Service Planner

Konecranes

1 - 3 years

3 - 5 Lacs

bengaluru

Posted:2 days ago| Platform:

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Skills Required

customer care service service coordination service planning customer vendors

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Reviewing new agreements and verifying customer assets, associated service products, and material requirements.
Planning the execution of existing agreements, reviewing job costs such as labor, material, and other expenses to ensure estimated profitability, applying agreed increases, and issuing notifications.
Running the Agreement Due for Renewal report weekly and notifying branch management of agreements needing a more in-depth review on scope and price during renewal.
Arranging sub-contractor services and equipment.
Triggering the need for requisitions/purchases through Branch Admin.
Generating service requests and assigning technicians.
Reviewing charge lines of completed work before sending for invoicing.
Handling planned activities like retrofits and planned repairs.
Handling on-call activities.
Defining material requirements for both planned and on-call activities.
Awareness of ISO 14001 & 45001 Standards

Competencies and skills we expect for this role:

Customer-focused with excellent communication skills.
Organized and efficient.
Ability to work in a dynamic and fast-changing environment.
Basic technical knowledge.

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