Company Description CSAT Pest Management Services Pvt Ltd, headquartered in Gurgaon, is a well-established and professionally managed organization providing reliable and certified pest control solutions. Leveraging years of industry experience, CSAT offers tailored, effective, and cost-efficient pest management services for residential, commercial, and industrial sectors. The company's strength lies in its skilled team, standardized processes, and commitment to quality and safety. CSAT is ISO 9001:2015 and HACCP certified, ensuring adherence to global standards in quality management and food safety. As a member of the Indian Pest Control Association (IPCA), CSAT upholds the highest industry standards and ethical practices, delivering peace of mind and long-term protection for clients. Role Description This is a full-time, on-site role for a Service Planner located in Gurugram. The Service Planner will be responsible for scheduling and coordinating pest control services, managing team assignments, ensuring service quality, and maintaining communication with clients. The role involves managing logistics, reporting service progress, handling customer inquiries, and resolving service-related issues efficiently. Qualifications Experience in service planning, scheduling, and coordination Strong communication and customer service skills Ability to manage logistics and team assignments Detail-oriented with strong organizational skills Problem-solving abilities and proactive approach Proficient in using service management software and tools Bachelor's degree in Business Administration, Management, or a related field Experience in the pest control or facilities management industry is a plus
Company Description CSAT Pest Management Services Pvt Ltd, headquartered in Gurugram, offers professional pest control solutions certified to meet ISO 9001:2015 and HACCP standards. With extensive industry experience, the company provides tailored, reliable, and cost-effective services to residential, commercial, and industrial sectors. CSAT is a proud member of the Indian Pest Control Association (IPCA), adhering to ethical practices and high industry benchmarks. Known for its skilled team, standardized processes, and focus on quality and safety, CSAT is dedicated to delivering long-term pest management solutions and ensuring peace of mind for clients. Role Description This is a full-time, on-site Operations Manager role based at the Gurugram office. The Operations Manager will oversee the day-to-day operations, ensuring smooth execution of pest management services. Responsibilities include planning, coordinating, and monitoring service teams, managing budgets, maintaining operational efficiency, and ensuring compliance with safety and quality standards. The role also involves staff management, client interaction, addressing customer concerns, and implementing strategies for consistent service excellence. Qualifications Strong leadership, team management, and decision-making skills Proficiency in planning, coordination, and operational efficiency improvement Experience ensuring compliance with safety and quality standards Excellent problem-solving, analytical thinking, and organizational skills Effective client interaction and customer service skills Knowledge of pest management industry processes is advantageous Bachelor’s degree in Business, Operations Management, or related field Proficiency in relevant software tools and reporting systems