JOB DESCRIPTION FOR - Assistant Manager- Service VAIBHAV TECH SOLUTIONS PVT. LTD http;//www.vaibhavtechsolutions.com JOB TITLE About Vaibhav Tech Solutions. Vaibhav Tech solutions is an 'end-to-end solution provider' for Low Voltage and Integrated building management systems. The company has strong focus on excellence in core areas - design engineering, project management & customer service, which has led to significant value addition for our customers in safety, security & building management technology. The solutions provided consists of designing, supplying, installing, commissioning, and providing warranty and post warranty support for low voltage systems for security, safety and energy efficiency of industrial and commercial buildings. VTSPL is providing its solutions and services to some of the industry leaders. VTSPL serves pan India across diverse market segments such as capital goods, cement, metals, pharma, healthcare, IT, auto, education & govt etc. VTSPL is one of the fastest growing LV solutions providers in western India. It has established long term relationship with prestigious organizations through dedicated customer focus & solution-oriented approach. Focused on further strengthening of the organization & driving enhanced value to our customers, we are looking for highly energetic, learning & growth-oriented individuals for various positions within the organization. JOB TITLEAssistant Manager - ServiceLOCATIONPuneSALARYAs per industry standardsBENEFITSStable & growing organization, open workplace culture Job Brief We are looking for a candidate who has experience of working across LV systems and will be responsible for executing preventive / corrective maintenance at the customer site. Duties & Responsibilities Monitoring daily engineers, technicians schedule of calls / PM. Responsible for SLA of service calls / PM completion on time Responsible for AMC renewals on time with escalation Responsible for generation of small works from existing clients / new clients Ensure all the SW are completed on time as per project schedule and handed over to client. Ensure all the service / small work invoice are raised on time and submitted to client and acknowledgement is collected. Ensure all the payments related to service / small works are collected on time Indentify training need of down the line team and coordinate for training program Attending client meetings Requirement Engineering or diploma graduate in electronics/electrical will be preferred.Minimum 5 years experience in operations and maintenance of LV system (CCTV/Fire alarm/PA system etc.).Should have Technical knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable SystemExperience in Handling Team Should have knowledge on billing and collectionResult and process oriented.Good communication skills Why should you apply? To be a part of this growing organisation & make your contribution count. To see how individual efforts result into organizational and individual growth. For better work satisfaction at a process oriented and open culture organisation
and planningvoltage consistpost-warrantyefficiency low,consistconsist of designing, supplying, installing, commissioning, and providing warranty and post warranty support for low voltage systems for industrial and commercial buildings' security, safety and energy efficiencylow-voltageconsist of designing, supplying, installing, commissioning, and providing warranty and post warranty support for low voltage systems for industrial and commercial buildings' security, safety and energy efficiencypost-warrantythe a Solutions JOB DESCRIPTION FOR Service Sales Engineer VAIBHAV TECH SOLUTIONS PVT. LTD http;//www.vaibhavtechsolutions.com JOB TITLE --- Service Sales Engineer About Vaibhav Tech Solutions. Vaibhav Tech solutions is an 'end-to-end solution provider' for Low Voltage and Integrated building management systems. The company has strong focus on excellence in core areas - design engineering, project management & customer service, which has led to significant value addition for our customers in safety, security & building management technology. The solutions provided consists of designing, supplying, installing, commissioning, and providing warranty and post warranty support for low voltage systems for security, safety and energy efficiency of industrial and commercial buildings. VTSPL is providing its solutions and services to some of the industry leaders. VTSPL serves pan India across diverse market segments such as capital goods, cement, metals, pharma, healthcare, IT, auto, education & govt etc. VTSPL is one of the fastest growing LV solutions providers in western India. It has established long term relationship with prestigious organizations through dedicated customer focus & solution-oriented approach. Focused on further strengthening of the organization & driving enhanced value to our customers, we are looking for highly energetic, learning & growth-oriented individuals for various positions within the organization. JOB TITLEService Sales EngineerLOCATIONPuneSALARYAs per industry standardsBENEFITSStable & growing organization, open workplace culture Job Brief We are looking for a candidate who has experience of working on Sales of AMCs of Low Voltage Systems and will be responsible for generating business. Duties & Responsibilities New lead generation and client acquisition activities related to AMC / Small works of LV systems like CCTV, Fire Alarm System, Access Control System, Public Address System etc. across the designated region. Enhancing Business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options. Presenting the company profile effectively and displaying the value additions that we bring to the clients Focusing on solutions selling and achieving sales commitments / quotas as per set targets. Assessing competition and strategizing the way forward to close the sale. Engaging existing clients and key account management. Ensuring customer satisfaction, helping stakeholders during execution. Following the set sales procedures, updating status of every prospect/opportunity/client in EMS. Maintaining technical knowledge by attending workshops, reviewing professional publications, establishing personal networks. Contributing to team effort by accomplishing related results as needed. Maintaining cordial relations with all internal departments for better productivity. Requirement Engineering or diploma graduate in electronics/electrical will be preferred. Sales planning Should have knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable System.Presentation skills Client relationships Understanding customer needs, cold calling ability High Energy levels Negotiation skills, prospecting skills, meeting sales goals Result and process oriented. Good communication skills Why should you apply? To be a part of this growing organisation & make your contribution count. To see how individual efforts result into organizational and individual growth. For better work satisfaction at a process oriented and open culture organisation
process-orientedorganizationprocess-oriented teamsindependently,System, and experienceA graduate in electronics/electrical engineering with a diploma ,the JOB DESCRIPTION FOR National Sales Manager VAIBHAV TECH SOLUTIONS PVT. LTD http;//www.vaibhavtechsolutions.com JOB TITLE About Vaibhav Tech Solutions. Vaibhav Tech solutions is an 'end-to-end solution provider' for Low Voltage and Integrated building management systems. The company has strong focus on excellence in core areas - design engineering, project management & customer service, which has led to significant value addition for our customers in safety, security & building management technology. The solutions provided consists of designing, supplying, installing, commissioning, and providing warranty and post warranty support for low voltage systems for security, safety and energy efficiency of industrial and commercial buildings. VTSPL is providing its solutions and services to some of the industry leaders. VTSPL serves pan India across diverse market segments such as capital goods, cement, metals, pharma, healthcare, IT, auto, education & govt etc. VTSPL is one of the fastest growing LV solutions providers in western India. It has established long term relationship with prestigious organizations through dedicated customer focus & solution-oriented approach. Focused on further strengthening of the organization & driving enhanced value to our customers, we are looking for highly energetic, learning & growth-oriented individuals for various positions within the organization. JOB TITLENational Sales ManagerLOCATIONPuneSALARYBest in the industryBENEFITSStable & growing organization, open workplace culture Job Brief We are looking for a candidate who has experience of working across LV systems and will be responsible for driving organizational Sales, Meet order booking targets etc. Duties & Responsibilities Planning & Meeting Order Booking related targets: Be part of SBP & ABP exercise to plan the growth targets. Plan teams' sales work on daily basis along with SO; Monitor enquiries & Plan out how to convert them into orders. Develop & implement sales strategies to win jobs. Meet Order booking related targets as per ABP OEM relations: Work closely with OEMs and co-ordinate w.r.t. leads generation, development of key accounts to have big sales impact. Weekly meeting with OEM person; keep track of leads and enquiry details; participate in weekly reviews. Provide inputs for monthly review. Prospective Customer Visits: Meet prospective customers, Understanding requirements, Evaluate options for solutions and enable development of solutions as per customer needs. Make Effective Presentation. Develop and Drive Team to achieve results: Develop second line. Support team to meet their respective targets. Develop SDE for in-sync growth of resources and business Order Closure: Push the live enquiries to closure with followup with customer and internal team. Participate in negotiation meeting and close the orders. Ensure standard VTSPL payment terms and scope of work and get approved the same from customer. Plan and Discuss the case-specific sales strategy with management as and when required OB Strategy for Key Accounts & New Customers: Strategise and Forecast cases with Key accounts including AMCs; as well as at new customers. EMS & Customer Data Bank: Ensure EMS updates and Reporting. Participate in weekly sales reviews and drive it through Sales Operations. Update Customer Data Bank. Consultant Meetings: Meet consultants to generate leads. Establish / maintain good rapport with key consultants. Develop a pool of consultants through regular and frequent meetings. Provide all required inputs, co-ordination required for their cases and ensure these cases are converted into orders. Market and competition Information & required Skill upgrade- Share trends in market within team. Know features and drawbacks of other systems available in market. Trends would include product, technology and solutions other maket players are offering in the market. Track and ensure marketing activities as per plan. Ensure team skill set upgrade as per the requirement through Trainings & certificates. Strict Adherence to Process : Adhere and Refine sales process; Strict compliance to all organisational processes internally & externally. Internal - Cost & scope approvals, regular reviews, OTM, team targets, Quartely appraisals and assessment. External - Offer standardisation, Payment terms, commercial terms and conditions, gross margins, Delivery schedule commitments, Risk evaluations and approvals etc. Requirement Engineering or Diploma graduate in electronics/electrical will be preferred. Minimum 10 years of experience in Project Sales and Business Development of LV system (CCTV/Fire alarm/PA system etc.) out of which 05 years should be at Managerial level.Should have technical knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable SystemExperience in Handling Team. Sales planning & Independently driving sales. Strong customer focus (understanding customer needs, environment).Result and process oriented. Good communication skills Why should you apply? Share your resume on hr@vaibhavtechsolutions.com To be a part of this growing organisation & make your contribution count. To see how individual efforts result into organizational and individual growth. For better work satisfaction at a process oriented and open culture organisation.Establish/maintain
JOB DESCRIPTION FOR SERVICE HEAD VAIBHAV TECH SOLUTIONS PVT. LTD http;//www.vaibhavtechsolutions.com JOB TITLE About Vaibhav Tech Solutions. Vaibhav Tech solutions is an 'end-to-end solution provider' for Low Voltage and Integrated building management systems. The company has strong focus on excellence in core areas - design engineering, project management & customer service, which has led to significant value addition for our customers in safety, security & building management technology. The solutions provided consists of designing, supplying, installing, commissioning, and providing warranty and post warranty support for low voltage systems for security, safety and energy efficiency of industrial and commercial buildings. VTSPL is providing its solutions and services to some of the industry leaders. VTSPL serves pan India across diverse market segments such as capital goods, cement, metals, pharma, healthcare, IT, auto, education & govt etc. VTSPL is one of the fastest growing LV solutions providers in western India. It has established long term relationship with prestigious organizations through dedicated customer focus & solution-oriented approach. Focused on further strengthening of the organization & driving enhanced value to our customers, we are looking for highly energetic, learning & growth-oriented individuals for various positions within the organization. VTSPL provides AMC services for LV systems like CCTV, Fire Alarm, Access Control and Public Address system for commercial and Industrial clients. JOB TITLEService HeadLOCATIONPuneSALARYBest in the industryBENEFITSStable & growing organization, open workplace culture Job Brief We are looking for a candidate who has experience of working across LV systems and will be responsible for executing preventive / corrective maintenance at the customer site and executing small projects. Duties & Responsibilities Planning & Managing Service Operations: Planning and managing daily activities of Service Dept like troubleshooting, maintenance, repairs, and upgrades of LV systems. Prepare 52-week calendar. Plan, schedule, and monitor preventive and corrective maintenance contracts. Ensure timely response to customer service requests and emergencies. Maintain service KPIs (response time, resolution time, uptime, SLA adherence). Team management and develop second line: Lead, mentor, and develop a team of service engineers and technicians.Conduct regular training for team members to upgrade technical knowledge and safety compliance. Allocate resources effectively to meet SW and service requirements. Drive Service BU growth : Meet revenue targets of AMC and Small Works with targeted GM. Drive service revenue through annual maintenance contracts (AMCs), Small work sales, and value-added services. Approve estimates,quotations, and service agreements. Customer Relationship Management: Act as the primary point of contact for key customers regarding service-related matters.Build and maintain strong customer relationships, ensuring satisfaction and long-term business retention. Handle escalations, resolve conflicts, and ensure service quality. Prepare SBP and ABP : Participate and contribute in development of SBP and ABP for the division. Prepare detailed plan to achieve management expectations defined in SBP and ABP. Appraisal Management : Review team reporting to you on quarterly basis. Complete KRA / KPI cycle. Complaints Management : Develop and maintain Complaints Management System. Resolution of complaint within SLA . Updating the client and our database after resolution. Analysis of complaints and taking corrective measures to avoid recurrence. Managing stock for AMC material . Attend client meetings. Adding value to the services rendered Requirement Engineering or Diploma graduate in electronics/electrical will be preferred.Minimum 10 years experience in operations and maintenance of LV system (CCTV/Fire alarm/PA system etc.) out of which 5 years should be at the Managerial level.Should have sound technical knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable SystemExperience in Handling Team. Should have knowledge of billing and collectionResult and process oriented.Good communication skills Why should you apply? Share your resume on hr@vaibhavtechsolutions.com To be a part of this growing organisation & make your contribution count. To see how individual efforts result into organizational and individual growth. For better work satisfaction at a process oriented and open culture organisation
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