2167 Service Level Jobs - Page 50

Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in operations or business management, and vendor management. 5 years of experience using analytics or applying project management tools to address business issues. Preferred qualifications: Experience in program management on cross-functional projects and ability to build new and improve existing processes and workflows. Experience developing strategy at executive level for decision making with recommendations using fact/data based approach. Knowledge of testing and Gen AI products, features or policies. Ability to navigate in ambiguous, achieving results in a fluid environment and adapting to...

Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in vendor management, operations management, or supply chain management. Experience managing a portfolio or programs with impact to organization. Experience in people management and stakeholder management. Preferred qualifications: Ability to collaborate across multiple disciplines. Excellent communications skills along with the ability to engage and influence executive stakeholders and leadership. Excellent problem-solving, negotiation and organizational skills. About the job Google creates products and services that make the world a better place, and gTech s role is to help bring them to li...

The purpose of this role is to ensure the internal customer (in this case a region) gets the best level of service for their applications in a cost effective manner. Job Description: Key responsibilities: Maintains positive relationships with internal customers Ensures the service delivered meets the service level agreements and fix it where it doesn t Identifies customer needs within the business context and address feedback Determines ways to reduce costs without sacrificing customer satisfaction Builds partnerships with the delivery teams to identify solutions for issues that arise Location: Bengaluru Brand: Merkle Time Type: Full time Contract Type: Permanent

The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs mobile devices f...

As the Omni Operations Manager for 3PL Operated DCs, you will monitor and guide our 3PL partner to run efficient DC operations from inbound to outbound, ensuring service levels, compliance and driving continuous improvements in line with the set targets for service, efficiency and cost. RESPONSIBILITIES: Monitoring 3PL DC inbound & outbound departments to maximize operational excellence, inventory accuracy, quality, efficiency and productivity for ops activities, Inb./outbound, VAS, returns, moves, garment care and NCG, Follow up the overall profitability based on cost effectiveness through accurate planning & budget follow up and by using cost saving initiatives Lead the H&M department team...

Embark on a transformative journey as Product Owner , where youll spearhead the evolution of our business data, within business banking product and propositions are tasked with developing, pricing, maintaining , and retiring all business banking products and propositions for Barclays UK. You as Product and Proposition Owner is responsible for the management and development of existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys. You will develop the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achi...

Embark on a transformative journey as Product Owner where youll spearhead the evolution of our business data, within business banking product and propositions are tasked with developing, pricing, maintaining , and retiring all business banking products and propositions for Barclays UK. You as Product and Proposition Owner is responsible for the management and development of existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys. You will develop the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achiev...

Employment Type Permanent Closing Date 13 July 2025 11:59pm Job Title Senior Network Software Engineering Specialist Job Summary Provide and lead specialist analysis, design, development and deployment in network specific technology domains, including developing platform specific technology roadmaps and making technology investment recommendations to deliver products and infrastructure to defined service level standards Job Description About the company: Telstra is Australia s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we re building an innovation and Capability Centre (ICC) in Bangalore. We re growing, fast, and for...

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, ...

The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavours to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business. This role requires strong communication skills, problem-solving abilities, and a proactive approach to ensure client satisfaction. Responsibilities Act as the first point of contact for clients reporting incidents and issues Leverage technical expe...

Req ID: 309384 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux/Unix Admin to join our team in Bangalore, Karn taka (IN-KA), India (IN). Job Description: Educational qualifications - Must be a graduate. Should have a minimum of 8 to 10 years of experience as a Linux/Unix System Administrator. Should have expertise on at least 2 flavors of Unix. Linux is a must! Should have a deep level of understanding of Linux OS & should be able to handle day to day admin tasks. Should be well versed with OS patching. Should b...

Role- Retainer - Urban Employment type - Contractual (extendable) Vertical - CRISIL Intelligence Division - Urban Infra Consulting Domain: Urban sectors include local economic development, land-use planning & regulation, mobility, water supply and sanitation, municipal finance, PPP, climate and disaster risk management. Nature of work: Framing policies and regulations. institutional reform. Service level benchmarking. Socio-economic studies Market research Investment planning. Feasibility studies. Tariff setting. Transaction advisory. Program management. Geographic coverage: Consulting assignments in India and other countries in Asian and Africa. Typical client profile: Development finance i...

The purpose of this role is to ensure the internal customer (in this case a region) gets the best level of service for their applications in a cost effective manner. Job Description: Key responsibilities: Maintains positive relationships with internal customers Ensures the service delivered meets the service level agreements and fix it where it doesn t Identifies customer needs within the business context and address feedback Determines ways to reduce costs without sacrificing customer satisfaction Builds partnerships with the delivery teams to identify solutions for issues that arise Location: Bengaluru Brand: Merkle Time Type: Full time Contract Type: Permanent

Be the primary point of contact for our Business-to-Business customers through Chat and email. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal and wri...

Job Description Alimentation Couche-Tard Inc. (ACT) is a global Fortune 200 company. A leader in the convenience store and fuel space, ACT s retail network includes ~17,000 convenience stores, and has footprint across 31 countries and territories primarily under the Circle K brand. The India Fuels & Logistics Global Capability Centre (F&L GCC) is an integral part of ACT s Global Fuels & Logistics Team, and the Junior Distribution Planner will be a key player on this team that will help oversee the stock movements across the supply chain network and grow F&L globally at ACT. The candidate hired will partner with multiple departments, including Global Technology, Business Units, and Support fu...

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The listed job in SFDC is an exciting opportunity for supporting the commercial business and be a part of the Salesforce.com journey. Job Specification: Case Management - Support SFDC platform users by providing resolution to User cases on SFDC related queries and issues. Enhance customer experience with SFDC platform by supporting field organization with timely turnaround as per defined SLA s. Key Responsibilities: As a Salesforce.com administrator, ensuring a close collaboration with regional & global stakeholders to a...

Job Description: Manage daily operations of processing functions and maintenance of processing infrastructure ensuring service level agreements are met in support of clients and company mission-critical business requirement. What You will do Manages the processing environment to protect production systems critical to the success of the business. Delivers an operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets. Develops and recommends tactical and strategic plans for processing operations. Selects, trains, develops and leads an efficient and effective processing team. Identifies and recommends cost-sav...

As a member of the Support organization, your primary focus is to provide post-sales support and solutions to the Oracle customer base while advocating for customer needs. This role involves handling customer inquiries via phone, email, and Service Requests, as well as addressing technical queries related to troubleshooting within our Electronic Support Services Youll play a key role in maintaining customer relationships, and youll also assist internal Oracle employees with various customer situations Focus on delivering support and solutions to Oracles customers. Guide and support customers throughout the product life cycle for successful product use. Act as the primary Company-customer lin...

Are you interested in joining the team responsible for building some of Amazon s Customer Service applications and innovating on behalf our customers? Come help us work on world class software for our customers! The Amazon Customer Service Concessions Tech team is seeking a Support Engineer to provide production engineering support. In Concessions Tech, we re focused on building scalable applications for use by our Customer Service Associates to best resolve customer issues, including granting concessions (e.g., refund for a missing item in a shipment) when within policy. This role will directly impact our ability to deliver new experiences that improve the concessions experience. This role ...

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualificatio...

Join our Team About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security inci...

Req ID: 313795 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SIEM - Security Center Operations Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Understand and apply principles, concepts, technologies and standards of professional field Apply research information gathering and analytical and interpretation skills to problems of diverse scope Write/create formal documentation such as reports, slide decks, and architecture diagrams Lead and/or assist incident response efforts Create content (qu...

About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security incident managemen...

Summary: The HR Generalist will provide administrative support to the HR Business Partners. The HR Generalist will also support the HR Shared Services leader in providing a high service level to the employees. Essential duties/responsibilities: Provide administrative support to HRBPs in key areas within People & Culture . Conduct exit interviews . Update employee data in Workday . Support process of opening new positions . Assist with non-performance related Employee Relations issues . Maintain process documentation Required Job Skills and Abilities: Proficient with Programs and Applications like Outlook, Microsoft Office Suite products (Word, Excel, PowerPoint, MS365) . Strong customer serv...

The incumbent will join the Fees & Expense Management department, where they will be responsible for managing a team of 10 FTEs analyzing and reconciling various fees related to Brokerage, Clearing, and Exchange services in line with client service-level agreements. The role involves leading the team responsible to understand and calculate various fees and handling tasks related to invoice processing for a wide range of over the counter (OTC) and Listed Derivatives products. A significant part of the role involves client management, escalation management, collaborating with external vendors such as brokers, clearing firms, agent banks and custodians. The role also involves optimization of co...