Service Head

Job Role & Responsibilities

• Directs and Monitors all Dealership Management or Supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
• Plans dealership operations for the coming year and submits to the management for approval.
• Hires, trains and motivates all dealership department managers.
• Meets with the floor controller/office manager monthly to review departmental forecasts for consistency with the annual forecast.
• Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
• Monitors the daily operating control (DOC), recommending improved courses of action where necessary.
• Provides dealer with accurate weekly reports on the financial condition of the dealership.
• Ensures that the monthly financial statement is complete, accurate and submitted on time.
• Develops and maintains a good working relationship with lending institutions and manufacturer personnel.
• Communicates management policies and procedures to all employees and ensures that they are understood and followed.
• Provides enthusiastic leadership to help shape employees, attitudes and build morale.
• Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.
• Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.
• Reviews and approves compensation plans for all employees.
• Coordinates with the business office to ensure that records and analyses are maintained accurately.
• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.
• Resolves any customer complaints that department managers are unable to rectify.
• J her tasks as assigned.

For More Details Contact With Us Via - 8657442045

Mail On - hr@sharyugroup.net