Role & responsibilities Preferred candidate profile As a Senior ServiceNow Application Developer you will join a team of enthusiastic, eager to learn Platform-as-a-Service (PaaS) specialists. You will get to work in high impact and challenging projects at large national and international organizations in the financial, energy, telecom and high technology industries.. At Plat4mation you will be constantly challenged to think about innovating and improving our way of working, setting up best practices and being a thought leader in the company. What will you do? You implement platform applications and features that transform and optimize the way our customers’ business operate. Through innovation and the efforts of our multidisciplinary team, you contribute to changing people’s daily work life. You therefore be working hand in hand with platform consultants, developers, and solution architects. Join us and share your knowledge and experience to help further realize true flow experiences! Scope of work: Develop and implement New ServiceNow applications and integrations from inception to completion, tailored to the customer requirements. Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve processes. Understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality solutions to our customers. Design quality features and think about how the applications and solutions will evolve in the future. Solving complex problems in a highly dynamic and agile environment. Having a strong focus on code quality and reusability. We ask A bachelor’s or master’s degree in Computer Science or related field. Min 5+ years of ServiceNow development experience with creating complex customer-facing web applications. Being able to transform customer requirements into a high level (architectural) solution or supporting model. Good understanding of service-oriented architecture, software application architecture and the ability to consult with customers about these topics. A minimum of 4 years’ experience with ServiceNow app development. Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL. Experience in one or more JavaScript frameworks like AngularJS or React is a plus. Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, XML). In-depth knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Familiar with Scrum and Agile way of working and developments. Being able to lead small project teams is a plus. Result-oriented and good communication skills.
Scope of work: Develop and implement New ServiceNow applications and integrations from inception to completion, tailored to the customer requirements. Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve processes. Understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality solutions to our customers. Design quality features and think about how the applications and solutions will evolve in the future. Solving complex problems in a highly dynamic and agile environment. Having a strong focus on code quality and reusability. We ask A bachelors or master’s degree in Computer Science or related field. Min 3+ years of ServiceNow development experience with creating complex customer-facing web applications. Being able to transform customer requirements into a high level (architectural) solution or supporting model. Good understanding of service-oriented architecture, software application architecture and the ability to consult with customers about these topics. A minimum of 4 years’ experience with ServiceNow app development. Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL. Experience in one or more JavaScript frameworks like AngularJS or React is a plus. Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, XML). In-depth knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Familiar with Scrum and Agile way of working and developments. Being able to lead small project teams is a plus. Result-oriented and good communication skills. Role & responsibilities Preferred candidate profile
Role & responsibilities Preferred candidate profile Scheduling & Chargeability: Scheduling of team members to projects Scheduling of projects, opportunities and internal tasks linked to the team Accountable for Utilization of Team members (billable vs non-billable) Work with the customer delivery lead to always improve team chargeability Responsible for demand and supply Team & Knowledge Management Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff Drive the employee performance cycle for team members Maintain a program to continually develop personal skills of all staff Grow and learn (with) the team. Improve quality on professional behavior & deliverables Team and employee Engagement & Fun (Events) Drive innovations and Knowledge Sharing (Gamification of Knowledge, Brownbag sessions) Stimulate positive working environment and build strong internal relationships within the firm and with other services across the organization Enable and encourage the team to adhere to the hybrid working culture Build new capabilities within the team by implementing learning strategies in collaboration with the India leadership Recruiting & Onboarding: Contribute to people-related initiatives including recruiting, retaining and training. On- and offboarding of team members (Employer, Project or Role related) Manage the JML process for the employees Objectives & KPIs Define, Manage and Control the Key Performance Indicators Realization of operational, financial and personal development goals within the team Governance on service quality delivered within the team that meets short and long term organizational and market goals. Perform an appropriate role in business development in terms of presales and practice development. for example, presales, internal engagement and / or knowledge management Meet all the KPI’s for this role Direct - Churn rate, Utilization and billability Indirect (Influence) - NPS (CSAT and ESAT) Initiatives: Lead and own local initiatives – GenAI focus Develop Accelerators or re-usable assets Automation & innovation Capability building Knowledge & Learning initiatives Other initiatives as per the needs and goals of the company We ask You have completed a bachelor’s or master’s degree You have at least 9to 16 years of overall experience working in a dynamic consulting organization Minimum 2 to 3 years of experience with managing team members as manager. Should have grown from a developer to a lead/ manager role Experience with implementing ServiceNow is a big plusWork experience in ITSM, ITOM, ITAM, CSDM, CMDB, HRSD, IRM, SecOps is an advantage. CIS Certification’s in ServiceNow will be a great asset Experience in managing workstreams or projects as well as pre-sales Experience with working with KPI’s, project finance and professional services Fluent in English. Proficient with MS office tools You like to make others successful and happy You are hands-on and prefers to have management activities in your job description You are highly analytical, emphatic and have excellent communication skills
Role & responsibilities Preferred candidate profile We ask A bachelors or master’s degree in Computer Science or Information Technology or a related field Minimum of 5 years of ServiceNow experience – you’ve worked with at least three ServiceNow modules Must have Architecture skills: designing solutions, quality control, managing a technical team. 6+ years of experience with configuration, development and implementation of a Platform-as-a-Service (PaaS) technology 5+ years of technical consultancy experience Client & Server Scripting Strong communication, explanation and presentation skills Undeniable passion for ServiceNow and IT Mature character, full of energy Ability to work independently and lead others Strong sense of integrity What’s in it for you Competitive salary Provident fund Employee health insurance 24 days of annual leave Modern laptop Internet, transportation and phone allowance A modern, flexible, and multicultural workplace at an innovative and global company Ambitious and kind colleagues from all over the world Our culture Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page !). Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.