Service Head

As a Service Head with 2 or more years of experience, you will be responsible for overseeing and managing the service operations in Ernakulam, Kerala, India. You will be leading a team of professionals to ensure the delivery of high-quality services to customers. Your role will involve strategizing, planning, and executing service initiatives to meet and exceed customer expectations. Key responsibilities: - Lead and manage a team of service professionals to deliver exceptional service to customers. - Develop and implement service strategies to enhance customer satisfaction and retention. - Monitor service performance metrics and implement improvements as needed. - Collaborate with other departments to ensure seamless service delivery. - Identify areas for service improvement and implement solutions to enhance efficiency and effectiveness. - Stay updated on industry trends and best practices to continuously improve service offerings. Qualifications: - 2 or more years of experience in a service management role. - Strong leadership and communication skills. - Proven track record of delivering high-quality service solutions. - Ability to work effectively in a fast-paced environment. - Bachelor's degree in a relevant field preferred. If you are passionate about delivering excellent service and have the experience and skills required, we invite you to apply for this position. Join our team in Ernakulam, Kerala, India, and be a part of our commitment to providing outstanding service to our customers.,