5 - 8 years
10 - 20 Lacs
Posted:22 hours ago|
Platform:
Work from Office
Full Time
Implement minor change request and bug fix for ServiceNow SPM modules with some customization for Demand Management and Project Portfolio Management
-Implement minor change request and bug fix for ServiceNow ITAM customized screen and dashboard based on OOTB
-Manage and support ITAM processes including Hardware Asset Management (HAM), Software Asset Management (SAM), and CMDB data integrity
-Implement minor change request and bug fix for ServiceNow ITSM (Incident Management) customized screen and configuration based on OOTB
-Maintain documentation for operational procedures, configuration standards, and support workflows.
-Collaborate with internal stakeholders (e.g., Business policy maker at HQ, IT Operations at IT division) to ensure alignment between platform capabilities and business processes
5 TO 8 years of experience in ServiceNow platform implementation, with at least 2 years in SPM and ITAM modules. Strong understanding of ITIL, project management methodologies (Agile, Waterfall), and asset lifecycle processes.
*Please note that this is a Contractual role*
*Notice period should not be more than 45-60 days*
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