CSAT Pest Management Services Pvt Ltd, headquartered in Gurugram, offers professional pest control solutions certified to meet ISO 9001:2015 and HACCP standards. With extensive industry experience, the company provides tailored, reliable, and cost-effective services to residential, commercial, and industrial sectors. CSAT is a proud member of the Indian Pest Control Association (IPCA), adhering to ethical practices and high industry benchmarks. Known for its skilled team, standardized processes, and focus on quality and safety, CSAT is dedicated to delivering long-term pest management solutions and ensuring peace of mind for clients.

Role Description

This is a full-time, on-site Operations Manager role based at the Gurugram office. The Operations Manager will oversee the day-to-day operations, ensuring smooth execution of pest management services. Responsibilities include planning, coordinating, and monitoring service teams, managing budgets, maintaining operational efficiency, and ensuring compliance with safety and quality standards. The role also involves staff management, client interaction, addressing customer concerns, and implementing strategies for consistent service excellence.

Qualifications

Strong leadership, team management, and decision-making skills
Proficiency in planning, coordination, and operational efficiency improvement
Experience ensuring compliance with safety and quality standards
Excellent problem-solving, analytical thinking, and organizational skills
Effective client interaction and customer service skills
Knowledge of pest management industry processes is advantageous
Bachelor’s degree in Business, Operations Management, or related field
Proficiency in relevant software tools and reporting systems

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Operations Manager