1827 Service Cloud Jobs - Page 14

Job Title: Senior Technical Architect AWS Service Cloud Voice (SVC) Rate: USD 38/hour Duration: 480 hours (Contract) Experience Required: 10+ years Location: Remote / Flexible Job Summary: We are looking for a highly experienced Senior Technical Architect with deep hands-on expertise in Amazon Connect, Amazon Lex, and AWS Lambda , to design and implement scalable solutions leveraging AWS Service Cloud Voice (SVC) . The ideal candidate should be a hands-on coder with strong architectural skills and a proven track record in AWS-based contact center solutions . Key Responsibilities: Design and implement end-to-end architecture for Service Cloud Voice (SVC) integrations using Amazon Connect, Lex...

Job Title: Senior Salesforce Development- Fusion Risk Management Location: Gurugram/Bengaluru Experience: 8-11 Years Key Responsibilities The person will be exposed to a variety of assignments, responding to service requests, problem solving, maintaining stability, performing technical implementations, Provide ongoing support for Corporate applications, including on-call, problem analysis, resolution and escalation. Perform regular maintenance activities required to keep the applications working at expected levels. Working with the Subject Matter Experts and Business Analysts to provide the quick fix/permanent solution for the production issues Ability to provide solutions for system/batch s...

You will be joining Forsys Inc., a renowned leader in Lead-to-Revenue transformation, with a team of over 500 professionals spread across multiple countries. As an implementation partner for major vendors like Conga, Salesforce, and Oracle, Forsys focuses on unlocking new revenue streams for clients through innovative solutions. In your role as a Salesforce CRM Product Owner with Solution Architect expertise, you will be responsible for spearheading the strategy, roadmap, and delivery of the Salesforce CRM platform. This hybrid role requires a blend of business acumen and technical proficiency to design scalable, integrated, and user-centric solutions that enhance sales, service, and custome...

As a skilled Senior Salesforce Architect with a minimum of 9 years of total and relevant experience, you will spearhead the design, development, and implementation of scalable and secure Salesforce solutions. Your role will be crucial in aligning Salesforce architecture with business objectives, implementing best practices in system design, and guiding development teams. Collaboration with stakeholders, product managers, and other architects is essential to establish a robust Salesforce ecosystem meeting enterprise-grade standards. - Expertise in coding with a proven track record of at least 8 years in Salesforce.com development - Minimum 3 years of experience in a leadership role with adept...

Job Description: As a Salesforce developer - Mobile at our company, you will play a crucial role in Salesforce-based APEX Coding, LWC Components development, deployment, and support. Your responsibilities will include troubleshooting technical and functional issues, integrating Salesforce with SAP and 3rd party Apps, and escalating IT issues for timely resolution. Coordinating with Business Unit Admins, Business Team, and service providers will be essential, along with conducting periodical reviews and reporting on responsibilities and KPIs. Key Responsibilities: - APEX Coding and LWC Components development - Troubleshooting technical and functional issues - Integration with SAP and 3rd part...

Job Description for Salesforce Functional Good Understanding of Automotive/Manufacturing domain Strong experience in SFDC – Sales and Service Cloud Strong Functional experience in Sales, Service, Marketing cloud functional areas of SFDC. Experience in requirement analysis, BRD preparation, Functional Design documentation. Good in suggesting Salesforce Solutions to customer Expertise in building E2E Test Scenarios by discussing with Business SMEs and SFDC Dev team. Experience in Lightning and Classic Service console is preferred. Excellent Communication Skills. Should have experience in JIRA Dashboard creation Should have good interpersonal and presentation skills.

Primary Responsibilities: Day-to-day operations of non-clinical applications including design, build, test, and maintenance. This ranges from small service requests to larger project implementations Develop and refine customer journeys, automation processes, and segmentation strategies to improve engagement and conversion Design and execute personalized, multi-channel marketing campaigns using AMPscript, SQL, and dynamic content strategies. Responsible for assisting with system troubleshooting, implementations, and software updates Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when ap...

Your Expertise: Bachelors Degree preferred, or equivalent combination of education, training, and experience. 5+ years of experience working on the Salesforce platform. Must be experienced in Service Cloud along with Omni Channel. Good to have Data Cloud /Experience Cloud applications. 5-8 years of hands-on experience in Apex Programming, SOQL, SOSL, and Integrations. 5+ years of hands-on experience with Salesforce Web Services APIs like SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API. 5+ years of hands-on experience in Aura, LWC, and JavaScript programming. Experience in Salesforce Data Cloud Certification (Required) Professional fluency in English (Required) Experi...

5+ years of hands-on Salesforce development experience. • Strong expertise in Sales Cloud, Service Cloud, and Experience Cloud. • Proficiency in Apex, SOQL, SOSL, Lightning Web Components (LWC), Aura Components, Visualforce

Description: -Should have good experience in SFDC, Apex, LWC and Triggers. -Should be proficient in Web Services (Rest API and SOAP), -Experience on SOQL/SOSL, Visualforce, Lightning and CPQ is preferred. -Good Hands-on Sales Cloud, Service Cloud, Experience Cloud and Community Cloud. Nice to have experience on Revenue Cloud -Technically skilled in customization (Apex, Triggers, Asynchronous and Synchronous process), Flows. -Participate in code reviews and ensure that all development work follows best practices. -Good Debugging skills. -Candidate should have good written and verbal communication skills. Additional Details Global Grade : B Remote work possibility : No Local Skills : Salesforc...

Description Candidate should have 4-6 years of Selenium experience and able to automate Salesforce applications independently. At least 3+ years of testing experience in Salesforce Sales or Service cloud Should be aware of salesforce functional aspects which include Apps, Objects, Flows, Fields, Record Types, Users, Profiles, Roles, Permission sets, Reports, Dashboards and Page Layouts Strong Java Test Development, creating and driving Automation Test Strategy, relevant should be in java and selenium Strong Automation skill on Selenium/Webdriver Experience into Test design creation, E2E scenario creation, Lights out testing execution, Defect analysis. Scripts maintenance Knowledge of JIRA Te...

Description Candidate should have 4-6 years of Selenium experience and able to automate Salesforce applications independently. At least 3+ years of testing experience in Salesforce Sales or Service cloud Should be aware of salesforce functional aspects which include Apps, Objects, Flows, Fields, Record Types, Users, Profiles, Roles, Permission sets, Reports, Dashboards and Page Layouts Strong Java Test Development, creating and driving Automation Test Strategy, relevant should be in java and selenium Strong Automation skill on Selenium/Webdriver Experience into Test design creation, E2E scenario creation, Lights out testing execution, Defect analysis. Scripts maintenance Knowledge of JIRA Te...

Description Expert in Sales and service cloud. This includes both V1 (C4C) and V2 Gathering business requirements from client Designing and developing technical solutions that meet client requirements Configuring, formatting, customizing, and testing the C4C solution Providing technical support for new and existing project Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills SAP Cloud for Customer Languages RequiredENGLISH Role Rarity To Be Defined

Description Key ResponsibilitiesCollaborate with stakeholders to gather, analyze, and document business requirements and user stories. Identify and recommend solutions to meet business needs and improve efficiency. Conduct Discoveries, feasibility studies and impact assessments for new initiatives. Develop flowcharts, diagrams, and documentation to illustrate business processes and IT system interactions. Facilitate meetings and workshops with stakeholders to discuss requirements, project updates, and implementation strategies. Liaise with developers, testers, and business users to ensure that solutions are implemented correctly and meet specified requirements. Perform system testing, user a...

Were Hiring: Salesforce Developer!!! We are looking for talented Salesforce Developers with 2-3 years of experience. This is a great opportunity for immediate joiners who are passionate about Salesforce development and want to work on exciting projects. Location: Noida Interview Mode: Face-to-Face only Key Skills Required: Salesforce Development (Apex, Visualforce, Lightning Components) Service Cloud and Sales Cloud experience is must Integration using REST/SOAP APIs Customization & Configuration CRM concepts & data model knowledge Strong problem-solving & analytical skills Eligibility: Minimum 2-3 years of Salesforce development experience Immediate joiners only Good Communication If you or...

Job Description: Rently is looking for an experienced and technically skilled Salesforce Administrator to lead the administration, optimization, and technical governance of our Salesforce ecosystem. You will support multiple clouds including Sales Cloud, Service Cloud, Revenue Cloud, and Marketing Cloud, enabling scalable automation, security enforcement, and high availability for critical business operations. This role is crucial in our transition from third-party management to a fully in-house Salesforce Center of Excellence. Duties/Responsibilities: Serve as the primary technical admin for multi-cloud Salesforce architecture across business units. Configure and manage users, permission se...

As a Product Owner with over 8 years of experience, your role will involve gathering, analyzing, and documenting business requirements from stakeholders. You will be responsible for translating business needs into detailed Salesforce solutions and user stories. Collaborating with cross-functional teams for the implementation of Salesforce Sales Cloud, Service Cloud, and ERP integrations will be a key part of your responsibilities. - Maintain and prioritize product backlogs. - Support the development team throughout the project lifecycle. - Ensure stakeholder communication to align with business goals. - Conduct training sessions. - Provide user support post-deployment. - Drive continuous imp...

As a highly skilled Salesforce Lead, you play a crucial role within the team as an individual contributor, lead, mentor, and reviewer of 3 to 5 team members" work. Your expertise in defining solutions for problems, creating designs, including data models, is essential for successfully delivering large-scale projects. Your extensive experience as a Salesforce Lead & Support Engineer will be evident through your strong leadership abilities. **Key Responsibilities:** - Strong functional and development experience in Sales Cloud and Service Cloud FSL, RMA, Experience/Communities Cloud, and CPQ. - Experience in Zoho or similar support ticketing system. - Hands-on experience in the Salesforce depl...

5+ yrs of business analysis exp in services firm & tech services implementation Independently leading business requirements gathering and analysis CPQ Certified, Revenue Cloud, IT consulting Salesforce implementation or administration 9765546600

As a Salesforce QA Lead at Saadhvi Technology, a boutique Salesforce Implementation Partner based in Chennai, India, you will play a crucial role within the Delivery organization. Your primary responsibility will be to execute functional and non-functional testing on the Salesforce platform, encompassing the creation, maintenance, and execution of test plans, cases, and scripts. The ideal candidate for this role should have a minimum of 4 years of QA experience specifically on the Salesforce platform, with a strong focus on Sales Cloud, Service Cloud, and CPQ. Key Responsibilities: - Develop comprehensive test cases and plans to ensure thorough testing coverage - Perform unit, functional, sm...

Role Overview: As a Salesforce Team Lead/Architect specializing in Sales Cloud, Service Cloud, and Field Service Lightning (FSL), you will play a crucial role in designing and delivering scalable solutions to enhance the Salesforce platform in alignment with business goals. Your primary responsibilities will include: Key Responsibilities: - Customizing and configuring Salesforce Sales Cloud and Service Cloud to meet specific business requirements. - Implementing end-to-end Salesforce solutions, providing support, and mentoring the team at an architect level. - Designing and implementing solutions using Field Service Lightning (FSL) to support scheduling, dispatching, and field operations, in...

As a skilled and motivated Salesforce Trade Promotion Management (TPM) Consultant at our company, your role will involve implementing and optimizing TPM solutions within the Salesforce Consumer Goods Cloud. You will play a crucial part in assisting clients in managing trade spend, enhancing promotion effectiveness, and driving ROI. Key Responsibilities: - Lead or support the implementation of Salesforce TPM solutions for clients in the Consumer Goods industry. - Collaborate with stakeholders to gather business requirements and translate them into functional TPM configurations. - Design and configure TPM components including promotion planning, fund management, claims, and settlements. - Inte...

As an experienced Salesforce Administrator / Developer, your role involves supporting and maintaining the Salesforce instance to ensure alignment with growing business requirements. Your expertise in customizing Salesforce using declarative tools and programmatic solutions such as Apex, Visualforce, and Lightning Components is crucial for building and maintaining custom fields, flows, actions, and integrating 3rd-party plugins. **Key Responsibilities:** - Proven experience as a Salesforce Administrator or Developer - Proficiency in Custom Fields, Objects, Page Layouts, Flows, Validation Rules, and Approval Processes - Hands-on experience with Sales Cloud, Service Cloud, and Marketing Cloud -...

Role Overview: As a Senior Salesforce Developer at our company, you will be a key player in designing, developing, and optimizing the Salesforce environment. Your main responsibility will involve leading development projects to ensure the Salesforce platform aligns with business needs, drives growth, and enhances operational efficiency. You will work closely with another senior developer to maintain the system and implement new features that continuously improve the platform. Key Responsibilities: - Lead Salesforce development projects, ensuring timely deliverables that meet business expectations. - Collaborate with the Salesforce Administrator to optimize the platform based on user requirem...

Role Overview: As the Head of Salesforce Practice, you will lead the strategic direction, delivery, and growth of the Salesforce services at the organization. You will be responsible for overseeing a team of developers, architects, and consultants to ensure high-quality implementations. Your role will also involve acting as a trusted advisor to clients. Key Responsibilities: - Define and lead the Salesforce strategy and roadmap for the organization - Oversee end-to-end Salesforce project delivery with best practices in design, development, and deployment - Provide technical leadership on architecture and complex solutioning - Lead pre-sales activities such as proposal building, client presen...