continuous improvement Certifications: • Certified ServiceNow System Administrator (CSA) - Must have • Certified ServiceNow Certified Application Developer (CAD) - Preferred • ServiceNow Certified Implementation Specialist: SPM & ITSM - Good to have

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters At least 7-12 years of experience in ITAM Consulting, High Level Design and developing technical solutions using ServiceNow platform. At least 5+ years of experience in Design and Implementation of Service Now Software & IT Asset Management. Complete end to end knowledge on the Software and Hardware Asset Management Lifecycle. Understand the end-to-end Software Licensing model for ServiceNow. Responsible for Software Asset Management & ITAM activities. Works with Software asset librarians and SMEs to consolidate Software entitlement data. Ensure all relevant Software entitlement information (e.g. Publisher, Publisher part number, Version, Edition, Entitlement type, etc.) is available for better normalization results. Strong knowledge on ServiceNow modules like CMDB, Discovery and other ITSM applications. Monitors results of discovered software and fix any issues or anomalies identified. Monitor software from other sources e.g. SCCM, Flexera, etc are ingested into ServiceNow. Establish SaaS integrations with OOB connectors to ingest software usage information into ServiceNow. Establish Custom SaaS integrations where necessary to ingest software usage information into ServiceNow. Monitor reconciliation jobs and fix any issues or anomalies identified. Modify License workbench and OOB reports based on requirements or top publishers. Define process for reclamation of software to ensure software compliance. Must have integrated the ITAM with ITSM to develop an integrated solution. Must have a working experience on domain separated environments Participate in project activities including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy and delivering results on time. Create/Maintain ServiceNow SAM & HAM documentation/standard operating procedures documents. Writes and/or reviews system specifications, including output requirements, flow charts and technical diagrams. Must be ITIL Foundation / CSA certified. Certified CIS-ITSM / CIS-SAM / CIS-HAM preferred Mandatory Skills: ServiceNow - SaaS. Experience: 5-8 Years.

We are seeking a highly skilled **ServiceNow developer** for a 2 days WFO contract position, supporting Global teams in a flexible IST timezone. ### Key Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. ### Requirements: * **3+ years of support/implementation experience on ServiceNow Experience on Service portal will be an advantage. ITIL/ServiceNow certifications will be an added advantage. Set up standards for quality control, measure and report performance against those standards Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web-based development languages; specifically, JavaScript, Ajax Exposure of ITSM Framework and ITIL, ITOM, HRSD, ITAM, GRC

Project description We are looking for an experienced Senior ServiceNow (SNOW) Engineer to join our IT Operations team. You are responsible for designing robust data models, developing custom reports, and building seamless API integrations within the ServiceNow platform. You should have a strong background in ITSM processes, data architecture, and hands-on experience with ServiceNow development and automation. You will play a pivotal role in optimizing our ServiceNow environment to enhance service delivery, operational visibility, and integration with enterprise systems. Responsibilities Internal Data Structures & Configuration Design, build, and maintain data models, tables, and relationships within the ServiceNow platform. Extend and customize out-of-the-box modules (e.g., CMDB, Incident, Change, Request, etc.) to meet business requirements. Ensure data integrity, normalization, and performance optimization across the ServiceNow environment. Collaborate with stakeholders to translate business requirements into scalable ServiceNow configurations or custom applications. Reporting & Dashboards Develop real-time dashboards and reports using ServiceNow Reporting Tools and Performance Analytics. Deliver insights into key ITSM metrics such as SLAs, incident trends, and operational KPIs. Automate the generation and distribution of recurring reports to stakeholders. Work with business and technical teams to define and implement reporting frameworks tailored to their needs. Automated Feeds & API Integration Develop and manage robust data integrations using ServiceNow REST/SOAP APIs. Build and maintain data pipelines to and from external systems (e.g., CMDB, HRIS, ERP, Flexera, etc.). Implement secure, scalable automation for data exchange with appropriate error handling, logging, and monitoring. Troubleshoot and resolve integration-related issues to ensure smooth system interoperability. Skills Must have Minimum 6+ years of hands-on experience with ServiceNow, including ITSM, CMDB, and integrations. Technical Expertise Advanced knowledge of ServiceNow architecture, configuration, and scripting (JavaScript, Glide). Strong experience with REST/SOAP APIs for ServiceNow integrations. Solid understanding of relational databases, data normalization, and model optimization. Familiarity with common enterprise systems such as ERP, HRIS, Flexera, and CMDB tools. Reporting Skills: Proficiency in ServiceNow Performance Analytics, standard reporting, and dashboard design. Experience defining KPIs and building automated reporting solutions. Soft Skills: Strong communication and collaboration skills. Proven ability to translate business requirements into scalable ServiceNow solutions. Analytical and detail-oriented mindset with a problem-solving approach. Nice to have N/A.