Service Manager

3 - 31 years

1 - 2 Lacs

Posted:21 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a proactive and results-driven Service Center Incharge to oversee the daily functioning of our service operations. The ideal candidate will ensure smooth workflow, optimum resource utilization, and high-performance outcomes across all departments. This role demands strong leadership, operational excellence, and hands-on management of technical and financial aspects. Key Responsibilities: Manage and monitor overall service center operations to ensure uninterrupted performance. Supervise day-to-day service activities, ensuring timely completion of jobs and customer satisfaction. Handle technician recruitment, training, and performance evaluation to maintain a skilled workforce. Oversee inventory planning, stock availability, and vendor coordination to prevent material shortages. Manage financial transactions, billing, and cost control measures to achieve operational efficiency. Develop and implement process improvements for enhanced productivity and service quality. Coordinate with other departments to resolve escalations and achieve service targets. Maintain compliance with company policies, safety regulations, and performance standards. Core Skills Required: Strong knowledge of service operations and workflow management. Proven expertise in inventory control and procurement processes. Financial discipline with experience in budgeting, billing, and expense tracking. Effective leadership, communication, and team management abilities. Excellent problem-solving and decision-making skills under pressure.

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