511 Service Cloud Jobs - Page 14

job requisition idJR1027768 Job Summary Synechron is seeking an experienced Salesforce Technical Lead to join our dynamic team. In this role, you will be responsible for designing, developing, and delivering scalable Salesforce solutions that align with business needs and technical best practices. You will lead development efforts, mentor team members, and collaborate with stakeholders to implement end-to-end Salesforce platforms that drive operational efficiency and enhance user experience. Your expertise will contribute significantly to our digital transformation initiatives, ensuring robust, maintainable, and innovative solutions within a fast-paced environment. Software Required Skills: Salesforce Development Environment (VS Code, SFDX, Salesforce CLI) intermediate to advanced proficiency Version ControlGit, Bitbucket experience with branching, merging, and code management Development ToolsSalesforce Lightning Design System, Lightning Web Components (LWC) frameworks Programming LanguagesApex, JavaScript strong coding skills essential Salesforce Configuration ToolsFlows, Process Builder, Approval Processes, Email Templates Data Query LanguagesSOQL and SOSL Mobile and Experience Cloud setups and configurations foundational knowledge Industry-standard toolsJIRA, Confluence usage for project management and documentation Preferred Skills: Salesforce Certifications (e.g., Platform Developer I & II, Lightning Web Components Developer, Service & Sales Cloud certifications) Additional toolsAutoRabbit, MuleSoft, Einstein Analytics, GitHub, DevOps pipelines Overall Responsibilities Lead the end-to-end architecture, development, and deployment of Salesforce solutions in accordance with business requirements. Design scalable, extensible, and reusable Lightning web components and Apex classes that meet performance, security, and governance standards. Collaborate with Product Managers, Business Analysts, and Data teams to translate business needs into technical designs. Implement best practices in code quality, testing, and documentation, including test-driven development (TDD). Mentor and guide team members on development standards, code reviews, and technical innovations. Ensure solutions adhere to Salesforce security and data sharing models, including permissions, sharing rules, and access controls. Monitor and optimize Salesforce platform performance, respecting platform governing limits. Support deployment activities using version control and CI/CD pipelines. Stay current with Salesforce releases, features, and industry trends to continuously improve development practices. Foster an inclusive and collaborative team environment focused on sustainable and innovative solutions. Technical Skills (By Category) Programming Languages: Required: Apex, JavaScript Preferred: Visualforce, TypeScript Databases / Data Management: DML operations, SOQL, SOSL proficiency in querying and data manipulation Strong data modeling skills, Object and Object Relationship management Cloud Technologies: Salesforce Cloud platforms, including Sales Cloud, Service Cloud, Experience Cloud, and Mobile Frameworks and Libraries: Lightning Web Components (LWC), Lightning Design System Development Tools & Methodologies: Visual Studio Code, SFDX CLI, Git-based version control, Agile methodologies, TDD practices Security Protocols: Knowledge of Salesforce security model, sharing settings, permission sets, profiles, and sharing rules Experience Minimum of 10 + years of hands-on Salesforce development experience. Proven experience leading technical teams and delivering large-scale Salesforce solutions. Domain expertise in Financial Services, particularly in Investment Banking and Global Markets (Equities and Fixed Income), is preferred. Industry experience in the Financial Services sector is strongly desirable. Familiarity with Salesforce Communities setup and configuration is advantageous. Experience with integration tools like MuleSoft or AutoRabbit, and analytics tools such as Einstein, would be beneficial. Prior experience working in an Agile environment and practicing TDD. Alternative Pathways: Candidates with extensive hands-on Salesforce development across diverse industries and a strong focus on core technical skills may qualify through demonstrated project success and certifications. Day-to-Day Activities Develop, review, and optimize Salesforce applications, components, and automation processes. Conduct technical design sessions, code reviews, and mentor junior team members. Participate in daily stand-ups, sprint planning, and retrospective meetings. Collaborate closely with stakeholders to clarify technical requirements and provide updates. Prepare technical documentation, deployment plans, and test cases. Troubleshoot and resolve platform-related issues, ensuring compliance with Salesforce governor limits. Lead component and solution demonstrations for clients and internal teams. Maintain knowledge of latest Salesforce features, releases, and best practices to improve project outcomes. Qualifications Bachelor's degree or higher in Computer Science, Information Systems, or related fields. Certifications preferredSalesforce Certified Platform Developer I & II, Lightning Web Components Developer, and Cloud certifications relevant to the role. Hands-on training or continuous learning in Salesforce development practices. Ability to adapt quickly to new technologies and methodologies. Professional Competencies Strong analytical and problem-solving skills to navigate complex technical challenges. Effective leadership and mentorship abilities, fostering a collaborative team environment. Excellent communication skills to articulate technical concepts clearly to non-technical stakeholders. High level of adaptability and eagerness to learn emerging technologies. Ability to prioritize tasks, manage time efficiently, and deliver high-quality results within deadlines. Innovative mindset focused on sustainable and scalable solutions.

Job Summary: We are looking for a Senior Salesforce Administrator to lead the administration, configuration, and support of Salesforce Sales and Service Clouds. The ideal candidate will bring hands-on experience in managing end-to-end Salesforce environments and supporting cross-functional teams with scalable and secure solutions. Key Responsibilities: Manage and support Sales & Service Cloud (Accounts, Leads, Opportunities, Email/Web/SMS-to-Case, Omni-Channel, etc.) Handle configurations including Flows, SSO, Sharing Rules, OWDs, Public Groups Manage users, profiles, permission sets, and role hierarchies Oversee environment and license management across sandboxes Perform L1/L2 ticket resolutions and system troubleshooting Support CI/CD release process and version control with conflict resolution Ensure data security, platform integrity, and compliance Collaborate with cross-functional teams for enhancements and best practices Required Skills: 7+ years of Salesforce Admin experience Strong knowledge of Sales Cloud and Service Cloud Proficient in Lightning Flows and Salesforce automation tools Experience in Salesforce environment and user management Excellent communication and problem-solving skills Certifications: Salesforce Certified Administrator (Required) Salesforce Certified Advanced Administrator (Required) Sales/Service Cloud Consultant (Preferred)

Greetings of the Day, We have Job opening for Project Management with one of our client .If you are interested for this position please share update resume along with below details in this email id : shaswati.m@bct-consulting.com Position : Project Management Exp : 8 to 13yrs CTC : 20LPA -22lpa NP : Immediate to 30Days Job Location : Mumbai(Andheri East- Marol) Work Mode: Work from Office First round : Virtual 2nd Round : F2F Technical skills - salesforce admin - mandatory, sales cloud,service cloud certification 1)Experience in managing salesforce end to end implementations 2) experience in handling resources for the project 3) experience in generating reports, managing KPI's , SLA's 4) Experience in gathering requirements, writing user stories , acceptance criteria 5) any experience in convincing stakeholders ,managing conflicts Job Purpose/Summary: Resource Management: Planning and allocating resources, including team members, and managing dependencies and risks. Stakeholder Management: Collaborating with clients, internal teams, and external vendors to gather requirements, manage expectations, and ensure project success. Quality Assurance: Implementing and managing processes for testing, quality assurance, and documentation, ensuring high-quality deliverables. Project Tracking and Reporting: Utilizing project management tools (e.g., JIRA, MS Project, Smartsheet) to track progress, manage risks, and generate reports. Budget Management: Managing project budgets, ensuring projects stay within allocated costs. Problem Solving: Identifying and resolving project issues and risks, proactively mitigating potential roadblocks. Team Leadership and Development: Coaching and mentoring team members, fostering a collaborative environment, and ensuring high team performance. Adhering to Project Management Methodologies: Implementing and adapting methodologies like Agile and hybrid approaches to optimize project outcomes. Key Responsibilities: Strong Project Management Skills: Experience in planning, scheduling, budgeting, and managing projects. Knowledge of Salesforce: Understanding of Salesforce platform, its various clouds (e.g., Sales Cloud, Service Cloud, Marketing Cloud), and its features. Agile and Hybrid Project Management: Experience in implementing and managing Agile and hybrid project methodologies. Communication and Interpersonal Skills: Excellent communication skills, both written and verbal, with the ability to build rapport with stakeholders. Problem-Solving and Analytical Skills: Ability to identify, analyze, and resolve project issues. Key Performance Indicators: Processes & Successful project deliveries Qualificaton: Bachelors or masters Functional Skills/Competencies: Stakeholder management, process orientation Behavioral Skills/Competencies: Communication skills and team management Role & responsibilities Preferred candidate profile

8+ years overall IT experience 5+ years hands-on Salesforce development experience Proficient in Apex, LWC, Aura, Visualforce, Salesforce Flows Must have Lead Experience.

Salesforce engagements as Solution Architect / Technical Architect with Lightning Web component, AURA and Integrations. (Or) Salesforce Pardot (Marketing Cloud Account Engagement)

Roles & Responsibilities: - Lead the design and development of Salesforce solutions, including integration with other systems and customization of Salesforce applications. - Collaborate with cross-functional teams to identify business requirements and translate them into technical solutions. - Provide technical guidance and mentorship to development teams, ensuring adherence to best practices and standards. - Stay updated with the latest advancements in Salesforce technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce - Strong understanding of Salesforce development best practices and standards. - Experience with Salesforce integration with other systems. - Experience with Salesforce customization of applications. - Experience with Salesforce Lightning and Apex programming languages. Location- Pan India Email me- maya@mounttalent.com

Req ID: 325109 We are currently seeking a Salesforce Developer - Digital Solution Consultant Senior Consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN). Key Responsibilities LWC Development & Salesforce Expertise "¢ Design and implement advanced LWC applications that integrate with Salesforce back-end logic and third-party systems. "¢ Create dynamic and highly interactive user interfaces using LWC, Apex, and other Salesforce technologies. "¢ Optimize LWC components for performance, including lazy loading, caching, and efficient DOM manipulation. "¢ Develop solutions leveraging Salesforce APIs, Apex, Platform Events, and Integration Patterns. "¢ Lead the development of complex front-end components and workflows to enhance the Salesforce user experience. "¢ Ensure best practices in security, scalability, and maintainability for all Salesforce applications. Salesforce Data Cloud (Foundational Knowledge) "¢ Understand Salesforce Data Cloud (CDP) concepts, including data ingestion, unification, and segmentation. "¢ Support the configuration of Data Cloud data models and integration with Salesforce apps, such as Sales Cloud and Service Cloud. "¢ Collaborate with the data team to ensure effective data management and activation across Salesforce ecosystems. "¢ Assist in the setup and maintenance of Data Cloud environments to support business-driven use cases. Required Qualifications & Skills Salesforce & LWC Expertise "¢ 5+ years of experience in Salesforce development, including advanced LWC, Apex, and Aura components. "¢ Strong proficiency in JavaScript (ES6+), TypeScript, and CSS for front-end development. "¢ In-depth knowledge of event-driven architecture, Apex classes, and Visualforce. "¢ Hands-on experience with Salesforce integrations using REST/SOAP APIs and Platform Events. "¢ Ability to implement complex UI/UX designs with dynamic components and seamless user interactions. Salesforce Data Cloud (Foundational Knowledge) "¢ Basic understanding of Salesforce Data Cloud (CDP) concepts and its role in customer data unification and segmentation. "¢ Experience with Salesforce Data Cloud integrations (e.g., with Marketing Cloud, Sales Cloud, or Service Cloud). "¢ Comfortable working with data models, data transformation, and identity resolution processes. Certifications (Preferred & Highly Valued) "¢ Salesforce Certified Data Cloud Consultant (nice-to-have) "¢ Salesforce Certified JavaScript Developer I "¢ Salesforce Certified Platform Developer I & II "¢ Salesforce Certified Experience Cloud Consultant (nice-to-have) Soft Skills & Additional "¢ Strong problem-solving and debugging skills. "¢ Excellent communication and ability to collaborate with cross-functional teams. "¢ Experience with Agile/Scrum development methodologies. "¢ Ability to mentor junior developers and provide technical leadership. Experience with Apex, Visualforce, and Lightning Web Components (LWC) Deep understanding of Salesforce data model (Objects, Relationships, SOQL/SOSL) Proficient in Integration techniques (REST/SOAP APIs, Platform Events, External Services) Strong grasp of Governor Limits and how to write efficient, scalable code Familiarity with Salesforce DX, Git, CI/CD pipelines Experience with declarative tools (Flows, Process Builder, Approval Processes) and when to use them over code Can evaluate trade-offs between config vs code Comfortable working in Agile environments, using tools like JIRA, Asana, etc. Strong understanding of unit testing, test coverage, and writing tests that mimic real business scenarios Implements and follows code review and branching strategies Can communicate technical solutions to both devs and non-dev stakeholders Aware of Salesforce product suite (Sales Cloud, Service Cloud, Experience Cloud, CPQ, etc.) Keeps up with Salesforce releases and best practices Holds certifications like Platform Developer I & II, possibly Application/System Architect

Req ID: 322024 We are currently seeking a Salesforce Solution Architect to join our team in Bangalore, Karntaka (IN-KA), India (IN). SFDC Solution Architect (Sales Cloud, Service Cloud and Experience Cloud) How You"™ll Help Us: As a Solution Architect, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc. You"™ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills, and helping you achieve certifications. You"™d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building. Why the Role Is Important: Our Solution Architects are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Solution Architects provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised Once You Are Here, You Will: Develop a comprehensive understanding of our client"™s needs to create thorough configuration designs, use cases, test conditions, and training documentation to support the successful implementation of initiatives and processes 76 Master | EAS - SFDC Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability, and performance Document business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs Ensure the Salesforce.com technical design aligns to overall enterprise architecture of the client and can scale with it Required Qualifications: — 8 Years of experience implementing enterprise level projects in Salesforce.com / Force.com platform — 2 Years of experience creating solutions to business requirement — Including 3 project implementations that leverage the full capabilities (client, design, implement and optimize) of the Salesforce platform — 2 years of experience working with business and development teams to successfully design and manage solutions by creating solution design documents, requirement documentation, business process and workflow definitions and gap analysis Preferred Experience: — Strong understanding of Saleforce.com Lightning Platform Ideal Mindset: — Visionary. You are responsible for providing the technical vision for the solution. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

Req ID: 324414 We are currently seeking a Salesforce Service Cloud Developer to join our team in Pune, Mahrshtra (IN-MH), India (IN). "Required Experience: 4-6 Years of Experience in Service Cloud the responsibilities & technical skills as noted elsewhere. Salesforce Specific Design, Develop, and Implement Solutions & Integrations: Develop custom applications using Apex, Visualforce, and Lightning Web Components (LWC). Implement automation using Salesforce Flow, Process Builder, and Apex triggers. Implement best practices for data management and security. Participate in code reviews and receive/provide constructive feedback. Implement analytics and tracking solutions to gather user behavior data. Configures and Customizes Salesforce EnvironmentsIncluding workflows, security models, automation, and reporting tools Configure Salesforce security models, including roles, profiles, and sharing rules. Implement Salesforce DevOps StrategiesIncluding CI/CD pipelines, version control, and automated deployments. Implement CI/CD pipelines using tools like Copado, Gearset, or Jenkins. Manage version control using Git or similar tools." Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

Req ID: 324408 We are currently seeking a Salesforce Service Cloud Developer to join our team in Pune, Mahrshtra (IN-MH), India (IN). "Required Experience: 4-5 Years of Experience in Service Cloud the responsibilities & technical skills as noted elsewhere. Salesforce Specific Design, Develop, and Implement Solutions & Integrations: Develop custom applications using Apex, Visualforce, and Lightning Web Components (LWC). Implement automation using Salesforce Flow, Process Builder, and Apex triggers. Implement best practices for data management and security. Participate in code reviews and receive/provide constructive feedback. Implement analytics and tracking solutions to gather user behavior data. Configures and Customizes Salesforce EnvironmentsIncluding workflows, security models, automation, and reporting tools Configure Salesforce security models, including roles, profiles, and sharing rules. Implement Salesforce DevOps StrategiesIncluding CI/CD pipelines, version control, and automated deployments. Implement CI/CD pipelines using tools like Copado, Gearset, or Jenkins. Manage version control using Git or similar tools." Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

Req ID: 325132 We are currently seeking a Salesforce senior Developer to join our team in Pune, Mahrshtra (IN-MH), India (IN). Job Summary We are seeking a highly skilled Senior Salesforce Developer with extensive experience in Lightning Web Components (LWC) and a foundational understanding of Salesforce Data Cloud. The ideal candidate will have advanced LWC development skills and a strong understanding of Salesforce development best practices, with the ability to integrate these skills with Salesforce Data Cloud in a meaningful way. This role is critical for building sophisticated, scalable, and performance-optimized Salesforce applications. Key Responsibilities LWC Development & Salesforce Expertise "¢ Design and implement advanced LWC applications that integrate with Salesforce back-end logic and third-party systems. "¢ Create dynamic and highly interactive user interfaces using LWC, Apex, and other Salesforce technologies. "¢ Optimize LWC components for performance, including lazy loading, caching, and efficient DOM manipulation. "¢ Develop solutions leveraging Salesforce APIs, Apex, Platform Events, and Integration Patterns. "¢ Lead the development of complex front-end components and workflows to enhance the Salesforce user experience. "¢ Ensure best practices in security, scalability, and maintainability for all Salesforce applications. Salesforce Data Cloud (Foundational Knowledge) "¢ Understand Salesforce Data Cloud (CDP) concepts, including data ingestion, unification, and segmentation. "¢ Support the configuration of Data Cloud data models and integration with Salesforce apps, such as Sales Cloud and Service Cloud. "¢ Collaborate with the data team to ensure effective data management and activation across Salesforce ecosystems. "¢ Assist in the setup and maintenance of Data Cloud environments to support business-driven use cases. Required Qualifications & Skills Salesforce & LWC Expertise "¢ 5+ years of experience in Salesforce development, including advanced LWC, Apex, and Aura components. "¢ Strong proficiency in JavaScript (ES6+), TypeScript, and CSS for front-end development. "¢ In-depth knowledge of event-driven architecture, Apex classes, and Visualforce. "¢ Hands-on experience with Salesforce integrations using REST/SOAP APIs and Platform Events. "¢ Ability to implement complex UI/UX designs with dynamic components and seamless user interactions. Salesforce Data Cloud (Foundational Knowledge) "¢ Basic understanding of Salesforce Data Cloud (CDP) concepts and its role in customer data unification and segmentation. "¢ Experience with Salesforce Data Cloud integrations (e.g., with Marketing Cloud, Sales Cloud, or Service Cloud). "¢ Comfortable working with data models, data transformation, and identity resolution processes. Certifications (Preferred & Highly Valued) "¢ Salesforce Certified Data Cloud Consultant (nice-to-have) "¢ Salesforce Certified JavaScript Developer I "¢ Salesforce Certified Platform Developer I & II "¢ Salesforce Certified Experience Cloud Consultant (nice-to-have) Soft Skills & Additional "¢ Strong problem-solving and debugging skills. "¢ Excellent communication and ability to collaborate with cross-functional teams. "¢ Experience with Agile/Scrum development methodologies. "¢ Ability to mentor junior developers and provide technical leadership. Experience with Apex, Visualforce, and Lightning Web Components (LWC) Deep understanding of Salesforce data model (Objects, Relationships, SOQL/SOSL) Proficient in Integration techniques (REST/SOAP APIs, Platform Events, External Services) Strong grasp of Governor Limits and how to write efficient, scalable code Familiarity with Salesforce DX, Git, CI/CD pipelines Experience with declarative tools (Flows, Process Builder, Approval Processes) and when to use them over code Can evaluate trade-offs between config vs code Comfortable working in Agile environments, using tools like JIRA, Asana, etc. Strong understanding of unit testing, test coverage, and writing tests that mimic real business scenarios Implements and follows code review and branching strategies Can communicate technical solutions to both devs and non-dev stakeholders Aware of Salesforce product suite (Sales Cloud, Service Cloud, Experience Cloud, CPQ, etc.) Keeps up with Salesforce releases and best practices Holds certifications like Platform Developer I & II, possibly Application/System Architect Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

Role Overview We are seeking a dynamic CRM Developer to drive the planning and implementation of our CRM strategies. This role involves managing integrations, monitoring performance, optimizing data capture, and identifying opportunities for process improvement. The CRM APM will collaborate closely with the CRM Administrator and cross-functional teams to ensure the CRM system aligns with business objectives and enhances user experience. Key Responsibilities The CRM Associate Product Manager (APM) at NxtWave plays a vital role in optimizing our CRM processes and ensuring that the system delivers value to the organization. Here is an expanded view of the key responsibilities this role entails: Strategic Planning & Implementation Implementation Planning: Develop and execute plans for CRM implementations, ensuring alignment with business goals and customer needs. Performance Monitoring: Monitor CRM system performance, identifying trends and areas for improvement to drive user adoption and satisfaction. Integration Management: Collaborate with relevant teams to manage CRM integrations with other business tools and applications, ensuring seamless data flow and operational efficiency. Process Improvement: Identify and prioritize opportunities for process improvement, leveraging CRM capabilities to enhance business operations. Data Management & Optimization Data Capture Optimization: Analyze and optimize data capture processes to ensure accurate and comprehensive customer information. Task Prioritization: Prioritize tasks based on business needs and impact, ensuring efficient use of resources and alignment with strategic goals. Process Documentation: Create and maintain detailed documentation of CRM processes, workflows, and system configurations. Collaboration & Communication Cross-Functional Collaboration: Work closely with CRM Administrators, sales, marketing, and customer service teams to understand their needs and ensure CRM solutions meet their requirements. Stakeholder Engagement: Engage with key stakeholders to gather feedback, align on priorities, and communicate CRM strategies and progress. User Training & Support: Support training efforts to improve user adoption and proficiency, ensuring teams can effectively leverage CRM capabilities. Continuous Improvement & Innovation Industry Trends & Best Practices: Stay informed about CRM best practices, industry trends, and emerging technologies to drive innovation and continuous improvement. User Experience Enhancement: Identify opportunities to enhance the user experience, incorporating feedback and industry insights into CRM strategies. Qualities We Value Analytical Thinker: Demonstrate strong analytical skills, with the ability to interpret data and make data-driven decisions. Problem Solver: Exhibit excellent problem-solving skills, with a proactive approach to identifying and addressing challenges. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Preferably Bachelors degree in Business Administration, Information Technology, or a related field. Experience: Preferably proven experience as a CRM Developer or in a similar role. Technical Proficiency: Strong understanding of CRM systems and data management principles. Interpersonal Skills: Excellent communication and interpersonal skills. Skills Foundational Skills CRM Strategy: Experience in developing and executing CRM strategies that align with business objectives. Data Analysis: Proficiency in data analysis and interpretation, with the ability to make data-driven decisions. Project Management: Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Technical Skills CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Integration Management: Familiarity with managing CRM integrations with other business tools and applications. Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Work Arrangement: Office Work Schedule: 6 days a week.

Role- Lead Salesforce Developer Locations: Bangalore, Mumbai Experience: 5 to 7 Years 8 to 10 years Work Mode- 3 Days of work from the office[Hybrid Mode] Primary Skills Apex + LWC + Sales Cloud + Integration + Good Communication Skill Secondary Skills- Service Cloud Job Description: Analyse the business requirement and define the appropriate design with respect to data modelling. Experience in Sales Cloud, Service Cloud and Experience Cloud Perform configuration and customization of the salesforce.com platform. Design and develop high-performance, reusable lightening component. Guide team on writing test classes for developed classes and ensuring more than 90% code coverage Translating functional requirements into technical requirements. Identifying bugs and aligning with requirements during debugging. Guide & implement Testing automation, bug fixing and deploying to production Make suggestions for better solutions to problems Keep abreast of the latest and emerging technologies Should have previous contact center experience & implementation knowledge on CTI integration Required Skills and Experience: 5+ years of Core Development experience in Salesforce.com 2+ years of Omni Channel experience in Lightening Component, Lightening Event, Lightening page Template 4+ years of development experience in Visual Force, Apex, Process flows. Hands-on experience on Data Cloud & integration Hands-on experience in Salesforce Omni Channel and administration (e.g., Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). Experience in designing custom objects, custom fields, picklists, page layouts, record layout, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. Experience in integrating external applications to Salesforce Previous work experience with enterprise application and software development Experience developing customer-facing interfaces Excellent problem-solving skills and ability to provide required solutions Must have knowledge on sales cloud, service cloud and financial cloud. Experience with SFDC and UX integration will be big plus Experience in integrating with Angular/React applications will be big plus Experience in OpenCTI Integration experience will be big plus. Experience in Service Cloud implementation. The primary focus will be full life cycle of Salesforce development and integration with third-party services using Agile methodologies. The candidate will be working with other developers on different layers of the Infrastructure and integration. Therefore, a commitment to collaborative problem solving, state of the art Design and creating quality products is essential.

We are seeking a seasoned Salesforce CPQ expert with over 10 years of professional experience. The ideal candidate will have a minimum of 4 years of experience with CPQ solutions, including at least 1 year specifically with Salesforce CPQ. You should have successfully led 3-4 end-to-end Salesforce CPQ implementations, either in India or globally. Primary Skills Primary Skills: CPQ Expertise: In-depth knowledge of CPQ and related domains. Salesforce Modules: Proficiency in at least two Salesforce modules such as Sales Cloud, Service Cloud, Experience Cloud, Salesforce Platform, or Industry Clouds. Architecture & Design: Ability to handle CPQ architecture and high-level design. Implementation: Familiarity with best practices on the Force.com platform and Salesforce. Client Management: Experience managing clients and leading multi-member teams on projects. Solution Design: Exposure to designing highly reliable, scalable, secure, and decoupled solutions. CI/CD: Knowledge of continuous integration and continuous delivery processes. Secondary Skills Analysis: Experience in detailed analysis, feasibility studies, performance analysis, and prototyping. Communication: Excellent oral and written communication skills. Interpersonal: Strong interpersonal skills. Problem-Solving: Strong analytical, problem-solving, and conceptual skills.

Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Salesforce Health Cloud Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large and complex technology projects. Your typical day involves collaborating with various stakeholders to ensure project scope and risk are effectively managed. You will drive profitability by overseeing service quality and cost, while also supporting sales through innovative solutions and excellence in delivery. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate communication between stakeholders to ensure alignment on project goals.- Mentor junior professionals to enhance their skills and knowledge in technology delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Health Cloud.- Strong understanding of project management methodologies and frameworks.- Experience in managing cross-functional teams and large-scale projects.- Ability to analyze complex problems and develop effective solutions.- Excellent communication and interpersonal skills to engage with diverse teams. Additional Information:- The candidate should have minimum 15 years of experience in Salesforce Health Cloud.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

We are seeking an experienced Salesforce QA Engineer to join our team. The successful candidate will have a strong background in Salesforce, with at least 5 years of experience in testing and quality assurance. Additionally, the candidate should have experience with Selenium and Java, and be able to design and implement automated testing frameworks for Salesforce applications. The ideal candidate will have a strong understanding of software testing principles, and be able to work effectively in an Agile development environment. Key Responsibilities : 1. Salesforce Testing : Develop and execute test plans for Salesforce applications, including functional, regression, and integration testing. 2. Automated Testing : Design and implement automated testing frameworks using Selenium and Java, to test Salesforce applications. 3. Test Automation Frameworks : Develop and maintain test automation frameworks, including test scripts, test data, and test environments. 4. Defect Tracking : Identify, report, and track defects found during testing, using tools such as JIRA or Salesforce's built-in defect tracking features. 5. Collaboration : Collaborate with cross-functional teams, including development, product management, and business stakeholders to ensure that testing is aligned with business requirements. 6. Test Environment Management : Manage and maintain test environments, including setting up and configuring test data, and ensuring that test environments are up-to-date and reflect the latest changes to the application. 7. Test Data Management : Develop and maintain test data, including creating and managing test data sets, and ensuring that test data is accurate and relevant. 8. Reporting and Metrics : Develop and maintain reports and metrics to track testing progress, including test coverage, defect density, and testing efficiency. Requirements : - Well versed with Salesforce Automation Testing. - At least have 5+ Yrs of exp on Salesforce. - Should have worked on Selenium with Java or Python. - Excellent experience on sales and service cloud. -Having 4-5 Years of SF QA experience Skilled in Provar and manual testing techniques, methodologies, testing tools and best practices Able to create scenarios, execute tests, and log defects based on user stories Technically Sound in SF, Classic and Lightning Development experience Mentoring and assisting team members Excellent communication skill and good with demo and client Interaction

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience with one full cycle implementation of Salesforce CPQ. Experience with configuring Salesforce Steelbrick CPQ Cloud, including quoting process, pricing bundles and workflows. Identify the Salesforce CPQ platform best practices for integration, application development, deployment, data integrity & ongoing enhancements. Hands-on experience in Customizing Salesforce CPQ using Product, Pricing and Advanced Approval rules. Responsible for development in Salesforce CPQ platform using Object Oriented design methodologies , Workflow, Process Builders, Flows, Apex, Visualforce, Apex Triggers, Web Services/SOA and related components Preferred technical and professional experience Experience in Salesforce CPQ point and click configuration using workflows, price rules, product rules, validation rules, sales process setup, roles & profiles, reports and dashboards Strong understanding and hands-on experience in Salesforce CPQ, Sales Cloud and Service Cloud Salesforce CPQ cloud Implementation experience is a must

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables Your clients' on their Salesforce journeys. You will work towards delivering specific milestones and objectives in an agile environment, and showcase an ability to work autonomously and communicate well in a work environment with people from different cultures and time zones Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Basic experience in at least one of the salesforce cloud. Foundational level of knowledge on LWC, APIs Proficiency in test classes Knowledge on CICD Exposure to development and deployment frameworks. Preferred technical and professional experience Experience working in an Agile environment Ability to work directly with clients and understand the requirements Able to work with multiple scrum teams

Looking for Salesforce Developer TL/STL/ Architect Exp: 4+ yrs NP: Immediate only Role & responsibilities 4+ years of implementation experience on Salesforce and Force.com platform with at least 2 complete lifecycle implementations. Hands on Exp in LWC, integration, sales , service and experience cloud Should have participated in, and be familiar with, Agile (Scrum) project methodologies. Ability to understand the business requirements and converting them into solution designs Ability to design and provide solutions using Salesforce.com out of box features and custom development tools. Proven experience in Presales activities such as RFP response, solution design and effort estimation. Knowledge in web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints Interested candidtaes please share your resume at sneha.racharla@infobeans.com Regards Sneha R

Responsibilities A day in the life of an Infosys Equinox employee: As part of the Infosys Equinox delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!We are looking for experienced Project Management Engineers who have the passion managing the Software Projects, in initiating to the delivery of the project from the biggest retail brands in the world. The ideal candidate will have a very strong knowledge on project management cycle and demonstrated experience in Software Project Management. Experience with e-commerce and mobile-commerce applications is desired. Technical and Professional Requirements: Primary skills:Process->Agile->Kanban,Process->Development Methodology->Scrum,Process->Project Management->Infosys High Maturity project planning and execution,Process->Project Management->Project Management Desirables:Domain->Retail->Vendor Managed Inventory->Food & Beverages,Domain->Sourcing & Procurement->Procurement, Spend Analysis, Vendor Management,Technology->Microsoft Technologies->Windows Presentation Foundation,Technology->Oracle Cloud->Service Cloud Preferred Skills: Technology->Big Data - NoSQL->MongoDB Technology->Java->Java - ALL Foundational->Development Methodology->Scrum Technology->Cloud Platform->Microservices Technology->Cloud Platform->Databases on Azure->Azure Database for MySQL Technology->Container Platform->Docker Technology->Container Platform->Kubernetes Technology->Java->Springboot Foundational->Agile->Kanban Technology->Cloud Security->AWS - Infrastructure Security->AWS Network Security Groups (NSG) Technology->Cloud Platform->Azure Networking Services Generic Skills: Technology->Cloud Platform->Azure Devops Additional Responsibilities: Project Management fundamentals Project Lifecycles on development & maintenance projects, estimation methodologies, quality processes. Knowledge of one or more programming languages; knowledge of architecture frameworks, and design principles; ability to comprehend & manage technology, performance engineering. Domain Basic domain knowledge in order to understand the business requirements / functionality. Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines Ability to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters Good understanding of SDLC and agile methodologies is a pre-requisite Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Educational Requirements Bachelor of Engineering Service Line Equinox * Location of posting is subject to business requirements

B.E. / B.Tech / MCA Relevant Experience : Salesforce, Apex, VisualForce, Triggers, Integration, Service Cloud Should have extensive experience of building and managing applications on force.com platform Should have experience in Customization and Configuration Should have experience in Apex and Visualforce Should have good experience of working in Salesforce Sales/Service Cloud Should have experience developing software solutions, including coding, testing and deployment Should have experience of designing and maintaining public APIs Should have experience in doing deployments creating change sets, taking backups, doing an end to end deployment Should have experience/exposure of Integration Should be comfortable working in a team and as an Individual contributor Certification in Salesforce will be a plus Should have good written and verbal communication skills Should be OK to travel onsite as per the project/client requirement

Title: Salesforce CRM Developer/ Sr Developer Experience: 4 to 10 Years Location: Hyderabad Working Hours: 12.00pm to 9.00pm Responsibilities Develop Apex (classes and triggers) based on specific requirements to extend Salesforce to support business requirements. Deep understanding of the declarative aspects within Salesforce Custom User Interface development, including Lightning pages, Aura Components and Lightning Web Components, Integrations: Use Salesforce APIs/Event Driven Flow to integrate with other systems used in the organization, Best Practices: Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development, Take ownership of release cycles to implement and deploy new/updates to existing applications and code, Collaborating with IT / Developers for other systems to integrate across the business, Supporting the Salesforce Administrator. Collaborating with the Product Team to validate business requirements and any considerations (security, scalability, limits). Required Skills : 4-10 years of experience with Salesforce Sales cloud. Service cloud is a plus. Able to work independently but also showcase good team player instincts. Able to collaborate and communicate effectively with business stakeholders / other Salesforce team members, Certified Salesforce Platform Developer I, Proficient with Microsoft Visual Studio, Salesforce Lightning Design System, and the Salesforce development lifecycle. Bachelors/Postgraduate degree, professional qualification, or relevant experience. Desirable: Additional Salesforce certifications e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I

Overview The purpose of the Salesforce Solution Architect is to provide Architecture and Design thought leadership and guidance to complex Salesforce implementations. The candidate will collaborate with a variety of stakeholders (business partners, delivery leads, scrum masters and technical peers) to ensure that maximum value is delivered to the business and the platform is robust. The candidate must demonstrate progressive technical leadership in the full life cycle of the software development environment. Additionally, the role will be critical to build internal knowledge of the technical solution being built and maintain continuity as SI resources roll off. Responsibilities Work with Sector Delivery leads, Product Managers to transform new requirements into best practice led Salesforce architecture and design. Work directly with stakeholders to design/govern highly usable, scalable, extensible, and maintainable Salesforce solutions. Create high level architecture/design documents which leverage Salesforce best practices and PepsiCo standards. Deal with ambiguous problems, take responsibility for finding solutions, and drive towards simple solutions to complex problems. Troubleshoot key implementation issues and demonstrate ability to drive to successful resolution. Use deep business knowledge of Salesforce products to help assist with estimation for major new initiatives. Contribute to CoE building activities by creating reference architectures, common patterns, data models and re-usable assets that empower our stake holders to maximize business value using the breadth of the Salesforce solutions available, also harvesting knowledge from existing implementations. Evangelize and educate internal stakeholders about Salesforce technology (e.g. CoPs, Workshops, or Conferences). Qualifications Bachelors degree in information technology, Computer Science, MIS, Business, or similar field. 14+ years of overall IT experience with a demonstrated track record of major solution design/architecture contributions in a large enterprise. At least 8 -10 years of experience with Salesforce.com which includes prior experience customizing Salesforce using apex classes/triggers, LWCs, Lightning as well as Integration technologies (such as SOAP or REST). Atleast 4 years of experience as a Salesforce Architect/Technical lead Experience with Salesforce Sales Cloud and Service Cloud (application design, architecture and development). Agile delivery experience. Strong Oral and Written communications skills Preferred Experience with CG Cloud Active Salesforce Developer or Architect Certification

Excellent communication skills both oral and written. Self-motivated, responsible, efficient, and highly organized. Professional, confident, and cordial demeanor. Strong desire to continuously learn new things quickly. Multi-cloud (Sales + Service). Required Candidate profile Must have 8+yrs of exp in Salesforce development Multi-cloud (Sales + Service). Integration exp with Marketing cloud and /or Marketo Experience with integration with middleware: MuleSoft,Boomi,Apigee

Gather and analyze business requirements related to Salesforce solutions Design scalable, efficient processes using Salesforce Admin tools Create reports, dashboards, flows, validation rules, and workflows Required Candidate profile Collaborate with stakeholders, developers, and QA teams for end-to-end delivery Perform user support, troubleshooting, and training as needed Strong hands-on experience in Salesforce Admin