Service Manager

Company: RITA Automobiles Pvt. Ltd. (Rita Suzuki)
Industry: Automobiles
Position: Service Manager
Experience Required: 2 – 3 years
CTC: ₹22,000 – ₹27,000 per month
Vacancies: 2
Job Location: Angul – Rita Suzuki

About the Company

RITA Automobiles Pvt. Ltd., operating as Rita Suzuki, is a trusted name in the automobile industry, offering high-quality vehicles and excellent customer service. We are driven by innovation, customer satisfaction, and operational excellence.

Key Responsibilities

• Manage and oversee the service department operations at the dealership.
• Supervise service advisors, technicians, and support staff to ensure smooth workflow.
• Ensure timely and high-quality service delivery for customer vehicles.
• Maintain high standards of customer satisfaction and retention.
• Monitor workshop performance, productivity, and profitability.
• Handle Insurance Claims and Warranty Claims – manage documentation, approvals, and timely settlement.
• Coordinate with OEM (Suzuki) for service campaigns, technical support, and updates.
• Ensure compliance with manufacturer guidelines, company policies, and industry regulations.
• Prepare and analyze service reports for management review.

Skills & Competencies

• Strong leadership and team management abilities.
• Excellent communication and customer-handling skills.
• Good knowledge of automobile service operations, insurance, and warranty claims.
• Ability to handle escalations and resolve technical/customer issues effectively.
• Analytical skills with focus on efficiency and profitability.
• Proficiency in MS Office and service management tools/software.

Qualifications

• Graduate/Diploma in Automobile/Mechanical Engineering or relevant field.
• 2–3 years of experience in automobile service management (experience with 2W/4W dealership preferred).

Benefits

• Monthly CTC: ₹22K – ₹27K.
• Growth opportunities within the automobile industry.
• Incentives and performance-based rewards.
• Training and professional development support.

Immediate Joiners Preferred
If you have the experience and enthusiasm to take ownership of spare parts operations, we encourage you to apply!

To Apply:
Submit your resume through Indeed or email it to hr.ritaautomobiles@gmail.comNumber- 9668903610

Job Type: Full-time

Pay: ₹22,000.00 - ₹27,000.00 per month

Work Location: In person