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5.0 - 10.0 years

14 - 18 Lacs

hyderabad

Work from Office

Experience Required: 5+ years in Salesforce development with focus on CPQ, Sales Cloud, and Service Cloud Job Summary: We are seeking a Senior Salesforce Developer with deep hands-on experience in Salesforce CPQ , Sales Cloud , and Service Cloud . The ideal candidate will be responsible for designing, developing, and deploying scalable Salesforce solutions that support complex business processes across quoting, sales operations, and customer service domains. Key Responsibilities: Develop and customize Salesforce applications using Apex, Lightning Components (LWC), Visualforce, and Flows. Lead end-to-end implementation and enhancements of Salesforce CPQ including product configuration, pricin...

Posted 19 hours ago

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5.0 - 10.0 years

5 - 15 Lacs

pune

Work from Office

Job Description : Good Understanding of Automotive/Manufacturing domain Strong experience in SFDC Sales and Service Cloud Strong Functional experience in Sales, Service , Marketing cloud functional areas of SFDC. Experience in requirement analysis, BRD preparation, Functional Design documentation. Good in suggesting Salesforce Solutions to customer Expertise in building E2E Test Scenarios by discussing with Business SMEs and SFDC Dev team. Experience in Lightning and Classic Service console is preferred. Excellent Communication Skills. Should have experience in JIRA Dashboard creation Should have good interpersonal and presentation skills.

Posted 19 hours ago

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5.0 - 10.0 years

12 - 22 Lacs

pune

Work from Office

Role & responsibilities Salesforce Business Analyst with experience in Sales Cloud , Service Cloud, Marketing Cloud Functional Consultant Preferred candidate profile Short Joiners Willing to relocate to Pune

Posted 21 hours ago

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4.0 - 9.0 years

14 - 24 Lacs

pune, bengaluru

Work from Office

Job Role & responsibilities:- Resolve complex platform issues across Sales Cloud, Service Cloud, and Financial Service Cloud by analyzing logs, debugging Apex code, and identifying root causes with precision. Develop and enhance custom components using Apex classes, triggers, Lightning Web Components (LWC), Visualforce, and Flows to support evolving business requirements. Manage and troubleshoot integrations with external systems using REST/SOAP APIs, middleware tools, and Platform Events, ensuring seamless data exchange and system reliability. Perform advanced configuration tasks including custom objects, record types, page layouts, validation rules, workflow rules, approval processes, and ...

Posted 23 hours ago

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3.0 - 8.0 years

12 - 16 Lacs

hyderabad

Remote

Shift-Rotational Shift Handle user management creation, deactivation, role assignment, and permission management. • Troubleshoot and resolve issues related to standard and custom objects, workflows, validation rules, reports, and dashboards . • Respond to tickets, incidents, and service requests within agreed SLAs . • Perform data management activities data import/export, deduplication, mass updates using tools like Data Loader. • Monitor integrations with other applications and coordinate with technical teams in case of failures. • Assist with configuration changes (page layouts, profiles, flows, process builder, approval processes, etc.). • Collaborate with Salesforce developers, admins, a...

Posted 1 day ago

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5.0 - 10.0 years

15 - 30 Lacs

bengaluru

Work from Office

5-8 years of exp on the Salesforce platform. Service Cloud along with Omni Channel. Data Cloud /Experience ,Developer or developement. 5-8 yrs in Apex Programming, SOQL, SOSL, and Integrations. 5+ yrs Salesforce Web Services APIs like SOAP and REST

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7.0 - 12.0 years

20 - 30 Lacs

kolkata

Work from Office

Qualification B.tech, MCA, MBA Experience : 7-14 yrs Responsibilities: Design and build apps on the Salesforce platform, using products such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Einstein Analytics etc. Determine business and technical objectives to set appropriate expectations of the Salesforce platform, and define criteria for success Work with Pre-Sales and Sales Team to assist in Solution Design at the time license / project discussion Facilitate communication between team members to ensure the success of your team Foster learning on your team Suggest new processes and document re-occurring processes that will help streamline software development. Cultivate lea...

Posted 1 day ago

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3.0 - 8.0 years

15 - 30 Lacs

mumbai, bengaluru, delhi / ncr

Hybrid

Were Hiring: Salesforce Developers CRM & Cloud Solutions (40+ Openings | 3-20 Yrs Exp | Multiple Levels) Location: Mumbai / Pune / Chandigarh (WFO or Hybrid Based on Role) Industry: Digital Consulting / Fortune 500 Clients (Staffing via Hatchtra Innotech Pvt. Ltd.) Employment Type: Full-Time | Contract (C2H) About us: Hatchtra is a leading staffing and workforce solutions company, trusted by Fortune 500 organizations and global enterprises to build their technology teams. When you join us, youll work directly with our Fortune 500 client teams that power mission-critical systems worldwide. About the Role Were looking for Salesforce Developers (3 - 20 years) to join our enterprise client teams...

Posted 1 day ago

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4.0 - 8.0 years

7 - 11 Lacs

noida

Hybrid

Role purpose Version 1 is seeking a highly skilled Salesforce Functional Consultant to design, configure, and implement Salesforce solutions that meet diverse business needs. The successful candidate will work closely with stakeholders to translate business requirements into technical solutions across multiple Salesforce Cloud platforms, including Sales Cloud, Service Cloud, and Experience Cloud. This role involves gathering and analysing business requirements, configuring standard and custom objects, designing workflows, setting up validation rules, and enabling process automation. The ideal candidate will also have experience collaborating with developers, integrating Salesforce with exter...

Posted 1 day ago

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5.0 - 9.0 years

13 - 23 Lacs

hyderabad

Hybrid

We are looking candidates for SF LWC with Cognizant on full time. Salesforce Lightning Web Components Experience: 5 9 Years’ Location: Hyderabad (Hybrid) NP: 90 days is fine Primary Skill: SF LWC, Omni, FSC, Integration - All must Must: LWC, Apex, Triggers, Sales Cloud, Service Cloud, Integrations Certification: Minimum 2–3 Salesforce certifications required Need: LinkedIn URL: Trailhead: Salesforce certification: Y/N

Posted 1 day ago

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3.0 - 10.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Technical Architect, you will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Life Sciences and Health industry solutions. You will become a deep product expert with Industry Salesforce Life Sciences Cloud applications, ensuring compliance with industry regulations and alignment with business goals. Your role will involve leading the technical design and implementation of Salesforce solutions, driving optimized solutions across multi-cloud implementations, and establishing trust with customers" leadership. Key Responsibilities: - Serve as the technical lead for Salesforce Life Sciences Clo...

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Salesforce Experience Cloud + Service Cloud Developer at NTT DATA in Pune, Maharashtra, India, you will be responsible for developing applications on Salesforce.com and ensuring efficient Agile Development practices. Your role will involve utilizing your strong written and verbal communication skills to collaborate effectively within a team environment. Your familiarity with Accountability, attention to detail, and proactive attitude will be key in your success. Key Responsibilities: - Develop applications on Salesforce.com - Utilize Agile Development methodologies - Collaborate effectively in a team environment - Utilize Service Cloud skills such as Case Management, Email2Case, Web2Cas...

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a skilled Salesforce Developer with expertise in Service Cloud, you will play a crucial role in designing, customizing, and implementing Salesforce Service Cloud solutions to enhance customer service processes. Your responsibilities will include: - Designing, configuring, and customizing Salesforce Service Cloud features like Case Management, Knowledge Base, Omnichannel, Service Console, and Entitlements. - Developing custom solutions using Apex, Visualforce, LWC, and Flow for improved Service Cloud functionality. - Integrating Service Cloud with third-party applications and internal systems. - Collaborating with business stakeholders to gather requirements and translate them into technic...

Posted 1 day ago

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8.0 - 10.0 years

25 - 30 Lacs

pune

Work from Office

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Design, develop, and implement internal customer-focused solutions on the Salesforce platform to address business requirements and enhance user experiences. Develop robust Force.com web applications, integrate Salesforce with external systems, and design innovative solutions. Develop custom Apex code, Lightning components, Visualforce pages, and Salesforce integrations using REST/SOAP APIs, Apex web services, and third-party tools/plugins. Configure and customize Salesforce objects, fields, workflows, process builder, validation rules, and other declarative features to optimize platform functionality ...

Posted 1 day ago

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4.0 - 9.0 years

11 - 15 Lacs

pune

Work from Office

As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward In this role, your responsibilities may include: Works closely with project team and client employees to develop, test, and implement Oracle Cloud solutions. Implement to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement Required educatio...

Posted 1 day ago

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12.0 - 18.0 years

25 - 35 Lacs

hyderabad

Work from Office

About the Role We are looking for an experienced Salesforce Delivery Manager / Program Manager - Salesforce to lead the offshore delivery of large-scale Salesforce programs. This role will oversee cross-functional teams, ensure project excellence, and drive customer success across Sales Cloud, Marketing Cloud, CPQ, MuleSoft, and Agent Force engagements. Key Responsibilities Lead and mentor project managers, technical teams, and customer success professionals. Manage end-to-end delivery, ensuring on-time, high-quality project execution. Define and enforce Salesforce-specific project management best practices. Oversee project portfolio and act as escalation point for critical programs. Align d...

Posted 1 day ago

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7.0 - 12.0 years

25 - 35 Lacs

chennai

Remote

Task Description: Need to play a crucial role in implementing Salesforce solutions that meet our business needs in a complex customer service application. Need to collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable applications on the Salesforce platform. Strong Salesforce development experience of 7 10 years in Service & Sales Cloud is a must! Very good knowledge of APEX, LWC, Visual force, Flows / Automation will also be an integral part of this role. Also need to know Performance best practices and Data Migration / Scripting experience. Analyzing, refactoring, debugging existing apex code is also part of the role. Integration Skills: REST/SOAP APIs ...

Posted 2 days ago

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

You are invited to join NTT DATA as a Salesforce Sr. Developer in Noida, Uttar Pradesh, India. With a minimum of 5 years of experience in Salesforce.com projects, you will play a key role in implementing, customizing, and maintaining Salesforce solutions. Your responsibilities will include: - Extensive knowledge in implementing, customizing, and maintaining Salesforce solutions. - Developing Triggers, Apex Classes, Test Classes, Lightning Flows, Force.com API, SOQL, and SOSL for various functional needs. - Customizing Salesforce using custom objects, workflows, process builder, tabs, Roles, Profiles, Sharing Rules, validation rules, and page layouts. - Proficient knowledge of Salesforce Gove...

Posted 2 days ago

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4.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be working as a Salesforce developer (mobile) for one of the leading companies in India, specializing in the manufacturing of fertilizers and being a part of a large conglomerate group in South India. **Role Overview:** As a Salesforce developer, you will be responsible for utilizing your expert programming skills in technologies such as React JS, Node JS, or Angular JS for deployment and support. Your development skill set will be focused on the Salesforce One app, with knowledge in Salesforce-based APEX Coding, LWC Components, deployment, and support. Additionally, familiarity with Dot Net will be advantageous. Troubleshooting technical and functional issues on Salesforce, integra...

Posted 2 days ago

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Salesforce Service Cloud Developer at NTT DATA in Pune, Maharashtra (IN-MH), India (IN), you will be responsible for designing, developing, and implementing solutions and integrations. Your role will involve developing custom applications using Apex, Visualforce, and Lightning Web Components (LWC), as well as implementing automation using Salesforce Flow, Process Builder, and Apex triggers. You will be expected to adhere to best practices for data management and security, participate in code reviews, and implement analytics and tracking solutions to gather user behavior data. Additionally, you will configure and customize Salesforce environments, including workflows, security models, au...

Posted 2 days ago

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3.0 - 5.0 years

5 - 9 Lacs

pune, chennai, bengaluru

Work from Office

About the Role We are seeking a skilled Salesforce QA Engineer with 3 years of experience to join our team. The ideal candidate will have strong expertise in testing Salesforce applications, ensuring quality and performance across different modules, and collaborating closely with developers, business analysts, and stakeholders. Key Responsibilities Design, develop, and execute test cases, test plans, and test scripts for Salesforce applications. Perform functional, regression, integration, and UAT testing on Salesforce platform. Validate customizations, workflows, triggers, and Lightning components in Salesforce. Collaborate with developers and business analysts to understand requirements an...

Posted 2 days ago

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4.0 - 9.0 years

8 - 18 Lacs

kochi, bengaluru

Work from Office

Urgent Hiring for Salesforce developer / Technical Lead - job at Bangalore , Kochi Exp: 4 to 12 yrs Primary Skills: • Expertise in Salesforce platform functionalities, including Lightning framework, Sales Cloud, and Service Cloud. • Proficiency in REST API principles and API development, deployment, and governance. • Strong understanding of system and data integration architecture and relational databases (MySQL, SQL Server, Oracle, etc.). • Knowledge of software development methodologies (Agile, Waterfall). Qualifications: • Bachelors degree in Engineering or a related field. • 4+ years of experience in Salesforce implementation and managing a team. • Proven knowledge of Salesforce architec...

Posted 2 days ago

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3.0 - 8.0 years

5 - 9 Lacs

chennai

Work from Office

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : Salesforce Service CloudMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ...

Posted 2 days ago

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12.0 - 19.0 years

30 - 35 Lacs

bengaluru

Work from Office

Role & responsibilities We are looking for Salesforce Developer with permanent position MNC company for Bangalore location for Work From Office. Preferred candidate profile

Posted 2 days ago

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7.0 - 11.0 years

25 - 30 Lacs

bengaluru

Work from Office

Role & responsibilities We are looking for Salesforce Developer with permanent position MNC company for Bangalore location for Work From Office. Preferred candidate profile

Posted 2 days ago

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Exploring Service Cloud Jobs in India

The service cloud job market in India is thriving with numerous opportunities for job seekers looking to build a career in cloud computing. Service cloud professionals are in high demand as companies are increasingly leveraging cloud-based solutions to enhance customer service and support processes.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Mumbai

These major cities in India are actively hiring for service cloud roles, offering a plethora of job opportunities for skilled professionals.

Average Salary Range

The average salary range for service cloud professionals in India varies based on experience levels:

  • Entry-level: INR 4-6 lakhs per annum
  • Mid-level: INR 8-12 lakhs per annum
  • Experienced: INR 15-25 lakhs per annum

Career Path

A typical career progression in the service cloud domain may include roles such as: - Junior Service Cloud Developer - Service Cloud Developer - Senior Service Cloud Developer - Service Cloud Architect - Service Cloud Consultant - Service Cloud Project Manager

Related Skills

In addition to expertise in service cloud, professionals in this field are often expected to have skills in: - Salesforce CRM - Data analysis - Problem-solving - Project management - Communication skills

Interview Questions

  • What is Salesforce Service Cloud? (basic)
  • Explain the difference between Salesforce Sales Cloud and Service Cloud. (basic)
  • How do you handle escalations in Service Cloud? (medium)
  • What are the different types of Service Cloud consoles available in Salesforce? (medium)
  • How do you create an email-to-case in Service Cloud? (medium)
  • Explain the concept of case assignment rules in Service Cloud. (medium)
  • What is Live Agent in Service Cloud? (medium)
  • How do you integrate Service Cloud with other Salesforce products? (medium)
  • Describe the process of setting up entitlement management in Service Cloud. (advanced)
  • How do you handle knowledge management in Service Cloud? (advanced)
  • Explain the importance of Service Cloud Communities. (advanced)
  • How do you customize Service Cloud to meet specific business requirements? (advanced)
  • What are the best practices for optimizing Service Cloud performance? (advanced)
  • How do you handle data security in Service Cloud? (advanced)
  • Explain the concept of Omni-Channel in Service Cloud. (medium)
  • How do you configure Service Cloud for multi-channel support? (medium)
  • Describe the process of setting up Service Level Agreements (SLAs) in Service Cloud. (medium)
  • How do you handle integration with external systems in Service Cloud? (advanced)
  • What are the different types of reports and dashboards available in Service Cloud? (medium)
  • How do you troubleshoot common issues in Service Cloud? (medium)
  • Explain the role of Artificial Intelligence (AI) in Service Cloud. (advanced)
  • How do you handle data migration and data cleansing in Service Cloud? (advanced)
  • Describe a challenging Service Cloud project you worked on and how you resolved it. (advanced)
  • How do you stay updated with the latest trends and developments in Service Cloud? (basic)

Closing Remark

As you embark on your journey to explore service cloud jobs in India, remember to equip yourself with the necessary skills and knowledge to stand out in the competitive job market. Prepare diligently, showcase your expertise, and apply confidently to secure exciting opportunities in the dynamic field of service cloud. Best of luck in your job search!

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