Experience- 4+ yearsQualification: BE / B. Tech CS/EC or MCA JD-Full stack J2EE Application design, development and testing experience using Spring/Spring-boot framework for 4 - 6 years is a mustMust have Core Java programming knowledge with good algorithm development experienceSpring boot Microservices / Angular Development and deep knowledge PostgreSQL and MongoDB integration also recommended to have.Experience working with JSP / Servlet and Java script / typescript are a plus

Position : L1 Network Security Engineer Payroll: Renovision Automation Service Pvt LtdLocation : AhmedabadShift : Rotational shiftsBudget : 5 LPA CTC Job Summary:We are seeking a skilled L1 Network Security Engineer to support, manage, and troubleshoot network security devices and configurations across multiple platforms including Palo Alto Networks, Check Point, Fortinet (FortiGate SD-WAN), and Cisco ASA. The candidate will work closely with the L2/L3 team and clients to ensure optimal security infrastructure performance and incident resolution. Key Responsibilities:· Palo Alto Networkso Manage and troubleshoot firewall policies, objects, NAT, and security profiles.o Configure and maintain routing protocols (OSPF, BGP, EIGRP).o Implement and monitor VPNs (site-to-site, remote access).o Manage URL filtering and threat prevention features. · Check Point Firewallso Configure and support VPN tunnels.o Monitor and maintain IPS and Anti-Bot/Anti-Virus (APT) functionalities.o Apply policy updates, monitor logs, and escalate complex issues as needed. · Fortinet FortiGate (SD-WAN)o Configure and manage FortiGate firewalls including SD-WAN policies and rules.o Handle WAN link health monitoring, load balancing, and failover configuration.o Monitor UTM features and log analysis. · Cisco ASAo Manage firewall rules, NAT, and VPN (IPsec/SSL) configuration.o Perform basic troubleshooting and support failover scenarios.o Maintain configuration backups and policy documentation. · Participate in security audits and compliance-related tasks as required.· Proactively monitor device health, logs, and alerts using management tools.· Perform regular policy and configuration reviews, updates, and backups.· Assist in incident response and RCA related to firewall or security events.· Apply firmware/OS upgrades and security patches across devices.· Document configurations, changes, and troubleshooting steps in detail.· Coordinate with L2/3 teams and OEM support (TAC) for escalated issues.· Work in shifts or on-call rotations as per business needs.· Financial Domain Knowledge: Candidates with past working experience in financial companies (preferably retail banking) are preferred. Technical Skills Required:· Hands-on experience with:o Palo Alto firewalls (PAN-OS, Panorama)o Check Point (SmartConsole, Gaia OS)o Fortinet FortiGate (FortiOS, SD-WAN features)o Cisco ASA (ASDM, CLI)· Strong knowledge of:o Routing protocols (OSPF, BGP, EIGRP)o VPN technologies (IPsec, SSL)o Web/content filtering, IPS/IDS, and APT protectiono Strong understanding of IPS/WAF/DNS/SSLO/load balancer. · Technical Skills:o Good level of understanding of DCLAN and routing switching technologies.o Familiar with security best practices, logging, and STEM integration. Qualifications:· Bachelor’s degree in Computer Science, IT, or a related field.· Vendor certifications preferred:o PCNSE (Palo Alto)o CCSA/CCSE (Check Point)o NSE 4 or above (Fortinet)o CCNP Security or CCNA Security (Cisco)· Minimum 1-2 years of hands-on experience in a network security operations or support role. Soft Skills:· Strong problem-solving and analytical skills.· Excellent communication and documentation abilities.· Willingness to work in rotational shifts or on-call support, if needed.· Team-oriented and customer-focused attitude. RegardsKirti Rustagihr1@raspl.com

Role: Talent Acquisition (TA) Fresher – MBA GraduateLocation: Mahape, Navi Mumbai We are looking to onboard a dynamic MBA fresher with a keen interest in Talent Acquisition (TA) for our team based in Mahape, Navi Mumbai. The ideal candidate should have completed their MBA from a reputed institute, possess excellent communication skills, and have completed at least one internship in Talent Acquisition or related HR functions. JD: MBA in HR (or related specialization) from a reputed collegeInternship experience in Talent Acquisition / Recruitment is a mustStrong verbal and written communication skillsEagerness to learn and grow within the HR domainMust be currently based in Navi Mumbai or willing to relocateAssist in end-to-end recruitment processesSourcing candidates through various channelsScreening resumes and conducting initial HR interviewsCoordinating with hiring managers for interview schedulingMaintaining recruitment databases and reports With regards,Dixita Uppaldixita@raspl.com

Experience- 8-10 years Location- Pune, Mumbai, Bangalore, Noida, Chennai, Coimbatore, Hyderabad JD- Databricks with Data Scientist experience · 4 years of relevant work experience as a data scientist · Minimum 2 years of experience in Azure Cloud using Databricks Services, PySpark, Natural Language API, MLflow · Experience designing and building statistical forecasting models. · Experience in Ingesting data from API and Databases · Experience in Data Transformation using PySpark and SQL · Experience designing and building machine learning models. · Experience designing and building optimization models., including expertise with statistical data analysis · Experience articulating and translating business questions and using statistical techniques to arrive at an answer using available data. · Demonstrated skills in selecting the right statistical tools given a data analysis problem. Effective written and verbal communication skills. · Skillset: Python, Pyspark, Databricks, MLflow, ADF Show more Show less

Experience- 8+ years Work Mode- 5 days WFO JD- ü Designing automation processes as per the operational needs of a business process. ü Create reusable components, frameworks, and best practices to streamline bot development. ü Develop bots to meet the defined design/solution approach. ü Develop advanced bots leveraging features like IQ Bot, Bot Insight, Document Automation and Automation Anywhere Robotic Interface (AARI) for intelligent automation. ü Collaborate with business analysts to refine processes for RPA implementation. ü Build, configure, evaluate, and deploy scalable bots using Automation Anywhere tools. ü Optimize bot performance by finetuning workflows, minimizing execution time, and reducing resource usage. ü Leverage advanced Automation Anywhere features, such as: Ø IQ Bot and/or Document Automation for document processing, intelligent data extraction, conversion to structured usable data. Ø Bot Insight for real time analytics and reporting. Ø AARI for human bot collaboration. Ø Control Room APIs for web-service based interaction with other systems. Ø Workload Management (WLM) for large data set processing with multi-bot architecture. ü Integrate bots with external systems using APIs, databases, and other third-party tools. ü Ensure quality of bot components by performing end-to-end unit testing. ü Prepare detailed documentation of deployment runbook capturing all details like Queue-Asset information, machine settings, in-scope application information, etc. Able to support and drive change management of developed bots as per new requirements. Show more Show less

Vulnerability Assessment Consultant (Tenable) Exp :- 3-5 Yrs Location : Noida Job Description: Vulnerability Assessment and Analysis Review and triage vulnerability findings from scanners, threat intelligence feeds, penetration tests, and audits. Correlate vulnerabilities with affected assets and assess potential business impact. Mitigation Planning and Execution Work with system and application owners to prioritize and implement mitigation strategies, patches, or configuration changes. Track remediation progress and validate fixes via rescans or manual checks. Package management (e.g., yum, apt, zypper). Disabling unnecessary services and users. Managing iptables, firewalld, or ufw. Managing file and service permissions. Implementing least privilege policies. Enforcing strong authentication and account lockout policies. Correlating vulnerabilities with known exploits in the wild. Reporting and Documentation Maintain dashboards and manual reports detailing open, resolved, and overdue vulnerabilities. Prepare vulnerability metrics for executive reports and audit support Collaboration and Stakeholder Engagement Act as the point of contact between InfoSec and IT Infrastructure, Cloud, DevOps, and Application teams for vulnerability-related matters. Escalate unaddressed vulnerabilities and risks to management and risk owners. Knowledge to Tenable Nessus will be an added advantage. Optional Skills Scripting (Bash, PowerShell, Python): Automate remediation or reporting. Ansible/Chef/Puppet/Salt: Infrastructure as Code for hardening or patching. SIEM Integration: Correlate vulnerability findings with security logs. Regards Kirti Rustagi hr1@raspl.com Show more Show less

Experience- 8+ years Education : BE/BTECH/BCA/MCA JD- User and group management AD Object recovery procedure AD OU structure AD permission delegation AD recycle bin configuration. Password policy configuration (Domain and FGPP) Domain Controllers promotion and decommission procedure. Time configuration of PDC emulator and other DC's Replication topology Process to create OU DNS and it's configuration details like scavenging, DNS forwarders, conditional forwarders. GPO Config and management procedure/GPO Delegation/GPO Export GPOs backup and restore procedure. Group policy troubleshooting Backup and restore. FSMO role management and troubleshooting Trust management and troubleshooting Show more Show less

Role: Junior IT Manager Location: Dehradun or Raichak Experience: 5+ years in Hotel IT CTC : 8 to 8.5 LPA Mandate Skills: 5+ years experienced as IT Person in Hotel Industries having good working knowledge on OPERA PMS at his current employment. JD: Must be well versed with Art of Hospitality traits. Managing the portfolio of application systems software, hardware, and infrastructure part of telecommunicate action systems for the unit. Must be well versed with Systems and Applications used in Hospitality domain including OPERA PMS, POS, Financial Applications, Guest Services Applications etc. Must have a thorough understanding of Networks, Virtualization and Cloud. Must have a thorough understanding of the Servers and End computing devices and MDM. Must be abreast of MIS procedures so as to keep relevant stakeholders well informed of IT Initiatives and policies. With regards, Dixita Uppal dixita@raspl.com Show more Show less

Role : L3 Server Administrator (Lead position) Location : Gurgaon (Onsite) Education : BE/BTECH/BCA/MCA Relevant Experience : 8-10 years CTC Budget : 12 to 14 LPA (Appx.) Notice : Immediate - 15 days Job Descriptions :- User and group management AD Object recovery procedure AD OU structure AD permission delegation AD recycle bin configuration. Password policy configuration (Domain and FGPP) Domain Controllers promotion and decommission procedure. Time configuration of PDC emulator and other DC's Replication topology Process to create OU DNS and it's configuration details like scavenging, DNS forwarders, conditional forwarders. GPO Config and management procedure/GPO Delegation/GPO Export GPOs backup and restore procedure. Group policy troubleshooting Backup and restore. FSMO role management and troubleshooting Trust management and troubleshooting Regards Kirti Rustagi hr1@raspl.com Show more Show less

Position: Cyber Security Expert Experience: 10-18 years Company: Confidential (FTE) Location: Delhi-NCR Budget: 30-35 LPA Certification Required: CISA/CISSP/CISM Cyber security expert: Client wants someone who has hand-on experience on below mentioned technologies. · Ensure that the Client IT systems are secure, efficient, and compliant with relevant regulations and industry standards. · Responsibility & Work Profile will include: Understanding the Project Requirements, Technical Specifications & Scope of work. Designing & Maintaining Security Compliant IT Infra Architecture & Systems. · Audits: Conducting thorough audits of IT systems, processes, and controls to identify weaknesses, vulnerabilities, and areas for improvement in Design. · Risk Assessment: Assessing the risk associated with IT systems and identifying potential threats to data integrity, confidentiality, and availability. · Compliance Management: Ensuring that IT systems and processes comply with relevant laws, regulations, and industry standards & all respective SoPs are security audited and compliant. · Support in preparation of ATP document, SoP document etc. · Security Management: Implementing and maintaining effective security measures to protect the DC-DR & Remote Site's IT assets from cyber threats, including malware, phishing, and unauthorized access & other types of cyber-attacks. Ensuring Security Controls w.r.t SoPs. · Controls Evaluation: Evaluating the effectiveness of existing IT controls and recommending enhancements or new controls to mitigate risks and improve security posture. · Report Generation: Preparing detailed audit reports documenting findings, recommendations, and remediation plans for management and stakeholders. · Training and Awareness: Providing training and awareness programs to educate employees about IT security best practices and compliance requirements. · Continuous Monitoring: Monitoring IT systems and processes continuously to detect and respond to security incidents and compliance breaches in a timely manner. · Collaboration: Collaborating with other departments, to address IT-related risks and compliance issues effectively. Support in VAPT. · Facilitate the smooth integration of additional planned security solutions (such as AntiAPT Solutions, HIDS/HIPS, ZTA etc), suggest the sufficient RU space & inputs for Racking Stacking design and Intelligent cabling for these futuristic requirements. · Overall, the position will play a crucial role in helping Client to maintain the integrity, confidentiality, and availability of their information systems while ensuring compliance with regulatory requirements and industry standards & best practices. Regards Kirti Rustagi hr1@raspl.com Show more Show less

Role: Receptionist Experience: 3+years Location: Aerocity, Delhi Education: Graduate JD: Respond to general enquiries via phone, email, or in person. Serve as the primary point of contact for guest enquiries Maintain visitor logs and issue visitor badges as required. Answer, screen, and forward incoming phone calls professionally and promptly. Take accurate messages and ensure timely delivery. Handle correspondence, including letters, emails, and packages. Perform general clerical duties, such as photocopying, scanning, and filing. Maintain office supply inventory and place stationery orders as needed. Prepare and distribute documents, reports, and office communications. Keep track of office maintenance requests. Coordinate catering for meetings and events. Provide logistical support for office employees. Operate office equipment, such as printers, fax machines, and phone systems. Skills: Microsoft Excel, Power Point, Word, Outlook, Communication Skills. Organizational Skills Professionalism & Dependability With regards, Dixita Uppal dixita@raspl.com Show more Show less

L1/L2 Security Incident Analyst Experience - 3+ years Location - Delhi Shifts - Rotational Shifts Budget - 6-8 LPA Position Overview The L1 Security Incident Analyst is responsible for the initial monitoring, detection, and reporting of security incidents. This role is crucial for ensuring the timely identification and escalation of potential threats. Key Responsibilities (ArcSight-Focused) Perform 24x7 Eye-on-Glass monitoring using ArcSight ESM and Logger as part of a rotating shift schedule. Monitor, analyze, and triage security alerts and events generated by ArcSight SIEM to identify potential threats. Conduct initial incident analysis by reviewing correlated events, logs, and active channels in ArcSight ESM . Escalate incidents to L2 analysts based on ArcSight correlation rule triggers, event severity, and impact assessment. Document incident details , investigation steps, and response actions within the incident management platform , referencing event data from ArcSight. Assist in maintaining and tuning ArcSight SmartConnectors , filters, and active channels for effective data ingestion and visibility. Support the continuous optimization of ArcSight content (e.g., rules, dashboards, use cases) to improve threat detection capabilities. Contribute to security awareness initiatives by providing inputs on observed trends or recurring issues from ArcSight alerts. Participate in a 24x7 shift roster ensuring consistent monitoring and timely response to security incidents across all time zones. Regards Kirti Rustagi hr1@raspl.com Show more Show less

Please find below the job description for the NAC resources requirement: Position : NAC Resource (Level 2) Experience : 5–6 years Number of Resources : 2 JD: The resource shall be able to manage and handle all the activity , support w.r.t. force scout NAC. Deploying, configuring, and maintaining the NAC system. Implementing and enforcing security policies based on device posture and user identity. Managing user accounts, groups, and access permissions. Troubleshooting and resolving issues with the NAC system. Managing exceptions to security policies. Ensuring compliance with security standards and regulations. Integrating the NAC system with other network infrastructure, authentication, and authorization tools (e.g., Active Directory, IAM, SIEM). Monitoring the NAC system for potential security breaches or issues. Generating reports on network access and security events. Documenting NAC policies and procedures. Ability to troubleshoot and resolve network and security issues. Strong analytical skills for identifying and addressing security threats. Ability to communicate effectively with technical and non-technical users. Experience in network security with a focus on NAC. Experience in managing NAC solutions. Regards Kirti Rustagi hr1@raspl.com Show more Show less

Role: SOAR Admin L3 Experience: 5-8 years Location: Gurgaon Shifts: Rotational Shifts Immediate joiners only Budget: As per market Desirable Tool Hands-On: ArcSight SOAR Role Requirement: Platform Administration Playbook Creation Automation Development Integration Management with supporting technologies Threat Intelligence Integration Good written & verbal communication & presentation skills Strong leadership and communication skills. Education: Bachelor’s degree in computer science, Information Security, or related field (or equivalent work experience). Certifications: Intermediate to advanced certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), or equivalent preferred. Regards Kirti Rustagi hr1@raspl.com Show more Show less

Role: Wintel L2 Engineer Location: Mahape, Navi Mumbai Experience: 6+years Budget: 7 to 8 LPA JD: · Basic Knowledge of Active Directory Replication and troubleshooting · Basic knowledge of Active Directory User and Permission Management and troubleshooting. · Basic Knowledge of Active Directory, Share management, and Troubleshooting · Basic Knowledge of Active Directory Group Policy and troubleshooting · Basic Knowledge of File and Print Management and troubleshooting · Expert knowledge in Exchange 2003, 2007, 2010 and 2013 · Must have a minimum of 4 years working experience and intimate proficiency with Microsoft Exchange 2003, 2007 and 2010 administration and troubleshooting in a large-scale multi-site environment. · Expert knowledge in supporting, maintaining and administering core Microsoft technologies, including Windows Server 2003 to Windows Server 2019 · Must have skills in deploying Exchange in a large enterprise environment. · Knowledge of Exchange Hardening. · Must Have Knowledge of Server OS and Application monitoring through Event Viewer. · Expert knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP. · Expert knowledge of mail flow and third-party smart host filtering. · Expert knowledge of Outlook and OWA configuration and troubleshooting · Expert knowledge in Troubleshooting issues by checking Exchange Logs and Windows Event Logs · Basic knowledge in a clustered environment (Windows Cluster / DAG) · Expert knowledge in Backup Application concerning Active Directory and Microsoft Exchange 2007, 2010. 2013 and 2019. · Knowledge on scripting will be an added advantage. · Must have excellent written and oral communication skills with the ability to share knowledge with team members. · Must have an aptitude to work on complex issues. · Excellent client-facing and handling skills. Special skills / Certifications /Requirements (if any): MCITP, MCSE or MCSA With Regards, Dixita Uppal dixita@raspl.com Show more Show less

Experience- 5+ years Location- Noida, Mumbai, Pune, Bangalore, Chennai, Coimbatore Mandatory Skill- Oracle Apps, PLSQL, Oracle Forms, Oracle Reports,P2P cycle and SCM module experience, R12 Experience JD- 6-7 years’ experience as Technical Consultant · Experience in Procurement Module (PO,INV,AR). · Experience in RICE components developments ( Report, Interfaces, Conversions and Extentions ) · Experience in Oracle Forms development · Experience in Documentation for Project developemnt life cycle. · Experience in Version controlling tools, Migration tools and Schedulars. · Experience in Oracle Alerts, Workflow basics and Perfoamance tuning. · Experience in basic setups for user, buyer access and approval authority · Understanding on Multi Org structure. · Experience in 11i and R12. · Supporting functional, integration testing and UAT Experience · Understanding of Supply Chain and Procurement concepts · Strong experience on implementing Oracle e-Business in the capacity of technical consultant · Strong execution experience on RICEFW · Previous experience on the following modules is a plus · Inventory, PO and AR Competencies Must · Exposure to the main business functions in large-scale companies · Good communication skills · Business level of English · Flexibility, availability and ability to travel · Positive attitude · General administration, Development, and Quality culture · Responsibility, accountability, authority, credibility, and integrity · Intercultural awareness Plus · Experience with US clients · Experience in change management Show more Show less

Experience- 6+ years Location- Noida/ Chennai/ Bangalore/ Pune/ Hyderabad Job Responsibilities: • 4+ Years of experience in ServiceNow development. • MSP / Domain Separation development experience is must. • Responsible for recommending and developing technical solutions on the ServiceNow platform to satisfy the business needs. • The ideal candidate can apply good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process • Users Integrate ServiceNow with other systems using Standard protocols • Performance management aspiration management of ServiceNow developers • Manage customer expectations and solutions drive customer calls individually • Support other developers in their work to integrate existing systems with ServiceNow • Drive internal improvement initiatives for ServiceNow practice to improve quality and efficiency • Provide best practice while designing solutions and developing at platform and code level • Perform necessary development to support the needs of the users Required Skills: • ITSM Module of ServiceNow • ITOM Module of ServiceNow • Coding experience in ServiceNow. • Domain Separation development experience. Preferred Certifications: • ITIL V3 Foundation • ServiceNow – CSA & CIS Show more Show less

Job Title: L3 SOC Lead Location: Kolkata Job Description We are urgently looking for an experienced L3 SOC Lead to join the Security Operations Center (SOC) team at UCO Bank. The ideal candidate will have extensive experience in SOC operations and security management tools, and will be responsible for leading the SOC team to monitor, detect, analyze, and respond to cybersecurity threats and incidents effectively. Key Responsibilities Lead and manage the SOC team for continuous monitoring, detection, and response of security incidents. Oversee SOC operations to ensure timely and effective incident management. Perform advanced analysis and investigation of security events and incidents. Develop and implement SOC processes, procedures, and escalation mechanisms. Collaborate with cross-functional teams for threat intelligence sharing and incident remediation. Manage and optimize security tools including SIEM, DLP, WAF, DAM, and others. Conduct periodic security assessments and audits to ensure compliance. Provide technical guidance and mentorship to SOC analysts. Prepare reports and communicate SOC metrics, incident trends, and risk posture to management. Required Skills and Expertise Strong hands-on experience with the following Security Tools: ArcSight (SIEM) Data Loss Prevention (DLP) Web Application Firewall (WAF) Database Activity Monitoring (DAM) Network Behavior Analysis (NBA) Privileged Identity Management (PIM) AlgoSec (Security Policy Management) Anti-Malware Solutions Cisco HyperFlex Infrastructure (HCI) Tenable (Vulnerability Management) Expertise in analyzing and responding to cybersecurity threats and incidents. In-depth knowledge of security frameworks, threat intelligence, and incident response. Proven experience in leading SOC operations and teams. Strong understanding of networking, system security, and endpoint protection. Education & Certifications Bachelor’s or Master’s degree in Computer Science or related field (BE/B.Tech/MCA/BCA/MSc/BSc). Relevant professional certifications (mandatory): CISA / CISSP / CISM or Any OEM certification in IT Security (e.g., Certified Ethical Hacker, GIAC, etc.) Experience 5-7 years of relevant experience in SOC operations. Prior experience leading a SOC or security team will be preferred. Show more Show less

Job Title: L3 SOAR Administrator – ArcSight SOAR Expert Location: Gurgaon Experience: 5+ years (Minimum 2+ years in SOAR administration) Position Type: Full-Time Department: Cybersecurity / Security Operations Centre (SOC) Budget: 18-20 LPA Role Overview: We are seeking an experienced and skilled L3 SOAR Administrator with hands-on expertise in ArcSight SOAR to lead the administration and enhancement of our SOAR platform. The candidate will be responsible for ensuring platform stability, developing advanced playbooks, integrating threat intelligence feeds, and enabling seamless automation across SOC tools and processes. Key Responsibilities: SOAR Platform Administration: Manage and maintain the ArcSight SOAR platform, ensuring high availability and performance. Oversee upgrades, patching, and system optimization. Playbook Creation & Management: Design, develop, and maintain complex automated playbooks for incident response and security operations. Optimize existing playbooks based on evolving threat scenarios and feedback from L1/L2 teams. Automation Development: Develop automation scripts and workflows to enhance SOC efficiency. Utilize Python, REST APIs, and built-in SOAR capabilities to build scalable automations. Integration Management: Integrate ArcSight SOAR with various security technologies including SIEMs, EDRs, firewalls, threat intel platforms, ticketing systems, and email gateways. Ensure seamless bi-directional communication across platforms. Threat Intelligence Integration: Configure and maintain ingestion of external and internal threat intelligence feeds into SOAR. Automate enrichment and correlation of indicators of compromise (IOCs). Required Skills & Qualifications: Minimum 5-8 years of experience in a security operations center (SOC) or incident response role.. Proven expertise in ArcSight SOAR (formerly Micro Focus SOAR). Strong knowledge of security operations processes , incident response lifecycle, and threat hunting techniques. Good understanding of SIEM (ArcSight, Splunk, etc.), EDR (CrowdStrike, SentinelOne), and other security tools. Familiarity with MITRE ATT&CK framework and threat intel feeds. Good written & verbal communication & presentation skills Bachelor’s degree in computer science, Information Security, or related field (or equivalent work experience). Intermediate to advanced certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), or equivalent preferred. Strong leadership and communication skills. Regards Kirti Rustagi hr1@raspl.com Show more Show less

Role: RIM L2 ( Desktop+ Server) Experience: 3+years Location: Thane Salary: 4 to 4.5 LPA JD: Provide Level 2 support for desktop-related issues (hardware, software, OS, peripherals) Troubleshoot and resolve incidents escalated from L1 support Manage and maintain Windows Servers (basic tasks like user account creation, shares, permissions) Monitor system performance and health; escalate server issues as needed Perform software installations, upgrades, and patch management Handle Active Directory and basic network configurations Support remote users via remote access tools Maintain incident tickets and documentation using ITSM tools With regards Dixita Uppal dixita@raspl.com Show more Show less