674 Servicenow Development Jobs - Page 3

Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : Operational Technology (OT) Security Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary Skilled and detail-oriented IT/OT Security Engineer with hands-on experience in Armis for asset visibility and risk management across IT and Operational Technology environments. The ideal candidate will also have expertise in ServiceNow ITSM for incidents, problems, and change management processes.This role is critical for ensuring security and operational resilience across both enterprise and industrial networks, supporting continuous monitoring, risk analysis, and workflow automation. You will work closely with IT, OT, and security teams to ensure accurate asset inventory, threat detection, and efficient incident resolution.Key Responsibilities:IT/OT Security (Armis):Deploy, configure, and manage the Armis platform for complete visibility of IT/OT/IoT devices.Monitor device behavior, identify threats, and respond to anomalies in real time.Integrate Armis with SIEM and other security tools to enhance detection and response capabilities.Collaborate with OT/ICS teams to ensure non-intrusive visibility into critical infrastructure.Conduct asset risk assessments and report on vulnerable or non-compliant devices.ServiceNow ITSM:Utilize ServiceNow ITSM for ticket management (Incidents, Problems, Changes).Automate workflows and ensure timely resolution and proper escalation of security incidents.Integrate asset and threat data from Armis into ServiceNow for centralized incident management.Support audits and compliance efforts related to IT/OT security (e.g., NIST, ISO, NERC CIP). Professional & Technical Skills: Platform Health & Incident Management:Real-time monitoring of OT platform infrastructure, incident triage and investigation, patching, upgrades, and configuration/backup lifecycle management.Vulnerability & Asset Reporting:Monthly vulnerability assessments and reporting using Armis; asset enrichment, validation, and reporting in alignment with enterprise standards.Policy & Alert Management:Policy and rule maintenance, alert fine-tuning based on SOC feedback, and continuous baseline updates to reflect known good changes across ELC sites.Security Event Triage:Support for security incident enrichment, alert prioritization, and collaboration with SOC and ELC teams to suppress noise and escalate meaningful events.Vendor & Lifecycle Coordination:Vendor engagement for RMA, feature requests, and escalated troubleshooting; coordination of platform lifecycle activities and tool enhancements.Tools & Platforms:Armis (OT visibility and asset intelligence).Good-to-Have Skills: Experience with security policy governance and compliance frameworks.Roles and ResponsibilitiesPlatform Support:Monitor the health of OT platform infrastructure and ensure high availability.Lead incident management and root cause investigations.Oversee patch management and platform upgrades.Manage configuration backups and restoration processes.Coordinate with vendors for RMA, feature enhancements, and troubleshooting.Vulnerability Reporting:Generate and deliver monthly vulnerability assessment reports using Armis in the agreed format.Track and report remediation progress and risk posture improvements.Asset Management:Enrich asset metadata and validate asset inventory with client stakeholders.Provide accurate and timely asset reports for compliance and operational use.Policy Management:Maintain and update platform security policies and rules.Fine-tune security alerts based on SOC feedback and operational insights.Continuously update baselines to reflect known good changes at client stake holders sites.Security Incident Management:Support alert enrichment by providing contextual data from Armis.Partner with client stake holders and SOC teams to triage, tune, and respond to alerts.Deprioritize noisy alarms and escalate meaningful security events.Primary SkillOT Platform Security Operations with ArmisExperience8+ years of experience in cybersecurity or infrastructure operations, with at least 3 years in a Specialist role focused on OT platform support and security.Demonstrated expertise in Armis for asset visibility, vulnerability reporting, and alert enrichment in OT environments.Strong background in incident management, patching, configuration backup, and vendor coordination.Ability to stay current with emerging OT threats, security technologies, and industry best practices Educational QualificationBachelors degree in computer science, Information Security, or related field. Vendor Training, certifications or badges like Armis Cyber Defense Core Qualification 15 years full time education

Job Title - GN - SONG - Service - ServiceNow - Manager Management Level: 7-Manager Location: Bengaluru, BDC7A Must-have skills: ServiceNow Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Management Consulting :Management consulting and business experience, with a strong focus on digital transformation, process re-engineering and service experience design. Project Management: Solid project/program management skills with the ability to communicate program progress, call out and manage risks in a clear and timely manner. Stakeholder Management: Develop and implement strategic plans, business models, and growth strategies that align with the client's vision and objectives. Stakeholder management across levels of seniority, technical aspects of delivery, team management (coaching, mentoring). Generate and present reports, findings, and recommendations to stakeholders and senior management in a clear and understandable manner. Requirements Gathering: Collaborate with stakeholders to understand their business needs and objectives. Elicit, document, and analyze business requirements and processes. Process Mapping: Create detailed process maps and workflows to illustrate current and future state processes. Identify bottlenecks and areas for optimization. Prepare clear and concise documentation, including business requirements documents, use cases, and user stories. Solution Design: Work with cross-functional teams to design and propose solutions, including software enhancements, process improvements, and organizational changes. Process Optimization: Identify transformation opportunities in the existing processes and implement initiatives to address those opportunities to drive business outcomes. Data Analysis: Analyze data and financial information to provide insights and recommendations for improving business performance. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on CRM/contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to enhance your consulting skills and contribute to the growth of the firm. Bring your best skills forward to excel at the role: Understanding of ServiceNow and ecosystem technology landscape Experience with ServiceNow modules such as ITSM, ITOM, ITBM, or CSM. Deep industry/domain knowledge (FS / PRD / CMT / RES / H&PS) CRM knowledge / Salesforce / MS experience good to have ServiceNow Certified System Administrator (CSA) certification is preferred. Ability to design Business case/Value case for solutions/assets in focus Understanding of customer journey, touchpoints & channel strategy Excellent analytical and problem-solving skills, clarity of thought and structured thinking, ability to deal with ambiguity, and ability to drive business outcomes driven by data. A general orientation towards leveraging complex technology capabilities to solving business and process/operational problems preferred. Strong communication (verbal and written) and interpersonal skills. Highly motivated and energetic with a strong sense of ownership of projects and their outcomes, and the ability to operate independently with minimal supervision. Familiarity with, or prior experience in working with global companies is required, especially working with teams across geographies and time zones. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Ability to articulate the business value of recommendations/plans/strategies. Familiarity with project management methodologies (e.g., Agile, Waterfall). Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree

ServiceNow Developer with 5+ years of hands-on experience in platform development, scripting, and module implementation (ITSM, ITOM, CMDB, HRSD). Must have strong skills in integrations, automation workflows, and upgrade cycles.

Mandatory skills- ServiceNow ITSM and Integrations Detailed Roles & Responsbilities: • Requirements gathering • Solution Design • Impact assessment on new solutions • configuration changes • Configuring scripts

Location-Kolkata, Bangalore and Bhubaneswar Role-Service Now HRSD Senior Developer Skill set- ITSM, HRSD, Now Assist Exp-6 to 8 Years Notice Period: Immediate - 30 days Work Mode: WFO Job Description: We are seeking a highly skilled and motivated Software Engineer who has the ability to act as a mentor & provide solutions to the Dev team as well as perform hands on development (including advanced scripting). This person preferably has some experience developing Now Assist skills, and has experience as a developer (or at least skillset) outside of ServiceNow. Would like for them to have some experience with the HR modules as well. Essential Skill-• Minimum 5 years of hands-on ServiceNow development experience • Advanced scripting skills in JavaScript and GlideScript • Experience mentoring junior developers and conducting code reviews • Familiarity with ServiceNows Integration Hub and Flow Designer • Experience with at least 5 of the following ServiceNow areas: ITSM, HR, Now Assist, Source to Pay Operations, Integrations, Talent Development, Performance Analytics, Data Privacy, Mobile Apps, HAM Pro, SAM Pro, APM, Document Intelligence, Process Mining, Employee Service Center • ServiceNow certifications: CSA, CAD, or CIS • Working knowledge of AngularJS, HTML, and REST APIs

Major Responsibilities and Activities: Manages Update Set creation and migration, Schedules and verifies instance clones. Participates ServiceNow upgrade planning and execution. Manages Instance Security, User/Group Access/Access Control Lists Contributes to ServiceNow releases. Overall ownership of our ServiceNow instance including Incident, Knowledge, Problem, Change, Service Request, and CMDB modules. Lead the coordination, design, and execution of integrating standard LDAP & 3rd party apps into our ServiceNow environment. Gaining new knowledge about ServiceNow through self-motivated online learning and through official ServiceNow courses provided. Maintaining the integration for existing customers and offering solutions to those without Implementing LDAP with customer provided systems, domain ownership for external customers. Perform standard daily, weekly, monthly maintenance, and overall system health checks. Validate domain separation compliance for all customers to ensure no cross-contamination. Staying up to date with the latest releases, product enhancements, and plugins. Attending courses provided by ServiceNow to stay current on the technology. Perform routine update set updates within the system for all changes made Perform standard system cloning from production to test environment. Support the creation of custom reports/dashboards. Troubleshoot and resolve problems. Orchestrate and automate tasks. Participate in department on-call rotation. This position may be required to perform other related duties as assigned. Adheres to internal standards, policies, and procedures and performs other duties as assigned

Job Title: ServiceNow Developer Location: Gurugram, Haryana Experience Level: 8+ years Employment Type: Full-time Job Summary: We are seeking a highly skilled and experienced ServiceNow Developer to join our ITSM team. The ideal candidate will have deep expertise in ServiceNow development and administration, strong knowledge of ITIL processes, and hands-on experience with CMDB and process consulting. This role involves advanced troubleshooting, platform optimization, and collaboration with cross-functional teams to ensure seamless service delivery and platform stability. Key Responsibilities: Provide support for ServiceNow platform issues, including root cause analysis and permanent fixes. Develop and maintain custom applications, workflows, and integrations within ServiceNow. Collaborate with process consultants to align platform capabilities with ITIL best practices. Manage and optimize the CMDB , ensuring data integrity and alignment with configuration management processes. Lead technical discussions and provide guidance to L2/L3 support teams. Work closely with project managers to support ServiceNow-related project deliverables. Perform impact analysis and implement changes following change management protocols. Monitor platform performance and implement proactive measures to ensure high availability. Stay updated with ServiceNow releases and recommend platform upgrades and enhancements. Required Skills & Qualifications: Proven experience in ServiceNow development and administration (minimum 5 years). Strong understanding of ITSM and ITIL frameworks . Hands-on experience with CMDB design, implementation, and maintenance . Experience in process consulting and aligning technical solutions with business processes. Proficiency in JavaScript, Glide API, and ServiceNow scripting. Familiarity with ServiceNow modules like Incident, Problem, Change, Request, and Knowledge Management. Excellent troubleshooting and analytical skills. Strong communication and stakeholder management abilities. ServiceNow certifications (CSA, CAD, ITSM, etc.) are highly desirable. Preferred Qualifications: Experience in ServiceNow integrations using REST/SOAP APIs. Exposure to Agile and DevOps methodologies . Knowledge of performance tuning and platform security best practices.

Diverse Lynx is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Education and Background:Obtain a strong foundation in computer science, information technology, or a related field Familiarize yourself with IT service management concepts and best practices ServiceNow Knowledge:Gain a deep understanding of the ServiceNow platform, its architecture, and its various modules and applications Study ServiceNow's scripting languages, including JavaScript, Glide, and AngularJS Certifications:Consider obtaining ServiceNow certifications, such as the "ServiceNow Certified Application Developer" certification, to validate your skills and expertise Technical Skills:Develop proficiency in scripting languages, particularly JavaScript, which is extensively used for customizing and extending ServiceNow applications Learn about the Glide API, REST API, and other integration mechanisms used within the platform Gain expertise in designing and implementing custom workflows, business rules, and UI policies Application Development:Understand how to create custom applications within ServiceNow to meet specific business needs Develop and customize forms, lists, and other UI components Automation and Integration:Learn how to integrate ServiceNow with other third-party systems and tools to streamline business processes Explore integration techniques using RESTful APIs, SOAP, and MID Server Problem-Solving Skills:Develop strong analytical and problem-solving skills to troubleshoot and resolve issues within the platform Best Practices:Stay updated with ServiceNow best practices, guidelines, and coding standards to ensure efficient and maintainable solutions Continuous Learning:ServiceNow is a dynamic platform, so continuous learning is essential Keep up with updates, new features, and changes to the platform

Role & Responsibilities: We are seeking ServiceNow Developers with strong integration experience to join our team in Bangalore. This role is hands-on and includes development as well as stakeholder management for high-impact enterprise integrations. Responsibilities: Develop and customize ServiceNow applications, including catalog items, record producers, flow designers, client scripts, business rules, and ACLs. Work extensively on ITSM modules like Incident, Change, Problem, Request, CMDB. Handle integrations with third-party systems like Azure AD , CyberArk , and Zabbix or other monitoring tools. Create and manage portals, UI policies, service catalog workflows. Collaborate with internal teams, stakeholders, and external partners for end-to-end integration delivery. Preferred Candidate Profile: 49 years of hands-on experience in ServiceNow Development . Mandatory experience in at least one integration : Azure AD / CyberArk / Zabbix or similar. Strong understanding of ServiceNow architecture, development best practices, and scripting. Good communication skills and ability to interface with stakeholders. For Lead roles: 7–9 years exp + deep portal & request management knowledge For Developer roles: 4–6 years exp + strong ITSM & CMDB hands-on

Role & responsibilities: 5-8 years of experience in developing on the ServiceNow platform. Experience with ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, or other related modules. Proven experience in developing ServiceNow applications, including custom workflows, UI policies, business rules, and client scripts. Experience with JavaScript, AngularJS, HTML, CSS, and other web technologies. Familiarity with REST/SOAP API integrations. Certifications: ServiceNow Certified Application Developer (preferred). ServiceNow Certified System Administrator (preferred). ITIL v3/v4 certification (a plus). Skills and Competencies: Strong understanding of ServiceNow best practices and standards. Proficiency in scripting languages (JavaScript, Glide, etc.). Strong problem-solving skills and ability to work under pressure. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational skills and attention to detail.

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA Resource with 5 years experience in ServicNow Development including workflow creation, integration with Ansible/tools What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client's service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working

Minimum Role expectations: .Ideal candidate should have experience working on more than one of the applications listed: ( ITSM , Integration , Portal , GRC IRM , Secops , HRSD , ITOM ) and other custom application development. Collaborate with application teams to design and implement data interfaces with other enterprise application systems Should have good experience in developing integration solutions for multiple ServiceNow modules Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each Develop and manage operational metrics reporting and dashboards Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget Support the development and analysis of customer requirements and assist with the development of user stories Perform application testing Create and maintain system design and operations documentation Excellent communications skills Excellent teamwork skills Experience with use of Agile methodologies for software development Technical Qualifications: ServiceNow Admin certified (CSA) Certified Implementation Specialist ( CIS for any of the modules) Certified Application Developer

The role of a ServiceNow Technical Architect at Wipro Limited involves creating exceptional architectural solution designs and providing thought leadership to enable delivery teams to offer exceptional client engagement and satisfaction. The position is based in Gurgaon and Noida with a total experience requirement of 13+ years. The ideal candidate should have a minimum of seven years of experience in ServiceNow development and architecture. They should demonstrate proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations. Holding certifications such as ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) is highly preferred. It is essential for the candidate to work effectively in a team-oriented, collaborative environment and possess extensive knowledge of retrieving data from RDBMS. Strong interpersonal and oral communication skills, along with a high level of expertise in multiple system environments, are required. The candidate should also showcase proven problem-solving abilities, attention to detail, and quality work output. Domain Separation Experience, a strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages, and demonstrated leadership abilities are essential for this role. The candidate should have strong client-facing and consulting skills. In addition to technical skills, the candidate should focus on competency building and branding. This includes ensuring completion of necessary trainings and certifications, developing Proof of Concepts (POCs), case studies, and demos for new growth areas, and presenting Wipro's point of view on solution design and architecture. The candidate should aim to attain market referencability and recognition through analyst rankings, client testimonials, and partner credits. They should also contribute to Wipro's Thought Leadership by speaking in forums and mentoring developers, designers, and Junior architects for their career development. The desired competencies for this role include Client Centricity, Passion for Results, Learning Agility, Problem Solving & Decision Making, and Effective communication. Wipro is transforming into a modern digital transformation partner and seeks individuals who are inspired by reinvention and constant evolution. The company encourages individuals to design their own reinvention and realize their ambitions. Applications from people with disabilities are explicitly welcome.,

Blue Mantis is currently looking for an experienced ServiceNow Developer to join their team. As the ServiceNow Developer, you will play a crucial role in collaborating with internal teams and clients to develop solutions, provide oversight, direction, and management for platform-related tasks, as well as multiple development projects of varying complexities. Your key responsibilities will include developing, configuring, and customizing the ServiceNow platform to meet business requirements. You will also be responsible for Configuration Management (CMDB), administration of the Knowledge Base and Service Catalog, configuring application fields, forms, views, email notifications, acceptance roles, and access controls. Additionally, you will integrate ServiceNow applications with third-party systems/applications via APIs and provide input for technical documentation updates. Collaboration with cross-functional teams to identify and prioritize business requirements is essential. You will be expected to write clean, efficient, and maintainable code and conduct code reviews and quality control checks to ensure maximum efficiency and productivity. Debugging and fixing technical problems, running test cases for software quality assurance, documenting code and application functionality, and staying updated on emerging trends and technologies in ServiceNow development are also part of your responsibilities. To be successful in this role, you should have a Graduation/Post-Graduation degree in Computer Science, Engineering, or a related field, along with at least 7 years of experience in ServiceNow development. Proficiency in ServiceNow development, including scripting, workflows, and integrations, is required. Familiarity with software development methodologies such as Agile or Waterfall, as well as IT Service Management (ITSM) and IT Operations Management (ITOM) processes, is desirable. Strong problem-solving, analytical, communication, and collaboration skills are essential, along with the ability to work independently and collaboratively. A ServiceNow System Administrator Certification is also required. Blue Mantis is a prominent strategic digital technology services provider with over 30 years of experience in helping clients achieve business modernization through next-generation technologies. Headquartered in Portsmouth, New Hampshire, the company offers digital technology services and strategic guidance to enable clients to adapt and grow rapidly through automation and innovation. Blue Mantis collaborates with more than 1,200 leading mid-market and enterprise organizations across various vertical industries and is supported by the private equity firm, Abry Partners.,

Job Title: ServiceNow CMDB Developer Key Responsibilities: Design and manage new CMDB classes and Configuration Item (CI) lifecycles. Maintain accurate and up-to-date CMDB data and relationships. Implement and enforce CMDB data standards and governance processes. Integrate CMDB with ITSM processes (Incident, Change, Problem, Asset). Manage Application CIs in alignment with CSDM guidelines. Improve data quality through audits, cleansing, and automation. Collaborate with cross-functional teams (Engineering, Cloud, Security) to align CMDB with operational needs. Provide training and support on CMDB processes and best practices. Generate reports and dashboards to monitor CMDB health and KPIs. Ensure compliance with audit requirements and maintain audit trails. Qualifications: 6-8 years of experience in ServiceNow CMDB development. Strong knowledge of ServiceNow platform, CMDB, and ITSM modules. Familiarity with ITIL, especially Configuration and Change Management. Experience with Discovery, Orchestration, and scripting (JavaScript, Business Rules). Background in data governance, quality, and integration. Strong communication and collaboration skills. Experience with SaaS/cloud environments and web technologies (JavaScript, HTML, CSS, XML).

ServiceNow Architect skillset requirements Must Have Create and implement intricate business requirements within the ServiceNow platform. Possess a comprehensive understanding of ServiceNow and demonstrate a track record of delivering solutions using ServiceNow development best practices. Proficiency across all ServiceNow components including but not limited to Client Script, Business Rules, UI Actions, UI flows, Integration Hub, UI Policies, Script Includes, UI Scripts, Script Actions, REST APIs, and Email Notifications. Work experience in an Agile environment utilizing SCRUM methodology. Demonstrate advanced analytical skills and problem-solving abilities, with the capacity to manage multiple tasks and priorities effectively. Exceptional written and verbal communication skills are essential; ability to work autonomously on JIRA stories. A minimum of 5 years of development experience in ServiceNow is required. Candidates should have hands-on experience in multiple modules such as CSM, ITSM, Service Portal, and Virtual Agent. Nice to Have Candidate have experience working on all of the modules Gen AI, Agentic AI, Service Portal, Virtual Agent and complex integrations. 8+ years of working experience on ServiceNow development experience

ServiceNow HRSD product analyst Total Experience- 5-6 years Relevant experience-5 years Detailed Roles & Responsbilities: 5+ years of ServiceNow HRSD product experience, particularly in modules such as Case and Knowledge Management, Employee Center Pro, Employee Journeys, & Integrations Experience delivering global enterprise HR solutions that can scale Understand how ServiceNow HRSD product integrates with other Enterprise Solutions like Workday, SAP, SilkRoad etc Understand how ServiceNow HRSD product is used to improve the overall Employee Experience Experience evaluating solution options to solve business problem with ServiceNow solutions Ability to gain alignment between the technology and business strategy by proactive partnering at all levels Ability to use data and analysis to drive decision-making Outstanding communication and facilitation skills Demonstrated ability to complete multiple tasks under pressure Maintains a positive attitude & thrives in ambiguous work environment Mandatory Skills: ServiceNow Certified Implementation Specialist (CIS) HRSD certifications Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Master's degree preferred Advanced certifications in project management (e.g., PMP, Agile certifications) or HR management (e.g., SHRM, PHR/SPHR) are a plus Experience in IVR or Employee Document Management is a plus Familiarity with configuration of ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and agent workspace, table management, performance analytics. Familiarity with HR analytics and reporting tools for measuring HR performance and employee satisfaction.

Servicenow HRSD Architect Total exp- 8-10+ years Relevant Exp-8+ years Shift timings- Regular Key Responsibilities: Design and Develop OOTB and custom application on ServiceNow platform Responsible for design and architect of HRSD application like HR case management, Enterprise On-boarding, HR integrations, Employee centre, HR taxonomy(etc. The developer will be involved in developing and maintaining Processes on the ServiceNow platform and will need excellent knowledge of Service Portal setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc. Documentation of new and existing process Experience and Skills Required: About 5-6+years of experience in developing application using ServiceNow platform Development & administration ) Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS etc Experience with Now mobile app. Experience in extensive cross-browser testing and support. Hands on ServiceNow integration experience using Web Service, SOAP /REST. An appreciation of supporting production systems and end users. Exceptional problem-solving skills, strong analytical & debugging skills. Understanding of software development processes Nice to Have : ServiceNow certified HR Implementation Specialist Adherence to agile development methods like SCRUM Mandatory Skills: ServiceNow HRSD developer, HRSD Design , ServiceNow integration experience using Web Service, SOAP /REST.

Servicenow HRSD Architect Total exp- 8-10+ years Relevant Exp-8+ years Shift timings- Regular Key Responsibilities: Design and Develop OOTB and custom application on ServiceNow platform Responsible for design and architect of HRSD application like HR case management, Enterprise On-boarding, HR integrations, Employee centre, HR taxonomy(etc. The developer will be involved in developing and maintaining Processes on the ServiceNow platform and will need excellent knowledge of Service Portal setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc. Documentation of new and existing process Experience and Skills Required: About 5-6+years of experience in developing application using ServiceNow platform Development & administration ) Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS etc Experience with Now mobile app. Experience in extensive cross-browser testing and support. Hands on ServiceNow integration experience using Web Service, SOAP /REST. An appreciation of supporting production systems and end users. Exceptional problem-solving skills, strong analytical & debugging skills. Understanding of software development processes Nice to Have : ServiceNow certified HR Implementation Specialist Adherence to agile development methods like SCRUM Mandatory Skills: ServiceNow HRSD developer, HRSD Design , ServiceNow integration experience using Web Service, SOAP /REST.

Servicenow HRSD Architect Total exp- 8-10+ years Relevant Exp-8+ years Shift timings- Regular Key Responsibilities: Design and Develop OOTB and custom application on ServiceNow platform Responsible for design and architect of HRSD application like HR case management, Enterprise On-boarding, HR integrations, Employee centre, HR taxonomy(etc. The developer will be involved in developing and maintaining Processes on the ServiceNow platform and will need excellent knowledge of Service Portal setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc. Documentation of new and existing process Experience and Skills Required: About 5-6+years of experience in developing application using ServiceNow platform Development & administration ) Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS etc Experience with Now mobile app. Experience in extensive cross-browser testing and support. Hands on ServiceNow integration experience using Web Service, SOAP /REST. An appreciation of supporting production systems and end users. Exceptional problem-solving skills, strong analytical & debugging skills. Understanding of software development processes Nice to Have : ServiceNow certified HR Implementation Specialist Adherence to agile development methods like SCRUM Mandatory Skills: ServiceNow HRSD developer, HRSD Design , ServiceNow integration experience using Web Service, SOAP /REST.

ServiceNow Developer Total Experience-5 years Relevant Experience- 3 years Detailed Roles & Responsibilities: Requirements gathering Solution Design Impact assessment on new solutions configuration changes Configuring scripts Configuring the catalog forms and workflows Build integrations System integration testing and unit testing UAT support Production rollout and verification Implementing automations Mandatory skills- ServiceNow ITSM & Integration

Duties: A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Skills: Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Previous experience working with the ServiceNow platform (Service/Project Management, SLA Management, Service Catalog, Customer Service Management, Workflows & Approvals) Experience troubleshooting web application Experience in troubleshooting Java Script Code. Excellent communication skills (verbal and written) Education: Must have bachelors degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer facing technical support (Web based products or e-commerce preferred) 2+ years of ServiceNow Development/Admin Experience is mandate

What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Skills: Required Skills: Must have bachelors degree in Computer Science or related field (or equivalent degree and experience) Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Basic understanding of Object-oriented programming, Java, REGEX Basic knowledge of the components in a web applications stack. Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience troubleshooting web application Experience in troubleshooting Java Script Code. Excellent communication skills (verbal and written) Desired Skills Familiarity with Eclipse IDE would be good. Previous experience in ITSM Implementation Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable. Experience providing SaaS support is desirable. . This will be a HYD2 shift – 1pm to 10pm.

Roles and Responsibilities Design, develop, test, and deploy ITSM solutions on ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and implement automation using HTML and CMDB. Develop custom workflows, business rules, and integrations to meet client needs. Troubleshoot issues related to ITSM processes and provide technical support as needed. Ensure compliance with industry standards (ITIL) for IT service management. Desired Candidate Profile 5-10 years of experience in ITSM development with expertise in ServiceNow platform. Bachelor's degree in Any Specialization (B.Tech/B.E.). Master's degree in Any Specialization (M.Tech). Strong understanding of HTML programming language for building custom applications. Experience working with CMDB tools for asset management.

This is a unique opportunity for you to steer your career in a new direction and lead multiple teams towards success at one of the world's premier financial institutions. As the Manager of Software Engineering at JPMorgan Chase in the Digital Workflows (ServiceNow Development) division, you will oversee a dedicated team responsible for a custom ServiceNow technology infrastructure hardware asset management application. Your role will involve managing day-to-day implementation activities, identifying and escalating issues, and ensuring that your team's work aligns with compliance standards, business requirements, and tactical best practices. Your responsibilities will include providing guidance to your software engineering team on daily tasks and activities, establishing overall expectations for team output and collaboration, anticipating dependencies with other teams to meet business requirements, managing stakeholder relationships, and ensuring compliance with standards and requirements. Additionally, you will foster a culture of diversity, equity, inclusion, and respect within the team, prioritize diverse representation, and demonstrate the ability to prioritize and execute effectively, maintain stability under pressure, and collaborate across multiple teams. To be successful in this role, you should have formal training or certification in software engineering concepts with at least 5 years of applied experience, along with coaching and mentoring experience. You should possess an understanding of best practice configuration principles within ServiceNow, advanced ServiceNow certifications like Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), hands-on experience leading a team in ServiceNow platform configuration, excellent customer relationship skills, and expertise in automation, continuous delivery methods, and the Software Development Life Cycle. Furthermore, proficiency in Agile or Scaled Agile methodologies, advanced knowledge of agile methodologies such as CI/CD, Application Resiliency, and Security, and experience in leading technology projects and managing technologists are essential for this role. Preferred qualifications include in-depth knowledge of the financial services industry and their IT systems. If you are a certified ServiceNow software engineer with a strong background in scripting, based in Bangalore, and possess the necessary qualifications, capabilities, and skills outlined above, we encourage you to apply for this exciting opportunity to lead a dynamic team and drive innovation in the digital workflows domain.,