45 Service Planning Jobs - Page 2

Role & responsibilities Oversee day-to-day operations of the workshop, ensuring smooth workflow, timely delivery, and high-quality service standards. Manage and lead a team of technicians, painters, denters, washers, and support staff; ensure proper delegation and productivity. Supervise job card opening, repair estimation, vehicle diagnosis, execution of work, and final inspection before vehicle delivery. Maintain strong coordination between service, bodyshop, insurance, parts, and front office teams. Ensure exceptional customer experience by maintaining transparency, timely communication, and consistent service quality. Monitor workshop KPIs such as job turnaround time (TAT), labor efficie...

Job Title: Business Head – Automobile (Sales & Service) Location: Mysore CTC: Up to 18 LPA Experience Required: Minimum 25 Years Gender Preference: Male Candidates Only Industry: Automobile (Passenger & Commercial Vehicles) lead and manage

About the Role: "Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders." Job Responsibilities: To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced. Must have a good knowledge of the branch territory. To ensure that the Service Companion usage is maxim...

About the Role: "Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders." Job Responsibilities: To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced. Must have a good knowledge of the branch territory. To ensure that the Service Companion usage is maxim...

About NCR Atleos "The main duties of the Service Coordinator include the followingAccept ownership of work orders routed to CALL MANAGEMENT Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers, ensuring the prompt delivery of service to meet our contractual terms and conditions Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts. Scheduling appointments with security escorts or third-party service providers as required. Identifying and escalating to the Team Leader or the Territory Manager, or the correct person, any situation that will cause a work order to exce...

MOTO BUSINESS SERVICE INDIA PRIVATE LIMITED Job Description Open Position: Senior Service Planner (Asst Manager) Department: Aftersales Service Schedule : Full Time Level : Executive Level Location: Bangalore (Koramangala) Employment Type : On-roll Job description / Responsibilities: 1. Deriving insights from various available data by MIS: a. Ensure proper analysis from the data available with respect to the major KPI parameters b. Based on the insights help assist on way forward for the partners, towards achieving KPI parameters. c. Develop Asset Utilization Portal further for more fruitfulness & helpful insights d. Cross-check data accuracy of various report templates from RnR / M-Connect ...

Responsibilities Technically Plan a Work order (clearly specified, enriched with relevant information, map a work type / task list or manual planning: Define and search out all required materials, tools, services, and resources) Customer specifics considered in technical planning Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation & updates) Perform an entitlement check via system support and identify T&M opportunities and check the status with Contract Manager for Planning Identify CIM opportunities and link work order (if applicable) Reassign a work order to Technical Support Engineers if advanced planning is required OR to Ups...

Lead service team, schedule technicians, resolve issues, manage PM programs, maintain records, manage parts, ensure safety, develop maintenance plans, train staff, collaborate with engineering for improvements & handle escalated customer complaints Food allowance Annual bonus

About the Role: "Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders." Job Responsibilities: To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced. Must have a good knowledge of the branch territory. To ensure that the Service Companion usage is maxim...

Role & responsibilities Technically Plan a Work order (clearly specified, enriched with relevant information, map a work type / task list or manual planning: Define and search out all required materials, tools, services, and resources) Customer specifics considered in technical planning. Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation & updates) Perform an entitlement check via system support and identify T&M opportunities and check the status with Contract Manager for Planning Identify CIM opportunities and link work order (if applicable) Reassign a work order to Technical Support Engineers if advanced planning is required O...

Oben Electric is Hiring Service Engineer Location: Faridabad (NCR) Industry: Electric Vehicles (EV) Role: Service Engineer Job Description Key Responsibilities Service Operations Implement SOPs to improve service inflow and operational efficiency at dealerships. Reduce escalated customer complaints to HQ through proactive issue resolution. Analyze repeat jobs and take corrective/preventive actions. Ensure accident vehicle TAT (Turnaround Time) is within 10 days. Maintain 95% same-day delivery rate for serviced vehicles. Provide On-the-Job Training (OJT) to technicians and ensure consistent skill upgrades. Submit warranty claims on time with complete documentation. Customer Satisfaction Monit...

• Determine Customers Needs & Plan as per Demands • Achieve Targeted Service Appointment Rate • Promote Dealer Service benefits to potential customers • Continuous Improvement towards Increase of Market Share Required Candidate profile Minimum 4-5 years of experience in Service department with any reputed automobile dealership

Job Summary: We are seeking a highly organized and detail-oriented Service Planner to manage warranty claims and customer care activities. The successful candidate will be responsible for ensuring timely and efficient processing of warranty claims, coordinating with customers and dealers, and providing excellent customer care. Key Responsibilities: Warranty Claim Planning: Plan and process warranty claims, ensuring accurate and timely submission and approval. Customer Care: Coordinate with customers and dealers to resolve issues and provide excellent customer care. Scheduling: Schedule warranty repairs and maintenance activities, ensuring efficient use of resources. Communication: Communicat...

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. "The main duties of the Service Coordinator include the following: Accept ownership of work orders routed to CALL MANAGEMENT Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers, ensuring the prompt delivery of service to meet our contractual terms and conditions Monitoring and controlling all outstanding work orders within specific geographical areas as assigned incl...

We required dynamic professionals for our business outlets at Pune (PCMC, Bhosari & Tathawade). Designation: Customer Service Manager / Sr. Service Manager Qualification: Diploma or Degree in Automobile. Age: 30 to 40 Years+. Salary: 08 Lacs to 10 Lacs PA, additionally performance linked incentive against achievement of revenue targets. Experience: 10 to 20 years in Car Service, Bodyshop, Vehicle after Sales, Insurance. Key Responsibilities of a Customer Service Manager / Sr. Service Manager Role & responsibilities: * Lead and monitor workshop activities. * Direct involve for after sales profitability Service targets Vs achievement. * Driving suitable measure to achieve this targeted. * Impl...

Responsibilities: * Manage workshop operations & staff * Ensure customer satisfaction * Team Management * Collaborate with sales team on service promotions * Oversee warranty claims processing * Performance monitoring & Reporting Performance bonus Mobile bill reimbursements Leave encashment Job/soft skill training

About the Role: Service Planner is an important anchor person in the branch who is accountable for planning, scheduling, assigning, managing technicians time to maximize profitability and productivity. The person will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: To know and develop proficiency in handling internal company software platforms, ie. iCABS, SCP and any other systems that may be introduced. Must have a good knowledge of the branch territory. To ensure that the Service Companion usage is maximis...

Position Title: Territory Customer Support Manager Reporting to: Regional Customer Support Head Exp: 8 - 13 years Education: Engineering degree in Automobile/Mech Responsibilities: 1. Responsible for setting up the service network for the region. 2. Handling the customer complaints across dealer network to reduce customer dissatisfaction. 3. Training of service team at the dealerships. 4. Responsible for after sales support and spares. 5. Local language & Automobile service background must 6. Good communication and troubleshooting skills. Job Location: Anywhere in Andhra Pradesh

Position Title: AGM / DGM - Service Department: Customer Service Reports To: Director Work Location: Gurugram Experience Required: 10 to 15 Years Industry Preference: Medical Devices & Equipment's Consumer Electronics & Appliances Diagnostics Role Overview We are looking for a highly driven and experienced AGM/DGM Service Operations to lead and streamline our nationwide service operations. The incumbent will be responsible for overseeing end-to-end service delivery, ensuring customer satisfaction, strengthening channel and government service operations, driving process excellence, and aligning the service function with overall business goals. A strong orientation toward post-sales revenue ge...

The main duties of the Subject Matter expert include the following: Accept ownership of work orders routed to CALL MANAGEMENT Proactive planning, prioritizing, and assigning all outstanding work order tasks for Customer Engineers, ensuring the prompt delivery of service to meet our contractual terms and conditions Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts. Scheduling appointments with security escorts or third-party service providers as required. Identifying and escalating to the Team Leader or the Territory Manager, or the correct person, any situation that will cause a work order to exceed the specifi...