1811 Service Cloud Jobs

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6.0 - 10.0 years

20 - 35 Lacs

pune

Remote

Shift Time : 7.30 PM IST - 5.30 AM IST Role Overview: As a Software Applications Engineering Professional , you'll play a key role in providing support on our Salesforce platformespecially in areas like QuotetoCash, OpportunitytoInvoice, Service Contracts, and Entitlements. You'll work closely with crossfunctional teams to ensure seamless integration with downstream systems such as NetSuite Required Qualifications: Experience: Minimum of 5 years of hands-on experience in Salesforce development and administration. Extensive knowledge of the Salesforce platform, including Sales Cloud, CPQ, Service Cloud, and integration with external systems like NetSuite. Technical Skills: Deep subject matter...

Posted 8 hours ago

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9.0 - 13.0 years

35 - 50 Lacs

pune

Work from Office

Preferred candidate profile Experienced ServiceMax Developer with expertise in designing, customizing, and implementing ServiceMax solutions on the Salesforce platform, focusing on Field Service automation, data integration, and process optimization. Skilled in Apex, Lightning, and ServiceMax configuration to drive operational efficiency and user adoption.

Posted 9 hours ago

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10.0 - 17.0 years

20 - 35 Lacs

pune

Remote

Hello, We are hiring for "Salesforce DevOps Engineer" Exp: 10+Years Loc: Remote Notice Period: Immediate joiners(notice period served or serving candidate) Mandatory Skills : Salesforce Development/Salesforce Administration Salesforce DevOps Copado Gearset NOTE: We are looking for Immediate joiners(notice period served or serving candidate) Apply only If you are Immediate joiners(notice period served or serving candidate) Apply only if you are having 10+Years of relevant experience into the above mentioned mandatory skills. Job Description: Experienced Salesforce DevOps Engineer with over 10 years of experience in managing CI/CD pipelines, release automation, and Salesforce deployments. Prof...

Posted 10 hours ago

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4.0 - 7.0 years

6 - 16 Lacs

pune

Hybrid

* Proficiency in: * Salesforce Lightning * Apex * Visualforce * Integration of third-party chat solutions * Implement and maintain chat features within Salesforce Service Cloud. * Integrate third-party chat solutions for enhanced customer service.

Posted 11 hours ago

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6.0 - 11.0 years

15 - 30 Lacs

kolkata

Work from Office

Greetings from TCS!! TCS hiring for Salesforce Senior Developer Job Title: Salesforce Senior Developer Location: Kolkata Experience Range:6- 12 Years Minimum Qualification: 15 years of full-time education Must have: Candidate must have working hands on experience of 6+ years as a Salesforce Lightning Web Component developer Understand customization's done in Classic and evaluate all these customizations are needed in Lightning. Prioritized list of custom components that need to be migrated to Lightning Web Component. Actions to optimize usage and performance. Code analysis tools to analyze custom codes and their efficiency Design solution on the principles of configuration and use of OOB fea...

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4.0 - 9.0 years

6 - 14 Lacs

chennai

Work from Office

Design and execute test plans for Sales Cloud, Service Cloud, Experience Cloud, and Lightning components Conduct functional, integration, and regression testing for Salesforce features

Posted 12 hours ago

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7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a Principal Salesforce Test Engineer at Medtronic, your role involves acting as a validation and quality expert for Digital Technology India. You will be responsible for reviewing the functionality of existing systems, conducting requirement analysis, defining test strategy & design, and leading test execution of Salesforce and Non-Salesforce applications within Digital Technology. Your contributions will directly impact the Diabetes Operating Unit, focusing on improving the lives of the global diabetes community by empowering individuals to live life on their terms through innovative solutions. **Key Responsibilities:** - Complete all steps of the SDVLC documentation, including interpret...

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7.0 - 12.0 years

12 - 22 Lacs

mumbai

Work from Office

• Direct and monitor BA and QA/QC activities to ensure traceability and coverage of business requirements. • Define and execute test strategies, test plans, and test scripts to validate solutions. • Lead and support User Acceptance Testing (UAT)

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2.0 - 6.0 years

4 - 8 Lacs

bengaluru

Work from Office

Headout is looking for Salesforce Administrator to join our dynamic team and embark on a rewarding career journey. Responsibilities : Manage and maintain the Salesforce CRM system Create and manage user accounts, profiles, and roles Develop and maintain custom reports and dashboards Configure and customize the system to meet business requirements Troubleshoot and resolve issues related to the Salesforce platform Work with stakeholders to gather requirements and recommend solutions Train and onboard new users on the Salesforce platform Collaborate with the development team to integrate Salesforce with other systems Strong understanding of Salesforce platform and its capabilities Strong analyt...

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10.0 - 15.0 years

12 - 16 Lacs

hyderabad

Work from Office

Role Description: The ideal candidate will have a proven track record of leadership and mentoring in technology-driven environment, with a strong focus on Software Development and data engineering, specifically within the Salesforce.com, Conga CPQ/CLM, Tableau, Databricks, Anaplan, or Model N platforms. The candidate should be a self-starter and have a strong passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have strong business analysis skills and technical background in end-to-end software development...

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3.0 - 5.0 years

4 - 8 Lacs

hyderabad, gachibowli

Work from Office

We are looking for a Salesforce Nonprofit, Senior Associate to be part of the team responsible for delivering cloud technology solutions, specifically Salesforce Nonprofit Success Pack and related applications (Grant Management, Marketing Cloud Engagement for Nonprofits, Case Management, Experience Cloud for Nonprofits, Elevate, Insights Platform, Accounting Subledger) and integrations to our clients! Your role will include requirements gathering, solutioning, configuration, testing, training, and post-deployment support. In this role, you will collaborate with other Salesforce consultants, solution and technical architects, and developers to design, develop, and deliver solutions to our cli...

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4.0 - 9.0 years

10 - 18 Lacs

gurugram

Work from Office

Role : Salesforce Developer Location : Gurugram Notice Period : Immediate to 15 days Interested people please share your resume to ""vasanth@vegaintellisoft.com"" Job Description: Sales Cloud & Service Cloud experience is mandatory. Integration experience is mandatory.

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4.0 - 9.0 years

1 - 22 Lacs

noida, hyderabad

Work from Office

Roles and Responsibilities : Design, develop, test, deploy and maintain Salesforce solutions using Apex, LWC, Service Cloud and SFDC. Collaborate with cross-functional teams to gather requirements and deliver high-quality software products. Troubleshoot issues related to Salesforce platform performance optimization and data migration. Develop automated testing frameworks for ensuring quality assurance of developed code. Job Requirements : 4-9 years of experience in Salesforce development with expertise in Apex programming language. Strong understanding of Lightning Web Components (LWC) and its application in Salesforce development. Experience working on Service Cloud projects involving compl...

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3.0 - 4.0 years

7 - 11 Lacs

bengaluru

Work from Office

Your role and responsibilities As a Salesforce Developer, you will Design, develop and/or re-engineer complex application components, and integrate software packages, programs and reusable objects residing on Sales Cloud CRM application Required education Bachelor's Degree Required technical and professional expertise At least 3-4 years of experience building custom apps using LWC in Salesforce platform. Understands the principles and best practices of Salesforce data modeling, user experience design, code development, and testing. Is competent in developing Apex code that will scale to large data sets and has a good understanding of platform behaviors, limits, and performance considerations...

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5.0 - 10.0 years

10 - 15 Lacs

bengaluru

Work from Office

We are hiring for the role of Salesforce Developer at our Bangalore location. Please find the details below: Position: Salesforce Developer B3 Location: Bangalore Experience: 5 8 Years Employment Type: Full-Time About the Role: As a Salesforce Developer, you will be responsible for building highly intuitive, scalable, and secure enterprise applications. This role requires a passion for technology, customer-centric thinking, and the ability to thrive in a fast-paced environment. Responsibilities: Own product architecture and collaborate with product managers, designers, and engineers. Build enterprise-grade systems with high availability and performance. Write reliable, performant code with m...

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6.0 - 11.0 years

20 - 25 Lacs

bengaluru

Work from Office

About The Role Job Title: Salesforce Techno Functional Analyst and Consultant - S&C GN Software & Platforms Management Level: Level 09 - Consultant / Level 11 - Analyst Location: Bangalore / Gurgaon / Hyderabad / Mumbai Experience: For Consultant, Minimum 6 years of professional experience with at least 4-6 years as a Salesforce techno functional consultant . For Analyst, Minimum 4 years of professional experience with at least 2-4 years as a Salesforce techno functional consultant . Extensive experience in Salesforce implementation and enhancements . Demonstrated leadership in delivering Salesforce solutions across the entire project lifecycle (pre-implementation to post-implementation). Ex...

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7.0 - 11.0 years

18 - 22 Lacs

hyderabad

Work from Office

About The Role Project Role : Enterprise Solution Architect Project Role Description : Lead the development of complex solutions across multi-tower and/or multi- service transformational opportunities. Architect end-to-end integrated solutions leveraging the best mix of offerings, assets, and capabilities to maximize value for the client and Accenture. Ensure alignment of solution to client's organization goals. Must have skills : Salesforce Technical Architecture Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education As a Salesforce Technical Architect, you will lead the effort to design, build, and configure Salesforc...

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2.0 - 5.0 years

5 - 9 Lacs

bengaluru

Work from Office

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : Salesforce Service Cloud, Life Sciences Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative...

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6.0 - 11.0 years

22 - 27 Lacs

bengaluru

Work from Office

About The Role Job Title: Salesforce Techno Functional Analyst and Consultant - S&C GN Software & Platforms Management Level: Level 09 - Consultant / Level 11 - Analyst Location: Bangalore / Gurgaon / Hyderabad / Mumbai Experience: For Consultant, Minimum 6 years of professional experience with at least 4-6 years as a Salesforce techno functional consultant . For Analyst, Minimum 4 years of professional experience with at least 2-4 years as a Salesforce techno functional consultant . Extensive experience in Salesforce implementation and enhancements . Demonstrated leadership in delivering Salesforce solutions across the entire project lifecycle (pre-implementation to post-implementation). Ex...

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4.0 - 8.0 years

9 - 13 Lacs

hyderabad, pune, bengaluru

Hybrid

Role 1 : Salesforce Data Cloud Developer Location : Hyderabad, BLR, Pune (Hybrid) JOB DESCRIPTION: - • 4+ years of relevant experience of Salesforce Data Cloud developer • Develop and configure Salesforce Data Cloud (CDP) solutions, including data ingestion, harmonization, identity resolution, and activation. • Integrate Data Cloud with Salesforce CRM and external systems via APIs, connectors, and middleware • Strong knowledge of Salesforce core platform, Apex, SOQL, Flows, and APIs. • Experience with ETL, data modelling, and data integration tools. • Salesforce Data Cloud or related certifications preferred Role 2 : Salesforce developer with Agentforce Location : Hyderabad JOB DESCRIPTION: ...

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8.0 - 10.0 years

24 - 30 Lacs

bengaluru

Work from Office

Responsibilities: * Collaborate with cross-functional teams on data migrations & integrations * Ensure software quality through testing methods * Manage Salesforce QA team & processes Accessible workspace Flexi working Work from home Maternity benefits in mediclaim policy Health insurance Accidental insurance Maternity policy Gratuity Provident fund Maternity leaves

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6.0 - 10.0 years

0 - 1 Lacs

noida

Remote

We are looking for a Salesforce QA Engineer (Remote) with 6+ years of experience in testing Salesforce applications. The candidate should have strong expertise in manual and automation testing using AccelQ and Selenium. Responsibilities include designing and executing test cases, identifying and tracking defects, performing regression and integration testing, and ensuring overall quality of Salesforce implementations. Experience with API testing, Apex testing, and Sales/Service Cloud is preferred. Knowledge of Agile methodologies, CI/CD, and tools like Jira or Azure DevOps is required. Strong analytical, communication, and problem-solving skills are essential. Responsibilities: Collaborate w...

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1.0 - 2.0 years

4 - 8 Lacs

bengaluru

Work from Office

About the role As a Salesforce Engineer, you will: Understanding the Salesforce platform and its various components (Sales Cloud, Service Cloud, etc.). Familiarity with Salesforce architecture (multi-tenant architecture, metadata, etc.). Experience with point-and-click tools ( Flow, etc.) for creating automation without code, Reports & Dashboards. Understanding of REST and SOAP APIs for integrating Salesforce with other systems. Familiarity with tools like Postman for testing API calls. Understanding of Visualforce pages and their use in custom UI development. Familiarity with Lightning Web Components (LWC) and Aura components. Understanding of the Salesforce release cycle and change managem...

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4.0 - 8.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a skilled Salesforce Developer with Salesforce Administrator experience at SMC Squared, you will be responsible for managing and enhancing the Salesforce environment. Your role will involve developing and deploying scalable solutions, designing integrations with third-party systems, maintaining custom objects, and ensuring adherence to Salesforce platform best practices. You will also play a key role in managing user accounts, data management tasks, and creating reports and dashboards to meet business needs. Key Responsibilities: - Develop and deploy scalable solutions using Apex, Visualforce, Lightning Components (Aura/LWC), and Flows. - Design and implement integrations w...

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Product Owner for the Salesforce team at Persistent Ltd., you will play a crucial role in facilitating communication between the Product Manager, Engineering, and Quality Assurance teams. Your primary responsibility will be to translate the product vision and strategic roadmaps into actionable deliverables, ensuring effective planning, execution, and delivery of Salesforce-based solutions. Key Responsibilities: - Drive agile delivery of Salesforce-based solutions while ensuring alignment with business goals and user needs. - Collaborate closely with the Product Manager to refine priorities and ensure delivery meets stakeholder needs. - Communicate with stakeholders as needed for clarifi...

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Exploring Service Cloud Jobs in India

The service cloud job market in India is thriving with numerous opportunities for job seekers looking to build a career in cloud computing. Service cloud professionals are in high demand as companies are increasingly leveraging cloud-based solutions to enhance customer service and support processes.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Mumbai

These major cities in India are actively hiring for service cloud roles, offering a plethora of job opportunities for skilled professionals.

Average Salary Range

The average salary range for service cloud professionals in India varies based on experience levels:

  • Entry-level: INR 4-6 lakhs per annum
  • Mid-level: INR 8-12 lakhs per annum
  • Experienced: INR 15-25 lakhs per annum

Career Path

A typical career progression in the service cloud domain may include roles such as: - Junior Service Cloud Developer - Service Cloud Developer - Senior Service Cloud Developer - Service Cloud Architect - Service Cloud Consultant - Service Cloud Project Manager

Related Skills

In addition to expertise in service cloud, professionals in this field are often expected to have skills in: - Salesforce CRM - Data analysis - Problem-solving - Project management - Communication skills

Interview Questions

  • What is Salesforce Service Cloud? (basic)
  • Explain the difference between Salesforce Sales Cloud and Service Cloud. (basic)
  • How do you handle escalations in Service Cloud? (medium)
  • What are the different types of Service Cloud consoles available in Salesforce? (medium)
  • How do you create an email-to-case in Service Cloud? (medium)
  • Explain the concept of case assignment rules in Service Cloud. (medium)
  • What is Live Agent in Service Cloud? (medium)
  • How do you integrate Service Cloud with other Salesforce products? (medium)
  • Describe the process of setting up entitlement management in Service Cloud. (advanced)
  • How do you handle knowledge management in Service Cloud? (advanced)
  • Explain the importance of Service Cloud Communities. (advanced)
  • How do you customize Service Cloud to meet specific business requirements? (advanced)
  • What are the best practices for optimizing Service Cloud performance? (advanced)
  • How do you handle data security in Service Cloud? (advanced)
  • Explain the concept of Omni-Channel in Service Cloud. (medium)
  • How do you configure Service Cloud for multi-channel support? (medium)
  • Describe the process of setting up Service Level Agreements (SLAs) in Service Cloud. (medium)
  • How do you handle integration with external systems in Service Cloud? (advanced)
  • What are the different types of reports and dashboards available in Service Cloud? (medium)
  • How do you troubleshoot common issues in Service Cloud? (medium)
  • Explain the role of Artificial Intelligence (AI) in Service Cloud. (advanced)
  • How do you handle data migration and data cleansing in Service Cloud? (advanced)
  • Describe a challenging Service Cloud project you worked on and how you resolved it. (advanced)
  • How do you stay updated with the latest trends and developments in Service Cloud? (basic)

Closing Remark

As you embark on your journey to explore service cloud jobs in India, remember to equip yourself with the necessary skills and knowledge to stand out in the competitive job market. Prepare diligently, showcase your expertise, and apply confidently to secure exciting opportunities in the dynamic field of service cloud. Best of luck in your job search!

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