Service Head

Job Description: As a Service Head, you will be responsible for overseeing the service operations and ensuring customer satisfaction. Your role will involve managing a team of service staff, implementing service processes, and maintaining high service standards. Key Responsibilities: - Lead and manage a team of service staff to deliver exceptional customer service - Develop and implement service processes to improve efficiency and customer satisfaction - Monitor service performance metrics and take corrective actions as needed - Handle customer complaints and ensure timely resolution - Train and coach service staff to enhance their skills and performance Qualifications Required: - Minimum of 2 years of experience in a service-oriented role - Strong leadership and communication skills - Ability to manage a team and drive results - Customer-focused mindset and problem-solving abilities,