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1.0 - 4.0 years
1 - 4 Lacs
patna, bihar, india
On-site
Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feedback on company's as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimization Ensure profitabilit...
Posted 1 day ago
5.0 - 6.0 years
5 - 6 Lacs
ranchi, jharkhand, india
On-site
Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimisation Ensure profitabilit...
Posted 1 day ago
1.0 - 4.0 years
1 - 4 Lacs
mumbai, maharashtra, india
On-site
Responsibilities & Key Deliverables To manage good relationship with MKA customers To resolve issues within TAT To establish perfomance of vehicle among MKA customers To analyse the technical complaints of the vehicle in the field Coordinate to rectify defects in vehicles / overhaul aggregates with other zone/ dealer Feed back on companys Service Warranty/ Goodwill request to raise in specifc product concerns Product issues to highlight to reporting manager if specific to perticular customer Ensuring uptime gauranty Fixed cycle visit to MKA with data on vehicle performance, B/D Analysis Training to fleet manager and driver training Arranging service check up camp Update to customers on Polic...
Posted 1 day ago
3.0 - 9.0 years
3 - 9 Lacs
patna, bihar, india
On-site
Responsibilities Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimisation Ensure profitability ...
Posted 1 day ago
10.0 - 15.0 years
12 - 18 Lacs
navi mumbai
Work from Office
Job Role & Responsibilities Directs and Monitors all Dealership Management or Supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals. Plans dealership operations for the coming year and submits to the management for approval. Hires, trains and motivates all dealership department managers. Meets with the floor controller/office manager monthly to review departmental forecasts for consistency with the annual forecast. Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance. Monitors the daily operating control (DOC), recommending improved courses of ac...
Posted 1 week ago
10.0 - 12.0 years
6 - 9 Lacs
vasai, virar
Work from Office
India's No:1 Magnitic Drilling Machine Service Manager Location: Nallasopara Experience: Minimum 10 Years Age Limit: Up to 40 Years Qualification: BE / Diploma in Electrical / Mechanical Job Description We are looking for a highly experienced Service Manager to lead our All-India Service Operations . The ideal candidate should have strong leadership skills, technical knowledge, and the ability to manage after-sales service functions effectively. Key Responsibilities Lead, supervise, and motivate the All-India Service Team . Oversee FOC (Free of Charge) and Non-Warranty service operations . Provide after-sales service support to Sales & Service teams. Ensure customer satisfaction by resolving...
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
bengaluru
Work from Office
Role & responsibilities : Reviewing new agreements and verifying customer assets, associated service products, and material requirements. Planning the execution of existing agreements, reviewing job costs such as labor, material, and other expenses to ensure estimated profitability, applying agreed increases, and issuing notifications. Running the Agreement Due for Renewal report weekly and notifying branch management of agreements needing a more in-depth review on scope and price during renewal. Arranging sub-contractor services and equipment. Triggering the need for requisitions/purchases through Branch Admin. Generating service requests and assigning technicians. Reviewing charge lines of...
Posted 2 weeks ago
12.0 - 20.0 years
25 - 40 Lacs
navi mumbai
Work from Office
KONE India is part of KONE, one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day, millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow experience to those using our equipment in residential and office buildings, hotels, public transportation sites, hospitals, shopping malls and many special buildings What we are looking for? A competent service management professional accountable for managing the scope, schedule and budget of the assigned region. Regional Service Manager mentors and coaches the west re...
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
chennai
Work from Office
Responsibilities: * Conduct field surveys & server configurations. * Provide on-site engineering services. * Install servers, perform service maintenance. * Execute field support, ops & jobs with excellence. Annual bonus Health insurance Provident fund
Posted 2 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
bengaluru
Work from Office
Field TrainerPurplle Stores & EBOs On-site In Office Qualifications: Any Graduation Years of Experience: 4 years of on-floor hands-on retail training About The Role As a field trainer you will be aligned with our on-ground retail sales & Ops teams to monitor and deliver on common objectives through diligently following the training path that has been charted centrally and fully participate in executing the Learning and Development activities for our Beauty advisors and ASM/ SMs Fully participate in developing and delivering training material for beauty productsMakeup, Skincare, fragrances and accessories, focusing on product knowledge, selling techniques, and brand values, Facilitating engag...
Posted 2 weeks ago
3.0 - 6.0 years
6 - 10 Lacs
mumbai
Work from Office
Sourcing/Production AM/Manager Demand and Capacity Planning: Analyze manufacturing demand (STRs) to determine requirements across all factories, Identify unmet demand and capacity constraints Develop and execute reallocation strategies considering freight and manufacturing limitations to create a balanced Manufacturing Plan, Manufacturing Plan Finalization: Finalize the Manufacturing Plan, ensuring alignment with business goals, Communicate the plan effectively to key stakeholders, including Factory and Procurement teams, Daily Production Oversight: Review and monitor daily production plans from each factory to ensure alignment with operational cycles and overall supply chain objectives, Per...
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
bareilly, uttar pradesh
On-site
You are a talented professional with a blend of technical skills, business excellence, team management, training, customer service, and coordination abilities. In this managerial role for a specified territory, you will be responsible for managing channels (dealers/authorized service points) and customers (farmers) from product installation to post-warranty issues. Your key responsibilities include: - Ensuring a customer-centric approach - Quality product installation - Timely and quality tractor service - Resolving customer grievances through various channels - Handling product complaints and providing feedback to the plant headquarters - Retaining customers under warranty and post-warranty...
Posted 2 weeks ago
8.0 - 12.0 years
8 - 10 Lacs
hyderabad
Work from Office
Responsibilities: Service Operations Management: Oversee end-to-end service operations across Telangana for BLDC Kuhl Fans. Ensure timely resolution of customer complaints and service requests. Monitor service KPIs and drive continuous improvement. Team Leadership: Manage and mentor a team of service engineers, technicians, and service partners. Conduct regular training and skill development programs. Customer Satisfaction: Maintain high levels of customer satisfaction through proactive service delivery. Handle escalations and ensure prompt resolution. Vendor & Partner Coordination: Manage third-party service partners and ensure adherence to service standards. Conduct audits and performance ...
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
guwahati, assam
On-site
As an experienced professional in the automotive industry, you will be responsible for analyzing technical complaints related to vehicles in the field and rectifying defects in vehicles or overhauling aggregates. Your role will involve maintaining and handling internet-based warranty systems, ensuring the implementation of service processes at channel partners, and developing secondary channels. Additionally, you will provide feedback on both company and competitor products, conduct training sessions for service managers, and work on special service support for strategic customers in collaboration with channel partners. Your duties will also include overseeing the execution of spare parts or...
Posted 3 weeks ago
10.0 - 15.0 years
12 - 16 Lacs
chennai
Work from Office
Role Imparting Training and Development of Dealer Service manpower. Ensures on the job is delivered and formulates the basis/advanced training modules to Field as well as Dealer Service Manpower to cope up with the current market competition and trends. Responsibilities Training and Development of Dealer Service Overall Monitoring STC & RTC activities & Performance, New Training Center Establishment To liaise with Service Technical, PD & OEM suppliers and develop training content. To develop new training module and Training hand outs To vet all new SOPs Developing training calendar based on the training needs STC Administration and Manpower database management Identifying the training needs ...
Posted 4 weeks ago
3.0 - 6.0 years
9 - 14 Lacs
mumbai
Work from Office
Position is responsible for proactive handling of incoming Work orders logged, & planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The SC is also responsible for ensuring that all available resources in the designated territory are effectively utilized and predefined service levels are consistently achieved and contractual agreements met. Key Areas of Responsibility: The main duties of the Service Coordinator include the following: Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers, ensuring the prompt delivery of service to meet our contractual terms and conditions ...
Posted 4 weeks ago
2.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Position Title: Service Planner II Location: Mumbai Position Description Position is responsible for proactive handling of incoming Work orders logged, & planning of all incoming work order allocations received within a specific geographic territory or Customer responsibility. The SC is also responsible for ensuring that all available resources in the designated territory are effectively utilized and predefined service levels are consistently achieved and contractual agreements met. Key Areas of Responsibility: The main duties of the Service Coordinator include the following: Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers, ensuring the...
Posted 4 weeks ago
1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Service Advisor, your primary responsibility will involve interacting with customers in a professional and courteous manner. You will be required to greet customers, attentively listen to their concerns, and provide clear explanations of service options. Collaborating with technicians, you will participate in service planning by assessing vehicle issues, devising repair strategies, and estimating costs accurately. Effective communication is key in this role to facilitate seamless information flow between customers and technicians, ensuring clarity and managing expectations. Maintaining meticulous records is essential, and you will be responsible for documenting customer service requests...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
uttar pradesh
On-site
As a Business Development Executive, you will be responsible for corporate/enterprise sales in the Delhi NCR, Lucknow, and Jaipur regions. With at least 2 years of experience, your role will involve leveraging your IT hardware background, particularly in products such as IT hardware servers and PC consumables. Your negotiation skills will be key in generating new business and closing orders efficiently. You will be tasked with creating monthly and quarterly sales and service plans for assigned accounts, as well as planning and overseeing new marketing initiatives to meet specified sales targets. Your market knowledge of selling IT products and services, including servers, storage, networking...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
raipur
On-site
As a Service Manager, your primary responsibility will be to analyze technical complaints related to vehicles in the field and address any defects by performing necessary repairs or overhauling aggregates. You will be required to maintain and manage internet-based warranty systems, ensuring seamless implementation of service processes at channel partners. Furthermore, you will play a key role in developing secondary channels, providing feedback on both company and competitors" products, and conducting training sessions for service managers. It will be essential for you to work closely with channel partners to devise special service support strategies for strategic customers and guide them in...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Service Engineer, your primary responsibility will be attending preventive maintenance and breakdown calls for boilers and heaters. You will be required to write reports in English and effectively communicate with the client's top management. Additionally, you will need to provide energy-saving solutions and explain testing reports to customers. It is important to coordinate with Thermax to address any performance issues and ensure regular management information system (MIS) updates. You will be in charge of managing the planning of service visits on a monthly basis to ensure the smooth functioning of industrial equipment. This is a full-time position located in Navi Mumbai, Maharashtra...
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Designation : Operation Executive Experience Required : 2 to 4 years Job Location: Bangalore/Mumbai/Patna/Hyderabad Role & responsibilities * You will be assigned to different sites and locations (multi locations) * Will be responsible for team handling a person who delivers those services (Training, Joining formalities, Attendance etc.) * You will report to Branch Head for day-to-day work * Service Planning & Scheduling * Quality Assurance & Complaint Handling * Identifying Materials and Costing * Service Monitoring and Customer Feedback Preferred candidate profile : * Educational qualification - Graduate/ Post Graduate ( B.Sc ./ M.Sc . Agri Preferred) * Candidate should have Two wheeler * ...
Posted 1 month ago
4.0 - 7.0 years
3 - 7 Lacs
Ameerpet, Hyderabad
Work from Office
Roles and Responsibilities Handle client queries and concerns, providing effective solutions and resolving issues promptly. Plan and execute services strategically, aligning with business objectives and goals. Oversee diesel generator (DG) set maintenance, repair, and replacement activities to ensure optimal performance. Coordinate with cross-functional teams for seamless execution of projects. Manage service operations, ensuring timely completion of tasks and meeting customer expectations.
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, Udaipur
Work from Office
About the Role: "Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders." Job Responsibilities: To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced. Must have a good knowledge of the branch territory. To ensure that the Service Companion usage is maxim...
Posted 1 month ago
6.0 - 11.0 years
7 - 11 Lacs
Chennai
Work from Office
Role Imparting Training and Development of Dealer Service manpower. Ensures on the job is delivered and formulates the basis/advanced training modules to Field as well as Dealer Service Manpower to cope up with the current market competition and trends. Responsibilities Training and Development of Dealer Service Overall Monitoring STC & RTC activities & Performance, New Training Center Establishment To liaise with Service Technical, PD & OEM suppliers and develop training content. To develop new training module and Training hand outs To vet all new SOPs Developing training calendar based on the training needs STC Administration and Manpower database management Identifying the training needs ...
Posted 1 month ago
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