511 Service Cloud Jobs - Page 13

Lead - Salesforce Architect Key Responsibilities Design and lead the delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Health Cloud . Apply best practices to leverage Salesforce out-of-the-box features effectively and minimize custom development. Lead technical solutioning using Apex , Lightning Web Components (LWC) , and declarative tools. Architect integrations between Salesforce and external systems using MuleSoft , REST/SOAP APIs, and middleware platforms. Define and implement CI/CD deployment strategies using tools like Git, Jenkins, Azure DevOps, Copado, or Gearset.Translate complex business requirements into scalable and maintainable Salesforce solutions. Conduct code and architecture reviews to ensure compliance with best practices, performance, and security standards. Collaborate with stakeholders and cross-functional teams to guide platform strategy and roadmaps. Required Qualifications 8+ years of hands-on experience on the Salesforce platform, with at least 3 years in an architect role. Expertise across multiple Salesforce clouds including Health Cloud (preferred but optional) , Sales Cloud , and Service Cloud . Strong development experience with Apex , LWC , and the Salesforce metadata model. Deep understanding of Salesforce configuration, security, sharing model, automation tools, and platform limits. Proven experience with MuleSoft for API-led integration design and enterprise service orchestration. Strong grasp of CI/CD , DevOps, and sandbox management practices in Salesforce environments. Ability to lead architectural discussions and translate business goals into robust technical designs. Salesforce Certifications Required or Strongly Preferred Salesforce Certified Platform Developer I (Required) Salesforce Certified Platform Developer II (Preferred) Salesforce Certified Sharing and Visibility Architect (Required) Salesforce Certified Sales Cloud Consultant (Required) Salesforce Certified Service Cloud Consultant (Required) Salesforce Certified Application Architect (Strongly Preferred or In Progress)

Job Summary: We are seeking a highly skilled and experienced Salesforce Tech Lead to join our team. The ideal candidate will have deep expertise in Salesforce development and architecture , with hands-on experience in Apex, Visualforce, LWC , data migration , and integration (REST/SOAP). A strong understanding of various Salesforce Clouds including Sales, Service, Field Service Lightning (FSL), and CPQ is essential. Key Responsibilities: Lead end-to-end technical design and implementation of Salesforce solutions Develop and maintain components using Apex, Visualforce, and Lightning Web Components (LWC) Design and implement REST and SOAP-based integrations with external systems Plan and execute data migration strategies for large and complex datasets Collaborate with business stakeholders to translate requirements into scalable Salesforce solutions Provide technical guidance and mentorship to a team of Salesforce developers Ensure code quality through best practices such as code reviews and unit testing Manage deployments and version control using DevOps tools and CI/CD pipelines Troubleshoot and resolve technical issues across multiple Salesforce clouds Stay updated on Salesforce platform innovations and recommend adoption where appropriate Required Skills: Strong experience with Apex (Triggers, Classes, Batch, Schedulers) Proficiency in Visualforce and Lightning Web Components (LWC) Proven experience in data migration using tools like Data Loader, Data Import Wizard, and ETL tools Hands-on expertise in Salesforce Integrations (REST, SOAP, Named Credentials, etc.) Familiarity with Sales Cloud, Service Cloud, Field Service Lightning (FSL), and CPQ Understanding of Salesforce security model , sharing rules , and governance limits Ability to manage full SDLC from requirement gathering to deployment Excellent problem-solving and communication skills Preferred Qualifications: Salesforce Certifications (e.g., Platform Developer I & II, Sales Cloud Consultant, Service Cloud Consultant, CPQ Specialist ) Experience with Agile methodologies Familiarity with DevOps tools like Copado, Gearset, or Bitbucket Experience working in multi-org environments Benefits: Competitive salary and performance bonuses Flexible work hours and hybrid work model Learning and certification sponsorships Health and wellness benefits

Job Title: Senior Salesforce Developer Experience : 4-5 Years Location : Hyderabad (HITEC CITY) Notice Period: Immediate to 15 Days Minimum Job Summary Were hiring a Senior Salesforce Developer to lead scalable solution design using Salesforce Health Cloud , Einstein AI , and AgentForce . Expertise in Apex , LWC , LWR , and integrations is essential. You'll drive digital innovation in healthcare, focusing on performance, security, and user experience. Mandatory Skills Minimum 4 years of Salesforce development experience. Minimum of 3 end-to-end Salesforce implementation projects. Preferred industry experience in Healthcare, Finance, Technology, or Education domains. Expertise in Apex, Lightning Web Components (LWC), and Salesforce Flow (Screen Flow, Record-Triggered, Scheduled). Deep understanding of Salesforce Health Cloud, including patient and provider workflows. Hands-on experience with Einstein AI, AgentForce, and Salesforce automation tools. Proven experience integrating Salesforce with external systems via REST/SOAP APIs. Strong knowledge of Sales Cloud, Service Cloud, and Commerce Cloud. Proficiency in building user interfaces using LWC and Lightning Web Runtime (LWR). Must hold relevant Salesforce certifications: Administrator, Platform Developer I, Platform Developer II. Key Responsibilities Architect and develop scalable Salesforce solutions with a primary focus on Health Cloud. Implement intelligent automation through Einstein AI, AgentForce, and Next Best Action. Build and customize applications across Sales Cloud, Service Cloud, Commerce Cloud, and Health Cloud. Create responsive, mobile-first UIs using Lightning Web Components (LWC) and Lightning Web Runtime (LWR). Design secure and scalable integrations with external systems using REST and SOAP APIs. Ensure seamless integration with third-party systems such as EHR platforms, payment gateways, and marketing solutions. Develop proof-of-concept solutions to demonstrate Salesforce innovations for internal stakeholders. Maintain best practices in coding, performance tuning, and security compliance. Stay current with the latest Salesforce releases, especially in Health Cloud and AI features. Why Join Us Work on impactful Salesforce projects using cutting-edge AI and Health Cloud technology. Be part of a forward-thinking and collaborative engineering team. Grow in a dynamic environment focused on continuous learning and innovation.

About TO THE NEW: TO THE NEW is a digital technology services company that provides product engineering, Cloud and FinOps services to enterprises, SaaS, and consumer tech companies. We are recognised by global analyst firms like Gartner, Forrester, Everest, ISG, and Zinnov for its capabilities in Digital Engineering, Cloud, OTT, and Data and analytics. The company leverages its deep partnership with all leading hyperscalers like AWS (Premier Partner), Azure, and GCP to provide end-to-end Cloud professional and managed services to its customers. Founded in 2008, TO THE NEW is one of the fastest-growing companies with a growth rate of over 60% since 2017. The company's passionate team of 2500+ Newers” is spread across its headquarters in Singapore and delivery centres in Delhi, Dehradun, Dubai, NYC, and Sydney. TO THE NEW is an 8-times winner of the prestigious Great Place to Work award. The company has also been recognized as one of India's Top 100 Companies to Work For and is among the Top 50 IT Workplaces in India.. We take pride in our culture driven by passion for making an impact through technology and is backed by our emphasis on continuous learning. Get a sneak peek of our work culture here . Must Have: Extensive Hands-on experience with either Salesforce Service Cloud or Sales Could solution Design and Implementation including but not limited to with customization(Apex Triggers, Classes & VisualForce), configuration(Formulas, Workflows, Approval processes, Custom objects, and fields, Sharing Rules, Page layouts, Record types, Permission Sets, Reports, and Dashboards) Expertise in Administrative tasks like maintaining User Roles and Security, Page Layouts, Workflows, Reports, Dashboards, Tasks, and Events Understanding of data Structures and experience in Data Migration using Import Wizard, Workbench, and other integration tools like Apex Data Loader General understanding of the full application lifecycle from inception through maintenance Integration experience with Salesforce.com API (REST & SOAP) Development experience in Classic and Lightning, with a preference for the latter. Good understanding of MVC patterns & Webapp Architecture with an ability to provide support around the frontend experience via HTML 5, CSS, JQuery, and JS. Comfort across atleast 1 Source Control system with a preference for Git Nice to Have: Salesforce Certifications and/or Trailheads Experience with integrating across atleast 1 Salesforce cloud service like Service Cloud, Sales Cloud, Marketing Cloud etc. Experience and know how around building custom modules(Java or any preferred language) to support and service the Salesforce ecosystem Required Qualifications: Relevant work experience of at least 5 years into Salesforce Contribute to the detailed design and technology selection, providing inputs from their expertise, such as technology alignment and fit, best practices, and feasibility Researching and sharing information towards detailed technical decisions within the team, to ensure a technically sound and feasible solution. Excellent understanding of Software Development Life Cycle (SDLC) Design and develop components of the solution following standards and best practices Strong problem-solving skills and an aptitude for taking on technical challenges Maintain high levels of customer satisfaction Excellent writing and verbal communication skills Work closely with Project Managers/Architects Good Team and People Management skills

Role & responsibilities Experience in Configuration/Customization of Salesforce Sales/Service Cloud Tech - LWC ,Community cloud Lightening Custom sizing Integration with APIs LWC + Apex + Configuration/customization Expertise in Salesforce Lightning build. Expertise in integration of CRM/Client technology/Salesforce with Enterprise applications Understands different project methodologies, project lifecycles, major phases, dependencies and milestones within a project, and the required documentation needs. Excellent organisational skills Excellent written oral communication skills Desirable skills/Preferred Qualifications: Experience developing large scale technology solutions using nCino application Contribute to Salesforce component design discussions Exposure to Data security and regulatory controls Proficient in one or more of Sales, Service, Community or Financial Service Cloud Preferred candidate profile

Job Description: Salesforce experience on Service Cloud Experience Cloud Design and implement scalable and secure Salesforce Architectures Develop and maintain Salesforce technical roadmaps and strategies Lead Salesforce migrations and implementations Collaborate with cross-functional teams to integrate Salesforce with other systems Develop and enforce Salesforce governance and security policies Conduct Salesforce performance optimization and tuning Design and implement Salesforce data management and integration strategies Develop and maintain Salesforce technical documentation and knowledge base

Role & responsibilities Experience in Configuration/Customization of Salesforce Sales/Service Cloud Tech - LWC ,Community cloud Lightening Custom sizing Integration with APIs LWC + Apex + Configuration/customization Expertise in Salesforce Lightning build. Expertise in integration of CRM/Client technology/Salesforce with Enterprise applications Understands different project methodologies, project lifecycles, major phases, dependencies and milestones within a project, and the required documentation needs. Excellent organisational skills Excellent written oral communication skills Desirable skills/Preferred Qualifications: Experience developing large scale technology solutions using nCino application Contribute to Salesforce component design discussions Exposure to Data security and regulatory controls Proficient in one or more of Sales, Service, Community or Financial Service Cloud Possesses Salesforce Certifications------ ------Salesforce (Technical) - Four to Six Years,Developer / Software Engineer Preferred candidate profile

Job Description: Purpose of the role Collaborates with clients to advise, innovate, architect and transform their technology landscape leveraging the latest technologies and industry specific platforms/ products/ solutions. Experience Required: 5-11 Years Responsibilities Translate clients business goals/ challenges into technology roadmaps and architecture designs Conduct research, comprehend analyst reports, keep abreast of technology trends and identify applicability to clients business/ technology ecosystem Define enterprise blueprints that leverage emerging architecture patterns and industry/ functional solutions Partner with clients on business/ technology transformation programs; orchestrate the implementation of planned initiatives and realization of business outcomes Experience and Knowledge Understanding of business parameters and drivers and the ability to articulate technology issues in business terms and vice-versa Capable of building end to end business solutions Exposure of end to end project delivery lifecycle desirable Knowledge of major technologies (legacy to emerging) Experience working with one or more of the following industries Lifesciences, Consumer Goods, Retail, Telecom, Automotive, Energy & Utitlites, BFSI Experience in multiple full lifecycle implementations of Salesforce platform, including Sales cloud/Service cloud/Experience cloud. Experience in one or more industry specific cloud application like Health Cloud, Financial Services Cloud, Manufacturing Cloud, nCino, Vlocity, Veeva, CPQ, Commerce Cloud, CLM(Contract Lifecycle Management), NetZero, CPG, SF Field Service Lightening(FSL/SFS), Change Management etc. or other Salesforce cloud applications serving specific business processes area like marketing automation, field service, Einstein Analytics etc . One or more certifications related to Salesforce cloud process Sales, Service, Community, Admin and any other consultant track certifications Experience of one or more of emerging technologies/ methodologies - Agile, DevOps, Artificial Intelligence, Automation, Blockchain, Cloud, Data/ Analytics and Security and IoT Academic Qualifications Bachelor’s degree in Science, Technology, Engineering or Mathematics Masters degree in Business Administration from a top schoo

Hiring for- Leading IT client Work locations - Hyderabad/ Chennai/ Bangalore/ Pune/ Noida Role & responsibilities - 5+years experience in ServiceMax & SFDC. Must have Service Max tool configuration, ServiceMax Service Flow Manager Knowledge, Timesheet Management, Mobile configuration. Must have Salesforce ServiceMax Technical/Functional Skills Should have extensive experience in creating Apex Classes, Flows, Lightning, Apex Triggers and Visual force Pages and batch classes. Should have experience in Deployment process using Salesforce Scratch Org and agile Devops knowledge. Should be able to design optimal technical solutions to meet customer needs effectively. Should have worked in Agile projects and be conversant with the Agile Development nuances. Should have excellent understanding of SFDC Landscape and Modules Should have experience in Sales Cloud or Service Cloud Should have good understanding of Sales and Service application functionalities. Should have designed Web Pages in Visual force / LWC / Lightning within SFDC for meeting functional needs. Should be able to write Java Script in ServiceMax.

Hiring for- Leading IT client Work locations - Hyderabad/ Chennai/ Bangalore/ Pune/ Noida (as preferred by the candidate) Offered Salary - 30-40% hike on current fixed CTC Availability to join- Immediate joiners are preferred with 0-45 Days of notice. Role & responsibilities - 5+years experience in ServiceMax & SFDC. Must have Service Max tool configuration, ServiceMax Service Flow Manager Knowledge, Timesheet Management, Mobile configuration. Must have Salesforce ServiceMax Technical/Functional Skills Should have extensive experience in creating Apex Classes, Flows, Lightning, Apex Triggers and Visual force Pages and batch classes. Should have experience in Deployment process using Salesforce Scratch Org and agile Devops knowledge. Should be able to design optimal technical solutions to meet customer needs effectively. Should have worked in Agile projects and be conversant with the Agile Development nuances. Should have excellent understanding of SFDC Landscape and Modules Should have experience in Sales Cloud or Service Cloud Should have good understanding of Sales and Service application functionalities. Should have designed Web Pages in Visual force / LWC / Lightning within SFDC for meeting functional needs. Should be able to write Java Script in ServiceMax.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture. - Strong understanding of Salesforce platform capabilities and limitations. - Experience in designing and implementing complex Salesforce solutions. - Hands-on experience with Salesforce configuration, customization, and integration. - Experience in designing and implementing Salesforce security models. - Good To Have Skills: Experience with Salesforce Lightning and Apex development. - Experience with Salesforce Communities and Service Cloud.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Role Overview We are seeking a dynamic CRM Associate Product Manager (APM) to drive the planning and implementation of our CRM strategies. This role involves managing integrations, monitoring performance, optimizing data capture, and identifying opportunities for process improvement. The CRM APM will collaborate closely with the CRM Administrator and cross-functional teams to ensure the CRM system aligns with business objectives and enhances user experience. Key Responsibilities The CRM Associate Product Manager (APM) at NxtWave plays a vital role in optimizing our CRM processes and ensuring that the system delivers value to the organization. Here is an expanded view of the key responsibilities this role entails: Strategic Planning & Implementation Implementation Planning: Develop and execute plans for CRM implementations, ensuring alignment with business goals and customer needs. Performance Monitoring: Monitor CRM system performance, identifying trends and areas for improvement to drive user adoption and satisfaction. Integration Management: Collaborate with relevant teams to manage CRM integrations with other business tools and applications, ensuring seamless data flow and operational efficiency. Process Improvement: Identify and prioritize opportunities for process improvement, leveraging CRM capabilities to enhance business operations. Data Management & Optimization Data Capture Optimization: Analyze and optimize data capture processes to ensure accurate and comprehensive customer information. Task Prioritization: Prioritize tasks based on business needs and impact, ensuring efficient use of resources and alignment with strategic goals. Process Documentation: Create and maintain detailed documentation of CRM processes, workflows, and system configurations. Collaboration & Communication Cross-Functional Collaboration: Work closely with CRM Administrators, sales, marketing, and customer service teams to understand their needs and ensure CRM solutions meet their requirements. Stakeholder Engagement: Engage with key stakeholders to gather feedback, align on priorities, and communicate CRM strategies and progress. User Training & Support: Support training efforts to improve user adoption and proficiency, ensuring teams can effectively leverage CRM capabilities. Continuous Improvement & Innovation Industry Trends & Best Practices: Stay informed about CRM best practices, industry trends, and emerging technologies to drive innovation and continuous improvement. User Experience Enhancement: Identify opportunities to enhance the user experience, incorporating feedback and industry insights into CRM strategies. Qualities We Value Analytical Thinker: Demonstrate strong analytical skills, with the ability to interpret data and make data-driven decisions. Problem Solver: Exhibit excellent problem-solving skills, with a proactive approach to identifying and addressing challenges. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Preferably Bachelors degree in Business Administration, Information Technology, or a related field. Experience: Preferably proven experience as a CRM Associate Product Manager or in a similar role. Technical Proficiency: Strong understanding of CRM systems and data management principles. Interpersonal Skills: Excellent communication and interpersonal skills. Skills Foundational Skills CRM Strategy: Experience in developing and executing CRM strategies that align with business objectives. Data Analysis: Proficiency in data analysis and interpretation, with the ability to make data-driven decisions. Project Management: Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Technical Skills CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Integration Management: Familiarity with managing CRM integrations with other business tools and applications. Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Work Arrangement: Office Work Schedule: 6 days a week.

Job Title: Salesforce Developrs Primary skills: Designing and developing custom applications, features, and integrations within the Salesforce platform. Secondary skills: Creating and maintaining technical documentation Location: Hyderabad (Mindspace#12B) Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc Experience: 4-6 years Job Description: The primary responsibilities of a Salesforce developer include: Designing and developing custom applications, features, and integrations within the Salesforce platform. Creating and maintaining technical documentation, including design specifications, test plans, and user guides. Ensuring the quality and performance of Salesforce solutions through rigorous testing and debugging. Good knowledge in Apex, Visualforce, Lightning Components, and other Salesforce development tools. Knowledge of web development technologies, such as HTML, CSS, and JavaScript. Strong problem-solving, analytical, and communication skills. Experience building business process automations or workflows Experience with reporting & dashboard technology Problem-solving mindset with the ability to troubleshoot and resolve technical issues. --- 1 for Marketing, 1 for sales and service, 2 generic - Extensive knowledge and hands-on experience with the Salesforce ecosystem (ideally Service Cloud, Sales Cloud and Salesforce Lightning, Marketing cloud) About us: Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have offshore development centres: 2 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work for and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.

Role Expectations : Salesforce Service Cloud and Contact Center : - Designs and implements best in class Salesforce based call center solutions. - Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. - Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership : - Leads and mentors a team of Salesforce practitioners. - Ensures adherence to best practices in Salesforce. Solution Design : - Participates in and leads pre-sales meetings and sales opportunities. - Establishes scalable solutions aligned with client needs, estimates level of effort and prepares proposals. - Presents proposals and solutions to clients. - Leads, participates in, and facilitates customer requirements definition and solution design workshops. - Prepare detailed solutions and blueprints. - Gathers and maps business requirements to functional/technical requirements and identifies features, gaps, and solutions out-of-the-box, custom, and creates innovative solutions. Project Delivery : - Oversees and leads the design, build and run of Salesforce Solutions. - Assesses and makes recommendations on business process, design, building, testing, and run of project solutions. - Understands the technical depth of the project and validates the correct resources for the project. - Oversees demos development and works closely with users on user acceptance testing. - Works closely with clients to assess their architecture, and architects' solutions that meet their requirements. - Manages and completes configurations and customizations, security model, and user setup as needed. - Documents and implements configurations, customizations, and data mapping requirements for the engagements. - Manages and executes the process of gathering, documenting, and maintaining business/process workflows following standard processes and procedures (business process reviews). - Works with project teams and clients to fully communicate requirements, solutions, project progression and provides functional and technical expertise. - Works on integrating Salesforce with other systems, data mapping, using APIs and middleware. - Leverages Salesforce Einstein/Gen AI-driven insights and automation. Industry Knowledge : - Apply industry-specific knowledge to develop tailored Salesforce solutions. - Stay informed about industry trends and leverage Salesforce Industry Cloud solutions. - Customize Salesforce to meet regulatory and compliance requirements specific to the industry. Continuous Improvement and Innovation : - Stay updated with the latest Salesforce features and releases. - Recommend and implement improvements for existing and new Salesforce environments. - Create innovative solutions. - Provide training and support to end-users, clients and project teams. Documentation : - Create and maintain comprehensive documentation for all solution designs and implementations. - Ensure knowledge transfer and documentation for future reference. Qualifications : - A proven Salesforce professional with multiple full lifecycle Salesforce implementations and at least 7+ years of experience working with Salesforce. - 10+ years of experience in enterprise software applications. - Expert in Service Cloud contact center experience is a must have. - Strong knowledge of Salesforce and integration with other systems. - Industry-specific experience in sectors such as finance, healthcare, retail, technology, and other major sectors. - Experience with Salesforce Einstein and AI-driven solutions, a plus. Required Qualifications : Education : - Minimum bachelors degree in computer science, Information Technology, or related field. Salesforce Certifications : - Administrator. - Service Cloud. - Experience Cloud, a plus. - Data Cloud, a plus. - Contact Center, Architect Level and other Salesforce Certifications, a plus. Soft Skills : - Proven leadership skills. - Excellent problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Team player with ability to work collaboratively in a team environment. - Leadership skills with the ability to mentor and guide clients and team members. - Attention to detail and commitment to delivering high-quality solutions. - Experience in Agile or Scrum methodologies.

Job Description: We are looking for candodate having 4 to 7 years\' of experience in Salesforce with hands-on experience in Apex, Lightning Web Components (LWC), Aura components, and integrations. The ideal candidate will possess strong communication skills and the ability to collaborate effectively with various stakeholders to deliver high-quality solutions. Key Responsibilities: - Salesforce Developer with strong hands on coding experience in Salesforce using Apex, LWC, Aura on Salesforce Sales/Service cloud. - Proficiency in customization and configuration in Salesforce.com Apex and Lightning LWC/Aura technologies - Must have good understanding of Overall SFDC Architecture and API landscape. - Should be able to implement integrations between Salesforce and other systems. - Ensure best practices and coding standards are followed in all development activities. - Experience with web services (REST & SOAP, JSON & XML, etc.) - Troubleshoot using logs and resolve issues related to Salesforce applications and integrations. - Participate in code reviews and provide constructive feedback to team members. - Stay updated with the latest Salesforce releases and trends. - Good communication skills must be able to manage interactions with various stake holders across multiple countries. Qualifications: - Bachelor\'s degree in Computer Science, Information Technology, or a related field. - Proven 4+ years of hands-on experience as a Salesforce Developer with expertise in Apex, LWC, Flow and integrations. - Strong understanding of Salesforce out-of-the-box features and its capabilities around Sales/Service cloud. - Excellent problem-solving skills and attention to detail. - Had supported their team as a individual contributor in past. - Strong communication skills, both written and verbal. - Salesforce certifications (e.g., Salesforce Certified Platform Developer I/II) are a plus.

Skill : IQVIA specific (OCE) -Salesforce Experience : 3Years - 10 Years Location : Kochi Job Description: Job Description: We are seeking an experienced Salesforce Developer to join our team. The ideal candidate should possess strong hands-on experience in Salesforce development, configuration, and customization, along with a good understanding of integration and cloud functionalities. Must have Skills: -Extensive experience working with Salesforce, specifically within IQVIA platforms -Strong knowledge of OCE-P (Personal Sales) or OCE-D OCE-P: Expert Salesforce developer who has several years of hands on experience with IQVIA OCE-P and knowledge of Salesforce sales/Service cloud OCE-D: Senior Salesforce developer who has several years of hands on experience with: IQVIA OCE-Digital and/or deep knowledge of marketing cloud -Proven ability to drive and optimize customer engagement and orchestration strategies -Experience delivering customer-facing solutions and managing backend Salesforce processes -Ability to work cross-functionally to enhance customer journeys and CRM performance Key Responsibilities: Customize and configure Salesforce using Visualforce, Apex Classes, Apex Triggers Work with Asynchronous Apex (Batch, Future, Scheduled, Queueable). Develop UI using Aura Components and Lightning Web Components (LWC). Build and manage integrations using SOAP and REST APIs. Develop reports and dashboards. Ensure data security and access control through Salesforce Security settings. Collaborate with cross-functional teams to deliver scalable Salesforce solutions. Strong analytical and problem-solving skills Excellent communication and team collaboration abilities Willingness to work in a fast-paced environment Service Request Management – Managing users, call plan, activity plan, territory and territory assignments, CLM, dashboards and reports. Incident Management – Password reset, user and account management, user guidance and incident diagnosis. Good understanding of OCE Sales object and data model. Good understanding of brick and territory alignment, account alignment jobs and scheduling. Configuration experience on OCE platform for minor CR’s that do not require IQVIA assistance. Ensure quality of deliverable including necessary documentation and code. Prepare detailesd design and perform design and code review. Perform impact analysis for changes requested and collaborate with offshore and onshore teams for task assignment. Facilitate TTT (train the trainer) sessions and assist local admins in day to day activities that include adhoc report, data export, managing coaching forms and templates, managing activity plans, product territory alignment, sample limit management, import OneKey customer data. Perform low complexity changes related to workflows, approval processes, process builder or lightning flows. Good to have: Certification: Salesforce Certified Platform Developer I or II Certification: Salesforce Certified Administrator. Certification: IQVIA OCE Sales Certification: HCPO Engage Admin Knowledge on Copado or Flosum If you’re ready to elevate your Salesforce journey and work with innovative teams, apply now

Skill : Salesforce(OCE) Developer Experience : 3 Years - 10 Years Location - Kochi Notice period - Immediate - 30 days Job Description: Job Description: We are seeking an experienced Salesforce Developer to join our team. The ideal candidate should possess strong hands-on experience in Salesforce development, configuration, and customization, along with a good understanding of integration and cloud functionalities. Must have Skills: -Extensive experience working with Salesforce, specifically within IQVIA platforms -Strong knowledge of OCE-P (Personal Sales) or OCE-D OCE-P: Expert Salesforce developer who has several years of hands on experience with IQVIA OCE-P and knowledge of Salesforce sales/Service cloud OCE-D: Senior Salesforce developer who has several years of hands on experience with: IQVIA OCE-Digital and/or deep knowledge of marketing cloud -Proven ability to drive and optimize customer engagement and orchestration strategies -Experience delivering customer-facing solutions and managing backend Salesforce processes -Ability to work cross-functionally to enhance customer journeys and CRM performance Key Responsibilities: Customize and configure Salesforce using Visualforce, Apex Classes, Apex Triggers Work with Asynchronous Apex (Batch, Future, Scheduled, Queueable). Develop UI using Aura Components and Lightning Web Components (LWC). Build and manage integrations using SOAP and REST APIs. Develop reports and dashboards. Ensure data security and access control through Salesforce Security settings. Collaborate with cross-functional teams to deliver scalable Salesforce solutions. Strong analytical and problem-solving skills Excellent communication and team collaboration abilities Willingness to work in a fast-paced environment Service Request Management – Managing users, call plan, activity plan, territory and territory assignments, CLM, dashboards and reports. Incident Management – Password reset, user and account management, user guidance and incident diagnosis. Good understanding of OCE Sales object and data model. Good understanding of brick and territory alignment, account alignment jobs and scheduling. Configuration experience on OCE platform for minor CR’s that do not require IQVIA assistance. Ensure quality of deliverable including necessary documentation and code. Prepare detailesd design and perform design and code review. Perform impact analysis for changes requested and collaborate with offshore and onshore teams for task assignment. Facilitate TTT (train the trainer) sessions and assist local admins in day to day activities that include adhoc report, data export, managing coaching forms and templates, managing activity plans, product territory alignment, sample limit management, import OneKey customer data. Perform low complexity changes related to workflows, approval processes, process builder or lightning flows. Good to have: Certification: Salesforce Certified Platform Developer I or II Certification: Salesforce Certified Administrator. Certification: IQVIA OCE Sales Certification: HCPO Engage Admin Knowledge on Copado or Flosum If you’re ready to elevate your Salesforce journey and work with innovative teams, apply now Job Summary The Sr. Developer role is crucial for driving technical excellence within our Salesforce platform. With a hybrid work model and day shift the candidate will leverage their extensive experience to enhance data governance practices. This position does not require travel ensuring focus on delivering impactful solutions. Responsibilities Develop and implement Salesforce solutions that align with business objectives and enhance operational efficiency. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Ensure the integrity and security of data within the Salesforce platform adhering to best practices in data governance. Optimize Salesforce functionalities to improve user experience and streamline business processes. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain system reliability. Provide technical guidance and mentorship to junior developers fostering a culture of continuous learning and improvement. Conduct regular system audits to ensure compliance with organizational standards and industry regulations. Stay updated with the latest Salesforce features and technologies to drive innovation and competitive advantage. Design and execute test plans to validate system performance and functionality. Implement automation strategies to reduce manual tasks and increase productivity. Collaborate with stakeholders to identify opportunities for system enhancements and process improvements. Document technical specifications and system configurations for future reference and training purposes. Monitor system performance and make necessary adjustments to optimize resource utilization. Qualifications Possess a strong background in Salesforce development with proven expertise in customizing and configuring the platform. Demonstrate proficiency in Apex Visualforce and Lightning components to create robust and scalable solutions. Exhibit knowledge of data governance principles and practices contributing to effective data management strategies. Have experience in integrating Salesforce with other enterprise systems ensuring seamless data flow and interoperability. Show capability in developing and executing test plans to ensure system reliability and performance. Display excellent problem-solving skills with the ability to troubleshoot complex technical issues efficiently. Maintain a proactive approach to learning staying abreast of industry trends and emerging technologies. Certifications Required Salesforce Certified Platform Developer I Salesforce Certified Administrator

Hello, We are looking for "Sr Salesforce Developer+Service Cloud" Job Title : Salesforce Developer (Individual Contributor) Shift Timings : Night Shifts (Flexible) Location : Remote Exp :7+Years Mandatory Skills : Salesforce Development, Salesforce CPQ Cloud, Service Cloud Notice Period : Immediate joiners (Notice period served candidates) NOTE : We are looking for Immediate joiners (Notice period served candidates). Apply only if you have 7+Years of experience into the above mandatory skills. Job Summary: Salesforce Experience: 7+ years of hands-on experience in Salesforce development and administration. Proven expertise in Salesforce CPQ implementation and customization Technical Proficiency: Strong knowledge of Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL. Experience with Salesforce integrations using REST/SOAP APIs and middleware like Mulesoft. Platform Expertise: Salesforce Sales Cloud, Service Cloud, and CPQ (Certified Salesforce CPQ Specialist is a plus). Experience with Salesforce Communities and Experience Cloud is a bonus. Administrative Skills: Advanced understanding of Salesforce admin tasks like creating reports, dashboards, and security setups. Analytical Skills: Strong problem-solving abilities with experience in gathering and analyzing business requirements. Certifications (Preferred): Salesforce Certified Administrator. Salesforce Certified Platform Developer I/II. Salesforce Certified CPQ Specialist. Salesforce Certified Advanced Administrator (preferred)

Key Result Areas: Create Scalable solutions in Salesforce that have an impact on the End User experience and accelerate business to reach new heights. Key Objectives/Responsibilities of this Role: Understand the business requirements Knowledge of Sales Cloud and Service Cloud Developing customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Maintaining the security and integrity of the application software. Programming solutions in Salesforce's Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systems Mandatory Skillset & Tools: Proficient in Triggers, Apex, LWC. Advanced knowledge of Salesforce CRM platforms Experience developing customer-facing interfaces. Ability to problem solve high-level software and application issues. Familiarity with CI/CD tools such as Azure DevOps for automating deployments. Collaborate with development teams to ensure seamless integration and deployment of applications. Previous experience from insurance domain is nice to have Experience with Vlocity is good to have Good communication skills.

Hello, We are looking for "Sr Salesforce Developer+Service Cloud" Job Title : Salesforce Developer (Individual Contributor) Shift Timings : Night Shifts (Flexible) Location : Remote Exp :7+Years Mandatory Skills : Salesforce Development, Salesforce CPQ Cloud, Service Cloud Notice Period : Immediate joiners (Notice period served candidates) NOTE : We are looking for Immediate joiners (Notice period served candidates). Apply only if you have 7+Years of experience into the above mandatory skills. Job Summary: Salesforce Experience: 7+ years of hands-on experience in Salesforce development and administration. Proven expertise in Salesforce CPQ implementation and customization Technical Proficiency: Strong knowledge of Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL. Experience with Salesforce integrations using REST/SOAP APIs and middleware like Mulesoft. Platform Expertise: Salesforce Sales Cloud, Service Cloud, and CPQ (Certified Salesforce CPQ Specialist is a plus). Experience with Salesforce Communities and Experience Cloud is a bonus. Administrative Skills: Advanced understanding of Salesforce admin tasks like creating reports, dashboards, and security setups. Analytical Skills: Strong problem-solving abilities with experience in gathering and analyzing business requirements. Certifications (Preferred): Salesforce Certified Administrator. Salesforce Certified Platform Developer I/II. Salesforce Certified CPQ Specialist. Salesforce Certified Advanced Administrator (preferred)

Expert knowledge around configuration, integration, and customization (Apex, Triggers, Batch Apex, SOQL, SOSL, consuming and providing REST/SOAP API, WSDL, Force.com Migration Tool

Overall, 8+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Applications, with strong implementation expertise in at least two of the following products is a must. CX Sales B2B Service Cloud Field Service Cloud CPQ Asset Based Service Subscription Management Incentive Compensation Familiarity and exposure to business processes such as Target to Lead, Opportunity to Cash, Request to Resolution. Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/extension/integrations on Oracle CX Cloud Projects. Experience developing process flow diagrams, gathering requirements, conducting workshops, design and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Oracle CPQ - Hands on experience in configuring Oracle CPQ Cloud module Pricing, Quotation Configuration, Product Management-Items, BOMs, and System Configuration, Document Engine and Big Machines Language (BML), Utilities Libraries, Validation/Hiding/Constraint rules, Layout editor, Commerce layout, Custom CSS, Designing extensions and interfaces in Oracle CPQ Cloud module. OSC/B2B Cloud - Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Oracle Field Service - Prior hands-on experience in configurations and customization in the following areas Core Application, Profiles, Permissions, Business Rules, Routing Plans, Work Schedules, Smart Collaboration, Action Management, Mobility and Manage Displays, Reports, Data migration, Inbound/Outbound messages. Experience developing Oracle Field Service forms and plug-ins. Experience developing extensions using Redwood UI, VBCS, VBS, JET Good knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations (point to point and Integration Cloud) using various

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we re looking for lifelong learners and people who can make us better with their unique experiences. The Business Technology Team This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. We are seeking a dynamic and highly skilled Product Analyst with expertise in Salesforce Sales Cloud and CPQ (Configure, Price, Quote) processes with additional understanding of Service Cloud, provisioning, post-contract processes, and case management. This role is designed to drive improvements in the sales-to-support workflow, optimize Salesforce integrations with product systems, and enhance customer support operations. The ideal candidate will collaborate closely with cross-functional teams to leverage data insights and identify opportunities for process improvement and efficiency gains. You will play a pivotal role in aligning business requirements with technology solutions to ensure seamless customer experiences and operational success. Key Responsibilities: Salesforce Expertise: Leverage deep knowledge of Salesforce Sales & Service Cloud to enhance the CPQ process, provisioning, post-contract activities, and case management. Leverage marketing & sales systems and tools to the best possible extent and drive industry best practices for B2B enterprise automation technology innovations. Workflow Optimization: Analyze and optimize sales-to-support workflows to ensure smooth transitions from sales to post-sales support. System Integration: Work on integrating Salesforce with product systems, ensuring data flow and system interoperability for seamless operations. Process Efficiency: Drive process improvements by analyzing current systems, identifying bottlenecks, and implementing best practices for efficiency. Stakeholder Collaboration: Partner with business stakeholders, including sales, customer support, and product teams, to ensure the solutions meet operational needs. Be a great partner to help define roadmaps and business priorities across all domains Data-Driven Insights: Utilize data analytics to generate insights that guide decision-making and help enhance overall performance and customer satisfaction. Case Management & Support Operations: Improve case management processes to provide efficient, effective customer support, while leveraging automation tools and workflows. System Handson Design and build solutions for Salesforce and related systems. Own system configuration and user setup as needed. Qualifications: 2+ years of hands-on experience with implementing Sales, CPQ and Service cloud Strong understanding of Salesforce integrations, including between Salesforce and product systems. Configuration & Integration experience, including cross-functional processes. Problem-solving and critical thinking skills, technical understanding, and the ability to articulate complex ideas. Ability to collaborate effectively with various business teams and stakeholders. Self-starter that seeks solutions without being told. Delivers high-quality, accurate work on time. Strong problem-solving skills with a process improvement mindset. Experience driving the end-to-end lifecycle, from conception to launch as well as post-launch support Why Join Us: Work in a fast-paced, innovative environment that values continuous learning. Collaborate with cross-functional teams and make a direct impact on the business. Opportunity to drive strategic improvements and shape the future of our Salesforce-based processes. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ . If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Okta The foundation for secure connections between people and technology Follow Okta Apply