Sales Manager

Job Description

Role & responsibilities Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis. Hires, trains, motivates, counsels and monitors the performance of all new-vehicle sales employees. Prepares and administers an annual operating budget for the new-vehicle sales department. Understands, keeps abreast of and complies with federal, state and local regulations that affect new-vehicle sales. Directs and schedules the activities of all department employees, ensuring proper staffing always. Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals. Maintains an accurate daily log that reflects all sales activities in the dealership. Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system. Develops, implements and monitors a follow-up system for new-vehicle purchasers. Maintains teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process. Conducts daily and weekly sales meetings. Provides effective communication throughout the new-vehicle department as well as interdepartmentally. Ensures that new-vehicle salespeople Understand and follow dealership policies and procedures. Oversees the efforts of new-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership. Preferred candidate profile Strong Communication Skills: Ability to engage effectively with customers, team members, and executives. Leadership Abilities: Experience leading a team and driving them toward achieving sales targets. Negotiation Skills: Expertise in negotiating deals and pricing with customers to close profitable sales. Analytical Skills: Proficiency in analyzing sales performance data, forecasting, and market trends to make informed decisions. Problem-Solving: Ability to handle customer complaints and resolve issues efficiently. Automotive Industry Knowledge: Deep understanding of vehicle models, financing options. Education: A bachelors degree in Business, Marketing, or a related field is preferred. Experience: 5-7 years of experience in sales management, ideally in the automotive sector.