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10.0 - 16.0 years

35 - 60 Lacs

Hyderabad

Work from Office

Responsibilities: Develop and modify ServiceNow workflows, forms, lists, business rules, script includes, UI components Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow Develop requirements, craft and execute test plans, administer ServiceNow and serve as tier 2 support Identify ServiceNow system deficiencies and recommend solutions Participate in creating and developing standards, best practices, support guidelines and procedures Partner with integrations subject matter expert to use MID servers, APIs, web services, email and other relevant technology to integrate tools with the ServiceNow platform. Research new feature enhancements and functionalities from ServiceNow Expand and Implement other ServiceNow modules catering the entire Enterprise Service Management spectrum Preferred Qualifications: 10+ years of hands on experience developing and configuring on the ServiceNow Platform ITIL foundations certification Minimum 5 years of experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. Experience leveraging ServiceNow codeless technologies Flow Designer and Integration Hub Certified ServiceNow Administrator and Certified Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR) Experience with CMDB, and integration with other external tools Experience with Service Portal, Request Catalog and Automations across the ServiceNow platform Knowledge of AI and ML Capabilities Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services Experience with ITOM modules (Orchestration, Service Mapping, Event Management and Discovery) Software development experience with one or more general purpose programming languages including but not limited to: Java, Python, JavaScript, JS Libraries and Framework Solid team player with a "can do” attitude Extremely organized with strong time-management skills Ability to contribute to and lead projects following Agile or Scaled Agile methodologies Process and detail oriented, analytical and inquisitive Ability to deliver solutions to improve and automate complex and/or critical business processes Strong professional and interpersonal skills including creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and driven with the ability to self-manage. Ability to effectively prioritize and execute Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary Ability to multi-task across project/initiatives and deliver according to time commitments

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3.0 - 5.0 years

10 - 20 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

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5.0 - 10.0 years

8 - 18 Lacs

Bengaluru

Remote

The incumbent should have an overall experience of 5-8 years in engineering & development role with minimum 4.5+ years specific to specific to ServiceNow software suite, in the below technical areas: • Good Understanding of development and implementation of as a service” and cloud platforms and products. Experience of Development of Customized SaaS Platforms Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM ServiceNow Administrator-level training and / or equivalent hands-on experience In-depth understanding and hands-on application of Service Management business processes. ITIL/ITOM knowledge is a plus. • Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API’s Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work • Has experience functioning as a Developer/Senior Developer in multiple ServiceNow implementations Ability to build & present solutions to management.

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3.0 - 8.0 years

8 - 12 Lacs

Kochi, Aluva

Work from Office

Dear Applicant, Greetings, We are open for Kochi location (WFO), we have requirments for below roles. 2 positions : Servicenow Developer - ITSM Module 1 position : Servicenow Developer - ITOM Module 1 position : Servicenow Developer - ITAM Module 1 position : Servicenow Developer - SecOps Module APPLY ONLY INTERESTED TO RELOCATE OR WORK FROM KOCHI ( wfo) IMMEDIATE JOINERS WITH SERVING NOTICE PERIOD ARE PREFFERED SHARE RESUME ON sukanya.more@apicalmind.com if interested

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10.0 - 15.0 years

12 - 22 Lacs

Hyderabad

Work from Office

The ServiceNow Architect is responsible for the overall design and development of the ServiceNow platform for the organization. They will act as the technical lead for implementation, customization, and optimization of ServiceNow, driving architectural decisions and ensuring solutions are scalable, efficient, and aligned with business goals. The role requires collaboration with various teams to deliver high-quality ServiceNow implementations, integrations, and workflows that improve the organization's operational efficiency. Role & responsibilities: Architectural Design & Strategy: Lead the overall architecture and technical roadmap for ServiceNow implementations. Define and document technical architecture, integrations, and data flows to ensure successful platform design and optimization. Ensure alignment with IT and business strategies while recommending best practices for technical design, performance, scalability, and security. Platform Development: Oversee and provide guidance for development efforts on the ServiceNow platform including platform upgrades, configurations, and customizations. Develop solutions to support the organization's IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), HR Service Delivery (HRSD), Customer Service Management (CSM), and other ServiceNow modules. Lead the creation of workflows, business rules, client scripts, UI policies, UI actions, notifications, and other configurations. Integration & Data Management: Design and implement integrations between ServiceNow and other enterprise systems (e.g., ERP, CRM, Active Directory, third-party applications). Ensure data integrity, standardization, and security throughout integrations and the ServiceNow instance. Leadership & Stakeholder Collaboration: Serve as the subject matter expert (SME) for ServiceNow platform within the organization. Collaborate with business analysts, project managers, developers, and other stakeholders to translate business requirements into scalable ServiceNow solutions. Provide technical leadership and mentoring for ServiceNow administrators and developers. Lead platform governance and ensure adherence to ServiceNow best practices. Solution Implementation & Optimization: Lead complex ServiceNow implementation projects from conception through deployment, ensuring alignment with timelines and budgets. Optimize the ServiceNow platform through proactive monitoring, testing, and tuning. Conduct technical reviews, code audits, and platform health checks to ensure system stability and performance. Security & Compliance: Ensure the ServiceNow platform is secure, compliant with internal and external policies, and follows industry-standard security protocols. Collaborate with security teams to ensure that ServiceNow access and integrations meet data privacy and security standards. Documentation & Reporting: Maintain detailed technical documentation, including architecture diagrams, design documents, and configuration guides. Provide regular reporting to management regarding platform performance, incidents, and enhancements. Preferred candidate profile: Education: Bachelor's degree in computer science, Information Systems, or a related field (master's degree preferred). Experience: 7+ years of experience with ServiceNow platform development and architecture. Deep expertise with core ServiceNow modules (ITSM, ITOM, ITBM, CSM, etc.). Proven track record in leading ServiceNow implementations and large-scale architecture design. Certifications: ServiceNow Certified System Administrator (CSA) (Required). ServiceNow Certified Implementation Specialist (CIS) in relevant modules (Preferred). ServiceNow Certified Application Developer (CAD) (Preferred). Note: Looking immediate-15 days joiner.

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7.0 - 10.0 years

11 - 20 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Role & responsibilities Experience in designing and implementing solutions within Service Now is required. • Good knowledge of the core concepts of Service Now to include its OOTB functions and customisation capabilities. • Experience of working knowledge on ServiceNow ITSM preferred. • Experience of developing within a customised ServiceNow instance. • 7-8 years of ServiceNow Developer experience, including APIs, Access Control, Client and Server side scripting, Import sets and Transform Maps & Scripts, Service Portal including Widget development, Notifications, Employee Center, Agent Workspace, System Upgrades, System clones etc. • Good working knowledge of JavaScript. • Experience in writing technical documents is essential. • Understanding of Agile methodologies and working practices. • Must be able to design, discuss, question and document system solutions. • Experience of system testing with a focus on end-user testing and ensuring traceability between requirements and test cases. • Able to work under pressure and demonstrate initiative, enthusiasm and a rapid learning capability. • Proven results-driven approach with the ability to take initiative, handle multiple tasks and shifting priorities and meet deadlines. • Experience of forming and maintaining network relationships - solid partner/stakeholder interaction skills. • Both spoken and written communication skills with experience of adapting style and approach to the audience and message to be delivered. • ServiceNow Certification preferred . Preferred candidate profile

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4.0 - 8.0 years

3 - 10 Lacs

Hyderabad, Telangana, India

On-site

Role Description: Minimum 7 plus years of ServiceNow development in the following areas: Incident, Problem, Change, Service Catalog, CMDB & Discovery, Integrations. Proficient in ITSM implementation. Proficient in Service Catalog development. Proficient in integrating ServiceNow with third party systems/applications via REST APIs including scripted APIs. Proficient in SN scripting and customization. Proficient in data imports Via REST API. Basic experience in developing VA conversations. Basic experience in CMDB. Basic working experience in IT Hardware asset management.

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Senior ServiceNow Developer with expertise in TSM and/or CSM modules, you will play a vital role in designing and developing custom solutions within the ServiceNow platform. Your responsibilities will include working extensively with TSM and/or CSM modules, developing and integrating REST/SOAP APIs for external systems, customizing Service Portals, UI Policies, Business Rules, and Client Scripts. Additionally, you will contribute to platform enhancements, automation, and continuous improvement while collaborating with cross-functional teams to understand requirements and deliver scalable solutions. To be successful in this role, you should have 5 to 8 years of hands-on experience in ServiceNow development, a strong knowledge of TSM and/or CSM modules, proficiency in ServiceNow scripting, APIs, and integration methods, experience with UI/UX customization using Service Portals, and a solid understanding of Business Rules, Client Scripts, and Workflows. Familiarity with ITIL processes such as Incident/Case, Change/Problem, CMDB is essential. Preference will be given to candidates who are certified in ServiceNow CSA, CSM, or TSM. Joining our team will provide you with a hybrid work environment based in Pune or Bangalore, offering a blend of remote flexibility and in-person collaboration. You will have the opportunity to work on enterprise-grade ServiceNow implementations, continuous learning, upskilling opportunities, and be part of a collaborative, high-performance work culture.,

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3.0 - 7.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

As a Senior Developer at EY, you will be part of the EY GDS-ServiceNow team working on solving client issues using the ServiceNow platform. You will collaborate with a high-quality team to create innovative products that address client needs. This role offers an exciting opportunity to contribute to a leading firm's growth and success. Your key responsibilities will include leading the design, configuration, and customization of the ServiceNow platform to enhance user experience and operational efficiency. You will develop and implement service request fulfilment workflows, automate complex tasks, and optimize business processes using advanced scripting tools. Additionally, you will architect integrations with third-party systems, collaborate with stakeholders to gather specifications, and deliver high-quality products aligned with business objectives. To excel in this role, you should have 3-6 years of experience in ServiceNow development and administration, with expertise in integration, UI Builder, Playbook, and CIS-CSM. Strong knowledge of dispute management processes and Financial Services Operations (FSO) is essential. Proficiency in scripting languages, problem-solving skills, and effective communication with stakeholders are key attributes for success. To qualify for this position, you should hold a college degree in a related technology field or have equivalent job experiences. Additionally, you must have CSA certification and at least 1 CIS in CSM or IRM. Experience in leading projects, mentoring junior developers, and ITIL foundations certification are highly valued. Ideally, you should also have experience with SDLC, TFS, JIRA, or equivalent tools for maintaining stories, as well as knowledge of ServiceNow's latest version features. At EY, you will have the opportunity to work with a diverse team of professionals, gain exposure to leading businesses globally, and contribute to building a better working world. You will receive support, coaching, and feedback from experienced colleagues, along with opportunities for skills development and career advancement. EY values its employees" personal growth and offers a flexible work environment tailored to individual needs. Join EY in shaping the future with confidence and creating new value for clients, society, and the planet. Be part of a dynamic team that leverages data, AI, and advanced technology to address today's most pressing challenges and shape a better working world.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

At EY, we are committed to shaping your future with confidence. We will support you in thriving within a globally connected powerhouse of diverse teams and enable you to steer your career in the direction you desire. Join EY and contribute to building a better working world. As a ServiceNow Solution Architect, specializing in CSM/FSO/IRM, within our EY GDS-ServiceNow team, you will be engaged in resolving client issues using the ServiceNow platform. You will have the opportunity to collaborate with a high-caliber team and innovate products that address client challenges. The role of the Solution Architect involves designing and aligning client business requirements, ensuring seamless project delivery. You will collaborate with clients to evaluate existing processes and tools, propose ServiceNow platform solutions, define requirements, identify integration needs, and formulate architecture and implementation strategies. We are seeking a seasoned ServiceNow Manager with 8-10 years of experience to spearhead our ServiceNow initiatives. The ideal candidate should possess a robust background in integration, UI Builder, Playbook, and CIS-CSM, coupled with extensive knowledge in dispute management and Financial Services Operations (FSO). This role entails strategic oversight, team leadership, and the delivery of top-notch ServiceNow solutions that resonate with our business goals. Key Responsibilities: - Lead and supervise the ServiceNow development team, offering guidance and mentorship for ensuring exceptional deliverables and professional growth. - Oversee the design, configuration, and customization of the ServiceNow platform, emphasizing integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. - Develop and implement service request fulfilment workflows, utilizing CSM capabilities to streamline customer service processes and enhance dispute management. - Drive the architecture and implementation of integrations with third-party systems to ensure seamless data flow and process automation organization-wide. - Collaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases aligned with business objectives, maintaining comprehensive technical specifications documentation. - Manage data loading, manipulation, and maintenance between ServiceNow and other systems to uphold data integrity and compliance with business requirements. - Work closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports for actionable insights. - Analyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations during ServiceNow releases. - Conduct thorough system and integration testing with sample and live data to ensure adherence to best practices and quality standards. - Stay abreast of the latest ServiceNow features and industry trends, providing strategic recommendations for continuous improvement and innovation. Skills And Attributes For Success: - 8-10 years of experience in ServiceNow development and administration, with expertise in integration, UI Builder, Playbook, and CSM. - Proven proficiency in dispute management processes and Financial Services Operations (FSO). - Strong grasp of ServiceNow modules, functionalities, and best practices. - Exceptional leadership and team management skills, with a successful track record in leading projects and initiatives. - Strong analytical and problem-solving abilities focused on delivering business value. - Outstanding communication and interpersonal skills to effectively collaborate with stakeholders at all levels. - CIS-CSM or IRM certification is desirable. Education Level: - High School Diploma/GED, Technical Diploma, - Associates degree/College Diploma, - Non-Degree Program, Bachelors Degree, - Masters Degree, Doctorate Degree, Higher Degree, Other Bachelors or Masters. What We Look For: We seek individuals with commercial acumen, technical expertise, and a passion for learning in a dynamic environment. Join a market-leading team of over 250 professionals globally and engage with EY ServiceNow practices across various industries. EY offers a rewarding work environment where you will engage with diverse clients, from startups to Fortune 500 companies. You will be involved in inspiring and impactful projects, supported by a focus on education, coaching, and practical experience for personal development. We value our employees and provide opportunities for skill development, career progression, and a flexible work approach tailored to your needs. EY is dedicated to building a better working world by creating value for clients, people, society, and the planet, while fostering trust in capital markets. Through data, AI, and advanced technology, EY teams help clients navigate challenges and shape a confident future. With a comprehensive range of services in assurance, consulting, tax, strategy, and transactions, EY teams collaborate globally to deliver services in more than 150 countries and territories.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an Australian born company with over 350 dedicated staff across multiple countries, we take pride in our multi-award-winning business achievements. We have been recognized as the Asia Pacific & Japan ServiceNow Elite partner of the year for consecutive years, showcasing our commitment to excellence. Our success is rooted in a people-first culture that values trust-based leadership, continuous innovation, and providing opportunities for personal and professional growth. At our company, we focus on enterprise service management, digital transformation, customer experience, IT transformation, employee service experience, and integrated risk management. Our organizational values include a supportive learning environment, innovation, and a dedication to helping our employees explore new challenges and opportunities. In this role, you will work with a diverse customer base across various industries and sizes, engaging with clients ranging from commercial to enterprise level. Successful candidates will possess excellent ServiceNow development skills and the ability to adapt quickly to different contexts and customer needs. Key responsibilities include participating in client workshops, gathering requirements, designing solutions, and implementing technical best practices to deliver successful outcomes for our customers. You will be involved in process improvement, automation, and mentoring junior professionals to enhance their capabilities. To excel in this role, you should have a minimum of 3+ years of experience in ServiceNow design and development within a client-facing environment. Proficiency in various ServiceNow modules beyond ITSM, system integrations, and backend/front-end technologies is essential. Additionally, holding relevant certifications such as ServiceNow CSA + CIS ITSM and ITIL Foundation Certified is required. If you are a proactive, analytical problem-solver with a passion for technology and a desire to grow professionally, we encourage you to apply for this exciting opportunity to join our dynamic team and contribute to our continued success.,

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9.0 - 14.0 years

30 - 35 Lacs

Hyderabad, Chennai

Hybrid

Position: ServiceNow Architect Location : Chennai & Hyderabad Work Mode : Hybrid Role : We are seeking a highly skilled ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions within our organization. The ideal candidate should possess a deep understanding of IT Service Management (ITSM) processes, ServiceNow platform capabilities, and have a proven track record of successful implementations. Responsibilities: Lead the architecture and design of ServiceNow solutions based on business requirements. Collaborate with stakeholders to understand and document business processes, requirements, and objectives. Provide expertise in configuring and customizing the ServiceNow platform to meet organizational needs. Design technical solutions in various modules of ServiceNow ITSM and ITOM Perform routine system administration tasks, including user management, access control, and data maintenance. Implement and manage integrations between ServiceNow and other third-party applications. Collaborate with the technical team to plan and execute ServiceNow upgrades. Develop and implement ServiceNow modules, workflows, and integrations with other systems. Conduct thorough testing of ServiceNow configurations to ensure accuracy and functionality. Stay current with ServiceNow releases and new features, providing recommendations for adoption where applicable. Provide technical guidance and mentorship to ServiceNow developers and administrators. Troubleshoot and resolve issues related to ServiceNow configurations and integrations. Assist in the development and delivery of end-user training programs. Collaborate with cross-functional teams to ensure successful implementation and integration of ServiceNow solutions. Qualifications: 1. Bachelors degree in Computer Science, Information Technology, or related field. 2. Proven experience as a ServiceNow Architect with multiple successful implementations. 3. In-depth knowledge of ITSM processes and best practices. 4. Strong understanding of ServiceNow platform capabilities and modules. 5. Experience with scripting languages such as JavaScript. 6. Ability to design and implement integrations with third-party systems. 7. Excellent communication and interpersonal skills. 8. ServiceNow certifications (e.g., Certified Implementation Specialist) preferred 9. Strong problem-solving and analytical skills. Preferred Skills: - ServiceNow administration and development. - Experience with ServiceNow ITOM and ITSM modules. - Scripting languages such as JavaScript. - ITIL best practices. - Integration with third-party tools. - Strong analytical and troubleshooting skills. Ascendion Details : Ascendion is a leading provider of AI-first software engineering services. Our applied AI, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. company URL : www.ascendion.com

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7.0 - 12.0 years

7 - 10 Lacs

Bengaluru

Remote

Have 5+ years of Experience in ServiceNow Development. Preferably CSM Have CIS- ITSM or CIS-CSM Certification Perform development and configuration of a variety of areas including, Case Management, Service Portal, Maintain Catalog items Write advanced scripting in Business Rules, Script Includes, Client Scripts, Script Actions, Scheduled Jobs Create/configure UI Policies, UI Actions, ACLs, Notifications, UI Pages, UI Macros, and SLAs Integrations knowledge using REST Hands-on Experience on Service Portal. Creating Widgets, pages etc. Create and Configure Surveys Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. 7+ years Remote

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3.0 - 8.0 years

7 - 17 Lacs

Pune

Work from Office

Exp Level : 3 to 8 years Location : Pune Position Type Contract to hire (C2H) Keywords : ITOM, ITAM, HRSD, GRC, CMDB JD: Role Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Ability to work in second shift in India when required Requirement: Candidate should have the ability to perform in a dynamically changing environment Should have prior working experience in ServiceNow tool Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. Ability to work under pressure and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred Experience & Background B-Tech/BCA/MCA 3 to 8 years of IT industry experience. Minimum 3 year of support/implementation experience on ServiceNow Experience on Service portal will be an advantage. ITIL/ServiceNow certifications will be an added advantage. Set up standards for quality control, measure and report performance against those standards Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web-based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL, ITOM, HRSD, ITAM, GRC Excellent Communication Skills Interested Candidates kindly share the updated resume to: Jyoti.biradar@artech.com Mode of interview: Face to Face

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8.0 - 13.0 years

35 - 40 Lacs

Bengaluru

Work from Office

Responsible for leveraging knowledge and experience to deliver end to end solutions on hosted ServiceNow platforms. Developing and implementing custom applications from scratch and automating processes to improve overall customer experience. Integrating ServiceNow with 3 rd party systems to send and receive data while making sure any personal / confidential data is encrypted & decrypted accordingly. Developing custom portals, pages & widgets as per client requirement making sure the UI is effective and attractive . Developing code while adhering to ServiceNow best practices . Staying up to date with latest platform release features to ensure utilization of the features if applicable. Closely working with clients , leads, other architects, IT support teams , SIT , UAT teams & other technical teams for gathering requirements , providing solutions and testing to ensure seamless implementations . Debugging / troubleshooting errors and working on enhancements during development and testing phases. Strong Functional knowledge and implementation experience of ITSM, and any other ServiceNow Application framework. Responsible for design and documentations of business requirements and held business requirement and approval meetings followed by functional reviews, design demos with the stakeholders . Involved in planning and coordinating Implementation plan for every release in ServiceNow . Analyzed the current business and technology environments to detect deficiencies and recommended ServiceNow solutions for the performance improvement . Responsible for guiding & providing knowledge transfer to team members & juniors on various processes. Expertise in working on ServiceNow document templates and scripts. Proficient in customizing live chatbots Worked on custom platform translations involving different translation tables in ServiceNow. Experience in handling UAT , SRT and deployment end to end. Experience in direct client facing roles. POC, Design, Develop, Test and Deploy custom services in order to automate the existing processes ,reduce time & effort and improve productivity of the client.

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5.0 - 10.0 years

10 - 12 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Experience : 5-10 years Location : Hyderabad/ Bangalore/ Chennai/ Pune. Notice Period : Immediate to 30 days. Role & responsibilities: HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile & Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice If interested candidates can reach out to Vaishnavi.Kanapuram@lancesoft.in

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5.0 - 10.0 years

10 - 12 Lacs

Chennai

Work from Office

Experience : 5-10 years Location: Chennai. Notice Period : Immediate to 30 days. Role & responsibilities: HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile & Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice If interested candidates can reach out to Vaishnavi.Kanapuram@lancesoft.in

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8.0 - 10.0 years

10 - 20 Lacs

Noida, Pune, Chennai

Work from Office

Having experience in ServiceNow Development and ability to drive solutions independently. Has worked on ITSM extensively and understanding of CMDB. Required Candidate profile Understand scripted Web-Services, such as AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications

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3.0 - 8.0 years

18 - 30 Lacs

Pune, Bengaluru

Hybrid

Hello, Were Hiring: ServiceNow Developer | 3+ Years | Pune / Bangalore | Contract We're looking for ServiceNow Developers to join our growing team working on global projects across ITSM, ITOM, GRC, HRSD, and more. If youre passionate about building scalable solutions and ready for your next career move, wed love to connect. Locations: Pune & Bangalore Interview Drive: 19th July 2025 (Walk-in at Pune Kharadi) Experience: 3 to 7 years Key Skills Were Looking For: Hands-on experience in ServiceNow support or development Strong knowledge of ITSM, ITOM, ITAM, HRSD, GRC, CMDB Good scripting skills in JavaScript, REST APIs, JSON Exposure to Service Portal is a plus Experience in ServiceNow integrations and upgrade projects ServiceNow CSA / ITIL certifications preferred What Youll Get: Opportunity to work on large-scale, global implementations Fast-paced learning environment with strong tech teams Flexibility to grow across modules and projects Interested? Apply now or reach out directly. If you’re around Pune, walk in for the drive on 19th July and let’s talk in person. Tag a friend who might be a great fit or refer and earn INR 50,000/- if your friend get selected! Thanks, Latha | iitjobs

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6.0 - 11.0 years

12 - 22 Lacs

Pune

Hybrid

SNOW DEVELOPER Basic Requirements: Minimum 4+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives.

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5.0 - 10.0 years

9 - 24 Lacs

Bengaluru

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5+ years of ServiceNow development experience Strong expertise with ServiceNow CSM module Experience in ServiceNow APIs, scripting, REST/SOAP integrations Implement CMDB best practices Develop customer-facing applications using Servicenow platform

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6.0 - 11.0 years

8 - 13 Lacs

Bengaluru

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: Job Title: ServiceNow HRSD Product Analyst Location: Bangalore Experience: 6 to 12 Years Budget: Up to 14 LPA Interview Mode: Face-to-Face (Only 1 round) Interview Date: 19th July 2025 Note: Please apply only if you are available to attend the interview in Bangalore on the given date. Key Responsibilities: Gather, analyze, and document business requirements related to HR Service Delivery (HRSD) on ServiceNow. Translate business needs into functional and technical requirements. Configure and enhance the ServiceNow HRSD module including Employee Service Center, Case Management, Knowledge Management, and Lifecycle Events. Collaborate with HR and IT teams to ensure smooth implementation and adoption of ServiceNow solutions. Create user stories, test cases, and process flows. Participate in UAT and training initiatives. Required Skills: Hands-on experience with ServiceNow HRSD module (at least 2+ years preferred). Strong understanding of HR processes and workflows . Familiarity with ServiceNow platform , scripting, UI Policies, Business Rules, Workflows. Experience with Agile/Scrum methodologies . Excellent analytical, communication, and documentation skills. Good to Have: ServiceNow certifications (CSA, HRSD). Experience working with Integrations (REST/SOAP APIs) . Exposure to other ServiceNow modules like ITSM or CSM. Understanding of Data Privacy & Compliance in HR systems.

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3.0 - 8.0 years

7 - 17 Lacs

Pune

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Role & responsibilities : The Service-now Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Ability to work in second shift in India when required Preferred candidate profile Candidate should have the ability to perform in a dynamically changing environment Should have prior working experience in ServiceNow tool Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. Ability to work under pressure and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork

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2.0 - 7.0 years

8 - 12 Lacs

Hyderabad, India

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AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title ServiceNow Developer Location: Hyderabad, India Employment type Full time, regular, hybrid work arrangements Benefits Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support The job AVEVA is expanding the applications team focussed in ServiceNow platform. As a ServiceNow developer, you will be responsible for development & maintenance of AVEVAs ServiceNow platform, which supports IT service management to automate business processes. Additionally, you will be analysing existing ServiceNow modules, integrations and formulate logic for additional stability to add new integrations & modules. Devise logical procedures, prepare flowcharts, performs coding & test/debug programs. Provide input for documentation of new or existing needs. Contribute to the decisions on policies, procedures, expansion strategies and product evaluations. Key responsibilities Develop and maintain ServiceNow application & integrations. Work closely with business analysts, developers & stakeholders to design and implement solutions that meet the needs of the organization. Write efficient & high-quality code which is scalable & maintainable. Develop and maintain technical documentation for ServiceNow applications and integrations. Create go-to-market proof-of-concept applications on the ServiceNow platform. Create unique service portal pages and widgets to aid the business organization. Ensure that ServiceNow applications are stable, scalable & secure. Troubleshoot & debug issues in ServiceNow applications and integrations. Stay up-to-date with the latest ServiceNow technologies and trends. Qualifications: Minimum 2+ years of experience as a ServiceNow developer. Minimum 1+ years of experience in end-to-end ITSM/HR Project implementations. Essential requirements & skills: Extensive knowledge of JavaScript. Knowledge of CMDB Implementation. Familiarity with UI, SQL, HTML and CSS. Knowledge of XML and structural programming concepts. Experience using the ServiceNow platform. Knowledge of ITIL processes. Advanced problem-solving ability. Hands on in Glide Scripting, Java Script, HTML, CSS,XML, AJAX & Angular JS. Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs. A fundamental understanding of ITSM, ITIL or CMDB. Should be a ServiceNow Certified Consultant i.e., CSA, CIS-ITSM. End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process. ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge. Excellent communication & presentation skills. India Benefits include: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support Its possible were hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out moreaveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process InterestedGreat! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out moreaveva.com/en/about/careers/hiring-process About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy, infrastructure, chemicals, and minerals safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targetssustainability-report.aveva.com/ Find out moreaveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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7.0 - 9.0 years

10 - 12 Lacs

Hyderabad, Pune, Bengaluru

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We are hiring a ServiceNow Developer with 7-9 years of experience to work on DORA and EIR-related initiatives This 6-month full-time onsite role (locations include Pune, Bangalore, Hyderabad, Noida, and Delhi NCR) requires hands-on experience with GRC/IRM modules, platform customization, integration, and workflow automation The ideal candidate should hold ServiceNow certifications including CSA and CAD Strong problem-solving ability, team collaboration, and experience in delivering enterprise-level risk and compliance solutions are essential Location - Pune (Onsite), Bangalore, Hyderabad, Noida (Onsite), Delhi NCR

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