674 Servicenow Development Jobs - Page 4

You will be part of a dynamic team operating in the enterprise IT service management sector, where our main goal is to empower large scale organizations by unifying processes, data, and people on the ServiceNow cloud platform. Our projects are diverse, spanning across IT operations, customer service, and employee workflows, all focused on driving automation and resilience. Join our fully remote engineering hub in India, where we prioritize high availability, extensible architecture, and rapid feature releases. Your role will require in-depth experience with ServiceNow TPRM, GRC, IRM, including tasks such as update sets knowledge/management, dashboard creation/management, policy creation/management, check definition/instance creation/management, MID Server installation/management, Agent Client collector installation/management, event/alert management rule creation/management, and overall ITOM troubleshooting capabilities. To excel in this role, you must have at least four years of hands-on ServiceNow development experience within ITSM modules. Proficiency in JavaScript and Glide API scripting is essential, along with experience in building integrations with REST and SOAP web services. Additionally, knowledge of ServiceNow update sets, ACLs, and security models, as well as exposure to agile delivery and version control with Git, will be beneficial. Preferred qualifications include certification as a Certified Application Developer or CSA, along with an understanding of CI/CD pipelines and automated testing frameworks. In return, we offer a range of benefits and a positive work culture. You will enjoy fully remote work with flexible hours and access to modern collaboration tools. Our flat hierarchy encourages innovation, mentorship, and rapid decision-making, while we also provide a continuous learning budget for certifications and advanced ServiceNow courses. If you are passionate about API, ServiceNow development, security models, JavaScript, TPRM, update sets, REST web services, SOAP web services, ITSM, agile methodology, Glide API scripting, version control with Git, and ACLs, we invite you to join our team and contribute to our exciting projects.,

As a Technical Business Analyst within Nokia's Telecom Expense Management (TEM) team, you will be instrumental in revolutionizing financial operations through innovative technology solutions. Your primary responsibility will involve collaborating closely with various teams to design and implement automation solutions on the ServiceNow platform. These solutions will aim to streamline processes and introduce AI-enabled tools for tasks such as invoice processing and spend analysis. The dynamic and fast-paced work environment at Nokia encourages creativity and collaboration, empowering you to drive substantial changes that ensure operational excellence within the TEM team. Your key responsibilities will include designing and implementing automation solutions on the ServiceNow platform to enhance TEM financial processes. You will lead the development of AI-driven tools for tasks like invoice processing, audit rules, and spend analysis. Additionally, you will be responsible for creating and maintaining detailed technical documentation for all automated processes and overseeing user acceptance testing (UAT) and enhancement implementations to ensure operational excellence. Collaboration with cross-functional stakeholders will be crucial as you work together to identify and optimize existing workflows for automation opportunities. You will also play a significant role in ensuring operational continuity during the transition from manual processes to automated solutions. Analyzing and refining TEM financial processes such as invoice validation and audit procedures will be part of your routine tasks. Acting as a liaison between technical and business teams, you will effectively communicate requirements and propose solutions to bridge any gaps. Key Skills and Experience: - Bachelor's degree in computer science, Information Technology, or related fields, with 3-5 years of experience in technical business analysis or similar roles. - Proficiency in ServiceNow development. - Experience in AI/ML implementation projects. - Strong understanding of financial processes and systems. - Experience with process automation and optimization. Desired Skills: - Project management skills. - Programming and development capabilities. - Experience in process mapping and optimization. About Nokia: Nokia is dedicated to fostering innovation and technology leadership across mobile, fixed, and cloud networks. Joining Nokia means contributing to impactful changes that positively influence people's lives and help build a more productive, sustainable, and inclusive world. The company encourages an inclusive way of working that embraces new ideas, risk-taking, and authenticity in the workplace. Nokia offers continuous learning opportunities, well-being programs, employee resource groups, mentoring programs, and a diverse and inclusive culture where individuals thrive and feel empowered. As an equal opportunity employer, Nokia is committed to inclusion and respects diversity. The company has been recognized for its commitment to inclusion and equality by esteemed organizations such as Ethisphere and Bloomberg. About the Team: The Strategy and Technology team at Nokia paves the way for future technology innovation and identifies key areas for creating new value. They are responsible for setting the company's strategy and technology vision, providing a research foundation for innovation, and supporting critical infrastructure within Nokia. Join this team to be a part of cutting-edge technological advancements and contribute to Nokia's journey towards a brighter future.,

You have a fantastic opportunity as a ServiceNow Developer focusing on Order Management for Telecom Module. With over 5 years of experience in ServiceNow Development, specifically in CSM and Telecom Order Management, you will play a crucial role in this full-time position. We are looking to fill 10 positions in Bangalore, Chennai, or Hyderabad. Your responsibilities will include designing, developing, and implementing solutions on the ServiceNow platform, with a special focus on the Order Management for Telecom (OMT) module. You will collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements. Developing ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs will be a key part of your role. Additionally, configuring and customizing Order Management modules to enable seamless handling of product orders, service requests, and provisioning workflows is essential. You will also need to integrate ServiceNow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments. Supporting UAT, defect fixing, and performance tuning for order management processes will also be part of your responsibilities. Following Agile delivery practices and participating in daily stand-ups, sprint planning, and retrospectives is crucial. Ensuring compliance with coding standards, security guidelines, and ITSM best practices is a must. To excel in this role, you must possess at least 5 years of hands-on development experience on the ServiceNow platform. A strong knowledge of ServiceNow Order Management for Telecom (OMT) module is required. Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage. Proficiency in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal is essential. Telecom domain knowledge, particularly in Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment, will be beneficial. You should also have the ability to write technical documentation, design documents, and deployment guides. Experience in working in Agile/DevOps environments is preferred.,

Job Title: Senior ServiceNow Developer (Individual Contributor) Location: Bangalore (Work from Office) Experience: 5 to 8 Years Employment Type: Full-Time, Permanent Industry: IT Services & Consulting Job Overview: We are looking for a Senior ServiceNow Developer who can operate independently , taking full ownership of design, development, and implementation across the ServiceNow platform. The ideal candidate will be a self-starter capable of building solutions from scratch, integrating systems, and driving innovation with minimal supervision. Key Responsibilities: Design, develop, and deploy scalable solutions on the ServiceNow platform including custom applications , modules, and end-to-end integrations. Work directly with business stakeholders to gather requirements , analyze use cases, and translate them into technical designs. Independently develop and customize ServiceNow modules such as ITSM, HRSD, CSM, or other enterprise applications. Create and maintain flows, workflows, UI actions, business rules, ACLs, and both client-side and server-side scripts . Develop and manage REST/SOAP API integrations with third-party systems. Lead troubleshooting, performance tuning, and issue resolution for existing implementations. Own ServiceNow upgrades, patching, and platform enhancements with minimal supervision. Ensure code quality, documentation, and best practices are followed in all development work. Stay current with ServiceNow releases, features, and industry trends to proactively recommend platform improvements. Required Skills and Qualifications: 5+ years of hands-on ServiceNow development experience, preferably in enterprise environments. Strong expertise in JavaScript, Glide API, ServiceNow Flow Designer , and scripting for automation. Proven ability to build independently , with strong problem-solving and ownership skills. Experience with modules like ITSM, CMDB, Service Catalog, HRSD, and CSM . Hands-on experience in integrations using REST, SOAP, MID Servers , and scripted APIs. Good understanding of Agile/Scrum methodologies . Excellent communication skills and stakeholder management capabilities. ServiceNow Certified Application Developer or equivalent certification preferred. What We Offer: Opportunity to work on complex, enterprise-level implementations Collaborative, tech-driven environment Competitive salary with performance-based growth Ownership of projects from conception to deployment Apply now if you are a proactive ServiceNow expert who thrives in an independent role and is eager to build impactful solutions end-to-end.

Hello, Greeting from the Kotak Life Insurance! Location - Goregaon Job Role - ServiceNow Lead Candidate Location - Mumbai Preferred Contact person - Sangita Mandal (8369252270) Interested candidate can mail their resume at " kli.sangita-manadal@kotak.com" Key Responsibilities: Implement enterprise-wide ServiceNow strategy and roadmap Lead design and implementation of complex integrations using ServiceNow. Mentor junior team members and provide technical guidance Ensure adherence to best practices and industry standards Design solutions on ServiceNow for Insurance Specific business use cases Interact with business stakeholder on regular basis Delivery of ServiceNow projects

Role & responsibilities Candidates should have min 4 + yrs of experience in CSM implementation and Total Experience should be more than 6+ Yrs Develop and implement ServiceNow CSM solutions in alignment with client needs. Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain. Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules. Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes. Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis. ServiceNow Scripting Development & implementation Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX Knowledge of ServiceNow OOTB APIs, ServiceNow best practices Candidates are expected to be good in English communication in Both verbal and written Candidates should be self-driven and individual contributors having min dependency on other team members as this will be Agile based execution model Candidates should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile. Candidates should have a good understanding of overall development processes and quality processes followed within development processes. Preferred candidate profile Must-Have: Expertise in ServiceNow BPC, ITOM (Discovery, Service Mapping, Event Management, CMDB) experience will be considered first. Certification - CSA,CAD and any other module certification is plus.

Service now developer, ITSM, CMDB, Angular,ITOM

Do - Work experience of Accounts Payable/Procure to Pay - Knowledge on GST, IGST, CGST, TDS, VAT - Invoice Processing/Invoice audit/vendor payments experience must - SAP end user experience in FI Module for Financial accounting is must. - Advanced Excel, PPT, MIS report and other analytical reporting knowledge & experience is an added advantage. - Knowledge about different kind of payment methods and payment term. - PO and non PO invoices handling. - Open for any shift and

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and border less – naturally inclusive in how you work with others. Required Technical and Professional Experience 6+ years of experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API. Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes workflows etc. Producing and running test cases to guarantee software quality. Experience with software development methodologies such as Agile or Waterfall is desirable. Knowledge of Service Catalog design, client-side scripting, server-side scripting, Flow Designer, or legacy workflows. Experience with ITSM modules. Proficiency in Service Portal customization for Service Catalog. Integration with third-party tools or internal systems. Understanding of the ServiceNow data model, ACLs, and performance best practices. Problem-solving skills. Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Preferred Technical and Professional Experience CAD (Certified Application Developer) certification Experience with ServiceNow Integration Hub and Scoped Applications Knowledge of ServiceNow CMDB or Asset Management modules Familiarity with Performance Analytics or Reporting Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 7 years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on IT Service Management (ITSM) and IT Operations Management (ITOM) modules. The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design, develop, and customize ServiceNow applications and modules, with a primary focus on ITSM (Incident, Change, Problem, Request, Knowledge) and ITOM (Discovery, CMDB, Event Management, Orchestration). Create and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Implement and manage ServiceNow Discovery, MID Servers, and CMDB health. Develop integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations. Participate in gathering requirements, translating them into functional/technical specifications, and delivering robust solutions. Optimize performance and scalability of ServiceNow instances. Participate in testing, QA, and production deployment activities. Create and maintain technical documentation for implementations and customizations. Collaborate with platform architects and business stakeholders to ensure alignment with the overall ServiceNow roadmap. Required Skills & Experience: 7+ years of hands-on experience in ServiceNow development and administration. Strong experience in core ITSM modules and ITOM components like Discovery, CMDB, Event Management, Orchestration, and Service Mapping. Proficient in JavaScript, Glide API, and Flow Designer. Deep understanding of CMDB structure, data models, and dependency mapping. Experience working with MID Servers, credentials management, and probes/sensors. Expertise in building custom applications and configuring portal widgets (Service Portal). Solid knowledge of Access Control Rules (ACLs), UI Policies, and Data Policies. Experience with version upgrades, clone management, and patching activities. Familiarity with Agile/Scrum development practices. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) Mandatory Certified Implementation Specialist (CIS) in ITSM or ITOM Preferred Exposure to DevOps, App Engine, or SecOps is a plus Experience working in large enterprise environments is desirable Soft Skills: Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Ability to work both independently and as part of a team Self-motivated with a passion for learning and growing in the ServiceNow ecosystem Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.

We are looking for Servicenow Developers/Architects with hands-on experience in development and deployment. Technical Requirements: 1. Knowledge/Experience of working on different Servicenow modules like ITSM (IT service management), TSOM (Telecommunications Service Operations Management), FSM (Field Service Management), CMDB (Configuration Management Database), Inventory, ITOM (Enterprise IT Operations Management), TSM (Telecommunications Service Management ), OMT (Order Management), TNI (Telecommunications Network Inventory) etc. 2. Good knowledge/experience of Products & Service Catalog, Client Scripts, Service Side scripting, Business Rules and other ServiceNow scripting capabilities. 3. Configuration/Customization/Implementation of the ServiceNow system followed by efficient integration using workflows. 4. Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc. 5. Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards. 6. Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools. Experience range : (Mandatory, with no exceptions) 1. 5+ years of Servicenow development experience for Btech/Mtech/MCA/PG graduates 2. 6+ years of Servicenow development experience for BSc/BCA/other specializations Location : Across all Infosys DCs

Exp: 6.5 Yrs- 9 Yrs Loc: Pune NP: Immediate Key Responsibilities: Lead the design and development of ServiceNow modules including ITSM, HRSD, CMDB, Service Catalog, and Knowledge Management. Customize and configure ServiceNow applications using scripting (Client Scripts, Business Rules, Script Includes, UI Policies, etc.). Develop and maintain integrations with third-party systems using REST/SOAP APIs. Implement and enhance Service Portals and Performance Analytics dashboards. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Provide technical leadership and mentorship to junior developers. Ensure platform stability, performance, and adherence to best practices. Participate in platform upgrades, patching, and release management. Maintain documentation and support knowledge transfer. Required Skills & Experience: 6+ years of IT experience with at least 4+ years in ServiceNow development. Strong hands-on experience with ITSM, HRSD, CMDB, and Service Catalog. Proficiency in JavaScript and ServiceNow scripting frameworks. Experience with ServiceNow integrations (REST, SOAP, MID Server). Knowledge of ITIL processes and ServiceNow best practices. Experience with Scoped Applications and Flow Designer. ServiceNow certifications (e.g., CSA, CIS-ITSM) preferred.

ServiceNow Administrator ((Digital Workplace)2 Platform Administration & Configuration Administer and configure the ServiceNow platform, covering modules like ITSM, ITOM, ITAM, HRSD. This includes developing Business Rules, Client Scripts, Workflows, Service Portal, ESC, Workspaces, NowAssist, and managing user access (ACLs, roles). Perform regular system maintenance, health checks, and performance tuning. Support & Troubleshooting Provide expert ServiceNow support, diagnosing and resolving technical issues, and performing root cause analysis. Collaborate with users and IT teams to troubleshoot integration challenges and guide users on platform functionalities. Upgrades & Enhancements Plan and execute ServiceNow upgrades, patches, and hotfixes, including testing new functionalities. Gather requirements and develop custom applications and modules as needed. Data Management & Reporting Ensure data integrity, manage imports/exports, and create reports, dashboards, and performance analytics to monitor platform usage and identify improvements.

R-102624 ServiceNow Sr Developer ITAM, CMDB & ITSM1 Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offeringsIT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro and CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS- ITSM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts Java Script - 4+ Years Additional Preferred Skills: Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience

ServiceNow CSM Developer - Full Time1 Roles & Responsibilities: ServiceNow CSM Development & Customization Configure, and implement CSM module, and integrations on the ServiceNow platform. This includes writing efficient JavaScript and Glide Scripting, configuring modules like ITSM, CSM, and building Business Rules, Workflows, Flows, and Portal widgets. You''ll also manage Service Catalog items. Integrations Develop and maintain integrations between ServiceNow and other enterprise systems using methods like REST API and IntegrationHub, ensuring data consistency. Solution Design & Architecture Collaborate with stakeholders to translate requirements into technical designs and contribute to the ServiceNow platform''s architectural roadmap. Ensure solutions follow best practices and security guidelines. Testing & Quality Assurance Perform unit and integration testing, support UAT, and resolve bugs. Participate in code reviews to maintain quality. Upgrades & Maintenance Support ServiceNow instance upgrades by testing functionalities and performing regular maintenance for platform stability. Documentation & Training Create technical documentation (design specs, development guides) and provide knowledge transfer and training. Continuous Improvement Stay updated on ServiceNow features, identify automation opportunities, and participate in Agile/Scrum ceremonies. EDUCATION & TRAINING Graduate degree from any recognized University Must have CSA and CIS-CSM certification in ServiceNow. KNOWLEDGE & EXPERIENCE Minimum of 5 years of ServiceNow experience, 2 years of Implementation experience, as detailed above. Strong understanding of IT Service Management (ITSM) processes and ITIL framework. ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications IS A MUST. Strong proficiency in JavaScript, HTML, CSS, and Glide scripting. In-depth understanding of the ServiceNow platform architecture and data model. Proficiency in configuring and customizing various ServiceNow modules (e.g., Incident, Problem, Change, Service Catalog, Knowledge Management). Excellent troubleshooting, problem-solving, and analytical skills. Strong communication (written and verbal) and interpersonal skills, with the ability to explain technical concepts to non-technical audiences. Ability to work independently and as part of a team in a fast-paced environment. Highly organized with strong attention to detail.

> Role Summary: This role is responsible for building and executing automated tests using ServiceNow Automated Test Framework (ATF). The tester ensures application stability, regression testing for ServiceNow upgrades and customizations. Required Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Optional ATF Micro-Certification (Automated Test Framework) Key Responsibilities: 1. Configure and customize GRC or TPRM module components and workflows. 2. Design and implement automated tests using ATF. 3. Develop reusable ATF templates for core modules. 4. Validate form configurations, catalog items, and workflows. 5. Integrate ATF tests in CI/CD pipelines. 6. Maintain test suites for regression and upgrade testing. 7. Document test plans, scenarios, and results. 8. Coordinate with developers for defect resolution. 9. Support testing for major upgrades and patch releases. 10. Collaborate with QA and Dev teams in Agile sprints. 11. Monitor test execution logs and performance metrics. Mandatory Skills: ServiceNow SecOps. Experience: 3-5 Years. >

Looking for 6+ Years of exp in Service Now The role would be for configuring and setting up Service-now ITSM application and maintain and support the implementation. This person will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams and other technical teams to ensure that business needs around implementation of ITSM processes and ServiceNow in a controlled and predictive manner. The general scope of the work for this position is as follows: Understands technical and functional design requirements for ServiceNow Understands the workflow engines Creates workflow and web prototypes for client engagements Designs, codes, and tests technical solutions for ServiceNow implementations Uses Mid server, webservices, email and other relevant technology to integrate tools with ServiceNow. Administer and troubleshoot the deployed instance of ServiceNow. Qualifications 1. Education in IT is preferred 2. The candidate should be trained in ITILv4 foundation certified 3. Service-now trained with prior experience in implementation/support of ServiceNow. 4. Should have 5+ years of experience managing ServiceNow 5. Experience with JavaScript, XML and XSL stylesheets 6. Should have prior experience in integrating tools in ServiceNow or other similar tools using MidServer, webservices, emails. 7. Will to work in a collaborative manner with clients and team, abiding to critical timelines and deliverables 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Applications from people with disabilities are explicitly welcome.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Roles and responsibilities Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP). Configure/Customize credentials, MID Servers, and probes/sensors to enable complete and accurate infrastructure discovery. Implement best practices for Discovery schedules, data reconciliation, and CMDB data hygiene. Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications.. Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules. Integrate monitoring tools (e.g., Solar-winds, SCOM, Dynatrace, Zabbix, Nagios, App Dynamics, Splunk, etc.) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping. Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and border less – naturally inclusive in how you work with others. Required Technical and Professional Experience Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. With 6 to 8 years of experience in ServiceNow development with specific focus on Discovery, Service mapping and event management, Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyze discovery related issues ( Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, Solar winds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management. Good understanding on Event Correlation and Alert Grouping. Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach. Good knowledge on Service Operating Workspace and Service Dashboard. Configuration of Impact Rules in Service Maps. Good understanding of MID Server architecture and able to troubleshoot Discovery related issues. Preferred Technical and Professional Experience: Certification CIS – Discovery, CIS – Event Management or CIS – Service Mapping , CIS – AiOps Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Title: ServiceNow Developer Strategic Portfolio Management (SPM) Location: Bangalore Experience: 3 to 8 years Job Summary: We are seeking an experienced ServiceNow Developer with deep expertise in Strategic Portfolio Management (SPM) and strong platform development capabilities. The ideal candidate will have hands-on experience configuring and customizing SPM modules such as Demand Management , Project Portfolio Management , and Resource and Financial Management , along with a strong foundation in ServiceNow scripting and integrations. You will play a key role in designing and implementing scalable solutions aligned with strategic business goals. Key Responsibilities: ServiceNow Platform Development: Develop and maintain applications using client-side (UI Policies, Client Scripts) and server-side scripting (Business Rules, Script Includes, Flow Designer, ACLs). Customize and extend the ServiceNow platform following best practices for development and performance optimization. Design and implement REST/SOAP integrations and work with Integration Hub to connect with external systems. Build workflows and automations that enhance business efficiency and streamline processes. Strategic Portfolio Management (SPM): Hands-on development and configuration of key SPM modules , including: Demand Management: intake forms, scoring models, and demand workflows. Project Portfolio Management (PPM): project plans, workbench, resource allocation. Resource Management: forecasting, capacity planning, and resource plans. Financial Management: cost plans, budget models, and financial tracking. Strategic Planning Workspace: roadmaps, goals, and strategic initiatives. Design and implement prioritization models , approval chains, and process automation within SPM. Align SPM configuration to organizational strategic planning and governance practices. Technical & Analytical Skills: Translate business requirements into technical designs and actionable development tasks. Build and optimize Performance Analytics dashboards and custom reports to deliver insights to stakeholders. Perform unit testing , participate in code reviews , and ensure adherence to coding and security standards. Required Qualifications: 4+ years of hands-on experience as a ServiceNow Developer, including custom app development and platform configuration. 2+ years of experience specifically working on SPM modules . Strong command of JavaScript and ServiceNow scripting APIs . Proven experience with ServiceNow data model , table relationships, and application architecture. Certifications (Preferred / Highly Desired): ServiceNow Certified System Administrator ( CSA ) Required ServiceNow Certified Application Developer ( CAD ) Preferred ServiceNow Certified Implementation Specialist SPM (CIS-SPM) Highly Desired If interested, please share your resume at yaswanth.bollu@eximietas.design

Programming experience with COBOL LE, DB2, JCL, CICS, VSAM, and Online/Batch programming.Programming experience with MQ using CICS/Cobol and Batch/Cobol.Strong background on IBM MQ / IBM WBEExperience with DB2 Stored Procedure a PlusStrong skills in using File Manager and IBM Debug Tool. Knowledge to use change management tool like ENDEVOR is desirable.Knowledge to use CICS analysis and performance tool like TMON is desirable.Knowledge to use DB2 performance tool like BMC MAINVIEW is desirable.Soft skills required are: excellent oral and written communication skills.Experience in the financial sector is desirable but not essential. Mandatory Skills: Application Modernization - Mainframe. Experience: 5-8 Years.

Programming experience with COBOL LE, DB2, JCL, CICS, VSAM, and Online/Batch programming.Programming experience with MQ using CICS/Cobol and Batch/Cobol.Strong background on IBM MQ / IBM WBEExperience with DB2 Stored Procedure a PlusStrong skills in using File Manager and IBM Debug Tool. Knowledge to use change management tool like ENDEVOR is desirable.Knowledge to use CICS analysis and performance tool like TMON is desirable.Knowledge to use DB2 performance tool like BMC MAINVIEW is desirable.Soft skills required are: excellent oral and written communication skills.Experience in the financial sector is desirable but not essential. Mandatory Skills: Application Modernization - Mainframe. Experience: 5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally.

Responsibilities: Develop and modify ServiceNow workflows, forms, lists, business rules, script includes, UI components Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow Develop requirements, craft and execute test plans, administer ServiceNow and serve as tier 2 support Identify ServiceNow system deficiencies and recommend solutions Participate in creating and developing standards, best practices, support guidelines and procedures Partner with integrations subject matter expert to use MID servers, APIs, web services, email and other relevant technology to integrate tools with the ServiceNow platform. Research new feature enhancements and functionalities from ServiceNow Expand and Implement other ServiceNow modules catering the entire Enterprise Service Management spectrum Preferred Qualifications: 10+ years of hands on experience developing and configuring on the ServiceNow Platform ITIL foundations certification Minimum 5 years of experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. Experience leveraging ServiceNow codeless technologies Flow Designer and Integration Hub Certified ServiceNow Administrator and Certified Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR) Experience with CMDB, and integration with other external tools Experience with Service Portal, Request Catalog and Automations across the ServiceNow platform Knowledge of AI and ML Capabilities Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services Experience with ITOM modules (Orchestration, Service Mapping, Event Management and Discovery) Software development experience with one or more general purpose programming languages including but not limited to: Java, Python, JavaScript, JS Libraries and Framework Solid team player with a "can do” attitude Extremely organized with strong time-management skills Ability to contribute to and lead projects following Agile or Scaled Agile methodologies Process and detail oriented, analytical and inquisitive Ability to deliver solutions to improve and automate complex and/or critical business processes Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and driven with the ability to self-manage. Ability to effectively prioritize and execute Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary Ability to multi-task across project/initiatives and deliver according to time commitments

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

The incumbent should have an overall experience of 5-8 years in engineering & development role with minimum 4.5+ years specific to specific to ServiceNow software suite, in the below technical areas: • Good Understanding of development and implementation of as a service” and cloud platforms and products. Experience of Development of Customized SaaS Platforms Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM ServiceNow Administrator-level training and / or equivalent hands-on experience In-depth understanding and hands-on application of Service Management business processes. ITIL/ITOM knowledge is a plus. • Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API’s Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work • Has experience functioning as a Developer/Senior Developer in multiple ServiceNow implementations Ability to build & present solutions to management.